I spoke with Keith Herrin to set up my first car insurance policy. As a young person who just graduated from college, I had a lot of questions surrounding the nature of certain types of coverage. He was very patient and simplified everything so I understood exactly what I was paying for. My coverage was much cheaper than I expected and he even made recommendations on how to improve what I initially wanted.

Alfonzo Hamlin promptly returned my call after I inquired about home and auto quotes at this agency. Mr. Hamlin was extremely knowledgeable and incredibly courteous throughout my entire interaction. He quickly replied to my emails and followed up with me on any questions or concerns I had. I also obtained the lowest premiums with the exact same coverage over three other agencies I received quotes from.10/10 I would recommend Mr. Hamlin to anyone I know and I will continue to seek services at this location in the future.

Hayes is AWESOME! He was so helpful, and made the process of moving from Progressive to Geico so easy! I would recommend him to everyone in search of affordable insurance and great customer service!And just for reference, Hayes saved me over $100 a month with MORE COVERAGE! 😊

Alfonso Hamlin was the agent I spoke with in regards to auto and home insurance through Geico. He was extremely professional,knowledgeable and listened to our needs in regards to insurance. I switched three auto policies and my home owners, you wouldnt believe home much Im saving over my previous ones with better coverage. Im going to call to see if what they can do for my commercial auto policy?

I renewed my motorcycle insurance with Geico, the price was much lower than what I had with my old insurance company.I was very well attended by Mr Hayes. He checked my needs and presented me with the best option.

I called in to switch my sons Geico Louisiana policy to a Geico North Carolina policy. Hayes Hess is the rep I spoke to and he was hands down the BEST! He listened & helped from the beginning to the end of our phone call! Very Helpful & Knowledgeable- So glad I took care of this today! Thanks Hayes!

Thanks Hayes for setting me up with the auto insurance. It was easy and quick. Best service I’ve I had in a while. He’s definitely the man if you need to get a better idea about the benefits on your insurance.

Thanks Keith for setting me up with the renters insurance. It was easy and quick. Best service I’ve I had in a while. He’s definitely the man if you need things handled with your policy.

Guery is great. He’s able to get my home and auto policy done quickly and reliably

This was my first time ever getting car insurance. I’m happy that Hayes Hess got to help me. He described everything that I did not understand. Made me feel comfortable on choosing geico and finding the best price that works for me

KEITH helped me tremendously on saving money cheapest insurance and easy process again thanks a lot !

Worked with Hess Hayes who was very helpful and patient when I was looking for a new auto insurance policy.

Hayes was amazing at helping set me up with Auto Insurance. It was quick, easy and he nailed it at answering any question I had. He was incredibly knowledgable, personable and professional through out the entire process.

I should have called sooner! Keith was so helpful, knowledgeable, and professional! He saved me over $400 on my auto insurance AND $70 on my renters insurance!!! He also got md better auto Insurance coverage for a much lower price! You can’t beat that. The only thing I regrets is not reaching out sooner. I’ve given his contact my info to my friends and family so they can save too.

Keith has very help with gettin me thru the process of gettin insurance and had excellent customer service.

When I was going to school at ECU Hayes Hess was my insurance agent and was extremely helpful. He is still who I contact whenever I need any help with my policy or insurance information. He is extremely friendly, professional and unlike most people is extremely honest and reliable. He is the best person to talk to if you need insurance!

I needed to get my car insured ASAP so I called Geico and spoke to an agent by the name of Hayes who was super helpful and friendly! Not to mention how easy it was to get me set up!

Thank you Guery Caballero for making this process so quick and easy. Coming from New York and not knowing much about NC, Guery answered all my questions professionally and clearly and helped me get the best rate. Highly recommend!

I highly recommend going with Geico and giving Keith Herrin. He walked me through and explained all the options available. The professionalism and attentiveness to the right policies for me were above and beyond expectation. We were able to get an auto and home policy that saved quite a bit of money.

Keith Herrin was wonderful in getting my insurance started today. Im so happy with his service. Thank you for the great experience!

I spoke on the phone with Hayes Hess and he was the most respectful person I’ve spoken too at any insurance company in a long time. He guided me through the whole process of switching insurances and it was the smoothest process ever due to him!

I just want to say a special thank you to Alfonzo! He was very knowledgeable and very helpful in assisting me with my car insurance needs. I was able to setup my car insurance at a great and affordable rate! Also he was very personable. He paid attention and it wasn’t just a dry regular call you can tell he was willing to assist and still hold a regular conversation vs being robotic and that’s the kind of service I look for when speaking to Representatives on the phone. Thank you so much for assisting me today. You guys have a great agent with y’all for sure.

I was interested in switching my auto and condo policies, and was pleased to learn that Geico had a local office that allowed me to walk in for a face-to-face. Alfonzo Hamlin helped me get it all done, and his professionalism, knowledge and expertise, and patience in getting me the right products at the right price, we’re all exemplary. If Geico’s customer service after the sale is on par with that of Mr. Hamlin’s, I’ll be a happy customer.

Moved to NC recently, Called Keith to help me out with an insurance. I had so many questions and keith answered to all patiently.Very professional and satisfying!I would recommend Keith to anyone i know!

Thanks to Alphonso he made the process really easy to acquire insurance

Keith Herrin at Geico South was awesome!!! He got me the best possible rate on my coverage, I was in and out of the office in 15 minutes. I’d recommend him, 10/10 experience.

Keith Herrin was so grateful, and saved me so much money 👍👍

Had the complete opposite experience with insurance than what I was expecting today. Instead of a hassle, I got amazing service from an awesome representative - Hayes Hess. Hayes was kind, patient, thorough, and focused on providing me with a tailored solution to my personal needs. Definitely recommend giving this office a call - and ask for Hayes!

As I previously was with Geico I went to other insurance services for the meantime. As I was on the Geico website getting a quote Keith called me to make sure that I had all the necessary information about the quote and if I had any concerns or questions. He made the process very easy and easy to set up for a future start date And actually gave me a better rate than what it was originally quoted. Probably will stay with Geico for the long run this time.

Hayes helped me get a new car insurance policy today. He was extremely helpful and explained everything I didn’t understand considering this was my first policy on my own. After calling multiple insurance companies it was a relief to talk to Hayes and get such a good quote from Geico!

Alfonzo Hamlin was amazing! Led me in the right direction on all of my quotes and answered all of my questions. I’m saving $230 because of his assistance today!

Keith Herrin Was very professional and sweet. Excellent customer service made me feel like the company have my back plus the rates are good. I’m happy that I choose gieco

Hayes was absolutely awesome, knowledgeable and very personable. Highly appreciate his help.

I spoke with Hayes he was very helpful on helping with getting Insurance since Im a first time driver he really helped a lot and answer all the questions

Hayes helped me get a great rate and had excellent communication throughout the entire process.

Kieth was great in explaining all the details of what Geico had to offer. He was upbeat and answered all my questions thoroughly. The savings is substantial. Rhanks

I had the best experience working with Alfonzo today. Not only was he very professional but he was also very personable. He was very knowledgeable, he answered all of my questions and explained everything in detail. He kept me informed throughout the process, taking time to clear up any concerns I may have had and even laughed at my jokes. He made insurance shopping painless. Thank you Alfonzo taking your time to make sure I received the best rate for my needs. You are cool-cool with me! 😁👍🏾

Alfonso was very helpful. He was quick and looked for all the discounts. I wanted someone local and professional just in case I needed to handle things in person. I have faith he will continue to do his best. Glad I switched over. Much much cheaper !!

The receptionist was very professional and polite. The office is so clean. They use a special filter that makes it smell so good in there.

Alfonso was a Great help! Ask for him if you can! Very Professional and Fast! Within 15 Minutes or less he had me insured. Oh and Great Rate too!

Alfonzo was wonderful to work with! He was very patient and took the time to clarify and answer all our questions about our new home and auto insurance as we relocate to the Charlotte area.

Shout out to Alfonzo!! Thank you so much for your time and thoroughness. You really feel taken care of with him and his patience. If you can REQUEST HIM. He needs a raise too, true gentleman. I told him what I was looking for in my renters insurance and he surpassed my expectations!

Mahogany at Geico - South Charlotte was very knowledgeable and is an exceptional employee. During a time of irregular operations for the company, she made sure to follow up and assist as needed. Mahogany goes above and beyond for her customers. If insurance is what you need, insure with Mahogany at Geico.

Excellent customer on boarding experience. Thanks Keith for making it look seamless

Mahogany was incredible. Solved all my questions and was interested in my story. 10 /5 stars for me.

Alfonzo Hamlin very professional helped me get my new Auto insurance. He was very patient and did not get frustrated even though I made him repeat himself several times due to me being at work. Thank you very much for you professionalism and patience.

I appreciate you Keith. Im glad to be back with Geico. Great customer service!

Very reliable highly recommended Hayes is very great agent helped me with it 20 minutes

Keith was very nice and really thorough with helping me apply for insurance. He explained my policy and didnt move forward with anything until I confirmed I understood. I am very happy with my 1st experience with Geico thanks to him!

Alfonzo was extremely helpful in finding me a great rate on Renter’s insurance! He was kind, answered all my questions, and gave me several options for policies. Thank you, Alfonzo for all of your help!

I talked to Alfonzo and set up some auto insurance. He was super professional and responsive and gave me a great quote in record time. I called around to a few more places to get a couple more quotes before I signed up & quickly determined this is one of the best insurance companies here in Charlotte due to pricing and customer service. Thankyou!

Alfonzo was amazing! Very nice and professional. He answered all of my questions and helped me switch my insurance in less than 20 minutes.

Spoke with Alfonzo to set up a first time driver policy and he was excellent. Very professional, chill, efficient, and I ended up with a rate better than the competition.

Set up my insurance with Alfonzo today and he was absolutely awesome! Seriously cant say enough good things. It was my first time setting up an auto insurance policy on my own account and he was patient, helpful and super kind. Geicos rates were great and the process was smooth - highly recommend!

Hayes Hess, was and is so helpful and knew how to help us. It was a pleasure working with him.

Kieth Herrin was extremely helpful and delivered amazing service! I would totally recommend Geico.

Keith Herrin was super helpful and patient when helping me set up my auto insurance plan!

Keith made everything very simple and easy. Very Professional.

Thank you for the experience it was awesome and ina timely manner thank you Keith

Alphonso was great, very professional and made switching my condo policy quick and painless! I was putting it off because I thought it would take too much time, but when I reached out, he was super helpful and even gave me the phone number to call my other homeowners insurance company to cancel, so I didnt have to look it up.Call Alphonso and I am sure he can save you some money! so worth the call!

Keith did awesome ! Very knowledgeable and answered all of my questions!

Keith Herrin (Agent) - I needed to complete my application … literally only a couple of steps left but sometimes life happens and you forget. Anyways, I received a phone call from Keith concerning my incomplete application. He was professional the entire time and was not too pressuring in trying to get my service. Our phone call lasted maybe 10 mins. I ended up with a great deal, especially for a young driver and ways to decrease my premium within the next 6 months. Thank you Keith Herrin!

Great service. Keith was very professional and helpful

Alfonzo did a great job helping me with a quote and gave me great customer service.

Prompt and responsive. Found a lower rate and equitable coverage!

I was switching auto insurance companies after having the same one for over ten years. I had multiple questions and Alfonso was top notch with providing me with answers and acted as my liason with the cancellation process with my previous insurance company. Very pleased with my experience. Highly recommend.

I worked with Alfonzo. He was funny, polite, knowledgeable, and he saved me hundreds of dollars on my homeowners insurance. It’s one of those things you know you need to review, but do not want a hassle. Well, with Alfonzo it was painless, quick, and really easy. I would recommend him to anyone with a home, whether you have homeowners insurance or not. Odds are good, he can get you a better deal and make you laugh in the process.

My changing policy was quick and painless. Mr. Herrin was engaging and very professional. I look forward to my association with GEICO.

I want to thank Guery Caballero for the excellent service he provided. He was able to offer me great quotes for home & auto. He is an amazing professional and I highly recommend him.

I spoke with Alphonzo about renters insurance. He is a super patient person! He walked me through every step and helped me with stuff I just have no idea about. He needs a raise

I had a great experience with this agency and in particular Keith Herrin. He was very professional and was able to easily go through this process with me. I ended seeing significant savings in my new policy. I would recommend to anybody to call Keith if you are interested in a new policy.

Keith Herrin one of the best insurance customer service experiences I have ever had. He explain everything in a way that helped me make the right choice.

Thank you Keith for helping me save money today, very professional.

Keyome was very professional and helpful in setting up my new policy. Moving into a new state can be difficult and she made the process very easy by explaining about my new policy in a kind a professional manner. By switching to GEICO I saved over $60 a month and in these troubling times every penny counts. Id highly recommend this insurance company.

Jasmines customer service was outstanding. I called to get a quote and did not have the information I needed to give Jasmine. She was patient and waited for me to pull up what I needed. She went as far as letting me email my old policy and walked through and compared the old with the new. I know people hate dealing with insurance and changing policies but Jasmine took her time and walked me through each step and made it painless. I look forward to working with her in the future and highly recommend her.

Google is better than any other insurance Ive ever seen theyre always there for you

Keith Herrin was awesome to work with and very helpful! He answered all my questions and got me the policy I needed.I recommend them highly!

I worked with Alfonzo on a new insurance policy. He was very knowledgeable, patient and friendly. He even told me about a great spot for cook outs being that I’m new to the area. :) I really couldn’t have had a better experience. Thanks again Alfonzo!

I visited the Geico offices in Charlotte, and they offered me good attention, they are trying to solve my problem, I hope it will be as soon as possible. Many thanks to Miss Angelica Bonini, for her excellent attention. Hopefully all Geico employees are as efficient as she is.I hope to be here soon announcing that my problem has been completely resolved.Pedro Izquierdo06/29/2021

Alfonzo was awesome to work with at all turns. Patient, respectful, tended to the needs of the insurance product I wanted to purchase. He was great at helping me decide on various aspects of that insurance. Definitely $1200 savings over one year by switching to Geico over Liberty Mutual. Same exact coverage!The process was clear and concise. The coverage was clear and the payments were clear. I highly recommend you call Alfonso!

Alfonzo was great to deal with! He answered emails and phones calls promptly. He was able to answer any questions I had regarding the policy. I will continue to call him for my car insurance needs.

Thanks Alfonzo for quickly helping me out getting a really good deal on auto insurance in time for picking up license plates/registration from the DMV.

Needed to get Home Insurance for our New Construction that We Close on later this month. Called Geico South Charlotte Office on my 30 min lunch break and let me tell you it went Flawless . Alfonzo Hamlin helped me throughout the whole process and explained all the ins and outs of the coverage in record time.( Knowing, I had to get back to work). Got the Best Coverage and Rate out there. He even called me back to let me know all was good with my lender.Great Job Alfonzo and the Geico South Charlotte Location.

I made a quote online someone called me today and I was able to set up my car insurance no problem the person that helped was named Dustin he helped me pretty good

Alfonzo took great care to give me multiple quotes and talk through a number of options with me -- SUPERIOR service and I hope this is a long term insurance relationship with a local rep instead of calling an 800 number where I talk to a different person every time.

Alfonso was very attentive to my insurance needs. He helped my save hundreds of dollars by bundling my home and car. Thanks Alfonzo

Alfonzo provides excellent quality service and added a new member to geico’s family. I am happy to part of them

Keith Herrin, our contact was spot on. To the point, very informative and bottom line was saved us a ton of $$ from current policies. Very happy with overall experience and job that Keith did. Highly recommend all to at least get quotes from Geico. Amazing how much you will save with the same coverage.

I had an awesome experience working with Keith Herrin to get a policy for my new vehicle. If you need an affordable policy with agents who actually care about you, this is the first place I would call!

Thank you Mahogany for helping with getting insurance for the first tims 😁 she was very sweet and helpful! 10/10

Thank you Keith for valuing me and my time!! The whole process was fast and simple!! 💯💯💯

Mr.Alfonzo Hamlin is and should be employee of the month and the year. I really appreciate his work

Guery was wonderful to work with. Five star all the way. He was knowledgeable, pleasant and I felt very comfortable with him

Keith Herrin was amazing today! He was very professional, knowledgeable and detailed oriented when going over my new policy and was able to get me an awesome deal today. I’m so happy I chose Geico. Thanks again Keith!

Angelica was awesome, great customer service!!! She is the best, come see her at the woodlawn location.

Keith H exceeded all of my needs for my policy. Thanks!

Thank you so much Keith Herrin! Great service!

Jon was such a big help with getting switched from Progressive to Geico! He was kind and had great customer service. He answered every question I had (even if it was a dumb one) and made the process painless. Im glad that I switched!

Great rates and service. Guery was great to work with.

I called into Geico to inquire about renters insurance. Luckily I was connected with Keith Herrin who went above and beyond to help me get a solid price and really made sure I understood the policy. He made the process very seamless. I’ve been a customer of Geico for years. It’s good to be remembered why.