I’m 29 and this was my very first car purchase from a dealer. My first car was a gift from my parents, my second from family, my current from a private party. My car is currently 2000 and is starting to cause me headaches so I decided it was time for a new car. I was overwhelmed by visiting various dealerships and all the information and the process itself. I went to Scott Clark Honda and was immediately greeted and helped by a guy named Ricardo. He was super kind, courteous, professional, informative and overall, helpful. Not once did I feel overwhelmed or pressured to purchase a car as I encountered with ever previous dealership I visited. He answered all one million questions I asked and was very patient with me. I was already approved by my bank but he was able to get my a better offer through their billing. I TRULY felt taken care of and that I wasn’t just a quota for him. I felt like he was a big brother helping me choose my first car and I know he gave me the best deal possible. I am so thankful for Ricardo at SCH for making my first experience buying a car, a smooth and great experience. Financing was a breeze and I am BEYOND happy with my purchase. Definitely recommend!!!! If you’re looking to buy a car ask for Ricardo. This is my first review and this guy DESERVES to be heard of!
I usually don’t write reviews but I had to get on here and brag about your employee, Victor Rizk. This man can sell vehicles! Our experience was pleasant with him from start to finish. He was very thorough about ALL the information during our test drives and before. There was no question too small or big. We came for one car for myself and he also landed my husband a nice deal on an upgrade, and was able to help make the payments better. Go in and ask for Victor, you won’t regret it and you will have a great time! He makes the car buying experience fun! This employee is a very good representation for his company. Thanks!
I purchase a use car from Scott Clark Honda. My salesman was pretty good. Financing was terrible. They seem as if they only wanted a large down payment amount to approve the loan. Which, the down payment only goes to the dealership. Then the finance person tried to slip in a $3500 warranty on the car and make it seem like it was included. When I caught it seem like his attitude changed. After purchasing the car I realize that none of the fluids were filled. I called and left a voicemail for the used car manager Robby Headly but never received a call back. After having the car a month the rear tire went flat. The tired shop showed me the tire, it was put on inside out and had previous damage to the tire. The tired was from 2018 and it is currently 2021 going on 2022. I would not recommend this dealership. I should have went back to Town and Country Ford where I made my previous auto purchase. The experience there was %100 better.
The Extra MileScott Clark Honda’s manager, Scot, and the auto repair staff went an extra mile to correct minor fixes after a visit. An apologetic repair person arrived at my home to correct the errors and “instructed” me in resolving the issues in the future. He was pleasant and reassuring. I live a considerable distance from the shop. This is what good customer service looks like. Ill be back for additional maintenance.
Matt Moeller in the Service Dept. at Scott Clark Honda was the best! He was professional, enthusiastic, and thorough. Matt took care of all my service requests, called and emailed me when my vehicle was ready, and had my vehicle pulled up before I got there. Great service is hard to find, so when I do have a top-notch experience, its a joy to tell others about it! Thank you, Matt!
Never in my life have I felt so played. Went in to trade and get a new vehicle but pricing wasn’t what I told it was going to be. I ended up going the refinancing route which dropped my payment and I was happy. Only to receive a call a month later that the company I refinanced with didn’t do refinancing. I was livid. Had to wait until the loan came off my credit report and ended up back with the company I was with from the start. It’s like I pretty much brought my car back - only to have paid off some for my car and now it’s like I’m starting over from the beginning with paying down my loan. I’m still speechless and at this point I’m so over it and Scott Clark Honda. I know I will eventually get over this because some of the people are great and that’s why I came back to trade in. I should of just not tried to refinance or trade in because I honestly just brought “my car” back with pretty much the same loan I started with. It sucks… how do you place with me a company that didn’t even refinance? I promise I’ll get over it but it’s definitely going to take time. I promise I will never be back .
Absolutely love Scott Clark Honda. The entire staff is friendly, knowledgeable and willing to work with you. I have bought my last two cars from them and will continue to be a loyal customer.
This was my first experience at Scott Clark’s Honda service center, and my first Honda bought from a dealer. Everyone I talked to was extremely helpful and helped me track down my original sales guy for a second key, and the tech even spoke with me about a noise I was hearing. It’s extra things like this that make me very happy with my purchase (CRV) and with the service department.
I was greeted shortly upon arrival. Kevin was friendly and assured me they would be done on time. The service was completed quicker than I anticipated and had been washed which again I had not expected. They also did a complete inspection to alert me if issues that needed addressing. Very, very clean shop. Well run. Definitely recommended.
Service station was easy to spot. You have to get really close to the automatic doors before they open so dont be afraid youll hit them. Matt M. was great. Very courteous. Same with the guy on the phone I made my appointment with. The chairs in the lounge were comfy and the Wi-Fi was solid. No problems streaming Hulu. Got my oil change and tire rotation done in about an hour at under $100. Complimentary interior sanitation, automated car wash, and inspection.
From the amazing sales experience that I had last year when purchasing my new SUV, through today when the service team went above and beyond to help me... I couldnt be anymore pleased with this dealership from front to back! Great customer service is hard to find and when you combine that with solid knowledge, experience and honesty - they cant be beat! Ill definitely be back to purchase another vehicle from them in 2 years!
I’m by no means a “car guy”, But recently been having a hard time in life and then on top of all of it I was experiencing car trouble. I took my car to the independence Honda dealership and the man who was helping me with my car was very kind and above all else understanding. He helped me with understanding the issues with my car and was straight forward throughout the whole process. Excellent service to say the least, If you value a service like this like I do ask for Trevor at the independence Honda.
Great team at Scott Clark Honda, very attentive to your wants and needs when buying a vehicle. Only dealership we will be doing business with from here out. Kudos and great job!
Chris B from NE was like a car angel from heaven. We spoke very briefly about the car that I had my heart set on and he anticipated my arrival . He was knowledgeable, patient, funny and understanding. He took the time to make sure I understood what I was getting into, especially a car that was way out of my league and so far out of reach, but he made it happen. He reassured and delivered. And the icing on the cake Ben (finance manager). He made sure I was able to afford this wonderful car and would not let me leave until I got the best deal he could offer. I am so great full. It saddens me all the negative reviews I see. Hopefully going forward this review will open more eyes and wallets to buy here. Literally the best car buying experience I ever had. Chris, you were everything and I wish you luck!!!!!Dont let me down guys!!!!!!
Ive been coming to this location for the last 5yrs for any and all services on my Honda Civic and have always had a great experience. But the last 3 or 4x have been a complete nightmare. I understand that when youre getting an oil change they like to do a thorough inspection and sanitization for the vehicle. But there is absolutely NO reason it should take 5+ hours for servicing. I always choose the earliest time available (whenever they first open) to drop my vehicle off and schedule my service well in advance. But keeping my vehicle for almost an entire day when all Ive asked for is an oil change is absolutely ridiculous so unfortunately, I will not be returning. Ive given this location several times to redeem themselves and have complained about this in the past but if you advertise 90min oil changes, you should do your best to stay within that timeframe. This was an issue pre-Covid and its been an issue during. At least before covid they offered courtesy drop offs...now I have to pay nearly $35 to uber half a mile down the street back and forth for an already $80 oil change. Ive requested rental cars for convenience and every time theyre sold out. So I give up
Taking your car in for service is always a chore and never something at the top of your to-do list. The people at Scott Clark Honda understand this and do everything they can to make your visit as smooth as possible. They even gave me an almost exact estimate of how long my repairs would take. Good to see that the friendly and outstanding customer service experience does not stop after your vehicle purchase. Truly excellent.
I personally always have an awesome experience at Scott Clark Honda, everyone is always so polite and helpful my associate that helped me this time was very knowledgeable and help me to understand everything my car needed going forward and also showed pictures of the specific things needed as to why they were needed absolutely gave more understanding of why with the mechanics taking pictures of these parts. My associate also brought everything to me including took my payment as I sat in the waiting area due to me walking with a cane from a recent surgery. I will always keep coming back and keep referring people to them.
My 8/13/21 Fuel Injector Installation and Service as EXCEPTIONAL.Working with DEREK and WESLEY was great.Both were VERY helpful and VERY professional with their customer service.My vehicle updates were informative and their attention to detail was very much appreciated.I left completely satisfied after a 5 STAR service.Thanks,Hyphenation LLC
Amazing experience from first call through delivery. I cant recommend Scott Clark Honda enough! Sales person, Garie Pendleton was patient, knowledgeable and easy to work with. I looked at and drive several Accord Sports before settling on my new to me 2019.Finance is where the magic happened. I had super tight parameters in terms of amount I was willing to finance, monthly payment and money down. Ben Parker is a magician in the finance office, such and helpful guy. I know I drove him absolutely crazy! Thanks Ben, you made my Christmas card list!
Sales and customer service representatives was very knowledgeable about what I came for and took care of me . I had no long wait time and did offer me other services . I would definitely recommend Scott Clark Honda to anyone.
Super friendly and knowledgeable staff. My wait time was less than I expected for what I was getting done and appreciate the transparency and helpful advice!
We had nothing short of a 5 star experience at Scott Clark Honda! Sawyer Ellis was our sales rep and Dylin Whilhoite was the sales manager that helped us get the best deal on our 2020 Acura! We will definitely come back to their dealership for our next vehicle purchase. Highly recommend Scott Clark Honda and the 2 gentlemen that assisted us with our purchase. A+
The guy wanted run my credit after he offer to show me car but didn’t let me test drive it . Shady
Scott is awesome! Always provides great customer service and explains what they see, what they think is best and when it should be replaced according to my budget. Always professional and with a smile even behind the mask.
5⭐️… Congratulations to the professionals who are extremely committed to making us feel free to decide. They are efficient in the appraisal and financing process... all very polite friendly... my wife and I are fans of the Honda brand and now we are fans of Scott Clark Honda … many thanks to managers and the team who attended me in an extremely courteous and effective way … God protect all of you and family … 👍🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻…5⭐️
I had a great experience at SC Honda. Ray, my sales person was very pleasant to work with. I appreciate the non-pushy sales experience. Service was quick and efficient. Only thing I didn’t appreciate was the lack communication about things that would increase my out of pocket experiences, like the smart pay plan. I assumed it was free but instead it is handled by a third party and their fee is $399 to “Enroll” in the program. (I was able to cancel that before being charged) Yes, the contract I signed stated it but of course, I didn’t read every sheet of the many papers I signed. I think if there is a cost, the finance person should point that out so that an informed decision can be made and a level of trust established, unless they really want people sitting in their office reading every piece of paper for the fine details. Also, I would rather not have all the extended insurance/warranty information told to me as though they are all lumped together. For clarity of price, I would like each one told me so that I know I have a choice with the extras. I almost turned down the entire “package” because I didn’t want gap coverage. That’s when I was told I didn’t have to get that “part” bcuz each warranty is sold separately. Overall, great experience and it has certainly made me a more astute and in tuned consumer.
Love Scott Clark Honda!! Kyle Lewis did an amazing job getting me what I wanted and the price I wanted to! Awesome customer service! Everyone is so very friendly and go above and beyond to help you!!
We had a pleasing and positive experience in purchasing our new/used vehicle. The salesman, Corey, was eager to help meet our needs in regards to purchase price and down payment without pressure. We were in and out of the dealership in a short period of time allowing us to enjoy our Ram truck for the remInder if the day. Thank You Scott Clark Honda for such an Amazing experience.
I had a great experience buying my 2019 Honda CR-V from Scott Clark Honda. The process was pretty simple and timely. Ive been shopping for a new vehicle for quite a while and can say the prices here are very competitive. I highly recommend Scott Clark Honda.
I went to Scott Clark Honda for my first oil change on my 2020 Civic, received great customer service, my car was ready in less time that was quoted to me.
The team that I worked with made me feel very comfortable and worked as close to my budget as possible. Matt who was patient when we were undecided about which car we wanted and Clark who worked hard with financing to get us as close to the budget. The facility is well kept and is comfortable. We were there a long time but the result was we left with a great vehicle
The sales team @ Scott Clark Honda was very helpful. Gabe and Travis did a good job of following up with me trying to get me into the vehicle I desired. Unfortunately after a few days, we couldnt agree on the out the door price I needed even after qualifying for a pre-approved amount through my lender. I would rather walk away from not getting the deal I wanted as opposed to feeling like I was overpaying. There are plenty of fish in the sea! Apparently cash is no longer king in todays market.
I Bought a nice 2018 Honda Accord Sport and didnt leave a review after purchasing it so I apologize. Gabe Valentine was pleasant to be around and the other staff that helped with the deal like his Sales Managers at Scott Clark was wonderful. I spent over 6 years in the car business with Sales, Finance etc.. and their wasnt any complications getting the deal done for a fair price and a great quality vehicle for work. I most certainly would do business again with Scott Clark. Great job!
Brian was great. Although I didn’t like that he never asked me what type of oil service I wanted, he did not hesitate to make things right. After getting home I looked up the prices and found that the price he originally charged included the tire rotation. That was my mistake but he also didn’t say that when I complained, which would not have been a problem. I would like to publicly apologize for the misunderstanding but appreciate his customer service.
I’ve been blessed with the best sales person ever!! Ronald is his name!! I am a very picky customer and he was patient with me from beginning to end. He never got impatient when I literally changed my mind so many times. He just kept trying to help me get the vehicle which would be a good fit. Ronald displayed what professionalism and awesome customer service is all about. He is also very knowledgeable and believes in the Honda brand being a great product. Stop by Scott Clark Honda and ask for Ronald you won’t be disappointed.
Excellent customer service! They have a comfortable waiting area while your vehicle is serviced and they get you in and out as quickly as possible. Would definitely recommend!
The World Class Service Staff at Scott Clark Honda know their stuff and they always provide exceptional service. Wesley Rasmussen is very knowledgeable and always ensures quality service. You can expect the utmost professionalism and attention to detail when servicing your Honda at Scott Clark Honda!
Eddy was very enthusiastic and great to work with. Only showed me cars that were in my asking price, didnt try to sell me anything I didnt like. I was in and out as quick as possible.
Victor was excellent in helping me find the perfect new vehicle. He assisted to help me stay within my budget for the best value. He understood my wants and preferences to make it a time efficient day and positive experience. Thank you, Victor! Leo was kind, efficient, and thorough the signing process. Recommend this dealership for all your new car needs!
Great experience. The process was nice and smooth. Didnt feel pressured and pushed. They went the extra mile to make sure we were completely satisfied. I bought a used vehicle. It only had one key. But they let it be known not to worry they will have a extra key cut on them with no charge. Great job!
I have been coming to Scott Clark Honda for 4 years because theyre always professional, quick and everything is made easy from drop off to pick-up. Their full service vehicle check keeps me informed on what maintenances I need to do now or will need in near future. Its no hassle AND they do complimentary car wash including sanitizing during the pandemic!! Customer service is amazing, day one new customer they worked with me. The only place I trust with my Honda
I purchased a new battery from Scott Honda 9/2017 warranty of 100 month. My battery start dying at 48 months. Was a shocker to me that I had to pay 60 percent of the original $212.00 cost. My cost for the new battery is 129.00 before tax. I guess I wasnt expecting that. Since I used less months of the battery I was thinking I had to pay less than what I paid. What was the point in mebuying a 100 month battery and it die so early. I still had 52 months to go. I will be purchasing my battery from somewhere else and hopefully get full or almost full use of my battery for less cost.I will
Single mom. Very nice experience. In and out within 2 hours. Spoke to finance manger and service manager about specific questions before I signed off with my the sale. William, sales associate, was great at making the process run smoothly and eased my anxiety.
Edward did a great job guiding me towards the best car for my needs. Thank you, Scott Clark Honda!
I traded in my 2018 Honda Civic si for a 2021 boost blue Honda Civic Type R. My experience purchasing this vehicle was a smooth one thanks to Rafael Zuniga. He is hands down the best sales rep I’ve ever encountered! Not only is he super professional and knowledgeable, but he is also down to earth and makes you feel at ease and very comfortable throughout the entire process. My experience was so great that I had to go back to Scott Clark Honda with my wife so she could get the car that she’s always wanted (Honda Passport) and Rafael delivered once again! He gave us the best deal imaginable! He truly is great. I definitely recommend anyone that’s in the market to ask for Rafael when they go to Scott Clark Honda!
I am grateful for the thorough inspection the service department does. They found much needed repairs and alerted me. Not only did I get the service I originally brought my car in for, but ones that will make my vehicle safer on the road! Great work!
Went in for an oil change and a tire alignment since i got new tires. Everything was done correctly except i noticed a scuff mark on the bottom of the steering wheel. Likely happened during the alignment process. Advisor stated it will be replaced on my next service since i have a safety recall coming up. They are good at what they do and even if they make a slight mistake, will do everything to solve the issue.
Friendly efficient service. Reasonably priced brakes (better than AAA membership). Complimentary car wash/ sanitization. Matthew was great! They earned my business.
Best experience for my first time buying a car from a dealership. My sales consultant was Jorel and he was great throughout the whole process I was beyond satisfied with how he answered all my question or concerns . They have Unbeatable prices!!! Definitely recommended!!!
Mr. Paul Phifer gave some of the best service I’ve had there.
I have been going to Scott Clark Honda for about 3 years now and I have never had a bad experience. Everyone is always very courteous and helpful. They always do a great job servicing my car. Theyre always upfront and take the time to explain anything additional that may come up other than what I originally came in for, and always let me know if its advised to take care of now, or if its something I can wait a little bit longer on. I have never left feeling like I have been taken advantage of, and will continue to go there to get any work done on my car.
As i was about to leave I noticed my brake light was on. The light wasnt on when i brought the car in. One of the advisors basically argued that it was on when i brought it in. Apparently during the diagnosis some wires werent properly reconnected. The problem was fixed but i didnt appreciate basically being called a liar after i informed the advisor.
The service staff and the building was nice enough that I didnt mind waiting there which is why Im giving two stars instead of one. Took my car to get an oil change & state inspection and amongst a few items that I was recommended to fix, one was to replace my back windshield wiper. I elected not to, didnt think much of it, but remembered it working just fine. Its been rainy this week so Ive used that wiper a few times with no problem prior to my service on 8/13. Now on 8/14, during a heavy rain, I noticed my back windshield wiper no longer working because the rubber looks like its been ripped off and is dangling. Definitely have never had a problem like this before in my 15 years of driving, and it was right after I got my car serviced -- you can imagine what Im thinking now. Kind of a strange coincidence, huh?
I always get my vehicle serviced at Honda and never had an issue. Unfortunately, this last time I went (for just an oil change) which made me question why I am a loyal customer. I was told that my battery was unsafe to drive off of the lot by Paul Phifer. Thank God I went straight to Auto Zone and several mechanics told me my battery was perfectly fine. Beware everyone!
The buying process at this particular Honda location was phenomenal!! No pressuring into getting into a vehicle, no rushing to make a sale, very thoughtful, considerate, and patient from the sales associate Victor!! The whole Honda team was amazing and truly outstanding, would definitely recommend buying a car from this location 10/10!!
I had an oil change appointment at 2PM, I showed up 20 minutes early to check in. I waited over a hour and a half to get my oil changed which should take a max of 45 min. Inefficient and slow. My car was done and waiting for at least a good 20 minutes before they came to get me… The employees are nice and welcoming though.
Best dealership service experience ever! Matt was friendly, efficient and knowledgeable. He did what he said, and when he said he was going to do it. Clearly communicated the problem and the possible solutions. Matt and his team made this very quick and easy. I would definitely go back.
This is definitely the car dealership you want to buy from, Everything about the team is A+ . I’m 58 years old and have bought several cars in my life time from multiple dealership and never got treated like this dealership treated me . It honestly shocked me . First they picked the phone right up with no waiting whatsoever. Then within minutes they called me back and kept me informed the whole way Through the deal. Then on top of that they got me the lowest interest rate of any dealership That I had went to in the past two weeks while I was shopping for a SUVWhat brought me to this dealership was the LOW Price several thousand dollars less then anyone else .I want to say thank you for the excellent service from the sales team all the way to the financial Team.I am a very please customer thanks to the true Professionalism and honesty of everyone at Scott Clark Honda LocationPS - They even delivered the car straight to my door how sweet is that. A+ A+ A+
They were very accommodating to what I needed and understood that I didnt want anything too flashy; ie, they werent pushy about any extra features I didnt need. That sounds like an odd compliment, but you wouldnt believe how many auto dealers try to convince you that you want extra bells and whistles - Scott Clark Honda respects what you want and they are not pushy at all. They make sure youre accommodated for.
All staff was very professional and courteous. Kevin Trudeau kept me informed on the progress of the work, with clear, efficient communication. The dealership is very clean and well run.
Ricardo was extremely helpful and efficient when purchasing my car from him. He made sure we got all the information we needed. Highly recommend requesting him if you stop by this dealership.
Worked a deal via text/email everything went smoothly. Definitely the easiest car buying process I have ever experienced. JR was great to work with!
Superior customer service experience with Scott Clark Honda!! Your representative Trever Flott has helped me immensely through a process that was related to another Honda dealer. His attention to detail willingness to go that extra mile for the customer is very refreshing and almost unheard of in the times we are in now. He is a true asset to your team and I cannot say enough of how pleased that I am through the experience I am currently going through. Please make sure that he is acknowledged in an appropriate manner for such stellar service!!
Everyone was so helpful... Special thanks to Mrs. Anita in rentals... The day i picked up my rental she held my sons hand crossing the parking lot because my hands were full with his carseat... She was also understanding when i was running behind due to an appt running late... Overall great experience! Will be returning when its time to trade in!!!
Pretty routine service visit for oil change/tire rotation on my Civic. Also replaced air filters on their recommendation. There were a couple other maintenance recs. which I opted not to have done...although I appreciated it and they werent pushy at all. Comp. wash was certainly nice. Minus a star for leaving the glove box door hanging loose when they replaced the cabin filter. Had a 7:00 am appointment so I was out in decent time, little over an hour. Waiting area comfy, coffee good. Service advisor friendly, helpful.A tad pricey, as expected at the dealership.
They were very good. The service director assigned could not havw been better
I just bought my used Honda Civic EX 2008 today and I LOVE IT !!! The sales man was supeeeeer nice and explain a lot. Made us a great deal for this car. I’m so glad I got it! All the process was fine and smooth. Definitely I recommend them. If you want to find good car and nice people. Go there. I for sure will come back.
What a pleasant experience buying a car from Rafael at Scott Clark Honda yesterday. After visiting 4 other dealers in Charlotte, they were my last stop. Wish they had been my first stop! The knowledgeable, friendly, low pressure and customer-oriented sales team was such a pleasant change from my experiences earlier in the day. There was no nonsense, none of those confusing pricing sheets, and no surprise fees. Would definitely recommend Scott Clark Honda for anyone in the market for a new vehicle.Greg BFollow up to the above review, had a great 1st service experience at Scott Clark Honda this week. Matt and his team did an awesome job! He kept me continually updated on progress and was genuinely concerned about making sure everything was done right.
Shout out to Chris Beers for his excellent help today. He was patient, knowledgeable, pleasant, kind and did NOT try to sell me anything that I did not need or want! Ive not always had a pleasant experience with Scott Clark Honda but Chris makes me want to visit again for service needs!
I have received such amazing attention and service from Scott Clark Honda. From the purchase to maintenance, each aspect of my car has been seen to with the greatest care. I could not be happier with my decision to purchase from Scott Clark.
They work with me. They were very understanding and patient and I was able to get the suv I wanted. They are great. I’ll recommend them to anyone.
I have to say, I only went to Scott Clark Honda for an oil change. With only 6,000 mile remaining on my lease, I thought I would just peak around the lot. Victor approached me and showed me two cars. He listened to what I liked in a vehicle, didn’t try to over-reach my desires or needs, and allowed me to test drive both to assess which car was best for me. I also have to say, I gave him a hard time. I was NOT interested in swapping vehicles at that time. Then he showed me the numbers. I still wasn’t interested. Then Sean came in and gave me a deal I couldn’t refuse. I did it. I got a better vehicle with everything I could have wished, at a great price, and drove off in my new and improved Honda. Thank you for the great experience.
Eddy was such a great help and so was Carlos one of the finance managers! They made my process of buying my first car so easy. I was out in 3 hours!
I was from out of town and checked in online to get an appointment. I couldn’t drive home without making sure the car was safe to drive. My safety was top priority for Matt, like I was family. He explained everything thoroughly, ranking the concerns so I could balance the services with the costs. If I was not from out of town, I would make Scott Clark Honda my go to car service location and ask for Matt.
I felt I was not being treated properly with a purchase price issue. I appealed to Marcus, the GM. He listened, provided feedback and made a decision in favor of the customer. Honesty and integrity in a dealership and a GM, what a refreshing experience. Buy your cars here with confidence!
I would highly recommend Scott Clark Honda the ladies that worked with us was awesome. The financial person he was fabulous. Everyone we met was Friendly and very helpful I would highly recommend
Great staff and service. Pretty decent amenities in their customer waiting area. No complaints on any of that. The biggest drawback for me is the pricing. Im told that new management of the service department has introduced new packages for basic service like oil changes and tire rotation that have effectively increased pricing. For example, a basic oil and filter change at the time Im writing this has gone up approximately ~56% over the previous pricing. Getting into the realm of being ridiculously overpriced, even for a dealer.
Great environment. Gabriel Canela was an excellent salesperson and couldnt have been more helpful. Carlos Kurien in finances was also great to work with. Would recommend this dealership to anyone looking for a good deal and even better customer service.
I had to hustle to get what I wanted.Dont ever let them tell you the this is what the bank offers, if your credit is not on the native side make sure they always call the banks to make sure your interest rate is as low as posible that you feel comfortable paying.
Had a great experience. Our car salesman was Kyle Lewis and he was easy going and funny. Overall very pleased with the dealership and Kyle.
Very helpful staff. Well pleased with my interactions overall. They were willing to help in my long distance situation.
We have owned a Honda Odyssey minivan since 2000. We compared prices at Hendrick Honda, where we have purchased all our Hondas over the last few years. We also decided to compare prices with Scott Clark Honda. We got within $1000 in negotiating the sale and Scott Clark’s general manager Kevin Brown would not match sale price with Hendrick Honda. Granted we have purchased all our Honda’s at Hendrick’s but we let general manager Kevin Brown know he had the potential to gain our business as long term customers. Mr. Brown declined to match it and declined to take us on as a new customer... what a shame, as we told him we have another new car to purchase next month. It was an all cash offer. I guess it’s all about numbers and not people anymore. A long term customer is way more valuable than $1000. Hendrick Honda will always get our business.
They completed the job in a timely manner. They were very courteous and explained everything that had been done.
Great experience! Didn’t have the car that I came looking for but ended up leaving extremely happy with my purchase. If you’re looking for an easy buying opportunity I’d definitely recommend this dealership and Sean Furr to anyone looking for a new/used car.
By far the best experience I’ve ever had with the service department. If their sales department is as good as the service department they will be who I use from this point forward.
Worked with Chris, service manager who gave me a detailed report and analysis of work that needs to be completed. Advised me to get one part of work done that day and make a return visit to complete second part of work because of time required. Excellent advice and I will continue to work with him.
Edward was amazing! He paired me up with Kyle, who was also absolutely awesome. Definitely will forever be grateful that they got me in a beautiful new vehicle. Will definitely be recommending my friends and family. Roy in finance was also amazing. I was in and out. ☺️👏🏽👏🏽👏🏽 Loved the girls as well who helped me get my stuff out of my old car into a new one.
Thank you Kevin Trudeau at Scott Clark Honda on Independence Blvd for taking care of me and helping make suggestions, working to receive parts, and helping schedule and complete my service quickly and efficiently! It was much appreciated. Julie
Scott Clark accommodated all of my needs for the recalls that were necessary on my vehicle. They were super nice and respectful and have earned my business from here on out. They serviced the car quickly and helped me out with a rental. Highly recommend you deal with Trever. He was cool and straight up about everything that was needed.
Went in for a simple oil and filter change, with an appointment. In and out quickly. They said it would be 90 minutes or less. I was out in under an hour. They politely deferred on the multi-point inspection, as I only wanted the oil and filter change.
I had a really great experience at the Scott Clark dealership. I was greeted by a gentleman who informed me I would be helped shortly, then the nicest gentleman Trever came and fixed my Apple car play. I was told the process in which my car would be taken care of. I was asked if I wanted my alignment done and explained what it would look like. Very professional. My experience couldn’t of been better.
William was very easy to work with and showed interest in what we were looking for. He took his time showing us the vehicle we wanted. He took us on a drive and then took us into his office to start the paperwork. It was quick and painless and then the finance guy was quick and helpful explaining the different pieces of the puzzle. We would definitely recommend Scott Clark Honda to anyone that hates the car buying process because they make ur a fun no pressure experience.
Great experience with service dept and Chris Wagner. While we didnt purchase our vehicle there, they were extremely helpful in submitting a claim to a warranty we received when we purchased vehicle. Also completed recall repairs quickly. The service center is extremely clean and their customer service is amazing.
Excelent service like always very helpful people!!
Great group of people to get a vehicle from. I had Ray as my salesman and Derek as the sales manager and Derek worked hard to get my wife and I the amount we wanted for my trade after other local dealerships would not. Also, worked well on the price of the new vehicle. We will be buying our next Honda or Toyota from Scott Clark.
Everyone was real friendly and was extremely helpful. I have purchase multiple vehicles through them and I have always had a good experience.
The entire process was stress free from start to finish! Everyone was a great especially Davaughn and Sean.
We had a very positive and easy transaction at Scott Clark Honda with JR, Celeste, and the rest of the finance and delivery team. We traded in a 2019 Odyssey Van and walked out with a 2021 model in 2 hours! We appreciate their knowledge base and attention to detail throughout the sales process. We look forward to continuing our relationship with this dealership.
Eddie Gonzales and Ben Parker went above and beyond to help me with my first big purchase. They were both very nice and helpful and knowledgeable about the vehicle that I wanted. Thank you so much to them for making my experience go so well!
The service department at Scott Clark Honda is excellent. Kevin, the service advisor was very helpful and informative. Steve, the service technician, performed the service and was very attentive to detail. I was very happy with the level of service I received.