Took my car (not purchased here) in for warranty update on info system. Everyone there took the time to say hello to me. Service was fast and complete. Will definitely make this my home dealership.

I was greeted promptly. I was treated courteously. The price of my service was reasonable. The work was good. Steve took care of me to make sure that my concerns were addressed. He did an excellent job and treated me very respectfully. The shuttle driver was personable and respectful and courteous. I will certainly recommend your service department to friends and family. And Ill always take my car back for service there

Great place to purchase or lease a vehicle. Everyone is very nice and straightforward. Scott is the guy to look for when you search for a car. Hes honest and a good man. General manager AL is also great! The service people are very nice too. Always had good experiences going there.Definitely recommend!!!

Every one was very nice, but I had an appointment at 11:00 for oil change and tire rotation. It took an hour and twenty minutes. There is no reason for a basic service on a vehicle with 12000 miles to take that long.

I had a great experience at Honda this morning. Efficient and thorough. Isaac was knowledgeable professional. Thanks Honda

Steve in the service department is wonderful. He was helpful, not condescending (we females get a lot of that at the dealerships), responsive and just really nice. They addressed all issues I brought to them. Im also so happy with the rims they powder-coated on my Q5.

Friendly, professional service. Went out of their way to ensure that I was satisfied, took their time to explain the financing. Had my car cleaned and ready for pickup, no waiting.

Everyone was so helpful and my car was evaluated quickly and updates made. I did not have to wait long and appreciate their professsionalism!

Just an oil change, but they were fast, efficient, valued my time and did a great job. My service advisor, (Cory), was absolutely awesome. He answered all my questions, checked me in quickly, kept me advised of their progress and got me out in a timely manner! Thanks Cory!

You can’t go wrong with this service department. The friendliest staff and super helpful!

Everything about the experience was great. The person that helped me named Murphy was very patient with me and I sincerely appreciate it. The car I purchased is awesome and cheaper than their competitors. Financing was dream like. This dealership has earned a life-long customer. Hands down the best car purchasing experience I have ever had. Thank you so very much Murphy and everyone at Lexus of Pleasanton they made an experience that is usually quite anxiety producing absolutely awesome!

Totally excellent experience with servicing my Mini Cooper. The service department uses technology to keep you updated on the progress of your car by video text. Youre never guessing about whats going on with the diagnosis or next steps.A special THANK YOU to Will Walker for his top notch customer service and on time updates. He tied the excellent experience up with a bow!

Most courteous and helpful dealership I have ever dealt with. Nathan was so helpful to explain the problem with my vehicle and made the service appointment a pleasure. I wish I knew the name of the woman who came to give me a cold bottle of water when she noticed there were none left in the customer refreshment area, how sweet of her!Best people all around. Thank you!!

I took my 2018 Accord Sport to Darrel Waltrip Honda for a factory recall and oil change. I called to schedule the appointment for Friday 9am and they put me in with Giorgio Lanata as my service consultant. Giorgio was very professional and answered all of my questions before any service was performed. DW Honda was very busy but also very efficient in their work and able to get my car serviced very quickly. I would highly recommend any of their services. Thanks!

Friendly advisor, very helpful, recall was preformed well within time frame given quick checkout and drove thru car wash

Just a phenomenal experience. This is the way car buying should be. Lead salesman Ryan Callahan is the Tony Stark(Iron Man) of salesmen. And Hendrick Hondais the BEST! Outstanding Customer Service! 100 Gold Stars

I purchased a bmw 530i which id found on autotrader.com . i live in the state of MA and the car obviously was in pleasantville. i had some qualms about purchasing a vehicle sight unseen. i had the opportunity of workin with a gentelman greg. A from eastBayBMW. he was as responsive as one could be with a 3hr time difference as was the finance manager of the same dealership.my buying experience id imagine is atypical as the documents and car itself needed to be sent back or forth . all things happened in a timely manner. upon delivery of the car, i found a few missing cosmetic items which i shared with Greg A. hes assured that everything should be mailed to me within a week or 2. it was a very pleasant experience. i would absolutely buy online and from eastbaybmw. more importantly because of how seemless this experience has been i wouldnt have any reservations about buying a car online at all.best of luck to you who is reading :-)

Juan did an outstanding job as service rep. He is very dedicated to customer service and satisfaction. Sean was amazing going above and beyond to repair the water damage inside the car. I thank them both for all they did.

We shopped around for cars online and kept coming back to the Hendrick Automotive Group. We set an appointment to look at and test drive the car and bought it 3 days later. Most of the sales transaction took place online which was convenient and then went in to sign some documents and pick up the car. This may have been the easiest auto purchase Ive ever been involved with. We never felt pressured and our client advisor, Ed Ward is a true professional. He made us feel like family. If you need a new BMW or Mini go see Ed Ward at Hendrick BMW in Charleston.

I was pleasantly surprised at the price we paid for our Pilot, and felt like the offer for our trade-in was very fair. My wife and I had determined the price we were willing to pay and the price came within $50, the whole Hendricks staff was very friendly and helpful, I would highly recommend anyone to see them for your next car purchase. Terry, Hudson NC

Our service agent, Kevin Rego, was awesome as always! We were able to get our car serviced and get a loaner car overnight. I’m extremely satisfied with East Bay BMW.

I went to Hendrick Honda not knowing that I would drive away in a new vehicle. Kudos to Daniel. I love my Honda Civic.

Mr. Frazier was my service advisor from scheduling the appointment and throughout the service. He was friendly, listened to my concerns, and was very helpful and informative. I have never had a negative experience with Hendrick Honda. We have been getting our cars serviced here for about 13 years.

Tory was very friendly and efficient. She was able to assist me in get an appointment when the method I had used to schedule my appointment had not worked. She was patient and understanding. The waiting room was comfortable and not overcrowded. All in all it was a great experience.

Besides being welcoming and interested in our business, the sales person - Jonathan - carefully listened to our needs and concerns and asked relevant questions to understand what we needed. When we mentioned this was to be my wifes vehicle, he made efforts to include her in all conversations. He was respectful of our time and quickly had an Avalon he thought we might like ready for a test drive. He was so tuned in, we ultimately purchased that particular Avalon. He brought other relevant people into our conversation at the appropriate time and facilitated the entire process from beginning to end. Equally important, he was flexible to our situation and made the sales process work well. The entire team worked hard for us and we had a great financial and personal outcome.

They were very professional courteous and did the work in a timely fashion. Very clean facility and the people were polite. Would readily recommend them to anybody who asked about their services

The Managers were awesome! They immediately addressed everything that was lacking or incorrect that was promised to me and my daughter. The salesman, I think his name is Luis in the sales department was professional and I loved his spirit. It was good for my daughter to see his dedication and commitment. Good luck and much success to you Youngman. You will go far. Just don’t forget how you got there. The service Department was excellent friendly and caring but Mae I think that is her name was not so and extremely pushy and overly aggressive!!! Rushed me and my daughter through the paperwork brutally therefore making it impossible to read the literature and therefore not allowing my daughter to learn about the important financial process of buying her first car!! Terrible!! It was extremely stressful and sleazy. We felt disrespected and bullied! Not a great first time purchase to observe for my daughter! Not at all what I had expected she would experience! NOT FROM HONDA!! There is no way that I can ever purchase another vehicle from your company with people like her that have no respect for the customer! No way!!Now all we have from this experience with that woman is what to watch out for and to run away if anyone ever makes her feel disrespected and used.God Bless

I recently purchased a 2021 Challenger GT from this location, based upon the limited inventory right now this place had exactly the car I wanted. Upon arrival I was met by Robert Vaughn a sales consultant at this location. I immediately knew by his outstanding level of professionalism and his extreme attention to detail that he was on the next level. I truly enjoyed working with Robert from the test drive to the signing of the paperwork. He puts his customers first and only drives a sale as if he was the one buying the car. If anyone is in need of a new or used vehicle, go see Robert Vaughn you wont regret it.

Amanda worked very quickly and efficiently to get me the Lexus I wanted. It was a very smooth, pleasant experience all around.

My Mini Cooper had complex problem and everyone was very professional while being diagnosed. Stuart was always available to answer all my questions! I knew I was in good hands which made it a lot less stressful! You are not a 5 star. You are a 10 star. Thank You Everyone!!

I went to Honda Cars of Rock Hill to get my oil changed. It was packed when I got there, and I just assumed many people were trying to get their cars serviced before going on vacation. Phil was great. He let me know that it would probably take an hour to an hour and a half once my car was back to get the oil changed, which it did, but I was fine with it. They also did a courtesy multipoint inspection, and Phil even used a coupon for me for my oil change. Ive never had any issues here, and I will continue to go here to get my car serviced.

Lillian is the best hands down!!! Thank for the servicing my vehicle over the years. I love that you and your team work quick and always make sure the quality of work is good to ensure my safety on the roads.

It was the best car buying experience that weve ever had. Our Sales Consultant Cameron Sabido was knowledgeable, attentive and did a fantastic job with identify our needs and requirements. He took his time walking us through the various features of the car that he believed would b important to us and answered all of our questions. I would highly recommend Cameron and Acura to all of my friends an family members.

I have used Hendrick Subaru for over two decades. I have been very happy with the service and have loved my Subarus.Special kudos to Bob Barrett who was kind, attentive and patient.

Worked with Roy in service department. Brought vehicle in for routine oil change and tire rotation. Mentioned for them to look over brakes for vibration issue. My schedule is very tight with two kids with me and needed car back in 2 hours.Roy was able to get my vehicle to the mechanic within minutes. Roy called and explained the maintenance issue and offered a courtesy vehicle. Roy took out both car seats and had vehicle waiting. Very good attention to my needs and great customer service. Vehicle is running great now.

We have always appreciated the service for our 2013 Subaru so when we decided to buy a new Forester, of course we looked at Southpoint Subaru. Michael Allen made the experience smooth and effortless. He has proven that the sales end of this company is as good as the service part. We would highly recommend him to anyone interested in purchasing a new Subaru. Thanks for a great experience, Michael!

New to the area—Glad to have found our new Volvo service! They did an excellent job!

I always get excellent service for my Accord! They are thorough without being pushy. They take pride in providing excellent customer service.

As has been the case for too many years ( somewhere around 2007 ) my husband and purchased our vehicles and received service from this exceptional service department. The service we received has been top notch. In the last couple years, I have enjoyed the professional experience of Mr. Jay Moore who has guided me through the ups and downs of auto care. What I like best is that he just doesnt say this has to be done, he explains what it is, what will happen and will help me (or any customer) understand. While I was in school, he helped me to set up a schedule what should be done and when and this has proven to be a big success. I trust Mr. Moore explicitly and have told him this consistently; he has helped me keep my car in tip-top condition. I believe Mr. Moore is a tremendous asset to this service department and dealership.

Scheduled simple Oil and filter change with appointment time of 1PM. Was told it would take 1 1/2 hours as soon as I dropped vehicle off. An oil change should not require more than 45 minutes with an appointment. When truck was finished a little over an hour and a half there was no sheet showing that a courtesy inspection had been conducted. When I asked about it I was told there was nothing wrong so they didnt prepare an inspection. Makes me wonder if one was actually conducted. While waiting I encountered a customer who had a 9AM appointment to handle a minor problem and was still waiting at 2:45 with her 3 children. Spoke to a friend who had picked up a loaner at Hendrick Lexus at 9 am and returned around 3PM and was told car had not gone in the shop yet. He was told to keep the loaner and bring it back the next day. Seems like Hendrick dealerships are overscheduling maintenance and appointments dont count for much. Got multiple emails and texts reminding me of my appointment but it seems once you have the vehicle you lack a sense of completing the service in a timely manner.

I recently purchased my second Lexus from Hendrick Automotive Group. Both times the sales and management staff have been great to work with, from selecting a car to finding one with my specs to getting the paperwork done. Lexus makes excellent vehicles, and Hendrick is a great place to buy and get service.

Eastbay BMW has always been a great BMW dealership to get my car serviced. They are my preferred dealership because their store is clean, the work is clean, and lately they have added a video share of the car inspection and a written report on the vehicle status which is great! The SAs are very responsive, respectful, and are no pressure, no hard selling service folks that make the customers feel at ease and in control too. Btw, compared to an MB dealership service that I do for my wifes MB, BMW service cost is not bad at all. I would recommend Eastbay BMW to bimmer owners because the dealership service experience is what makes owning a BMW worth it.

They were able to take me twice as a walk in when my low tire pressure light came on. We found the nail in a tire on the 2nd visit and they had it replaced and back to me in under 2 hours.

Recently purchased a new Toyota Venza from Hendrick Toyota. This was the third vehicle Ive purchased there, the last two my sales person was Randall Torres. We very much enjoyed working with him as he is very low key..no pressure..and everyone at the dealership is very friendly and accommodating. Ive also used their service department since 2007 and have found them to be honest and reliable.

I had a great experience working with Scott and Kerry. They made sure I got the car of my dreams, getting it to the price that was right for me and also double checked the car’s safety for me and my baby. I recommend this dealership and definitely Scott and Kerry!

I am very pleased with my Service Advisor Becky. Her patience and knowledge was helpful. In addition, I love the paperless process which sends everything to your phone. I travel to the Merriam location because of the remarkable staff. I have been a customer for 6 years and will continue to do business with the Merriam Lexus Dealership. I also would like Becky to handle my future maintenance. This review is for the Merriam, Kansas Location.

I highly recommend this dealership. My experience was excellent from setting up an appointment to meeting with my sales rep who was very thorough and showed me every feature on the vehicle.Everyone treats you like family. Nice well stocked waiting area. Clean service area and I was introduced to the service department.This is my first Subaru and I am very happy with it.Thanks for the excellent service!

Excellent service experience working with the leasing manager Amy Furey and service staff. This is my first visit to do a maintenance since I came from the DC area. Amy is very hardworking, amazing, kind and professional. I felt like she truly cares about you as a person and not just a day job kinda thing.I appreciate that she is there even cleaning the loaner before handing it off. She takes the CDC seriously and I appreciate her doing that. The staff also sent me a video link about the diagnostics which I think is pretty neat! The mechanic seems to be very detail, knowledgeable and efficient.The next day, I went to get my car and I was in and out. My car was parked in the driveway. Amy greeted me and handed me the keys . She got everything set-up quick. She saw my daughter and I totally felt I won a friend! I highly recommend this place.

Friendly, professional staff, with a no pressure culture. Largest selection of new and used Honda’s I’ve seen in the local area. Website was easy to navigate, and allowed me to shop from home after visiting the site. Gave me insight on current sales, and showed me features to compare with an awesome price calculator. Awesome experience all the way around!Thank you

All I can say is that Andy my salesman was very professional and answered all our questions and made sure we got car we wanted. Could not have been more pleased, also followed up to make sure we are still happy answered more questions A+.

Brought our car in for service. Easy to get an appointment. Lovely area to wait with drinks, snacks, tvs, a quiet space, a space for Children to play, and comfortable socially distance chairs. Car was ready 10 minutes earlier than the estimate. We felt valued by the company.

Their customer service, attention to detail, & making theircustomers comfortable & welcome is the best.

Hendrick always goes above and beyond. I brought my car in due to a screw in my tire, no appointment. Not only did they get that fixed in a short time, they also checked the other 3 tires and found a nail in another. Saved me from making another trip. That is customer service done right!

My 5,000 mile check up for my Lexus was very smooth and everything was explained to me thoroughly by my service consultant Jared Young. I was completely satisfied!

Our experience was excellent. Michael Dickerson and the staff were very informative and made our leasing experience very easy. They also went above and beyond in assisting us with the sale of a classic BMW. Thanks to all!!

Salesman we spoke with was great, helped us extensively search for the right X3 that fit my needs. I wasnt really looking for a new vehicle but my son was. We both ended up buying and while I got an o.k. deal, my sons car ended up being a bit overpriced. This was my fault for not negotiating tougher and for not taking the time to do some of the math while I was at the dealership. The problem I have is that the Salesman told us they missed their quota for the month and accordingly would be able to give us a great deal....it was month end. My deal was far from great and my sons deal again, was overpriced. I wanted to help my son and this salesman who really did provide a lot of help and in the end I allowed myself to be lulled by the pleasantries of the exchange and took my focus off the deal at hand. The moral of the story is that the car salesman is not your friend and you push them until they break.....otherwise you will pay more than you need to. The cars are great and I am sure we will be happy over the long term but we could have gotten a better deal.

After scheduling an oil change a week in advance, I was treated like I was imposing on the service advisors time. Was told they were short handed and would not be able service as scheduled. Although they managed to complete the service within 2 hrs, the advisor was very blunt, would not reply to my comments, and did not mention the multi-point inspection or the condition of my vehicle.

Recently had 85K service for my MDX. Rob was very courteous and professional in inspecting the vehicle and advised required services. Since the car hasnt seen much driving and was kept in the garage most of the past year, Rob advised oil change only, and avoided unnecessary tire rotation, etc, which saved some service cost for me. Good service including a nice complementary car wash at the end.

Total team effort. From the initial call to the exchanging of the keys. The entire Hendrick team worked very hard to make the experience great. Not at anytime during the experience did we feel that our business wasnt important. All of our questions were answered in a professional and timely manner. When an issue came up, the team quickly resolved it. If all dealerships would take the time to listen to their customers the way the team at Hendrick did on this occasion, the bad car dealership experiences that weve all had would be a thing of the past. Nice job.

The service engine light came on so I took my 3-series in and got to know Clint Wong, the Service Manager. Every visit to BMW of Kansas City South not only means great service but Ill probably make a new friend, as well. Clint was not only very helpful but we talked about many other common interests. I knew I was in good hands.While waiting on my car I wandered in to the showroom where I spent time with Guiseppe Baldin, who sold my car to me, Michael Matson, the Sales Manager and Ron Smith, the Business Manager. We visited like old friends. I was still there long after they were finished with my car. These guys are about so much more than just selling cars. They treat you like a friend or neighbor. While there, I asked Guiseppe about something I wanted for my car. He said hed be right back and a short time later - problem solved. That is so typical of their great service. I would highly recommend BMW of Kansas City South to anyone.

Great customer service, Darrel, one of the service agents at the shop really took the time to explain services I needed and suggested important recommendations to me without any unwanted pressure. Overall, I was very happy with my visit. I would recommend this dealership if you are on the fence. They even offer to wash your car if you wait while it’s being worked on. 5 stars for me.

Eddie Hernandez was great and really helped making the right decisions for me and what I needed.

First -class from top to bottom. Michael Sullivan checked me in and walked me through the entire process so I would understand what to expect. He asked if I needed a loaner car but I told him I would wait in the lobby and catch up on some work. Michael said the service would take approx. 3 hours. Two and a half hours later, he came to the waiting room to tell me the job was done. My Lexus was washed and ready to go.

Love getting my car serviced at Honda of Concord. Friendly service and helpful staff. Will is a great service advisor.

Absolutely the best car buying experience I’ve EVER had. I’m 32 and I’ve been purchasing cars since I was 16 🤪 I’ve seen my fair share of craziness on a dealer lot. As a single mom many times I felt pressured into buying cars I really didn’t want and then later hated the purchase I was stuck with. Obviously I take responsibility for those purchases not like anyone actually forced me to buy but you get it. At Hendrick Lexus of northlake I can say never NOT ONCE did I feel uncomfortable or pressured . Harris is DA BOMB DOT COM. I highly recommend requesting him to help with your next purchase . Start to finish the experience was just as luxurious as my new Lexus 🥰 and one week later I’m still in love with my purchase because it was actually what I wanted . Thank you guys so much for being so awesome 👏

I recently went to Hendrick Ram for an oil leak on my 2018 Ram 1500. Jeff was my service advisor and was awesome. He was very professional and courteous. He kept me informed throughout the entire process and was very transparent with all the information concerning the repair.The entire service staff was super great to work with. I would highly recommend them to anyone.

Great experience. Everyone worked hard as a team to get us the right vehicle and deal. Highly recommend.

The quality of the service was great, but It took over two hours waiting for an oil change, tire rotation and safety inspection. Are you short on technicians? I had an appointment, but it appeared many customers in theWaiting room had similarly long waits.

I was so pleased by the way this team treats there customers. Overall rating i was more than satisfied. I came in wanting to purchase a used Camry that i have been looking at for a while but once i got there, it got sold. I was upset because i was really looking forward to it but my Sales Rep Whimper, Guy helped me get a brand spanking new version of what i wanted, all i can say is i’m in love with the vehicle and would definitely recommend Hendrick Toyota!!!

The car and the deal were fantastic, however I was an out of state buyer and they said they could not issue me a temp tag, so the pit the tag from my trade in on it and sent me on my way with no transfer paperwork, just the sales contract. I had to drive 51 days on illegal plates. Other than that I was very happy with most of the experience.

Customer service is worse ever and when the recommended something that my car need like new air filter and lug-nuts missed and i fixed by myself all but still they didn’t remove that problem until you they fixed.

Every time my vehicle has been in for servicing at the Rivers Avenue service department they fail to have all the work requested done. Last oil change and tire rotation-did not rotate tires. It was clearly on the work order. Service Department Manager is aware of problem but no apparent changes have been made. Service Department at other location is much better per customers who have left and gone there. Shouldnt have to go so far out of the way. Same level of service should be at both locations.

Best auto buying experience ever! My salesman, Vincent, was extremely knowledgeable, listened well, and offered great suggestions for meeting my requirements. I felt no pressure when buying my new car. The finance officer I meet with was great too! I highly recommend this dealership if you are interested in buying a Subaru.

We have purchased one car and leased three cars from Sharif. He always understands our needs and delivers exceptional service. It is always a pleasure to work with him.

Mark Tyza and Ryan Armstrong made the whole buying process painless. They were both extremely knowledgeable but did not pressure you to make any decision you were not completely comfortable with. Would definitely work with both of them in the future.

Nice place. Ready to purchase from a great you g man Kaleb, excellent customer service. Experienced and knowledgeable of his product.

We had a wonderful buying experience at Hendrick Chrysler Dodge Jeep, due to our awesome Salesman Matthew Mcilveene. He went above & beyond to not only get us the best deal, but he was soo accommodating for our family. He was professional & knowledgeable! I highly recommend him for future buyers

This is the second time we have bought a car from here in the last few months. Jackie and the rest of the team were awesome as usual. Jackie started the process of my car buying before I even entered the dealership saving me so much time. This place really knows how to make a person feel welcomed. This dealership has a customer for life!!!

I love Rick Hendrick jeep . Everyone there is ready to help with whatever you need. Chris and Joel went way over what I expected. I had to work the day I upgraded my 2015 jeep to a 2019 and Chris deliver it to me that evening. And Joel delivered my paperwork to my home. Thank you guys so much. Debbie

Volkswagen of Murrieta is the best place for service by far. Anthony Briseno is fantastic. Even received a video from the technician showing the work that he did. Highly recommend!

Hands down the absolute best car buying experience I’ve ever had. Sharif was so professional and down to earth I could have asked for a better dealer to help me buy the car of my dreams. Thank you!

Service did not fix the issue I brought the car in to address. They told me everything was fine. It’s not

Every aspect of this service was performed efficiently and professionally. The appointment time enabled a quick drop off, Johnathan was courteous and attentive to my requests, the vehicle service was performed within the expected time, the loaner car was a big help, and it felt wonderful to drive away in my own clean and fully serviced car. This is an excellent dealership and they were flawless. 5 stars, all well deserved.

The staff, esp Gus, were all friendly, knowledgeable, and made the process seemless.

My salesperson, Johnathan Murry was phenomenal!! No pressure at all, very easy going, and truly listens to what you’re wanting & what you’re trying to accomplish. Thank you for making my car buying experience an exciting one. Keep up the the wonderful work!!

Olga is so extremely nice every time I come in! It’s a super clean facility and they always make sure to actually talk to you about your options

One of the most pleasant buying experiences I have ever had. That says a lot because I have owned many cars in my lifetime. I love BMW. Since the first 5 Series that I bought in 2005. Chad Rybar was great, he got me everything that I needed to make the decision for buying. He also directed me to Matt Smith to arrange the shipping of my vehicle to Hawaii where I live. Another great experience. I planned and facilitated our move to Hawaii, I know what it takes with the sail scheduling, etc.. I would highly recommend them for your next BMW purchase. Aloha!

I had such a great experience with Andrew and the other supervisors that helped me get exactly what I wanted!They even helped me get a lower pricing every month!

Great service. Kevin took care to get me new tires.

Service was great-had to wait very little time to select and close on a vehicle. I do not like waiting at the dealer for all the back & forth, so once I found a vehicle I liked, I left for a few hours while they drew up the paperwork and then came back, signed, and drove off. Very simple.

I was very satisfied at Honda Cars of Rock Hill. I did not have an appointment, but Connie Underwood, service manager, or someone else was nice enough squeezed me in for an oil change. My vehicle was a 2015 Honda Pilot. It is in very good shape. My oil light came on that morning, indicating service soon. I also had the transmission and brake oil flush and replaced with new oil. I was well pleased. If I have any problem, I always ask for Connie Underwood because she has been there a while, while others seem to come and go. She knows her job and does it well. Matt was my service person who wrote up the service agreement. Because of good service, I do buy Hondas. This was my third Honda purchased. Service after the sale is very important.

Jordan in service did a great job taking care of me and went above and beyond to get my extended warranty to cover some service on my CRV!

Hey Everyone!!!!!I am inviting you to go toRick Hendrick ToyotaIn Fayetteville NC.....Check them out...You will be satisfied...Ask for the best Sales Rep Elyse S.Oh and ask for Christian A. To seal the deal...These two Great Experienced Women were truly a blessing and an example of Great Customer Service Reps!!!!!!Thank you for taking care of me...❤️

Awesome service. Our sales person (Ro I believe was her name) was amazing. We went with the thought of test driving to determine what we wanted in the near future however we ended up driving a vehicle off the lot. Everyone was friendly and knowledgeable. We would highly recommend. KUDOS TO THE TEAM AT HENDRICK KIA CONCORD.

Best car buying event ever.... salesman was excellent ... this is my 2nd Honda Pilot That I have purchased from this dealership I just cannot say enough about Kenneth Valdez.. service is also very good at this dealership

The service (20.000 miles maintenance) has taken a little longer than expected, but I had a nice surprise: the vehicle qualified for a VIP upgrade free service. Excellent service by the technicians.

Quick, friendly service while I waited.Thanks to Tsee for his excellent and comprehensive help.

Maria, my Service Rep was great! Also impressed that I got a commentated video of the service inspection and status of my vehicle from the Service Technician. Please send my wishes to Jeanette (my normal Service rep) for a quick recovery from her health issues. Love you guys...!

Helping my grandmother buy her new BMW X4 at Hendrick BMW of Northlake was an extremely pleasant experience. Justin Mitlehner was able to help me track down the perfect car through email and was friendly throughout the entire experience. When it comes time to buy a new vehicle it will be from Justin!

I got my 2020 Jetta serviced here for its 20k mileage, & wow! Not only was the service fast & efficient, the staff has impeccable customer service!!! I literally got a free breakfast sandwich(it was good timing but still extremely kind, i was starving) & Olga was so kind to me. As somebody without an appointment she made me feel very comfortable & welcome there. 5 stars all the way