I loved this hotel! As an artist I really appreciated the artistic flair they put into the decoration of each room, the wallpapers, hanging art pieces, etc. The beds and pillows were really comfortable. I loved the complimentary umbrellas and bicycles. The staff was great! Everyone was very friendly and accommodating. I would definitely come back here:)

The hotel is well appointed. The beds were very comfortable. The decor was sophisticated and artistic. We especially loved the rabbit wallpaper in the bathroom. It made for lively conversation.The staff was very helpful. The bellman were wonderful. They cared for our luggage and my bike like it was their own. The female bellman was also a knowledgeable tour guide. She told us about various places to visit, gave us history on many artifacts and places to visit in Charleston, and even pointed us in the correct direction.

We had a nice visit and really liked the location. We were able to walk to everything. We arrived at a very busy time with check-in‘s but we didn’t get lost in the shuffle as Jay greeted us with delight and took the best care of us. We had our three small children with us so his help was extra appreciated. We truly enjoyed talking to Jay as we were coming and going. He cares for people and takes pride in his job, and he is a light that shines bright for your hotel! Make sure you talk to Jay if you visit.

The hotel is in a great spot in the historic part of Charleston and I feel like thats about all youre paying for. The lobby is very nice and the lollipops is a cute touch when you head up the elevators.But thats where it ended for us. Our actual room was clean, but the shower looked like it had mildew growing on some of the grout. And the drain was plugged so we had to have maintenance come unclog it. They were very responsive but it made me so mad that I had to have them come given this was a lot more money than the other hotels we stayed at on our trip. It just really ruined the stay for me.We also heard some strange sounds coming from the fridge (we think) and a different sound from the vent in the closet. The TV also wouldnt work on many channels and would just go black. YouTube worked for us so I guess thats nice.Outside of the convenient location, I would not stay here again.

To be fair, a year ago this would have been a 4 star review. However, having travelled quite a bit recently, I realize the customer experience in so many hotels is significantly lower now. The stay here was well above average and greatly appreciated. Although obviously understaffed, the hotel and rooms were clean. The Valet/Bellman/More Jay was continually trying to keep up with guests coming and going. The few small issues were resolved professionally and quickly.

8/23 to 8/24 we stayed at the Renaissance Hotel we loved this place. It was clean and everyone was so nice. And Jay was a delight. He was very helpful and kind. We called the front desk twice and they sent people immediately. The Hotel was centrally located so our young adults rode their scooters all over the place.

I want to first say this should be a 5 Star Hotel just off the customer service alone. When we first arrived to check-in, we were greeted by Jay and Mac. These two gentleman are the first impressions for this hotel. They greeted us each and every time we left the hotel. They gave great advice on where to eat and how to get there and just conversation period. We got there a little earlier than the check-in time. Tamiko checked us in. She was so nice and helpful. We were able to check in early. The customer service was worth every dollar. Our room was very spacious, nice and clean. The beds were so comfortable!! I will be staying here whenever I visit Charleston. This hotel is located in the heart of downtown Charleston. We walked everywhere!! The only thing I will say thats negative is the $30 for parking. I thought it was a bit much considering how much the rooms cost. Thank you all for making my stay so much better.

What started off as a great experience at this hotel ended abruptly before I would check out the next morning while I was away at breakfast. I returned to my room to find a Hotel employee breaking my room down by 10 AM with my possession still in the room. I Would lose an expensive sonicare toothbrush that was brand new, toiletries plus a medical grade laser device that sells for 5k. After calling the hotel twice to address the issue. I have not received a return phone call from the GM or any other hotel staff. The rooms do have safes however I did not know I should put my toiletries and personal belongings in the safe prior to leaving.

Beautiful hotel and friendly staff but I did not like the room. My feet stuck to the laminated floors...the room should have carpet. Also the large connecting door is ugly and shows the hotel is very old. The glass shower door is old and hard to close.Otherwise the decor is nice. . However the staff at Handy and Hot are great and made our stay so nice.

Actually first hotel since Covid that truly hooked up elite members. Been feeling a race to bottom at both Hilton/Marriott until this stay. Early checkin, late check out and the free biscuit joint downstairs was killer. They even have amazing coffee! Got a great elite member travel kit on checking in, feeling the love from this Marriott property. Also the front door guys rock, esp Jay!

Front desk staff was lousy, sheets were both mattress covers for the sofa bed, my room was next to the elevator and the overall customer service was poor. As lifetime Titanium Elite member, I have stayed in many hotels around the world. The front desk staff at this hotel tops the list for among the worst. I have stayed in this hotel several times before COVID. This is my first time posting a review after nearly 1k nights in Marriott hotels.My requested early check in was accepted online, then denied once I arrived at hotel. I was given my room key at 5:00 well after the normal check in time at 4:00. During my several hours wait I noticed that no other guests were delayed in getting their room. My inquires of my room status were addressed with snobby attitudes from two of the three front desk associates including the front desk manager. I am not sure why I was treated in the manner as my attitude was calm and collected. I received no accommodations for my inconvenience... not even an apology. The room was nice, however next to the elevator that we could hear when it stopped on our floor. Perhaps business is so good that they do not need me as a guest.

Great place, parking in garage unlimited in and out. Charge added to room. So many great places within walking distance.

We had an excellent stay. Everyone from the bellman to the front desk was very accommodating. I would definitely stay there again

Nice bed and room size, but had to ask for wash rags and bath mat. Housekeeping removed water cups in the bathroom and didnt replace when refreshed the room. 4 stars due to location and convenience to all of historic downtown.

Were to start... I walked into a musty moldy smelling room. The pool has been closed my whole 3 day stay. The sign for pool hours says 6am to 11pm everyday they had a different reason why the pool wasnt open. Ive stayed at way cheaper hotels that gave a complimentary breakfast/coffee. Please save your money dont waist your time.

The staff was amazing..shout out to the doorman working late on August 14th. Ansley at check in and Dimond went above and beyond. Wish I had stayed here during my entire vacation.

A modern but not too stripped down hotel in the heart of the Charleston historic district. Service was limited by the pandemic but the receptionist will get you what you need. The staff was uniformly friendly and helpful. Easily within walking distance of most sites and restaurants in historic Charleston but they also have bicycle to use to make touring quicker. Overall a good choice.

Great place to stay. Go on and spend a little mote to enjoy yourself. It is Charleston...

Loved this hotel! All the staff is extremely kind, helpful, and friendly. Diamond was especially great and gave us some tips for our trip. The rooms are beautiful and such convenient location. Highly recommend.

Overly modern for ole historical charleston but great hotel with even better service!!!

AC and mattresses are lacking. For the price both should be on point. Not good folksStaff is nice tho.

Apparently singing in the shower the night I checked in at 8:00 pm was too loud and had a noise complaint. I had a security guard pound on my door. Also the following morning while I was showering around 8:30 I had a pounding on my door I obviously couldn’t answer again. Will never stay here again and I canceled my reservation early to move to the Grand Bohemian down the street where I felt much more comfortable. A phone call to my hotel room would have been more intelligent than pounding on my door.

First night and have no trash bags! Asked for extra pillows and glag we did ! Pillows are not very big for the king suite. Not much information given at check-in other than here is your keys parking across the street and here is you a paper! ( a little more info on it)

Recently stayed at the Renaissance given their new pet policy. Originally was confirmed at the Grand Bohemian, and switched to the Renaissance given the $50 pet charge. Called to confirm fee prior to arriving, was told it was a one time fee. Imagine the surprise when we were charged per night when we checked out. The manager Lauren said it was for “cleaning” - yet, the Renaissance isn’t cleaning rooms until checkout during COVID. When I let the manager know that Grand Bohemian’s charge was $150 and the pet fee was why we switched hotels, she said that the $150 is per night, which I promptly called and confirmed it was a one time fee. I understand we signed a waiver, but at that point, we had paid in full for the room, so our hands were tied. We did our due diligence to call and confirm the posted fee prior to booking and arriving. What about the Renaissance responsibilities on the waiver that said we would have a tag notifying others of a pet in room? You can’t pick and choose what parts of the waiver will be enforced.Stick to picking up breakfast at the cafe, and stay elsewhere. Rooms and hotel were dated, and are probably a category 5, max.

We stay exclusively at Marriott properties because my husband travels so much for work. He is a Platinum Lifetime member.I understand we are in a little bit of a different time but to not have A SINGLE person check our room the entire stay (3.5 days) was odd. We also had to ask for our trash to be taken out and we were told “when you return from dinner let us know and we will do it then”. We also had to ask for fresh towels and were told I can hand them to you now”. Really? We were told they were at 100% capacity when our request for a suite upgrade (we had suite upgrades to use sent to us by Marriott) were not available. We saw maybe 25 people our entire stay. Never once saw a maid service, we had to set our trash outside the door because no one ever came and had to ask twice for fresh towels. We were told there was no overnight maid service and we understand that completely. We have never needed anything in the middle of night but to have no one touch our room once the entire stay? It’s also under construction. The shower door trim fell off 3 times. Toilet wouldn’t flush right and had to repeatedly flush it to make it clear the bowl, and a large rope hung from top of building to bottom outside of our window and kept hitting it.We have stayed at many Renaissance Marriotts. We have never had this type of disappointing stay. It was nicely located to king street. But considering we barely saw any guests and were told they were 100% capacity? I’m sorry but that’s doubtful. We didn’t feel welcomed nor did we feel like our service and choice to stay there was valued.

A little disappointed they didnt offer room cleaning, I understand the whole covid thing but for the price of the room and staying for 4 days wasn’t ideal. Would come back if they were fully up and running or if we were here for a shorter stay. Everything else was great! Great location, very quiet!

The staff and customer service is amazing! The front desk agent who checked us in, Kai, was super friendly as soon as we walked in the door. She is very informative, professional and makes you feel so at home! The parking attendants Jay C and Macky W are amazing also! From assisting us with our luggage, giving us information on things, waters to drink and taking our pictures lol, they are awesome! Our AC wasn’t working too well, I called the front desk and the maintenance guy came up and fixed it all within 3 minutes. I forgot his name, but from our conversation he was recently married and from NY. He was also very polite, bringing us waters and even extra towels. I had never been to Charleston before, but definitely plan on coming back and DEFINITELY staying at this hotel again! AMAZING genuine customer service all around!! Thank you for an amazing stay EVERYONE!!

First of all, my girlfriend and I called to see if there were any rooms available for a single night and were rudely told that no rooms were available. We happened to be near the hotel so we decided to walk in and ask the front desk instead out of curiosity. We were then told that they did have a room available and it ended up coming out to about $475.00 for a single night after tax and fees. The room had malfunctioning appliances and a very large stain on the bed skirt and was not worth the money by any means at all, seeing as how there are many nice hotels in the area. Not only that but we were charged a smoking fee that we were not informed about even though we did not smoke in the hotel room. Also no one had told us upon checking in that there was a no smoking policy on their entire property. The lack of provided information, the overpriced room along with malfunctioning appliances that could be due to faulty wiring which could cause fires, and being charged an extra $250.00 without being told and after not smoking in the hotel room is ridiculous and is why I will never stay at this hotel ever again. Also when I called to try to handle this entire situation I was just met with a very rude employee on the phone that told me there’s nothing I can do about it. This is not a hotel I would recommend staying at.

A bit pricey, but the staff was wonderful and the rooms were nice.

Staff is helpful and friendly. The hotel needs some changes. No rooms have bathtubs. Instead there is an unusual shower arrangement that takes some practice. And you cannot turn on the water unless you are in the shower and ready to get hit by it. One grab bar that cant be reached if youre wrestling with the strange and unnecessary shower thingy. You will pay $12.95 to use WiFi - for each device you want to use - unless you are a member of Marriotts loyalty club. Bed was hard, lumpy and the sheet was fitted only on three corners. No restaurant on site although one is in the works. No valet parking at the moment. Instead you drive yourself across the street into a city garage and pay the hotel $30. Garage parking fees in Charleston are not that high. It could be a lovely, gracious hotel. Maybe its still a work in progress.

Kudos to Melanie with F and B. Dusty room and very small. Bar is a joke. Parking is $30 and no valet. Website states valet parking $30. But you have to park your car. No upgrade for Platinum. Over rated boutique hotel.

Great place... super small pool... that made me sad

Wanting something close to the historic district We chose the Renaissance Charleston Historic District Hotel. Parking while checking in is tight. The man working the valet parking was very nice and informative. The employees working behind the check-in desk were very nice and also very informative. After checking in I moved my vehicle to the parking garage across the street, I was having a problem with my access code but received help from the man working in the booth (he was a grumpy one lol). Parking is tight do I went up a couple of decks and found an end spot.Our room was at the end of the hall on the 5th floor. After getting to it I was happy, it was away from any hall traffic. The room along with the bathroom was big and spacious. The beds were comfortable but the pillows could have been bigger. Our room was 501 it overlook Society St on one side an the parking garage on the other, ask for an end room its big. Overall I had a good experience and enjoyed staying here.

Ive stayed at nicer mom and pop motels then this place. Paint and some cheap construction materials do not hide the neglected bones. Staff was meh. Look elsewhere for $200+ a night

This is horrible. Who arrives at a hotel and is told the restaurant and bar are closed?

A huge thank you to Tamira, and the front desk staff. She made us feel like we were home. Staff like Tamira is the reason we keep coming back!!

Great hotel in a great location. This was our first visit to Charleston and we enjoyed the area. The staff and room were excellent and we’d come again. Looking forward to returning and getting the full effect post-COVID.

Room very comfortable but I dont appreciate paying $15/day for hotel wifi and $30/day for on street parking!!!

Everything about our stay was great. The front desk, maintenance, housekeeper, and bell man went out of their way to make us feel at home. The location was within walking distance to the best restaurants and historical sites. The rooms and bathrooms were clean, spacious, and were ideal for our stay. We will certainly stay here again on our next trip to Charleston.

Good location. Nothing special about room. Because of Covid we had no room service.

I dont know what all the fuss is about. So its downtown and...? Rooms are adequate, a bit small for the price you pay. For this price of could of stayed at a nicer place with larger rooms. Overpriced

Absolutely gorgeous! Wonderful staff!

Nice Hotel. Good comfortable bed. Firm but not board like. Good shower. Quiet rooms. Friendly staff. Close to everything.

Positive: location Negative: no microwave in the room & there was quite a bit of confetti from the last group

Beautiful hotel and fantastic location. Highly recommend!

FANTASTIC view of the River but room was kinda freaky with the Art and decor but a fun place to be. Great location for restaurants and things to do.

I used to love this hotel but everything has declined over the last few years. Rooms are a little weathered. Staff has declined. Over just average.

The manager Lauren at thid hotel is amazing and super welcoming person, even accommodating us with our situation and making sure everything was safe and well for everyone. Id highly recommend the hotel, and the staff here is great.

Renaissance Charleston is a beautiful hotel located within walking distance to the historic buildings and great restaurants. The staff is very nice and helpful. I highly recommend anyone to visit this city and this hotel :)

We were immediately identified as lifetime titanium elite members and thanked for our loyalty. Sarah the Navigator (concierge) spoke with us in advance of our arrival and had all our food reservations and tours in order. She remembered our names during all the days she was on duty. The property is first class, safe and close to all attractions. Kia was great as the assistant manager as was Jay who worked in the restaurant and as luggage cart prover and doorman. We ate breakfast five days in the restaurant and the food and service was as good as Husk or the other fine dining restaurants. This was our first trip to Charleston SC and we when we return we will be staying at the Renaissance again!

Great roof top bar

We got a room in the 3rd floor next to the elevator. It was very annoying that we heard the elevator bell all morning. The room was big and the bathroom was clean.Jay, (valet operating ) was very nice. He started great conversation with us. The parking is $30.00. Street parking is free until 9:00 am but make sure you are there at 9:00 am so you won’t get a ticket. The Pool is a bit small. No breakfast being serving which was disappointing.

Just stayed here with my fiancé for 4 days. Loved it! Staff was super friendly at the door and desk. The decor was so cool and hip. Loved the bunny wallpaper in the bathroom! And the artwork over our bed. I didn’t realize they only serviced the room upon checkout, but we did request linens and towels and they sent them up. Room was great! Pillows weren’t comfortable for me, but my fiancé loved them.We got breakfast at the little cafe that is attached or associated with the hotel. They’re renovating the hotel restaurant but there’s so many places to eat within walking distance that we didn’t miss it.Fridge was a little small and there is no microwave or anything so if you do get a doggy bag from dinner, you can’t reheat it. At least in our room, maybe the bigger rooms have one.Loved the shower til the knob came off 😬 but popped it back on it it didn’t fall off again.I highly recommend breakfast at Another Broken Egg Cafe as well and taking it back for breakfast in bed! We did that and laid out a delicious buffet on the bed hahaGreat hotel, comfortable and pleasant! Made our wedding planning trip very nice. Thanks for a great partial week!

Not pleased with my stay here whatsoever. The hotel was almost $400 per night. For $50 more, I should have just booked The Dewberry.I’m a loyal Marriott member (I have status with Marriott) and my stay here is abhorrent - to the point I am looking to see what other hotels have availability still.We checked in and immediately were presented with a few issues:1) There is no valet parking. Self parking is $30/night.2) There are NO guest services. They will not clean your room. You have to call down for towel changes.3) The walls are THIN. I could hear every word of people having conversations in the hallways, as well as neighboring rooms.4) The lights flicker with any movement. Your door opening/closing. A neighbors door opening/closing.5) Housekeeping is walking around with masks being worn incorrectly - only covering their mouths, not their nose.For the quality and lack of service this room should be at most $150 - I’ve stayed in nicer Holiday Inns.

For a $400 hotel, I really expected them to have better beds. I literally threw out my back in the morning trying to workout at the gym. Had back and shoulder pain all throughout the night. Never staying in this hotel again

We wish they had daily room cleaning.We always had to request for bottle water.We smell cigar smoke on the 4th floor for days but the front desk service was good.We had to pay for parking daily at a cost of $30.We were a bit disappointed.

This hotel is the worst hotel I have stayed in at in over 10 years. The lobby is cold and has no comfortable spaces to sit visit have a drink or coffee any time and visit or talk business. Just mainly dull empty cold space. The rooms are grey and white and have fan noises. the bathroom was not new and towels worn and thin and no robes. No extra blankets no color, no free wifi. Big ugly TV took up most of the wall. Way over priced. No nice bar open all day. Lots of much nicer hotels in Charleston for less or the same price. Staff was nice but does not make up for the awful decor and lack of design and amenities. The design is similar to southwest airport terminals if you like that.

The good: Great location, nice, quiet, beautifully furnished rooms. Free bikes to ride around town.The bad: no free WiFi. $30/night parking.

I spoke with the front desk manager and she was more thanwilling to offer hope on Monday.I am an Eagle Scout and Citadel Graduate who has truly gone through challenging times.

Positive: Great Location.

As a frequent visitor to Charleston, I will be coming back to the Renaissance again and again. I love this hotel for its location and the people that work there. I find they set the tone for your stay when they welcome you on arrival and every interaction just added to the stay. The team provided great recommendations for restaurants and tours and helped us score reservations even on a busy holiday weekend (Thank you Sara). The hotel itself is lovely, clean, and well maintained. We loved the whole experience and cant wait to get back.

Great location but the overall stay at the hotel was somewhat disappointing. Stayed here for a couple of days to celebrate my birthday. Check-in was prompt but the associates fell short in going above and beyond to make our stay a more memorable one considering the fact that the team knew about the special celebration when the reservation was made. Although not expected, most Marriott hotels would have prepared an amenity or a card especially for a Titanium Elite member as a little gesture. In addition, there were rooms for improvements in terms of cleanliness and condition of the room i.e. hole on bed sheet, hair on multiple surfaces, pill on the bathroom floor and etc. were noted upon arrival. Housekeeping service was not offered during our stay due to Covid, but available upon request.Paper thin walls...the housekeeping staff was talking on the phone so loudly right outside our room and making loud noises while cleaning the room next door which interrupted our rest one of the mornings. Will probably not return for future stays.

We had a wonderful stay in time of CoviD19, everything seemed sanitized and in perfect condition. The location is perfect 👌 you will find great restaurants and bars within minutes.

Not very clean at all. We had trash in our room and the toilet was dirty. Asked to be switched to another room and it was pretty much the same. They also told us they would not be cleaning our room for our protection and we had to ask for towels and soap. The coffee in the cafe was also very bad. Not a typical Marriott experience.

Hotel is in excellent location in historic district. Valet/bellmen Bill and Mackey provide extremely friendly and professional service. Have stayed here a number of times - do not expect to check in early. Will in most cases not happen. Not sure why as housekeeping seems to attempt to clean rooms early. Rooms are clean but on the small side. Bathrooms are nice size and very clean.

Stayed during covid and felt very safe. Great place to stay but took a star off after the valet slammed the front door in my husbands face so he could give another couple some bottles of water while we had to take our bags our bags out to our car ourselves.

We stayed here on a charter trip with the VCU basketball team. Our team won over the College of Charleston so it was a wonderful trip. The hotel is very quaint, clean and well maintained. It is in a good part of town and walking distance to lots of fun things. It was also walking distance to the venue of the game. We plan on staying here the next time we are in Charleston.

Our room was spacious and clean. Beds were comfortable. Location is great. We self-parked which does not give in-and-out privileges, but we never needed a car during our stay within the Charleston city (we stopped by a plantation before we checked in the hotel). We want to give two thumbs-up to Christian who was professional and courteous.

Not impressed.Was thinking we booked a nice hotel in downtown Charleston.We are platinum elite members and stay at all Marriot properties.This one disappoints a bit.The staff are nice, the downstairs service good. Its the room.Ugh.Not cleaned well.Body hair on toilet seat, shower wall, si k.Not ours.Had my black socks on and wow..the floor is nasty with dog hair everywhere.Fridge ineeds replaced, frosted up.We brought bubbly for nye but could not put in warm fridge.We are here for our anniversary, which was nye. Met and married hereThought this was a little more upscale from courtyard. I understand covid is hurts the staff but cleaning room should actually be a lot tighter and clean.Clean it up Marriot, people have choices.

Everything about this hotel from start to finish was excellent! You cannot beat the location. We loved having the complimentary bikes to use and checked them out on two days. (Wearing a helmet is not required but the front desk provides them if you ask.) Also loved the Aveda products provided in the bathroom. The staff was friendly and welcoming. Id love to come back!

I loved the location and the doorman was not only attentive but great with directions. Staff generally very friendly. Parking was handy.Room was modern but small.Had to move due to a musty smell.Over all a nice hotel but pricey.

Beautiful hotel, terrific location, friendly staff. Our family stayed here during the December break from school and it was wonderful. Clean, spacious rooms, an amazing gym (with two Pelotons), a fabulous location, and lots of boutique touches. The entire staff was terrific, especially Sarah at the concierge desk. We planned our trip with two hotels to move to a boutique hotel at the end of our stay to get a lot of character and we ended up wishing we had stayed at this hotel the entire time.

Ill start my review by saying the Renaissance Charleston Historic District is a beautiful property, in a great location with incredibly helpful staff. However, the hotel walls are paper thin. We heard our neighbors phone conversations with perfect clarity and every door close was completely audible. As a result, our baby couldnt sleep (which meant that my wife and I couldnt sleep either). Its a shame because otherwise this is a great property.

Great service ice alloy of fun!

It’s a pretty hotel, great location. Service was good, not great. I think it’s a bit overpriced.

Staff was amazing! Very accommodating & friendly! Once they found out we were celebrating our 10yr Anniversary, we received champagne & chocolates!! Hotel was beautiful! Fitness center was great, had everything I needed! Location was excellent, short walk to everything!

This was our first visit to Charleston and we loved the location. The hotel is very near the center of the historic district. Much of our time was spent exploring the historic district and enjoying the many dining options. The hotel looks newly renovated with a large flat screen TV, modern bathroom and hardwood floors. The staff was very friendly and helpful and made our stay even more enjoyable.

We came to Charleston SC for a quick get away for the New Years Holiday. It was wonderful. The Hotel was very responsive to short notice and met all of our expectations with late arrivals and answering questions about tour groups for the next day. Even answering questions about breakfast and lunch ideas in the historical district.

Nicely updated hotel in prime location. Titanium loyalty was rewarded with suite upgrade so that is always much appreciated. Suite was spacious and modern. Staff were friendly and helpful. Within walking distance to everything downtown. Fitness aerobic equipment needs some updating.

The Renaissance Charleston Historic District Hotel in Charleston is a great hotel to visit and to do business in. I really like the feeling and atmosphere of this hotel with all of the art on the walls, the colors of everything, the music, and the overall vibe. I can feel more relaxed and less stressed out every time I come here. This hotel is very clean and consistently well maintained. The staff here is extremely helpful and will go out of their way to make sure that everything that you need is taken care of and that everyone has the best visit possible. I have had an overwhelmingly positive experience every time I have been here and I look forward to being able to come back again for another visit.

The hotel is very nice and chic. Its been recently renovated and was beautifully done. The room was very comfortable and spacious. The bed wasnt the most comfortable but wasnt awful. The location in downtown Charleston is perfect for shopping, dining and touring around the beautiful city. The staff are all very friendly and helpful across all areas of the hotel (registration, valet, housekeeping, etc.)

Very friendly staff welcomes you when you arrive. The lobby was decorated for the holidays and festive music was playing from the bar. The room was fairly modest, even though we were upgraded to a larger room with a king sized bed. The bed was fairly firm, but pretty comfortable. The restaurant featured a full breakfast menu, which was included with platinum status. Options included breakfast sandwiches, yogurt, oatmeal and eggs. The gym had a good selection of equipment, which overlooked the small outdoor pool. It was too cold to enjoy the pool though. The hotel is tucked away on a side street, which makes it a little hard to find. Overall, a nice stay.

Love the great location. Lovely & comfortable smaller hotel. Excellent customer service & staff welcoming. Bar has indoor & outdoor seating. Doormen are wonderful.

Great place to stay, well located.

My wife and I were on a road trip to Hilton Head Island and decided to stay one night in Charleston before going on to HHI. We have been to Charleston before and just did not have enough time to get our fill of history, food and Southern charm. On our past trip 4 years ago we stayed outside the historic district but were determined to stay inside on our next visit. We chose to stay a the Renaissance Historic District on this trip and it turned out to be an excellent choice. The hotel is definately up scale and centrally located so it is within walking distance to all the sights and restaurants within the town. The staff was excellent and very friendly. We will definately return to the Charleston, hopefully with more time. When we do we will stay at the Renaissance. I recommend this hotel to anyone traveling to Charleston.

I enjoyed our stay at the Renaissance in Charleston South Carolina. The room was very comfortable, setting was very convenient and our valet Jay C. was awesome - he really took care of us for the weekend! Definitely would recommend this hotel to anyone traveling to Charleston, SC!

My daughter and I traveled to Charleston for a 3-day mini-vacation and had a very positive experience at the Renaissance. The hotel is attractive and in a very convenient location relative to the historic district, with excellent restaurants and bars within a 5-10 minute walk. All the hotel staff were great, we received helpful recommendations on tours and restaurants and excellent service overall. Our suite was roomy and comfortable. I would definitely stay here again and highly recommend this hotel to others.

Renaissance Charleston Historic District Hotel is a wonderful hotel that has it all and everything that you could want in a stay. I really like the art and modern designs inside as it is totally different from just about any other space in Charleston. The staff here is amazing and anticipates your needs before you have them. This place is very well run and does what it takes to provide an excellent experience. I recommend the Renaissance Charleston Historic District Hotel if you are looking for the best stay available.

A beautiful hotel with a great location just off King and close walking distance for most everything in the historic area. Workout room is well equipped and has two Peloton bikes ....bring your shoes. They also have a great bar and fantastic staff to grab a well deserved adult beverage after your long day of exploring .

The hotel has a cool vibe and style and is a perfect location for exploring downtown Charleston. If you aren’t going to be in the room much, it’s a great choice. But the thin walls/door make it less of a destination for a relaxing stay. As a platinum, I received early check in and late checkout, but no Suite Night Award upgrade, or upgraded room. No lounge, so they offer points or breakfast in the restaurant which I took advantage of. No host stand in the restaurant which did make it awkward to figure out how to get a table since the staff was busy when I arrived. Every one on staff I interacted was very friendly.

This place is tucked away in the historic district- perfect for walking to everything you desire. The customer service was top notch. The meeting space was nice and the meeting breakfast options were a surprise. The rooms were spacious and had character. Excellent option for the downtown area.

My old college girlfriends and I went to Charleston this last weekend to celebrate turning 40 and our long-time friendship. This was our first stay at Rennaissance Marriot and we had a fabulous stay! The staff from the front desk, to the cleaning service, to the bell men were extremely hospitable, friendly, and knowledgeable. They took time out each day to see how we were doing, offered suggestions, gave directions, and welcomed us back each time we returned from an outing. Our room was clean, spacious, and fun. We loved the eclectic decor of the hotel, the complimentary water and bikes, and the free dum dums each day (so did our kids we we came home). The hotel is a good balance of lively fun and quiet relaxation. We honestly cannot wait to come back next year!

Off to a great. Beginning. Easy to pull in, friendly valets, lovely unstuffy staff all very warm and welcoming. A beverage ritual in the afternoon, in our case, Charleston mules. A funky flair throughout from the entrance to the wall decor to the room. We had a bathroom decorated with bunnies. All the amenities. Felt vibrant and exciting! Nice cozy bar. Bikes for rent.

We spent one weekend night in Charleston and found this hotel to be modern and clean. We really appreciated that there was no carpeting in the room. The staff were friendly and helpful. We were able to walk to everything from the hotel.

It was a great time. The hotel was clean. Any problems we had it was taken care of right away. I wouldn’t mine staying here again. They were so helpful giving us directions and were right in the heartof the historical district.

Perfectly located for walking to any of the historic sites

Not ever being to Charleston or seeing the hotel we were pleasantly surprised. The staff went out of their way to help and accommodate my party. We were a large group flying in at different times. The hotel made sure that people’s names were on rooms so everyone could get in somewhere. They were so friendly and accommodating. From checking on the room payments to sending up an air mattress late in the evening. It was all greatly appreciated and made for a wonderful bachelorette party for my cousin!! Thank you!!

My wife and I celebrated our 50th anniversary the week end we stayed at the Renaissance, the stay was very enjoyable because the staff made every effort to make us feel welcome. I was a little disappointed with the room upgrade we received. There was a small balcony but the room was smallish BUT it was very comfortable. Your staff is wonderful, interacting with guests and answering questions about Charleston and the area. Thanks, we had a wonderful time and very much appreciated the anniversary gifts.

As a Marriott Gold Elite member, the Renaissance Charleston exceeded my expectations AND experience in every way. The staff was knowledgeable, cheerful and helpful! The overall accommodations were updated, modern, clean and comfortable. The location is spectacular and the cost is reasonable. This grounded a wonderful girls trip celebrating my mothers 75th birthday. I will recommend this property to everyone!

Short version: Saw 2 rooms that were cleaned but they were disgusting so we left and didnt actually stay. The front desk was not apologetic and said - ok, well refund you and we left to find a cute Airbnb nearby and was the best decision.Long version:We booked for a long weekend Thursday night to Sunday night for our elopement weekend since COVID took our original plans away. We found this hotel based on reviews and the fact that my husband is a Bonvoy loyalty member - and a very high level one too (Consultant that traveled almost every week!) We called a week in advance to ask for an upgraded room since we would be getting married and wanted to request a bigger room. They said all the rooms were booked up, which was fine. So we get there Thursday around 5:30pm and check-in. The doorman/bell hop was super friendly and really helpful - he was probably the best part of our stay.We unloaded our car at the hotel and parked (at a really scary parking lot across the street - its $30/night with in/out privileges) and made our way to our room. We walked down these carpeted hallways - which is such a pain to roll suitcases - I never understand why hotels use carpeted hallways... anyways.Our first room was a typical regular room. We had a cake with us that we wanted to put in the fridge and when we opened the fridge, there were 3 takeout boxes of food in the fridge and it smelled so bad. The smell of old food wafted through the room so my husband called the front desk and then I went to put some other stuff down and saw hair in the table.. gross!They sent us to another room and this one might have been worse? There were 2 large brownish stains that were on the comforter - just right on top in broad daylight. AND there were crumbs on the couch. DEAD. A$$. SERIOUS. like at least brush the crumbs onto the floor? LOLAfter this, we were like - F this. They clearly dont care about cleanliness or have a checklist. Like even without COVID, this wouldve been a problem, but its even more of a problem because it left me with very little confidence that someone had thoroughly cleaned and sanitized this room. TOTALLY UNACCEPTABLE.My husband walked down to the front desk to tell them that we were leaving due to the rooms being unclean and they just said - OK. its as if they had expected this or knew this would be happening because they made zero effort to make us feel welcome or to keep us there to stay. Lets just say were never staying at this hotel again - with or without COVID and we will definitely be telling all our friends and family to stay elsewhere when in Charleston.