Traci Suggs is the best insurance rep I have ever come across. I am a young adult, so there is plenty of opportunity for me to miss important things I should know or look for when shopping for insurance. She helped me to get amazing coverages for my new home and car, at unbelievably reasonable premiums. She even helped me realize my existing auto policy did not include coverages that could cost me thousands of dollars should an accident occur, and recommended adding in a few things to protect me in the future. I am so thankful to her and will continue using her as a resource and referring her to my friends and family.Thank you Traci!

I reached out to get some insurance policies put in place that I needed to have done very quickly. Leann and John immediately responded to my request and gathered all the information they needed in a quick manner and had the policies to me the same day. Its nice to have someone I know I can call and actually speak to when I need and not have to go through 50 different automated phone prompts. Many, many thanks.

If you dont know Traci, you should! I was recommended to her from my realtor and I am so thankful he did. Traci was amazing from the start. As a first time home buyer, I was green on the ins and outs of the process. Traci not only found me the best possible rates but walked me through it and explained everything I needed. I never felt stupid for asking even the most trivial of questions. She is the perfect mix of professional and relatable, knowledgeable and kind, and is always available when I need her. Thank you Traci! Oh- and she is a dog lover too! :)

Just joined H.B. Cantrell & Co and I am very impressed so far. My agent Cami has been great -- she made the whole process easy and quick, and Im saving a good bit of money for more coverage than I had before (auto and renters). She has been very responsive and helpful in pointing out all the details of each policy. I think this company is the best option, at least for my situation.

Super Traci is by far the most amazing insurance agent we have worked with. In addition to finding us great home and auto rates, Traci was very helpful in providing coverage advice and made our transition from a large well known provider seamless. Tracis down to earth demeanor made the process very unintimidating and she went out of her way to explain all the nuances associated with our property coverage. I highly recommend Traci (and team) to anyone looking for both great rates and amazing customer service.

H B Cantrell & Co there Team is wonderful to work with. They are always so helpful providing information. Leann Abernathy is always quick to respond and gives us the best customer service a company could ask for. She is professional, personable and always willing to help facilitate getting us the best rates for our money. Great company to work with.

I dont know about the company as a whole, but what I can tell you is that you should definitely work with this company so you can work with Traci Suggs. She not only was extremely knowledgeable, resourceful, very responsive...but she knew this was my first home buying experience and she treated me as such. On multiple occasions she took time out of her day to pretty much hold my hand as she walked me through the process, different options, and detailed explanations of all aspects of the coverage. I will definitely be using Tracy for my insurance needs again.

I love Traci Suggs she has helped me so much over the years. She has found the best deals for me and I will never trust anyone else to help me with insurance weather it be homeowners insurance or car insurance. She is my insurance momma and by far the BEST one you could ever have. I would recommend her to anyone.

Cantrell has been our agent for a number of years now. They have an excellent staff who answers all of our questions within a short period of time. They give great advice even if their agency is not involved with the situation or claim. We appreciate all of their help with our business and personal insurance.

The support I receive from all the staff, especially Leann, is incredible. She answers all my questions in a timely manner and makes sure I have complete understanding. HB Cantrell staff looks for the best coverage and the best price for their clients and I am very thankful.

I have carried commercial insurance lines through HB Cantrell for several years and I absolutely love working with Leann Abernathy. She is super fast with submitting Certificates of Insurance to our vendors and this just simply makes life easy! Thank you Leann for all your hard work! Regina

Amber did a great job! I initially called to get a quote for my house, but she was able to bundle my motorcycle coverage in as well! She saved me a fortune on the motorcycle coverage alone, so I highly recommend reaching out!

I was recommended to Traci by my lender when purchasing my first home and I dont think I will ever talk to anyone else about insurance again! Traci was AMAZING and so helpful as a first time homebuyer. She was able to offer me home and auto insurance that gave me more protection and cost less than what I was currently paying. She was very transparent, thorough, and made sure I understood everything along the way. She really went above and beyond. If you want someone whos looking out for you give HB Cantrell a call and ask for Traci!

Ive only experienced such stellar customer service a few times in my life. Traci was simply amazing! She walked me through the whole process, explained everything in detail, very repsonive and was able to answer all my questions. Hands down the best agent! Thank you Traci!

Traci Suggs at HB Cantrell is amazing. She responded very quickly, knew all the right questions to ask about our insurance needs, and was open and honest about all our options. We saved so much money, with much better coverage, based on Tracis recommendations. We couldnt be happier with her service and results. We highly recommend her!

I have been with HB Cantrell & Co. many years. They have provided me with excellent service, always looking out for my best interest and the best pricing. They are like family to me, really good people. I would highly recommend them to anyone wanting a good honest company to provide their insurance!!

I have not had an insurance agency give me the quality care and service as I receive here. I highly recommend the team for business and personal care. LeAnn is the best ever !

The absolute best insurance company you could ask for. Responsive, helpful, and truly looking out for your best interests. Dont go with the big companies where you just get a call center. Go with HB Cantrell and insure with a true partner. In particular, Traci Suggs is amazing!

A great, friendly, responsive and knowledgeable team of people at H B Cantrell & Co. John and Cami were instrumental in saving me money on my home/auto insurance while in some cases obtaining higher coverage. Better coverage at a lower rate, so I highly recommend them.

I worked with Traci Suggs for my home, auto and umbrella insurance, on a recommendation from my daughter who had just purchased her first home. Traci is extremely knowledgeable, responsive, and the only person I know who can make insurance fun! I highly recommend her!

Traci continues to be fantastic to work with both on investment property as well as personal insurance. I have appreciated her thoughtfulness as well as the follow up for additional information needed to get the best value.

Gabby provided us with all of the detailed information we required for the set up of our policy. She was extremely responsive and very helpful. A+

We have been very pleased with the service we have received at H B Cantrell. Leanne Abernathy always goes above and beyond to make sure that we have all of our questions answered and all of our needs met.

I had the pleasure of working with Traci Suggs, who is a phenomenal business partner. She responds swiftly, helps me stay organized with documents, and is extremely personable. H B Cantrell is a great agency that made optimizing insurance policies a painless experience.

I recently switched over to HB Cantrell and couldnt be happier. Cami made the transition seamless and she is great to work with. Definitely glad I made the switch.

Whenever I have requested information, policy changes certificates of insurance Leanns and the entire staffs response has been excellent. I have dealt with HB Cantrell & Co for over ten years and they have always been extremely dependable.

Working with Traci Suggs at HB Cantrell really made the processof switching insurance providers, while adding new coverage, easy for a first time homeowner. Traci was super quick to respond, even calling me to talk over the phone to make sure we were both on the same page. Traci was very helpful, personable, and honest when discussing my needs in selecting the right insurance plan for me and my family.

Ive known Traci for 30 years and she is the consummate professional.I am retired, but I had the pleasure of working closely with Traci as her Kemper Personal Lines underwriter for many years. My experience & relationship with her, was and has continued to be outstanding. She is a phenomenal insurance agent with a pleasant personality & strong work ethic, as well as very positive, knowledgable, authentic, efficient, responsive, punctual, reliable, and rational. Based on my working relationship with Traci, I am certain she is just as special to her customers as she was to me as her underwriter.

John Cantrell and his team (especially Leann) have done an excellent job with all of my personal and corporate insurance needs. Strongly recommend!

Since moving to Charlotte in 2007, I think Ive moved no less than every two years. Ive been through a million changes, but one thing that has remained constant is my relationship with Traci Suggs at HB Cantrell! Traci is amazing and she has been with me through all the changes. She is prompt to reply to my questions, and she always finds the right solution for me and my family! On top of that, she is a JOY to work with! I couldnt be happier to know Traci! MANY THANKS!

LEANN ABERNATHY was very knowledgeable with all my questions. I highly recommend her and this company for your insurance needs...

John Cantrell and Leann Abernathy have provided excellent service for my home and business for many years. I highly recommend H.B. Cantrell Insurance and their staff.

Leann Abernathy provided a detailed analysis of the services I needed in terms that were easy to understand. It has been many years since I spoke with an insurance person who could break it down in terms that the common man could relate to. A+++++++++++++++++++++

Our Company Karsey Glass utilizes H.B. Cantrell for all our Company insurance needs. We are very happy with their excellent customer service and recommend them to any business for their insurance needs. We appreciate all that John, Leann and Gabby do to help our Company.

OrthoCarolina Research Institute has worked with HB Cantrell for years. Their customer service and support is exceptional. They have a great team who are always willing to answer questions, explore new policies or help in any way. Ask for Leann Abernathy!

We reached out to many different companies and HB Cantrell was by far the best! They quoted us and then once we decided to go with them they helped us set up our original account. Leann even helped us this past time fix a few things we messed up on (that couldve been very costly if left alone). I cant think of another time someone has been as willing to help our company as much as she has! We have no regrets with choosing HB Cantrell and Leann Abernathy has been phenomenal to work with. Thank you!

Traci Suggs is an incredible agent. She is so knowledgeable and has such a grace about her. She is always in a good mood and offers clear and concise help whenever I call on her. She finds time in her busy schedule to answer questions promptly and simplifies the paperwork process. I highly recommend that you work with Traci Suggs at HB Cantrell. She does her job so well it gives me a calm assurance that my family and I are well cared for.

AMBER has been phenomenal to work with!!! She makes sure that she has the customers best interest at heart at all times. She is thorough in the quality of service that she provides and has always followed up to make sure that I am satisfied with her service. Their are not to many people out there who want to make sure that the customer is always satisfied at the end of the day, Amber goes above and beyond for her customers and I really appreciate that. I have recommended many of my friends to her, who also feel the same exact way as I do with her quality of work. I would definitely recommend her to anyone. She is very knowledgeable in what she does and you can always count that she will not steer you wrong. Thank you Amber for helping me and many of my friends out!!.

Leann Abernathy is very professional and knowledgeable. H.b. Cantrell & Co is lucky to have her as a team member

Traci was very helpful in getting our first home insurance policy and made the process incredibly easy!

I have been working with Traci Suggs at H.B. Cantrell for many years. I feel like Traci is always available and very attune to my changing needs. I trust Traci to give me the best advice and best product for my needs. In fact, I trust Traci and H. B. Cantrell so much that I have referred my son to Traci and he is now one of her clients. I would recommend Traci and H.B. Cantrell to anyone!!!

I have always received excellent service from LeAnn on my business insurance policies.

They are always a pleasure to work with and shop around for the best policies available.

Amber was phenomenal! She was very knowledgeable and made the process super easy. It’s always a good feeling knowing that my thoughts and concerns are taking into consideration! I would definitely recommend my friends and family to seek Rental insurance for their home through her!

Leann is a great person to work with. She is very responsive to all of our needs.

Traci was and is a pleasure to work with! She was very helpful and informative on my options for my insurance!

I have had the pleasure of working with Traci Suggs for several years as my own insurance guru! She is patient, thorough, communicative and she really cares deeply about her clients. I use her for my personal home and car insurance and I also refer her to every single one of my real estate clients as well. It is such a value add and customer service element for my business to be able to suggest a simple phone call that can save my clients money on their insurance costs. Highly, highly recommend Traci!!!!

Traci Suggs takes very good care of her customers! When I have questions, she almost always knows the answers, and if she doesnt know off the top of her head, she gets the answer quickly. Weve made several policy changes over the years as our needs have changed, and shes made it simple and easy to do.

Traci was incredibly helpful in helping me figure out what plan was best for me and teaching me about how it all worked as we went along. She got me a really great deal on my car and house insurance as well as being very friendly and fun to talk too. I would highly recommend working with her to anyone I know and it was a truly pleasurable experience!

Traci Suggs is beyond amazing! We have been with her for years and would recommend her to anyone. She is very knowledgeable and gets to know you personally. You cant help but feel like she is going to take care of you and provide you the absolute best service. Highly recommend!!

Traci Suggs has gone above and beyond to provide the best information and service for me the past 5+ years. I can always count on her to respond quickly and efficiently to my questions while still providing detailed and accurate results. She makes the insurance process easy and seamless! Thank you, Traci!

This company cannot be rated highly enough, and specifically Traci Suggs. She has been in the business for 30 years and treats her clients like family. Completely knowledgeable in all aspects of insurance, totally committed to giving her clients the most personable and detailed care, you would be doing yourself a favor to call her and let her handle your insurance needs. You will not be disappointed!

Traci Suggs provides top notch customer service. She not only provides quotes, she educates every single person she comes in contact with. I really appreciate Traci taking the time to educate my parents on their plan and make them aware of what they were actually paying for and to ensure the coverage they elected gave them the peace of mind you should have. Thank you, Traci!

Excellent customer service! Amber did an amazing job helping me with all my insurance needs. She was able to answer all my questions and did a top notch job. It’s nice to see customer service is still alive!

Patty McCarthy always gives me excellent advice when it comes to my insurance questions and concerns. She is knowledgeable and provides great suggestions when dealing with insurance issues. So much so, that I decided to transfer all of my insurance policies over to HB Cantrell a few years ago. I have been extremely happy with the switch I made!

Traci is awesome! She has been working with my family for as long as I can remember, and has helped me transition from insuring my first car, though buying my first house. Very pleased and would recommend!

We love Traci at HB Cantrell!!! She was recommended to us a few years ago and has always kept an eye on us. Even when we want to pay less, she always reviews our policies for any savings. She also advises us when we get crazy ideas and need a level head to guide us back in line. I feel assured having her on our side. Thank you for all that you do!

I don’t usually write reviews but holy cow their staff was so nice I just had to share! Gabby and Leann helped me with my business insurance and answered every question I had! I can’t recommend H.B. Cantrell enough! Awesome business and awesome staff!

I have dealt with several insurance companies and this one is the best ever. I can always depend on Patty when I call with questions and she is prompt with returning calls. Always made to feel important no matter what I contact her for. Thank you hb Cantrell and thank you Patty youre the best.

I have been working with Henry, John and Leann for many years. They are all extremely helpful and very knowledgeable. I can email or call and they are always right there with answers. Leann has helped me so much over the past few years to make sure everything needed for the business was correct and to make sure our G.C.s were kept happy with the info they needed. John comes out and visits a couple times a year and if it wasnt for him I would go crazy come audit time. I can not thank them both enough for the services they have provided our company and the peace of mind they have given me. It has truly been a pleasure to work with them and all of the staff at H B Cantrell and I would recommend them to anyone!

HB Cantrell & Co have provided great service too our company for over 25 years. Lean Abernathy commercial lines manager goes above and beyond too provide great customer service. We highly recommend using all there services.

Traci Suggs has been my insurance rep for over 3 years now. She is always extremely helpful in explaining my coverage every time I have a question. She is wonderful to work with and I couldnt be happier!

Been with them 5 years+ and I always get all my questions answered. Very satisfied. Patty has been very helpful.

Traci Suggs not only has provided excellent service for my personal insurance needs but also takes care of my real estate clients. She is super knowledgeable about her products and will is always willing to answer questions in a timely matter!

I’ve been working with and referring clients to Traci Suggs for years. She is a true professional and takes amazing care of her customers. She is honest and kind and truly makes her customers feel like family.

Been a client for 25 years and have always been happy with their service but today Kirstin Armstrong went above and beyond to help me save money with my mortgage company. I really appreciate the help.

Patty is a great resource. Friendly and knowledgeable. She was timely in getting back to me on my questions and a true pleasure to work with.

Excellent customer service! Gabby, Leann, and Traci are very knowledgeable, helpful and friendly. I highly recommend HB Cantrell & Co. for life, auto, home, and business insurance.

I recommend Traci Suggs wholeheartedly! She has helped my family and I get the best insurance policies for our home, auto and life. I have since moved to the Asheville area and work in real estate, and she is my go-to insurance agent still. She never hesitates to educate and locate the best insurance for her clients!

We could love Traci Suggs any more. Its impossible. She and her team take great care of our family, and as a real estate agent, they also take great care of all of our clients, too. Traci is like our Insurance Mom and helps guide us, counsel us, and makes a complicated process easy.

I have been with the same insurance provider for 20 years. Traci Suggs was able to save me over $700 per year with the same coverage! She is pleasant and professional to work with. Im referring her all of my real estate clients to help with their needs as well. Thanks HB and Traci!!

Traci is beyond outstanding to work with. She is very knowledgeable and makes sure to look out for the best coverage that works for the clients needs.

I would highly recommend I had the pleasure of talking with Gabby about business insurance she answered all my questions fully helping me understand everything. She was very efficient and pleasant to work with!!

Amber Pendlay was very helpful in advising me on my insurance needs. I still have more to consider to get an umbrella policy but I feel like I have the information I need to make a good decision.

The staff at H.B.Cantrell has always been truly exceptional to me and my family for many, many years. Pattie McCarthy has been a dear friend of mine for many years, and she has always been a really bright & sunny personality on the other end of the phone whenever we call into the offices with questions or need help. I love making her laugh out loud during phone conversations too. She has a Great sense of humor! Shes the best!!!Actually, H.B.Cantrell company has a totally awesome team of well-qualified associates in place, and all of the staff are truly wonderful. Very professional, very polite, very friendly and very helpful. Well done to all of you! Its a wonderfully nice feeling to know that anytime there is an accident, or some type of issue requiring insurance expertise.. that fast, friendly assistance is just a quick phone call away. Thank you for everything you all have to done to make our little life hiccups a lot easier to manage through the years. Youre the best!!

Excellent service & great people to work with!!!

I Have been dealing with H. B. Cantrell for a while now and Gabby is so helpful and informative always willing to take the time to make sure all my questions are taken care of.

Emailed the team to ask about my current policy and was helped by Alex Benedict who helped me on my annual policy. Alex was extremely helpful in getting me signed up for a new policy that met my needs.

Traci will TEACH you how to understand your personal insurance and shop with several companies. Call her to start the review process.

Amber is outstanding to work with! She’s very knowledge and always willing to answer any of the questions I have.

Traci Suggs is a wonderful insurance agent. She is a trusted advisor for me personally. I have also referred several clients to her as well.

I highly recommend this company for their customer service and recommendations. Gabby is a great help!

Traci Suggs has become a dear friend to my family during her years as our insurance agent.

Gabby has the most fantastic attitude and customer service. Easy to talk to and very friendly sounding.

My agent Traci is very responsive and thorough in helping me with my insurance needs.

Excellence in Every Way!

I’ve been getting my home and car insurance through Traci Suggs at H B Cantrell for several years. Over that time she has been very responsive every time I’ve needed anything from her. I have had my coverage reviewed by other agents a couple times over the years and have been told that I have great coverage for a reasonable price. I would recommend Traci and HBC to my friends and family.

I truly enjoyed working with Traci Suggs; she did a great job explaining home and auto insurance. Thank you!!! Job well done!!!!!

Alexandra Benedict was amazing, answering all my questions thoroughly providing me with the best course of action. Thanks Alex!

Excellent customer service and super friendly staff! Gabby was incredibly pleasant and helpful!!

What a great team H.B. Cantrell & Co has staffed. Very helpful and always a joy to work with.

Traci Suggs at HB Cantrell has been in charge of our auto home and umbrella insurance for more than 20 years. My wife and 2 grown daughters and I have benefited from Tracis many years of experience on several occasions. Claims are paid in a timely manner and Traci takes a personal interest in her clients offering valuable advice and wisdom on any insurance related topic. We recommend HB Cantrell and Traci Suggs very highly.

Highly recommended! The staff is fantastic, friendly, and knowledgeable.

HB Cantrell & Co is always going the extra mile when I have questions and need help. Incredible Customer service!! If I could give them 6 stars I would

Friendly staff with great customer service. The owner, John, is knowledgeable about all insurance, but was especially helpful with my business and general liability policies. Would highly recommend.

Great experience! Personal service, responsive.

I have gone to this location for years on and off to pay my rent. (C-5 properties is in this building as well who I lease from.) The ladies that work in the office are always nice and very professional.

Friendly staff, awesome customer service. Gabby is always a great help.

Short story shorter... We were in a bit of a bind when moving from NC to SC in terms of obtaining insurance coverage in a very short time period. However, the HB Cantrell team came to the rescue! With a dedication to service, and their kind, courteous, and well-organized and informative approach, we were able to quickly apply and obtain coverage for our home and vehicles. Cant thank this entire team enough for their service!

White Glove Service!