We had water damage, and they were there within hours to begin cleaning up. They were always on time, friendly, and efficient. Very happy with their work. Donzell and Erin were awesome!

A+Had a second floor pipe burst on Good Friday at 7pm. Donzell and Rashad showed up within two hours of me calling and got right to work. Even assured me that I could go to bed and that everything would be okay. Our family was very grateful to have the team out and have enjoyed seeing them each day for the past two weeks. Also worked with Erin and Bill throughout the process. They helped deal with an underwhelming insurance company to make sure our family had our house back together as soon as possibleI’ve never worked with a company that had so many teammates that cared so much about their client, beyond a typical customer service lens. I hope I never have to a call them again, but if I do, I know I’ll be in good hands.Dave Anthony

My washing machine sensor that tells it when to stop filling stopped working. Within four hours of the disaster, Servpro was at my house with fans and dehumidifiers. Within 24 hours they were back to pull the flooring because water had gotten underneath it. They promised to completion in 7 weeks, and they delivered with flying colors. The entire staff, from the office, to the people in the field, and their subcontractors were all professional, courteous and knowledgeable. I would highly recommend them. Thank you.

Servpro services were extraordinarily helpful when we discovered a leak in our kitchen. So helpful to take up the damaged flooring and making sure we were completely dry before installing our new floors. Several visits, always checking and verifying moisture levels made us feel comfortable to proceed with repairs. Great customer service, prompt and professional!

Called in a panic and they assured me they would be at my house to take care of it that evening. My cleanup was due to a leak and we all know how quickly mold grows. They arrived and immediately went to work. I could not have asked for better service, professionalism or kindness. I highly recommend Servpro of South Charlotte!

My insurance company contacted SERVPRO when I reported that I had discovered a water leak at my home. SERVPRO was quick to respond with a team to remediate the water damage. Led by Erin, the SERVPRO team was incredibly hard working and did a fantastic job of addressing the issues and drying out the impacted areas. They were very responsive and professional throughout the entire operation. Erin was great at communicating with my adjuster and providing me with regular updates. I hope I never need to use them again, but to anyone that has been impacted by water or other damage to their home, I can highly recommend SERVPRO.

Great service and very nice and courteous staff

We were so happy with the service we got from Servpro. When we discovered water damage to our home after returning from vacation one evening, Servpro was here first thing the next morning and came every day thereafter until all the water was removed and dried up. They arrived when they said they would, they frequently and clearly communicated with us and they worked effectively with our insurance company. We cant say enough good things about Servpro and would recommend them to anyone experiencing damage to their home.

Servpro of South Charlotte helped us get back in our condo after the unit above us flooded us out. Would highly recommend!