I advise POC to steer far away from this establishment! Not to mention how unprofessional “management” is. I’ve witnessed several times the store manager degrade and be rude to customers, especially women of color. These people will also fire you without any reason and lie and say you “voluntarily “ quit. They even had a current employee text my phone and ask for my address to fight?? Yea, BEWARE!

Extremely long waits around the beginning of every month the last couple months with only one permanent worker haven’t been in over a month because of this hope they have remedied this situation because before this I absolutely loved this location the fastest and most knowledgeable workers before the staff shortage

Very good polite people. They work fast to get you in and out as well as treat you with respect. I live on the other side of town but come to them because of the service

Me Cherrell is what I would consider to be Phenomenal. Customer service skills are far past professional. She had immense patience with me cashing a check.

The manager Ramon was awesome, thanks for the great service

Mesha and Alicia have some of the best customer service I have experienced in a long time!! I will definitely be back to see those two!!

I come here often and Freddie, Alicia, sharell, Chantell the whole crew are always friendly and fast. They make you feel welcome and I go out of my to come to this particular location. Love you guys!

My experience with this store was excellent! Connie went above and beyond to help with my transactions. Her dedication, professionalism and knowledge is bar none. It’s so refreshing to find genuine great customer service! Thank you Connie. I will definitely do business with your store again.

I had just came in for first time and met Ramon who took very good care of me and they treated me more then a customer

Ramon had great customer service each time I went into the store

Very friendly and great workers. On the night shift Sharell and Constant.

Very respectful and knowledgeable. I was in and out. Overnight(Connie) went above and beyond to make sure my experience was A1. I had a good experience, just overall great. I will return when need be. Thank you overnight for your professionalism and making sure I felt welcomed and accomplished on handling my business.

Very fast service as well as extremely friendly staff

Very quick and efficient services, even at extremely busy times. Customer service is amazing and the staff knows majority of their return customers by name and treated me, which was a new customer, just the same. I think that is wonderful. If you need a check cashed, western union, or bill payments do not hesitate to come to this location.

Went to pls tonight to cash my checks that i had and the employee on sight said he with a attitude, why did i wait so long to cash my check.i replied because i didnt need them yet. He then said im not cashing them because they are old. And that makes zero sense to me because the check allows a few months to cash them. I then went to my car to call customer service. Which was not working so i went back into the store and asked for the manager. He said there isnt one and to get out of the store. I continued to ask for the manager because i waited to cash my checks before with no issues. He then began to get hostile. Threatening that he would come out and do something. I asked for his name and that id talk to corporate and he refused to give me his name but told me that he gets off at 9 if i want to do something about it. This type of behavior is horrible and unproffesional. If you could please handle this person that is threatening people. That would be best.

This place is a joke!! My check was valid with my signature and phone number and they would not cash it

I had the best experience here. I was in a hurry and needed my business handled professionally and expediently. The employees were friendly and knowledgeable. If I ever need their services again, I wont hesitate to return AND Im encouraging all of my friends to visit this location! Thank you!

The Ladies and Gents at the S.tryon store are always fast and efficient. Always smiling and laughing with the guest. Rob and his crew are AWESOME.

The staff here are awesome, im always greeted with a smile. Very fast and professional team.

Taylor the store manager was quick and precise and very professional. A great touch to the business

Best check cashing place in charlotte. The workers work very hard and are very respectful they get you in and out in no time. In particular jasmine is one of several employees with great customer sevice and respect and is also very responsive to all your needs.

Came in today. The ladies there were very attentive and professional. Clean establishment when I arrive. A1

This is my go to location no matter what. Tasha and the staff are always efficient and pleasant to work with. If I have questions they are always answered in a professional manner. This location is always looks and smells clean every time I stop by. They are the best!!!

The daytime staff and Tasha are excellent, they’ve consistently helped me fast and efficiently with my transactions. I always feel comfortable and at ease when I have to do business at this location! I personally recommend and refer them to all of my family and friends in the area.

Best pls to go to they get you in and out. The manager Jasmine always makes sure everything runs smoothly her customer service is great as well as the other employees I recommend this location if you want professional service.

Get you in and out! Everyone is so nice and ready to help! Get your check cashed here for the low low lol

Tasha and her supervisor are always soo nice and helpful this location has great customer service ❤️

Mesha was very helpful and understanding thanks for the support

I frequently visit the location on S Tryon Street in Charlotte, NC. The customer service at this location is awesome. Tasha, and the other workers work well together and provide efficient and speedy service. Thanks to Tasha and her crew for helping the residents of Mecklenburg County and surrounding areas with great customer service that is always alongside a smile.

The employee Kendra was extremely helpful and when I spoke to her she was very professional. Will definitely be returning!

Very friendly staff! Very fast service!

Tasha and the staff at this location made my experience great. They were friendly from start to finish! Thank you guys for making me feel welcome!

Connie who works at night is the best person to work with. She has a great personality and amazing customer service.

Jasmine stackhouse helped me with all my needs and got me in and was great with her words and made me very comfortable with my visit she’s the best 💯🙏🏾

I was there recently and their teller named jasmine was a God send I was in a rush and she worked fast and efficient

Tasha and the crew at South Tryon are AMAZING! Great atmosphere, fast workers, good communication amongst each other. Love MY team at South Tryon

Tasha and her team are always very helpful, I can come in and out without any issues. Tasha provides amazing customer service and you can always count on her team.

Had a very good experience and The lady Connie Sherlock was very patient with me being as though I was from out of town and not use to pls... thanks again!!

Professional, fast, and courtesy. I always have a good experience anytime I need to stop by. I appreciate the great customer service.

Tasha & her crew are ALWAYS very professional. They always greet you with a friendly attitude. Line is always moving at a steady pace. They never give me bad experience.

I was greeted in a timely manner with a welcome to pls smile. All my needs were met and they did not rush me even though the line was out the door practically. Afterwards, I was thanked for choosing PLS with have a great evening.

Went there yesterday tie pay my duke bill. Tasha and the store was quick and kind. I was in and out .Love the atmosphere there.

Kendra is very knowledgeable and professional.

Very fast service had a very good experience with management jasmine stackhouse very polite

The staff was excellent. Very nice and courteous. The manager Rob is very nice and smart,

Shoot out to Tasha and pls crew. They always exemplify excellent customer service. They’re always willing and helpful. Thanks for always being kind.

I use this location often! The associates are very friendly and helpful. Shonda helped me get in and out quickly!

Best Checking Place In Charlotte. Great Customer Service.

Tasha and her staff were very friendly and professional. Service was quick and they were very helpful since it was my first time there.

Tasha and her crew has excellent customer service and very professional. I will definitely be returning to the S. Tryon store!

Tasha and her staff are wonderful! Everyone was very professional and I will most definitely recommend this location to my family and friends!!!!

Great customer service and very fast and efficient!! Tasha and her crew are very respectful and helpful!! Highly recommend PLS on S. Tryon!!!

Nice beautiful establishment, I believe this is the cleanest one in the Charlotte area. Great MANAGEMENT!

I cash my checks here weekly for fbe past couple months. The staff is always friendly and on always in and out. They know me by name. Great job Jamania, Freddie and Tasha.

The staff at this location was GREAT... Everyone including management was VERY helpful and did their jobs with a smile😊

I Love Tasha & her crew they are always so professional, knowledgeable and very prompt in assisting me with any of my needs I give them 5 stars ⭐️ ⭐️⭐️⭐️⭐️!

First Time here. The Staff was very friendly and very helpful. Ms. Tasha helped me and made sure I was taken care of! Will deffanitly be back soon!

Tasha, Rob and the entire are always so professional and courteous. The line always moves super fast and the energy is always great.

The crew at PLS (Tryon Street) are very professional, polite and helpful. I will use this PLS again and again, great experience with this group.

This place is the best place to cash any check you have! The lady’s there are all awesome and helpful never rude not once!! I drove in from Houston Tx and litterally road around everywhere to cash my check and was eaither charged to much or told because I was new I couldn’t cash my check smh these lady’s here were through, fast, polite and over all a wonderful experience plus I was charged less to cash my check then any other place in Charlotte! I will definitely come back here to cash my check every time!!! Thanks lady’s!

Raliesha brags about how she steal money out the new hires draws. Robert is a theft right a long with her. PLS is very unprofessional and it’s very sad. Ace check cash is way better❤️

The worker jasmine has amazing customer service. She handled all my transactions and deposits in a prompt manner. I thouht i was going to be in there forever, but not this time. Thanks Jasmine.

Kenisha and ms tasha was very helpful and customer service is regal thumbs up

Im a every day customer their is a employe that really brighten my day from work she is friendly and brightens my day with a smile her name is kenesha Barnett

All the women here gave me excellent customer service

Tasha and the crew showed great customer service and quick service

Great experience!. Tasha and her crew are very friendly and professional!!!!

Susan meatendiomuybien

Great customer service!!! thanks tasha and crew.

Tasha and crew give great customer service.

Kendra was very professional and a delight

Tasha and her crew are always friendly and helpful

Excellent customer service!! Fast and friendly!

Staff was somewhat friendly; did not provide the same level of service to every customer. The length of time spent here exceeded 15 minutes. Only one associate was assisting customers.

Good service

A person named Tameka called our office this morning and asked to get verification on a check. I said, OK, waiting on her to tell me what kind of information she needed. She responded in a totally unacceptable sarcastic tone, Ummm, I will need more information than just OK. So I told her I did not know what information she needed and she began a very demeaning lecture on how to handle calls for check verification. I asked her name, she gave it to me. I asked for the name of the company she was calling from. She refused to tell me, obviously afraid I was going to report her unacceptable behavior. After asking again, she told my vendor I refused to verify his check and ended the call. I then went online, searching for check cashers in Charlotte and found the #. I called and asked for the manager. Evidently, they have caller ID so she claimed she was the manager and started ranting again. She asked my vendor if he wanted to speak to me, he said yes but then she said the phone would not reach him. ??? I just wanted to make sure he was able to cash the check. That is a sad state of affairs if someone with so little character is running ANY company.

How you run low on cash??? Why you open then!!! At least put a sign so people dont waste their time in line... very disappointed with this store i guess i will have to drive more looking for a new wester union store.

Very pleasant and quick staff!

Tasha and company got me in and out and was very professional I’ll def be back

Shonda was awesome

The experiences that I have had have always been Pleasant

You could not pay me to do business at this place. The girls Kiara and Cherelle are completely rude, disrespectful, and flat out RATCHET. They have absolutely zero customer service training. Kiara trash talked me in spanish right in my face and Cherelle was acting very tough behind the glass. Based on the other reviews this is a normal occurance and PLS you should know they are driving your business into the ground.

The people who they hire are rude an think they know it all. Every time I have went they hold the line an have been talking to each other laughing. I stop going there an now I go to ace check cashing. Please dont waste your time. Poor customer service.

Does no diligence on the scummy businesses that open accounts with them.

Quite arguable the most undereducated staff in a business setting,...OF ALL TIME. Living proof that an investor will slap a manager name tag on anything. This place is trash ghetto, rude, and flat out ignorant. 5 employees behind counter, 2 eating, 1 doing paperwork, 1 manager yelling and 1 at a window. Exactly 47 mins to cash a check. Ghetttttttoooooo

Not enough cash in a cash checking place sounds like a punchline of a joke

Great customer service

Great service

I dont know about this place....

They charge 34 dollars for freaking money order

Good people

The best

Its in the ghetto

They attended to me quickly and cordially. Nicolasa good short supervisor

The service is excellent and I loved that Miss Susan was very efficient.