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Smoke Alert Home Fire Safety
4100 Carmel Rd b108, Charlotte, NC 28226, United States
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Smoke Alert Home Fire Safety

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Review №1

We Used Smoke Alert to install an up to date and up to code dryer vent. It was easy to make an appointment and a quick turnaround. The tech that came out, Matt, did a great job. The materials that were used, especially the flexible duct were higher quality than anything I have seen in hardware store. The installation was clean and efficient and we have a dryer vent that we can feel safe and happy with. Thank you, we are satisfied customers.

Ro
Review №2

Upon his arrival, Paul provided an excellent overview of the steps required with the cleaning. He also reviewed our fire extinguisher inventory and provided inventory extinguisher best practices and inventory recommendations. As a result, my wife and I determined we needed to purchase an additional fire extinguisher. Paul checked and tested our smoke alarms. The approach to cleaning our Dryer included determining the Dryer Exhaust Velocity (which was very low). After the vent was cleaned, the Dryer Exhaust Velocity increased to an acceptable and satisfactory number. I will use Smoke Alert Home Fire Safely for your ongoing Dryer maintenance.

Le
Review №3

Great service! Our gas fireplace is now like new, instead of 13 years old. Even better was the fire safety check of our home and valuable info provided to make it safer. We also discussed pros and cons of adding an electric ignition and an extra internal fan, and I received excellent advice that saved me money.

Do
Review №4

What a great experience dealing with Smoke Alert! They were courteous, knowledgeable, and efficient! I have recommended them to my community.

Re
Review №5

I love working with Smoke Alert! Every technician is or has been a firefighter; they are so knowledgeable and go the extra mile to check your home for fire safety. Paul was great today, but everybody I’ve worked with has been top notch! They’re more about doing what’s best for their customers instead of focusing on making a dollar. Would recommend them to anyone anytime!

Wi
Review №6

Paul Lewis came to service our dryer. He was very knowledgeable and took the time to go over everything. He seemed to really care about making sure we were where we needed to be. Highly recommend Paul and this company!

St
Review №7

Paul came out to our house (Raleigh area) to clean out our dryer ducts and check our fire extinguishers and smoke detectors. He was very nice, knowledgeable, and thorough! So glad we have you guys for these services! Thanks for all you do

S
Review №8

They came out when scheduled and provided a superior cleaning of our chimney. On top of that, Paul completed a difficult dryer vent repair that allowed us to also have it cleaned out. We feel better knowing these are now safe.

Ri
Review №9

Weve used Smoke Alert for years. Today Paul came and replaced our old and outdated dryer vent flap on the outside of the house with a brand new, high quality flap. It looks great! Highly recommend them!

As
Review №10

Smoke alert was great! We had a birds nest in the dryer vent. They cleaned it out and even assessed our house for fire safety! Excellent service!

Su
Review №11

This company is first rate! They are on time, informative, help keep my home safe and reasonably priced! Paul was our service person. He did a GREAT job with education concerning fire extinguishers and dryer vent issues. Smoke Alert Home Fire Safety is my go to company for fire safety service in my home.S. Bowden

Ro
Review №12

Matt R. from Smoke Alert visited our home, on time, to investigate malfunctioning smoke detector(s). New detectors had just been installed 2 years ago. Decision was made to replace all eight units at no cost. Just charged us for the service call and the purchase of a couple of fire extinguishers to follow his advice. Very satisfied customer. Thank you.

Le
Review №13

I have used them for a few years now. They do excellent work and also have a reminder service which helps to make sure I get my dryer vent cleaned so I have less of a chance of a dryer vent fire from lint blockage. They are always professional and do a great job.

Mi
Review №14

Top notch professional services. The services are performed by firemen that are safe, qualifed and knowledgeable. They also inspect smoke detectors and fire extinguishers and give recommendations if any are warranted. These guys are the best!

Di
Review №15

Matt was very courteous and professional. He explained the work that needs to be done. The company has already called me to set up a time to do the work. I liked the fact that he gave a complimentary fire inspection with some recommendations and tips.

an
Review №16

Ok so customer focus really is a thing for this company. Plenty of people talk about it but these people live it. We had such a wonderful experience. Not only did he do the job he showed up early(after calling first) for the job. He was professional and courteous. Quick easy and painless. The mess they vacuumed out was well worth the time and money. Our dryer has been doing much better and the clothes are getting done faster. I am going to get my money back in energy savings. It also of course has the added benefit of making the house safer from fire. Win win win. Thank you again.

GS
Review №17

If you want someone working on your chimney/ fireplace who knows what they are doing and believes in the importance of doing a professional job on your property, look no further. This company is top notch, from the office personnel to the technicians. I HIGHLY recommend them for any issues that need attention with your home chimney.

Pa
Review №18

I was most impressed by the service and the team that performed the work. Not only did they check the roof vent and clean the dryer, they also replaced the fire detector batteries and checked the fire extinguisher. The fire extinguisher had been recalled and the team informed me who to call. Sure enough it was one that had been recalled. Kidde is sending a replacement free of charge and a box for me to send the defective extinguisher back to them, free of charge. The safety issues are as important as cleaning the dryer vent. Look forward to seeing the team again next year.

Me
Review №19

One of the few places that will clean out the dryer vent with the vent on the roof. Technician Paul was very professional, tidy, and knowledgeable. I would definitely recommend.

Jo
Review №20

Very professional and helpful dryer vent cleaning. Technician explained the process and the results. Was courteous and diligent at all times,

Su
Review №21

Paul is a great technician! He was professional and knowledgeable . He cleaned out our dryer vent and gave us tips to get the most out of our dryer without overtaxing it. We are looking forward to Smoke Alert returning annually for dryer vent cleaning !

Ad
Review №22

Worked with Blake for a client who is purchasing a home. They were thorough and were very detailed in explaining what would be in the report.

La
Review №23

We were very pleased with the work Smoke Alert did at our house reviewing our dryer, chimney and general fire safety measures. The team was responsive, on time, very professional, and thorough in their evaluation and their explanation of their findings. We also love supporting firefighters in this way. We have signed up for their annual service and definitely recommend them.

Gl
Review №24

Excellent service. KnowledgeableFelt relieved when he explained everything

Ja
Review №25

Excellent service and professionalism by Paul, would highly recommend him and smoke alert to anyone in the Raleigh area.

Su
Review №26

I was so pleased to find this company through a referral from my neighbor. They were professional, knowledgeable, and very easy to work with. I’ve got an older home and was concerned about fire safety. I received a thorough report for my chimney They also replaced the dryer venting to prevent a possible fire.and checked my existing smoke alarms. I will be contacting them in the New Year to repair & upgrade some of my chimney issues.

Ju
Review №27

Lonnie from the Raleigh office came out, quickly and efficiently cleaned our dryer vent and repaired the vent behind the dryer, and then had us check on my fire extinguisher (it was empty), quizzed me on a couple other fire hazards in the house. It was a great experience, thanks!

Sa
Review №28

Jason our technician was awesome. He was prompt and very friendly! He serviced our gas log fireplace (which was recently serviced by another company and they could not get it to work) and got it in working order with no repairs needed! Just needed a really good cleaning which Jason did! Thank you so much for such great service! We will gladly be using Smoke Alert again! We highly recommend them.

Jo
Review №29

I had no idea what to expect when researching chimney sweeps. Smoke Alert was at the top of the Google search and thats where they belong. The knowledge and expertise of fire safety that they bring with their services made me happy to wait for them to come do it the right way. I am very glad to now be an existing customer and have an annual inspection/sweep.

Jo
Review №30

Top notch group. Professional, courteous and took the time to explain major areas of Concern.

Ga
Review №31

Marshall, and the team at First Alert where extremely professional and helpful dealing with our improperly installed fireplace.

Sh
Review №32

I use Smoke Alert every January. They clean out the dryer vent, check and update smoke alarms, and answer any questions I have about fire safety. They are always friendly, on time, and extremely professional. It is an enormous relief to feel that this is all checked over at the start of each year.

Ch
Review №33

The company is founded on firefighters. The service was excellent, thorough, and done with great care an expertise. After the chimney service, I had a fire inspection done on the house. The service to my chimney and fire inspection has given me great piece of mind with my family. Worth way more than they charge.

Ch
Review №34

Will be using them again! Blake was very informative gave us all the info we needed and never pressured us to buy add ons he provided us with detailed information on what was needed what we could wait a little on. They did an exceptional job, never rushed and answered all of our questions. Highly recommend them.

Am
Review №35

Blake was awesome! He told us lots of interesting information about our home and fire safety, including tips and other useful information like that the brass accent pieces on our gas fireplace are magnets and can come off! Not to mention, the relief that our dryer vent is cleaned and will be more efficient and a lot less dangerous. Thank you so much!

Ga
Review №36

We had our chimney inspected and were very pleased with the service. Blake took the time to answer all of my questions and went above and beyond by addressing other fire safety concerns of the house. We received a full report right after the inspection and would certainly use them again.

Am
Review №37

We moved into a new home and wanted to do a full chimney inspection and cleaning before using the fireplace. Blake Crocker, our inspector, was extremely thorough and took the time to explain the process along the way. They also performed a complimentary fire safety inspection by checking our smoke alarms, dryer vents, and other possible hazards. He noted that the fire extinguisher we had was not rated for kitchen fires (since it ruins the appliance) so he suggested I put that one upstairs and have a kitchen rated extinguisher (B:C) downstairs. He sold me a B:C extinguisher at the same price as Lowes/Home Depot (I checked) so that I would have one readily available. I never felt pressured to buy any additional services or products. After their visit, I felt much more knowledgeable about my fireplace/chimney and other features around my home.

Jo
Review №38

Very professional and organized company. I got my dryer venting system inspected and serviced by their team. The gentelman who came out to help us did a great job. They give you a report of the airflow of the dryer vent system before and after the cleaning, which I found very helpful. The included fire saftey analysis of the home was also appreciated. They bring with them an inventory of fire saftey products like fire extinguishers, but check prices at your local hardware store before purchasing from them.

Ma
Review №39

Professional company, courteous staff, and responsive! A+ Service!

Sh
Review №40

Wonderful helpful service! We were impressed by the professionalism and knowledge. This is our second time working with this company and we have been impressed both times!

Br
Review №41

I have never felt more relieved when a tech finished their work at my house. Blake was exceptional in every way, and I wish every professional was as knowledgeable, friendly, and patient. As an educator myself, I thoroughly appreciate how Blake explained the HOW and WHY for both the dryer vent cleaning and home fire safety inspection. It feels great to learn more about my home and its needs in terms of fire safety and our preparedness. We look forward to seeing Blake in the Fall and having the service performed again, as well as the chimney sweep service!

Pa
Review №42

We could not be more pleased with the service we received from Smoke Alert. They were very quick to respond and went above and beyond our expectations. They definitely know what they are doing and I highly recommend them! What a blessing to be able to find a company that is trustworthy and dependable!

Br
Review №43

Great service from Chandler who is also a firefighter. He inspected and cleaned out the dryer vents, installed a new connection to the outlet, checked out my smoke/CO alarms, inspected my fire extinguisher, and did and overall home assessment. I also purchased and additional fire extinguisher off the truck for a very reasonable cost.

Ri
Review №44

Service was excellent and thorough! Our tech was friendly and very knowledgeable. I would absolutely recommend this service to others.

Ro
Review №45

Blake from Smoke Alert performed a dryer vent cleaning on my townhome. Blake explained the process and what he found. As part of their service he performed a fire safety check and explained their additional services. Blake was very professional, clear in his explanations and answered all my questions. There was no over selling which I appreciated. I will definitely use Smoke Alert in the future!

Pa
Review №46

The technicians from Smoke Alert performed chimney and dryer vent services at our home last week. They were SUPER professional, knowledgable, and responsive. I like how they take a look at your smoke detectors and fire extinguishers as part of the services. If you are looking for chimney or dryer vent professionals, look no further!

Mo
Review №47

Chandler was very helpful and had great knowledge! Thank you Chandler and Smoke Alert for the amazing service! My Chimney flame burns brighter!

Sh
Review №48

This company is fast, reliable, and honest. They do an excellent job, and I have used them two years in a row for a fire safety review, chimney service last year, and dryer vent cleaning for two years. If you need alarms or extinguishers, they know where they are sold for a good price. They have never, ever pushed extra services that we didnt need. I highly recommend them.

Lo
Review №49

I contacted several companies & after diligent review decided to go with Smoke Alert... so glad I did. Provided a competitive quote off the bat. Service performed on 05/17/19. I had a dryer vent cleaning, replaced the exterior guard for the dryer, purchased 3 extinguishers, replaced the dryer hose, & had all the smoke detectors in my home replaced. Chandler came out and was even early which was great. He took the time to explain in detail what was going to be done. I was concerned about his ability to access the dryer vent inside since the room was not that big but the dryer is a bit larger than the average but this was no issue. He was thorough in his explanation of the work to be done. He cleaned out the dryer vent which had an old wasp nest inside and a part of the vent was a bit warped causing some blockage which he was able to fix without issue or additional charge. Everything was cleaned up upon completion of work. Extremely happy with the services performed & cost to do so. Definitely will be using them when the times comes & have shared their information already with a few friends for when they need to have dryer vent cleaning or related services performed as well. Appreciate an excellent job well done.

Ma
Review №50

Our dryer wasnt operating as efficiently as it should have. After doing some research, we concluded that it might be the dryer vent instead of the sensor. So glad we called Smoke Alert to inspect and clean the vent. This company is awesome! Jason explained the entire process and made several recommendations which seemed reasonable to us. The courtesy fire safety inspection was a welcomed bonus.Well definitely call them for routine maintenance in the future.

Pa
Review №51

Outstanding customer service from start to finish...Amanda set up the appointment and provided a clear overview of the services available, ascertained exactly what I needed, booked the first available appointment and followed up to confirm. Our service provider, Blake, arrived early and provided a thorough inspection and honest assessment of our needs. Everything was taken care of quickly and neatly as promised...I highly recommend Smoke Alert; you will sleep easy at night!

Sh
Review №52

Blake was very thorough in his work and patient in answering my questions. Great experience!

Ch
Review №53

The appointment was easy to make. The technician was on time, professional and knowledgeable. They use state of the art equipment and were even able to give me some metrics on well my dryer vent was flowing. They gave me confidence that my fireplace and vent were safe for me and my family. I would highly recommend Smoke Alert.

Su
Review №54

I highly recommend this company! He explained everything to us about the process and what to look out for as far as fire hazards. We all learned some things we didnt know. We also purchased some fire extinguishers from him. We feel safer now and we feel more prepared should something happen. Our dryer is working beautifully now since he cleaned out all of the build up and replaced the hose! We no longer have to restart the dryer because the clothes were always damp! We are so happy with this company! God bless the firefighters!!

Jo
Review №55

They gave me the information I needed to make a good decision. They tell me what theyre going to do; They did what they said they were going to do; They did it promptly and well. K

Li
Review №56

Blake was so knowledgeable and professional. He came to clean my dryer duct in my new home which was almost completely clogged. Now my dryer works great and I feel much safer in my new home. I also had him replace all the smoke detectors and 2 Carbon monoxide detectors which were original to the house built in 2005. In addition, I purchased a fire extinguisher as I did not have one in my home. I highly recommend this company as their prices are reasonable and who better than firefighters to evaluate your home and make recommendations(no pressure) to make sure you and your family are safe. Thank you so much Blake And Smoke Alert! See you in the fall to clean my gas fireplace!

Pa
Review №57

We use Smoke Alert for our annual gas fireplace cleaning and to inspect all smoke and CO alarms. They are professional and efficient.

Sh
Review №58

So this is my second time using Smoke Alert and I am still impressed by them. The reason I choose to use them is that they are owned and run by firefighters and who would know best how to guard against fires? Jason came by to clean my dryer vent, which was truly a life saver. My newish dryer stopped getting hot, the element had burnt out. The repairman showed me the enormous pile of dryer lint that had collected below the lint trap due to the venting leading away from the house being clogged. There was a large clump of it that was a little burnt. Thankfully, it did not truly catch fire and burn my house down. This is where Smoke Alert came in and got everything cleaned out. They have flat rate pricing that is very reasonable. In addition to that, Jason also checked my fire extinguishers, smoke detectors, CO2 detectors, and my chimney to go on the free fire safety report that they give you. This is a tremendous service for a very low price. You might want to give them a try, they are fantastic!

Su
Review №59

Tyler was very professional and not pushy. He showed me where the old dryer vent was crushed and said that he could replace it or I could do it later. He measured the airflow before and after duct cleaning, inspected my smoke and carbon monoxide alarms as well as my fire extinguishers. He also came up with a good plan for future maintenance. It was definitely worth the money and I have them scheduled to come back in a year. I felt that it was a very good and fair value for the price.Blake came back this year and the experience was just as good as with Tyler in 2018. He was on time, professional, and knowledgeable. I feel that the price was fair for the service provided and will definitely see them in 2020.

Jo
Review №60

I had a badly clogged roof dryer vent. They came quickly, fixed it and were very professional. Blake had the parts to correctly replace the dryer vent hose, and Im very pleased with the work. Great service and reasonable prices. I have a couple of things I would like them to do as future projects. Its nice to find people that know their work, are not outrageously expensive and are friendly to boot. I will use their services and I recommend them highly.

La
Review №61

Blake was wonderful! Very professional and informative in terms of the chimney/vent cleaning and gave some really eye opening information during the safety walk. Thanks!

Ke
Review №62

Blake was excellent in fixing my dryer vent issue and informing me of potential fire hazards... will be calling on them again in general future

Il
Review №63

Smoke Alert always does a great job with cleaning the dryer vent. They always arrives in time at my house when I have an appointment. I also like the fact that I am always being reminded when it is time again for the annual dryer vent cleaning. I am very happy with the Smoke Alert services.

MV
Review №64

We had never had a fireplace before and it was nice to know that everything is fully functional and most importantly, safe. We had the inspection and cleaning service. Also picked up a fire extinguisher and 2 of the smoke detectors. Great service. Highly recommended.

Ni
Review №65

This is an amazing service. Our technician was friendly, punctual, and informative. He was able to do all the services we needed, and he even knew where in Charlotte items like smoke alarms might be available at a cheaper price if we wanted to go that route. I highly recommend this company.

P
Review №66

Tyler was professional and very helpful. He restored our dryer to its former usefulness. His review of our smoke and carbon monoxide alarms improved the safety of our home and, by extension, our comfort. The price was reasonable. We recommended Smoke Alert to neighbors and made appointments for our son and daughter.

Li
Review №67

I had decided that it was time to get my dryer vent cleaned and checked so I called Smoke Alert Home Fire Safety. From the moment I called to schedule an appointment everything went like clockwork. The appointment was made for a convenient time and I was told the Chandler would call me 1/2 hour before he arrived. Chandler did call and arrived when he said he would. Very professional and neat. Explained everything he was doing and why I might want to upgrade some “builder” hose. As a bonus Chandler did a fire safety inspection of our home included in the price of the dryer vent cleaning. I highly recommend this company.

Co
Review №68

Blake was really awesome!! The issues with my dryer venting to the exterior, if not found by him, could have caused serious damage to my home. The fire safety inspection was very informative. I always thought as long as my extinguishers had pressure all was good. NOPE!! They expire! Lots of prevention tips that could be lifesavers one day. Very thankful!!

Mi
Review №69

Great company! Excellent customer service and communication. We have used other companies in the past to service our dryer vents, but this company is different. You get the reassurance of REAL firefighters not just a tech with some company. Blake came out to service our dryer vent, he was very courteous and knowledgeable. And I had several fire safety questions that he was able to help me with and also helped me come up with an emergency fire escape plan, very informative. They also, sell fire extinguishers and escape ladders which they have right on their trucks, very convenient without any upselling or high price mark ups. Every home should have a fire extinguisher. Why not get it from these guys when they come out for servicing. We will definitely be using Smoke Alert Home Fire Safety again in the future. Would most definitely recommend this company. Thanks again for the great friendly service.

D
Review №70

We wanted to use our chimney this winter so I googled and found Smoke Alert online. Tyler came out and he informed us on things that he saw that need to be fixed and cleaned our fireplace and flue very well. He answered all of my questions and did not get annoyed. He also performed the home safety inspection and let us know what we need to update. Very pleased and will use again!!

Pa
Review №71

The entire process, from the first call setting my appointment to the service I received fixing my gas fireplace, was outstanding. Great customer service. Friendly and professional from beginning to end. My fireplace was fixed and I have had no further issues. I would highly recommend this company

Ba
Review №72

My Technician Tyler did an outstanding job. There was 100% blockage in my dryer vent. Now there is ZERO blockage.Tyler is an awesome professional whose passion for his job in customer safety shines through.Tyler checked my smoke alarms, showed me how to change the batteries, and educated me on use and storage (placement) of my fire extinguisher.I am so grateful for Tyler, and Smoke Alert Home Fire Safety!Call them, and tell them Barbara referred you!

Ki
Review №73

Smoke Alert is a great choice. Customer service was helpful and easy to work with. The technician, Tyler, was on time and very knowledgeable. I truly felt better about the safety of my chimney after the service. I will use them again and recommend you give them a call.

Ed
Review №74

I was very impressed with the professionalism with Chad. He came in took care of our dryer vent and then explained a few other items. We did end up buying a fire extinguisher. I am definitely going to use them again next year when it is time to service our dryer vents.

Ri
Review №75

Great service and knowledgeable staff. Tyler did great work, and quoted me on some additional work that could be done, but without any pressure. He made me aware of one potential fire hazard that we should fix, and an item with our chimney that we need to fix at some point, but was not an immediate fire hazard. They also sell safety equipment (smoke alarms and extinguishers) at cost, but install them for you. Honesty and integrity.

La
Review №76

Jason was great! He was extremely thorough and provided good need to know information on what to do with our gas fireplace.

Ta
Review №77

Friendly and knowledgeable from scheduling the appointment to the completion of home services. Arrived on time, completed the job in a timely manner, and the job was done well. I highly recommend their services.

ro
Review №78

Awesome! Awesome! Awesome! Blake shoulda be the poster child for home safety. He took time to explain everything in detail and then went to work, including before and after pics of the tube that carries lint to the outside. Huge difference. He also went around the house checking alerts and extinguishers. Loved the fact that he and his colleagues are former firemen. Worth every penny to keep house safe.

Ja
Review №79

I had my chimney inspected and dryer vent cleaned. Tyler was very knowledgeable and thorough! I highly recommend smoke alert home fire safety.

Na
Review №80

Excellent job! A little bit extreme in the assessment, but these guys are firefighters too so they see the dangers and dont like to mess around. Cleaned up everything very well and took the photos before and after. I feel comfortable and confident knowing the fireplace has been inspected and readied for the winter. I will use them again!

Ph
Review №81

My direct contact was on the phone my son let Blake and his crew in to perform the work and surprised me with the purchase of a new log grate. The grate is very well built and came with a life time warranty. Im over all completely satisfied and will use Smoke Alert for all my fireplace needs! Philip

Ju
Review №82

Blake was extremely professional and helpful! He went out of his way to make my home better and safer. I would recommend his help to anyone!

D.
Review №83

I figured who better to clean my dryer vent than fire fighters and was not disappointed with the service provided. Blake was professional, thoroughly explained fire/safety risks and recommendations for my home, and very friendly. Most importantly, my dryer vent is cleared & the dryer is running more more efficiently than it ever has! I would definitely use Smoke Alert Home Fire Safety again if needed!

Sh
Review №84

These folks were recommended for a clogged dryer vent, which they replaced. They also did a complete fire safety check of the house, which was very helpful. I really like the fact that the company and all of the technicians are fire fighters. They did a super job and were very good to work with. I will definitely call them for chimney cleaning, too.

el
Review №85

Very happy with the Dryer Vent Cleaning provided by Smoke Alert. I like that fact that it is done by Firemen! Also reviewed my smoke detectors and fire extinguishers. I also had the vent hose connection changed out to a safer one.

Jo
Review №86

Timely, very thorough, great reporting and photos. New Dryer vent, smoke and CO2 alarms. Advice for further improvements. Spent a lot of time with me ensuring that I understood all - followed up with a written report and photos.

La
Review №87

We had them come clean our dryer duct and not only did Blake do that efficiently, but he was SO friendly! I absolutely love how these are firemen especially since they do a fire safety inspection on the house for free. Blake took the time to explain things to me as well as make suggestions to prepare my family in case of a fire. As a mom, this meant the world to me! We will 100% use them for our fireplace cleaning, duct cleaning and anything else we can!!

Ha
Review №88

I am completely satisfied with Smoke Alert Home Fire Safety. Their website is well done and informative. They showed up on time. And Blake the technician was a well equipped, skilled craftsman. Our second floor, roof exit, dryer vent was only working at 10 percent of its normal flow. Blake was very thorough and did the job to my complete satisfaction at a reasonable price.Great technician, great company.

Ma
Review №89

Phenomenal company.Communication was great, Blake called ahead and showed up on time, obviously well-trained and experienced in his profession. I had been concerned about the safety of our fireplace and flue. He was able to confirm work needed, clean the flue, and did @ home safety check.

Do
Review №90

Chris did a great job on our vents! Our dryer is working better and more efficient. He also helped us with a Carbon Monoxide detector and a fire extinguisher. We feel much safer in our home since Chris helped us. His firefighter experience made us feel even safer. We would recommend him to anyone.

Sh
Review №91

Very impressive at a great price. Not only did I get my dryer vent cleaned out, but he changed out the expeller portion to something that works much better and keeps out the birds. Highly impressed and would definitely use again.

Wi
Review №92

Technician arrived promptly for the scheduled appointment time. Excellent job in unclogging our stopped up dryer vent. The tech even vacuumed up our laundry room when he was done! Great job. We will use them again

Jo
Review №93

Smoke Alert did a fantastic job for us. They fixed something that was not code and brought it up to code. They will let us know every year when we are due to get inspected for our dryer vent.

Mi
Review №94

Blake did a thorough and professional job cleaning our dryer vent and other fire safety things in our home. He kept us up to date and arrived within the appointment window. Will definitely use again! Our house is only 2.5 years old and the vent was 25% blocked!

Sc
Review №95

Blake was the techinican that came to my house. He was professional, thorough, punctual, pleasant, and kind. When he found out that I didnt have a fire extinguisher, he didnt pressure me, or try to sell me on any alternate services. I am more than pleased - Im totally satisfied!

re
Review №96

I had these guys repair a chimney for a property I sold. They were so professional and reasonably priced, I recommend them to all my clients who have chimney issues.

Be
Review №97

They did an awesome job—above and beyond what we asked them to do. We called for a chimney inspection and they also provided a very thorough free home safety inspection, including checking dryer vents, smoke/carbon dioxide alarms, fire extinguishers, etc. These guys are off-duty firemen, and they don’t try to upsell anything, but if you need extra fire extinguishers or other items, they sell at manufacturers’ cost. Financially you can’t beat their services, and they take time to do a thorough job. We highly recommend and would call them again!

Ma
Review №98

Very happy with the service we got from Blake with Smoke Alert. He was knowledgeable, professional, helpful, and got the job done. Most of all – I like that they provide a complimentary fire inspection of your house!! Knowledge is indeed power - And I feel confident in our fire readiness now!!

Co
Review №99

Travis came out to the house and was wonderful with my 7 year. We went over a fire safety drill and he was so great giving safety tips all morning! They replaced our expired units, cleaned the chimney and dryer vent. Ill definitely be calling once a year for a check up. I really appreciate having this resource and comfort of being prepared for our family!

Ga
Review №100

Smoke alert came and cleaned our chimney, I liked them so much I had them back to do dryer vent. Very nice people!

Information
53 Photos
100 Comments
5 Rating
  • Address:4100 Carmel Rd b108, Charlotte, NC 28226, United States
  • Site:http://smokealert.net/charlotte-services-s/1877.htm
  • Phone:+1 704-659-6000
Categories
  • Air duct cleaning service
  • Chimney sweep
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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