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EchoPark Automotive Charlotte
3648 E Independence Blvd, Charlotte, NC 28205, United States
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EchoPark Automotive Charlotte

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Ja
Review β„–1

Kim El Cora took great care of us! She was so helpful & broke everything down so we knew exactly what was happening and how it would happen. We drove to Charlotte, North Carolina from West Virginia (7/17/2021) and she helped us above & beyond. Nothing but good things to say about EchoPark. Everything about our vehicle was transparent. No one chased us down the parking lot trying to get us into something we didn’t want like you would experience anywhere else. All of the hard stuff was done before we got there. We basically checked the car out, signed & was out the door! An hour tops! She is the best & gave great advice! Thank you so much, Kim! We love this Escape! πŸ˜„

Me
Review β„–2

Steve Forbes was exceptional. The process was easy to navigate. The website is informative and matched the actual experience. Steve guided me step by step and the entire trade/purchase was the quickest I’ve ever experienced. Highly recommend Steve and EchoPark. Would buy from EchoPark again in the future.

Da
Review β„–3

Just purchased my first vehicle from Echo Park, very pleased. All the cars are clean and new, the process was extremely simple, very unlike what I expected based on previous experience at other dealers. Would definitely buy from them again. Kim, the finance manager is great.

Ca
Review β„–4

This was my first time buying a car on my own and Victoria made the process easy and fast! I initially came to Echo Park to look at another car, but after explaining to Victoria what I wanted -- she found the perfect car for me! She is very knowledgeable and good at what she does! Thank you so much Victoria, I love my new car!

be
Review β„–5

I purchased a vehicle from them earlier this month. That experience went great. The issue at hand is I am an out of state buyer and I am trying to get everything situated with my tags and I need some information sent from them to the state that I live in. I don’t know why they have a number listed on their site because they NEVER answer the phone. I’ve literally been trying to reach them for two days now. Great customer service shouldn’t stop once a car leaves the lot.

Ju
Review β„–6

Words can’t describe how AMAZING Lou and Kim in the Charlotte NC office are. What a great team they are. Not only did they find me the perfect car, the process was easier than cooking dinner! They are so kind and professional! Run don’t walk to ECHOPARK if your looking for a new ride!

Ke
Review β„–7

This was my first time buying a new car, I was beyond impressed with how easy and smooth the whole process was. Kim, was a friendly face and warm greeting as soon as we walked in. She made the whole process seemingly effortless. She was extremely helpful! I will 10/10 recommend anyone looking for a new car to come to Echo Park! Thanks again, Kim!

Mi
Review β„–8

Danny and Ashley really took good care of us. Completing most of the paperwork before we got to the dealership was a huge timesaver. The prices are awesome! I highly recommend them.

Tr
Review β„–9

This was the easiest car buying experience I’ve ever had! Their cars are new, their process is streamlined and I would highly recommend Kim. She was personal, experienced, and super friendly. She definitely knew what she was doing and she made the process seamless.

gl
Review β„–10

Kim El Cora was my sales representative. She was fast and efficient. She gave me all the details and I felt I got the best deal ever. I give her 5 stars for excellence.

Go
Review β„–11

Had the most easy and enjoyable experience purchasing a car! From the moment I stepped into the building, I knew this place was not the typical dealership. From the friendly greeting to the modern decor, I knew things would be different here. I wasn’t disappointed. Our salesman Tim was friendly, straightforward, knowledgeable, and fun! No pressure! No runaround! Definitely a five-star transaction from start to finish!

Da
Review β„–12

We purchased a car at EchoPark Charlotte for our daughter. When we first went on the lot a male employee was told to come help us. We told him what we were there to look at. He was absolutely horrible just stood at the back of the car a never gave us any info on the car or how things worked there. We wanted to leave and not come back but we really wanted the car. So we ended up getting another salesperson, Kim El Cora to work with us a few days later. Let me just say she turned a horrible experience into the best car shopping experience we have ever had. She was quick, thorough, helpful, informative, and very friendly. All the things our previous salesperson was not. If it had not been for her we probably would of left the perfect car for our daughter sitting on the lot, but once she started working with us we no longer had to. She made a bad experience at EchoPark turn into a great one leading me to leave a 5 star review. If your ever in the market for a newer car near Charlotte please see Kim El Cora before purchasing anything!!! She is awesome and will get the job done right!!

Ci
Review β„–13

Patrick Murphy was a wonderful and personable salesman. I recommend you to request him if you are looking to purchase a vehicle. He is very patient and is not pushy. He told us his goal was for everyone to leave happy! And that’s exactly how we left! Thank you so much for everything! It was greatly appreciated!

Ja
Review β„–14

I came to echo automotive with my daughter for her to buy her first car purchase from a dealership. Ernest was absolutely amazing. he listened to us and our comments, questions and concerns. He took what we said and worked really hard in my daughters favor to help her in every way he could. We had some good laughs along the way too. Car buying is always a long process but Ernest made it a positive and happy long process and experience. I definitely will recommend echo automotive and Ernest to anyone. Thank you so much for the great customer service and all of your help.My daughter is one happy new car owner which makes for a happy mama.

Li
Review β„–15

Patrick Murphy met us and immediately made us feel more relaxed as he walked us through the EchoPark experience. He was just what this nervous buyer needed! Patrick was not too pushy but a wealth of insights and ideas on how to approach our purchase β€”even in light of our post wreck insurance process. I highly recommend EchoPark and urge everyone to ask for Patrick!

Mo
Review β„–16

I bought a 2018 Jeep Compass in July with my husband. This car has had to be serviced TWICE. The battery was dead and had to be replaced in august it was also missing some sort of cap. Now my suspension and the automatic transmission turn off thing isn’t working. We did a FULL inspection of the car before purchasing and everything was good. Also I got the platinum coverage because it sounded good and NONE of that is covered. If you are looking to get the package don’t. The exclusion list is pretty much everything that you need coverage for. They have good deals here but I would NEVER purchase a vehicle from them again. It has been hell dealing with this Jeep it’s literally falling apart and it’s a 2018 car. It’s ridiculous. GO SOMEWHERE ELSE that actually maintains there cars and makes sure the car is 100%. Before letting it be driven off the lot. And I only use my car to go to school and work. All these problems shouldn’t be happening after 2 months. Everyone that works there don’t even look like they know anything about cars. If you do get a car here please ask about every detail and let them show you that they are functioning properly. Also the warranty coverage is not worth the 3,000-4,000 dollars πŸ€·β€β™€οΈ

Er
Review β„–17

Purchased a car here. The process was quick and easy. Kim made the process pain free. I would definitely recommend looking here for your next car.

he
Review β„–18

This was one of the easiest car buying process Ive ever experienced. Patrick was very professional with explaining everything and was hassel free... I recommend everyone to purchase a vehicle from EchoPark Automotive.

Hu
Review β„–19

ExcellentΒ customer service.Cullen foster was very friendly, patient and helpful in helping us find what we were looking for. Thank you!

Me
Review β„–20

Great experience here! Kim El Cora was very helpful, accommodating, and understanding. Kim walked us through the whole thing and she kept things rolling to get the car even while having 2 other customers she had to work with. Thanks, Kim! Echo Park offers great cars with low mileage and better prices than you’d get for a car with way more mileage!

Br
Review β„–21

EchoPark made the car buying process super easy. Great detail into the vehicles on the site, chat support was helpful in getting me some basic questions answered and after I quick phone call I was able to place a deposit to hold the car I wanted while it was transferred to my local pickup location. I shared some details via text with the agent that was helping me out and completed 90% of the paperwork the morning of my scheduled pickup from home, which made the process to complete the purchase super quick.Great price (compared to other locations in my area) for the car I was looking for, really good service and communication, and a simple buying process. Would definitely use them again.

Je
Review β„–22

Mike Chapman was amazing! He made what would be a stressful process super easy and stress free! I highly recommend buying your next car at EchoPark and working with Mike!

Ke
Review β„–23

Dan helped my husband and I with our car purchase and we had such a great experience. This was not your typical car dealership experience. Quick in and out and exceptional service.

Co
Review β„–24

George Harris was extremely helpful today with my car search. He reached out this morning and kept in contact with me all day up until I arrived. Made me feel comfortable buying from here and was very informative. Excellent service!!!

Br
Review β„–25

I purchased a car today from Lauren at Echo Park Automotive. It was a wonderful experience from the very beginning. I did most of the shopping online, but I was greeted with warm friendly smiles & non pushy sales people once I entered the building. The whole process was as easy as its could be!! I would highly recommend shopping with them!

Ca
Review β„–26

George Harris was amazing to work with!He helped me get into my perfect dream car and was ready for any questions and concerns I had along the way. I honestly was so nervous but he made sure to explain everything and break it down so I never once had to worry. 10/10 would recommend to anyone when getting your car.

Cl
Review β„–27

Patrick Murphy was a wonderful and personable salesman. I recommend you to request him if you are looking to purchase a vehicle. He is very patient and is not pushy. He told us his goal was for everyone to leave happy! And that’s exactly how we left! We will shop at Echo Charlotte again!!!!

Je
Review β„–28

Not very helpful was looking for a car that I seen on line no one could tell me anything about the car or where I could find it πŸ€” no one even ask can they help me after walking their entire lot .I had to stop 2 people that worked their and then went inside to ask more questions about the car that I was looking for. I thought this would be a great place to buy a car after all the commercial I have seen

Am
Review β„–29

We came by EchoPark on a whim and we are so glad we did. We found the perfect car for our family. Lauren was so kind and knowledgeable. She explained everything to us and was such a pleasure.

Dy
Review β„–30

Had a great time here. Mo helped us out, and he made the whole experience comfortable, humorous, and overall enjoyable. At no point did it seem like he had any other motive than to get me in a car I enjoy. Prices were great, people were energetic, and I would highly recommend this place to anyone trying to but a used car in this crazy market.

Bl
Review β„–31

I enjoyed the buying experience with EchoPark. I would give them another star if they would learn how to answer the phone. Fortunately, they are close by and I can just drive there. My salesperson, Daniel Johnson was very personable and friendly. He is a good salesperson in that he knows how to ask for the sale without being pushy. I recommend him highly. Best car buying experience ever (so far)!

D
Review β„–32

Had an awesome experience here at EchoPark. Kim was very helpful . We weren’t sure what we wanted exactly, she showed us around and suggested cars for us to explore and decide on . We had so much questions and concerns and she answered them all. She was very patience with our hesitation on which car was best for our family. Excellent service!

Ca
Review β„–33

Kim was absolutely amazing! It was my first time buying a vehicle and she walked me through every step of the way and worked incredibly hard to get me the best rate and financing possible. She was so friendly and made me feel so comfortable. I couldn’t have gotten through this process without her help!

Em
Review β„–34

Moe was amazing! Painless experience and great customer service. Definitely recommend

Ch
Review β„–35

Went with my mom to buy her a car and it was a very smooth process. Victoria was a great associate to work with.

Ja
Review β„–36

This entire process was so much easier than expected. Tim made us feel comfortable and was sure to answer our myriad of questions. There was no pressure, no haggling, and no back-room trips. They offer great deals on cars with upfront pricing on everything you pay. It was almost relaxing. I would highly recommend EchoPark and would absolutely shop here again for another car.

Qm
Review β„–37

Victoria was ABSOLUTELY OUTSTANDING. No pressure to buy but we did buy a beautiful vehicle. She kept us informed during the process. Very personable. It made the process that much better.

za
Review β„–38

I had a great experience at EchoPark earlier today. I arrived to test drive the Jeep I wanted at 2pm and was promptly taken to the car by Tristan. He was great in answering all questions I had and explaining all of the documentation. I highly recommending shopping for your next car here and work with Tristan!

Ma
Review β„–39

Danny was super helpful with the car buying experience from EchoPark. His willingness to take time to show me different options and help me test drive several cars was definitely appreciated.

Ar
Review β„–40

What a great experience with lovely Kim we had!!! Kim was beyond amazing and super helpful, she had truly a lot of patience answering all of our questions and explaining everything to us. We highly recommend her to anyone that is looking a great professional and willing to help you with a phenomenal smile!!!!

ma
Review β„–41

I had the BEST experience here!! Mike was our sales guy and he was great and made the process so smooth! I would recommend this place to anyone! They also have a great selection of vehicles.

Jo
Review β„–42

This was one of the best, easiest, and simplest car buying experiences I’ve ever had. I worked with Ernest, super cool guy, who explained everything in the simplest terms. Really made me feel confident in the choice I was making. I highly recommend working with him when you come down

Am
Review β„–43

Great place to buy a car! No pressure / no haggling sales experience. Our salesman, Danny, was up front and helpful. Quickest and easiest way to buy a car.

Ni
Review β„–44

I worked with Tony who made the process so easy and simple. The entire thing took less than an hour. I will never buy a car from anywhere else. Thank you for a great experience!

Ra
Review β„–45

We had a peerless experience at Echopark. Kim was excellent, patient and kind. She took time to explain the whole process, and fees and explained all the protections. The first time i buy a car at no pressure and have fun during the process. Ask for KIM

ra
Review β„–46

I needed a new car since I just started college a friend of mine recommended Kim and gave me the number to contact her. Super nice and very helpful. Thanks so much

Ri
Review β„–47

We picked out a couple cars we wanted to look at and stopped into EchoPark as our first stop of the day.EchoPark likes to work with appointments but Kim got us into the car we wanted to look at right away.The prices are set, they offer some take it or leave it warranties, but it was a very straight forward process.Kim El Cora took great care of us and we’re happy with the purchase

Na
Review β„–48

Danny was great to work with. My apt was at 1. I picked a car, test drove which was the easy part. The paper work is what took quite a bit of time. I was at echo for over 4 hours. Overall, good process - be prepared to wait.

R.
Review β„–49

Although I made my final purchase elsewhere, I would like to thank the salesperson (Kim Elcora) who was very kind and considerate during my stay there. She was very informative and a true pleasure to be around.Cars dont last forever and you can bet Ill be looking for her to help me with my next one.

Um
Review β„–50

High level performance from such a wonderful employee. Kim showed me such care and devoted all her attention to satisfying my needs. Well recommended to having her take care of you. Thank you so much Kim very greatful for your service.

An
Review β„–51

I want to say that I have had a great opportunity to work with Kim El Cora. She has been very supportive of me and the purchase of my New Automobile Ford F150 .It has been a very long time since I have been looking for a Pickup truck and I wasnt disappointed! I am so glad we were able to make the decision πŸ™Œand not feel remorse. Echopark should be proud to have the opportunity to work with People who have your best interest in your business decision πŸ‘ŒπŸ’―Thanks!

Ma
Review β„–52

George Harris was amazing! He was with me for over an hour just deciding what car I liked more and helped me find the perfect one. The process was the fastest one Ive ever had purchasing a car. I definitely recommend this place.

Am
Review β„–53

Kim treated me with much respect. Best employee in the company hands down. Ask for her the second u walk through the door, trust me you won’t miss her!!

To
Review β„–54

Ernst done a fantastic job being transparent and honest. This was my first car purchase and he walked me through everything step by step. He got me the most money out for my trade in and no one tried to pressure me into purchasing. This was a great and comfortable experience. I highly recommend Echo Park and Ernest!

An
Review β„–55

The Experience with Kim was great at Echo. Kim was very much involved on what my wife wanted and needed. Kim explained in detail about everything the quality of the car and the history. I am very much pleased and happy with our purchase.

po
Review β„–56

Really cool experience. Dan was great, attentive but not overbearing---precisely why i came to Echopark in the first place.

Ca
Review β„–57

Danny helped my fiancΓ© and I trade in a vehicle and purchase a new vehicle here. Customer service was excellent. Truly did not feel like any sales pitch. Very happy with him and our experience here.

Br
Review β„–58

EchoPark does not care about their customers. I purchased a vehicle in May and here it is August and already I need to put break pads, break fluid and oil in it....a BMW, which is not cheap. I know, I should have bought my vehicle from a dealership where they provide good service and know how to treat people. Lesson learned...The business model is such that they purchase vehicles and apparently dont run it through any maintenance checks and make repairs before they turn around and sell them off! I tried contacting them to see if they would foot the bill but got transferred to some other department where it just rang and rang. I called back in hopes of getting assistance and this time there was no answer and instead I got voicemail. Apparently, these folks are too busy selling faulty vehicles to pick up the phone. With all of that, I have 2 nice things to say about the Charlotte location. 1. The sales guy, George, was nice.However, as a car salesman, thats his job...to be nice and sale used cars. 2. They purchased my car for more than any other lot was willing to pay for it. Other than that, I will never purchase another vehicle from EchoPark. I purchased a premium service plan from them that of course doesnt cover the work that Im coming out of pocket for.I may just trade the car in that I bought before it has any major issues that arent covered.Dont buy from EchoPark. Youll be disappointed 😞.

Cc
Review β„–59

Victoria was amazing to work with. Victoria was incredibly patient and kind and took the time to accommodate every test drive and every question! Highly recommend seeking out Victoria when you need a new ride!

Al
Review β„–60

Kim El Cora was AMAZING from start to finish with the purchase of our new car. Not only did she make contact immediately, but she went above and beyond for us during the purchasing process. She helped us with any and all questions we had, and helped get us where we needed to be, in a truck we LOVE. The process of buying a new car can be stressful and sometimes pushy, but everyone here was so helpful and friendly. Thanks again for our new Jeep!

Fi
Review β„–61

Great experience. I spent some time studying websites searching for the best deal on a Highlander. Id purchased a car in the past from EchoPark and again found that they had the best. As before, the process was painless and quick. I was in and out in about 2 hours. The vehicle looks like new and I expect many years of driving it. Steve was professional and personable. I am now a repeat buyer and will return the next time I need a vehicle.

Tr
Review β„–62

Really great customer service. My Agent Kim really helped me find the best deal and I got everything I was looking for. I highly recommend you come get a car from here and ask for Kim shes the best

Je
Review β„–63

I had a great experience purchasing my 2018 Subaru Forester. I came in late and worked with Tony Ramirez. I was in and out of there within 2-3 hours. Quick and friendly service I’ll recommend it to all my friends and family

Ja
Review β„–64

Kim was great very nice and patience and I appreciate everything she has done for me

Ge
Review β„–65

Kim was amazing she made sure my friend walk away with a car. She was very energetics we love her!!!!!!

Ma
Review β„–66

Great customer service!!Ask for Kim El Cora, shes great.She listens to every detail and she helps you find the perfect car for you, at the best price, at the lowest interest rate!!Love this place!!

Mi
Review β„–67

Tony Ramirez was extremely helpful and made sure we got the best approval possible!!

Sa
Review β„–68

Super friendly and not pushy car salesmen like at all! Best price I could find for my 2018 Subaru Forester! Will definitely be recommending to all my friends and family

Ni
Review β„–69

My wife was looking for a Lexus NX300 and we were able to find exactly what we wanted. George Harris showed a lot of professionalism, was extremely helpful, very polite and very easy going. We were able to get the car she wanted fast and easy. Will definitely buy from here again in the future.

Ce
Review β„–70

Mr. Tony Ramirez was an amazing and very professional salesman! He listened to the vehicle’s I liked and showed me multiple cars I liked! He was a breath of fresh air. Very awesome experience! I definitely will send friends and family to see Tony!Thank you!Cursillia Fenwick

Ro
Review β„–71

This has has been a wonderful experience for me and my husband. From the start when I began my search and Tiffany Peterson at the call center to discuss what I was looking for on Tuesday from today when I purchased my Lincoln MKX with Kim El Cora. I will truly recommend my friends and family to Echo Park Charlotte.

Kr
Review β„–72

Everyone here was fantastic! Great communication! I live 4 hours away and David and Kim stayed in contact with me until I could make arrangements to get there. Kim was awesome! The paperwork was ready. Smooth and quick sale once I physically laid eyes on the car and test drove it. If you need a car, ask for Kim! Love my Lexus IS 300 F Sport!

Br
Review β„–73

We started out with a sales person that was not very helpful so we left. We really wanted the car so we went back and Kim helped us. She was fantastic and very helpful. She corrected all the errors from the first salesman and got the deal done for us even though by the time we was done it was after closing. Kim is great.

C
Review β„–74

My wife and I bought a Chevrolet Traverse from EchoPark. Our Sales associate that helped us was Kim. She was knowledgeable of everything and answered all of our questions. She also worked diligently to get us the best deal possible. If you go there ask for Kim. She made the process easy for us.

Jo
Review β„–75

Vanessa is an absolute joy. Friendly, knowledgeable what an amazing experience

Ca
Review β„–76

Tony at Echo Park was great! I had an amazing and easy experience at Echo Park!

ki
Review β„–77

Definitely read the reviews before you come to this place bc all of the one stars are true! I came and was greeted by Kim El Cora which at first she was more than willing to help until u didnt want to give more money now she needs to remove this and that... Finally we get to an agreement tells me to come down and she does the wrong car!!! The car that was decided was the one SHE picked out had better features with the SAME PRICE now that she has to run everything again NOW I have to pay more!! HOW when its the same exact price of not cheaper bc its a year older. As I leave she comes outside offering to take off more but thats not we agreed on she started to over talk me and raise hey voice bc I decided to change my mind. When it came to pick up she didn’t even call me she called my co signer saying she didn’t have my number LIES I have our text message threads which I will be forwarding to BBB. The worse customer service ever and I been in customer service for over 15 yrs so you know thats crucial to me. Do not recommend I shouldve just went to CarMax they dont try to hide cost from you!

Em
Review β„–78

Best car buying experience!! George Harris was quick and knowledgeable. Thank you so much for making my experience so great!

Qu
Review β„–79

Hey my first time here I will return the customer service is great patrick murphy was awesome the hole time I was there outstanding team THE EASY BOTTON FOR CAR BUYING 1 TEAM OF CHARLOTTE ECHOPARK

Ka
Review β„–80

I was really impressed with the entire experience buying a car from here! The entire staff was kind, helpful, and made the process stress free. From being able to make an appointment over the phone to test drive the car I wanted, the salesman being completely understanding and allowing me some time to think about the purchase before I bought it, and the car being clean with a full tank of gas driving it off the lot, I couldnt recommend this place any more!

Ap
Review β„–81

I had a great experience here. I drove an hour and a half from Columbia for a specific car I saw online the day before, but it sold that night (they sell fast, now I see why lol). Kim El Cora found something similar and even better for me, and it was a great deal! I will definitely recommend them to anyone I know looking for another car. She got me a great deal on my trade in too.

La
Review β„–82

My sales person Ernest did a great job! Very professional, was super helpful, and didnt rush me when I wanted to look at more then one car. Made my buying experience very easy. Unfortunately the rest of the team was not very responsive when it came to the service my car needed after I had left. I was passed around and left on hold for five days for a simple tire changing. Sales team great, repairs and reception need to work on their communication a bit.

Da
Review β„–83

Tim Merck is the BEST! He knows his stuff about cars, he is super friendly, and he gives you ZERO b.s.! Hes got a great energy and has been fun to work with, and he makes buying a car EASY!

Pa
Review β„–84

Jamaur was great! Gave me good background on Echo and how things work, gave good suggestions throughout the whole process and made the whole thing really easy. From start to finish it could not have been easier.

Cr
Review β„–85

My experience was very positive at Echopark. My family and I were greeted immediately, and the wait was not long at all to meet with a salesperson on a Saturday. My sales rep, Patrick, was very knowledgeable, and informative, and upfront with the sales process and made it very easy. I do feel that Patrick and the team really help my family and I to get approved and the best deal with the bank. I will definitely return in the future.

Ta
Review β„–86

I have bought my 2019 Honda Pilot from EchoPark by trading in my old car. The representative Mr. Daniel Johnson has been so nice and informative. Both of the trade in rate and new car price have been very competitive with respect to the market. I will definitely recommend EchoPark as well as Mr. Daniel Johnson as the sales agent for any customer who is looking for exploring best deal..

To
Review β„–87

George Harris was really nice and answered all of our questions.

Br
Review β„–88

Everyone we spoke to was great. Don helped us through the whole process and he was great! CANT BEAT THE PRICES!

As
Review β„–89

Kim was very insightful and helpful, helping me find the perfect fit for me as well as having patience throughout the whole experience! She wasn’t pushy but she walked me through the steps with kindness and the knowledge I needed to pick my car! Thank you Kim!

Al
Review β„–90

I had the best/seamless experience at EchoPark Automotive. I was extremely stressed from dealing with the insurance agency after my car was totaled. I walked in, was greeted by George, and his customer service skills, plus awesome personality, really eased my worries. He was so knowledgeable about all of the cars on the lot. He listened to what I was considering for cars, then found me the best cars to fit that need. He gave me all the ins and outs, pros and cons, of every car I looked at/test drove. He made the car buying process so stress-free for me. I would highly recommend EchoPark for their customer service and car selection. I recommend even more so, George Padin. He gets a 20/10 recommendation.

Mo
Review β„–91

Visiting echo park was the most unusual experience I’ve ever had at a car lot. It was so simple and amazing. Salmon β€œsal” was the rep who helped us and man he deserves a raise. I was in and out in a new car in two hours. Everything was straight to the point and it was nothing like other lots where u are just constantly talked up. I definitely recommend if you are looking for a nicer vehicle this is the place! So run don’t walk and go see sal!!!!

Li
Review β„–92

I have purchased two cars from Echopark. Always a pleasure to do business. The atmosphere is very friendly and professional. My sales person was Mo Moustafa. He is an excellent sales person. He really took the time to listen to what I wanted both times. When I arrived on both occasions my cars were ready. He made sure I was happy. I will highly recommend him to my family and friends.

Br
Review β„–93

This was the best car buying experience Ive ever had. Ashley was wonderful! The manager is so nice and the atmosphere is so relaxing. I will definitely be recommending any friends and family to come here to purchase their next vehicle. Love Echo Park!

ta
Review β„–94

I purchased a Acura tlx from this company August 23 and everything was great and I was very satisfied. I was so satisfied that my daughter purchased a car from the same company a week after my purchase off of my recommendation. A week after I purchased my vehicle they gave me a phone call and stated that they forgot to give us more paperwork to sign and that they would fed ex and that we return the paperwork. Please note that they never stated that the paperwork needed to be sent ASAP. So I just sent the paper back last week making all paperwork expired ( we never knew it was time limit) To make a long story short, When they received the paperwork they ran me an my husband CREDIT again without any consent. Our payments are now higher because our score was already low. They never gave us a 2nd option if we wanted to purchase with them the 2nd time around. They just ran our credit and gave us the option to keep the car with the higher payment or they can pick the car up. This was VERY UNPROFESSIONAL ON SO MANY LEVELS !!! I only gave 3 stars because at first everything was going well but I’m very disappointed

Al
Review β„–95

We had a great experience with Jamaur. He was enthusiastic when we arrived and was very efficient. We traded our car and bought a new one. The best car buying experience I have had so far.

Me
Review β„–96

The entire process was so smooth and easy! From the moment I found the car I was interested in online, to the moment I showed up in person, it was seamless! Steve was phenomenal and helped me every step of the way feel comfortable making the best purchase. I would highly recommend Echo Park to any future car buyers!

Pr
Review β„–97

I had a great experience working with George. I was able to get the exact car I was looking for, under market value. Echo-Park also worked with me on financing, which was such a huge relief. I look forward to purchases in the future from this same dealer. A+

Th
Review β„–98

My car purchase was easy and professional. Everyone was friendly and no pressure into anything which was great! Our salesman Jamar was very knowledgeable, helpful and patient. Very nice luxury vehicles on the lot at lower prices. Check them out first! Love my vehicle.

Ro
Review β„–99

Tony Ramirez was very nice. He was extremely patient and took his time to talk with me and show me several cars. I didn’t feel rushed or pushed by him. Overall a great experience 100% recomended

Sa
Review β„–100

We received excellent service and their business model was explained upon arrival. We have been very happy with our purchase. In and out in just over an hour.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3648 E Independence Blvd, Charlotte, NC 28205, United States
  • Site:https://echopark.com/locations/charlotte.htm?utm_source=google&utm_campaign=GoogleLocalListingCharlotte&utm_medium=organic
  • Phone:+1 704-774-4762
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:Closed
  • Saturday:9am–9pm
  • Sunday:9am–9pm
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