user
Professional Muffler Inc
624 3rd St SE, Cedar Rapids, IA 52401, United States
Appearance
Professional Muffler Inc

Comments
Su
Review β„–1

Quality repair.They are exceptional in customer service & work performed.Highly recommend. πŸ‘

Da
Review β„–2

Randy.. mark..Eric.. amazing always! I have been going there since I first learn to drive. I remember as a child going to randy office with my quarters getting candy.. always friendly honest and works there butts off. My child goes here now and recommended all!

Be
Review β„–3

Very good people its my second time there and I was helped in 30 minutes. I recommend for everyone. Theyre doing good job and the customer service is very nice.

HA
Review β„–4

Amazing service! Even though they werent able to do the specific work I needed done to my car they took their time to direct me to the right people.My family has been going to them for a while now and its always been a pleasant experience.

Se
Review β„–5

Very Professional, quick and reasonable. Thanks to Randy for squeezing me in at the last minute. Its the only place I will take my vehicle for exhaust work.

Al
Review β„–6

Had a cracked exhaust manifold on my Ford Pickup. Randy got it fixed and me on my way within a few hours. Justin is always kind answering the phone. All the qualities I like when doing business. 5 stars+

Re
Review β„–7

These guys are something to talk about! Theyre honest and make sure you know exactly what theyre doing. I appreciate the patience & welcoming atmosphere from everyone at Professional Muffler!! I will definitely continue going there for all my cars maintenance and repairs.Thank you,

Ca
Review β„–8

Very helpful and honest. Short of help but got right on my car!

Ko
Review β„–9

Once again, these guys have come through for me. My tailpipe fell off my muffler. Took it in for them to replace and repair. Satisfied once again. My Tech was Ryan. This guy gets things done. Thanks again Pro Muffler.

A
Review β„–10

Great place to have reasonably priced work done,Randy and his crew are very good at what they do and it shows in their work.

Au
Review β„–11

Awesome experience. First time ever going here for anything and they was very professional and told me before doing any work on my car

Tw
Review β„–12

Needed to get my vehicle up and running fast was able to get in right away. They were professional and fast. Thank You!

Je
Review β„–13

Awesome work and a decent price...Young Mr Alex has an Awesome attention to detail. He goes above and beyond

Er
Review β„–14

So glad I found this place. Incredible service and genuine customer service. If you are looking for an honest mechanic concerned about customers, look no further. Is there an option for 6 stars?

Mi
Review β„–15

Always a fantastic experience here!! Randy the manager is always willing to get you in as fast as he can. They do quality work and the price is always fair!! Five stars!!

Jo
Review β„–16

Randy is a very nice guy. My mom has always refered him to go to him and never had any problem with his service. If any were to arise, hed take care of it

Da
Review β„–17

Professional muffler was great with my car! Alex (I believe was his name) was very informative and professional. Will definitely take my vehicles here in the future if needed and highly recommend this place to others!

Ri
Review β„–18

And the guy is there another business they dont waste no time just take time and patience and they do it right

an
Review β„–19

Fast, courteous and fair professionals! 5 stars!!

A
Review β„–20

They are awesome! Explained the problem, solution, and fixed it for a reasonable price. Really quick and had it done way earlier then expected!

Br
Review β„–21

Prompt good work.

Jo
Review β„–22

Hands down the best place to take your car in Cedar Rapids! Randy is the best! Been taking the car there for years and always consistently the best price and best service by far!

JA
Review β„–23

Trustworthy business. Very good about calling with explanation of vehicles problems. They dont overcharge. Very satisfied any time I have went to Professional Muffler

Er
Review β„–24

If you can find a place that offers better service at a better price....you must be doing your own work. This place is far and away better then any place around. I have used them for over 25 years. Helpful, honest and reasonable. Thank you

st
Review β„–25

Went to another muffler shop in town twice didnt fix the problem took it to professional muffler fixed it the first time and was cheaper very knowledgeable and friendly

Ke
Review β„–26

GREAT staff! Extremely knowledgeable& helpful! Prices are reasonable. Youre able to get in promptly, get the work done & get on your way!!

Te
Review β„–27

They are so great on peoples vehicles they get the job done they are so friendly I take my vehicle to this place all the time

Jo
Review β„–28

Reasonably priced and pretty quick turnaround

Mi
Review β„–29

These guys that run this place are awesome! I always get good service when I come here and I know I can trust them with my car. Even my classic cars and my Hotrod! I doubt that theres anyone in the Midwest they can do a better job than these guys !

Je
Review β„–30

Wonderful service. Dropped my car off the tow truck on a sunday without even talking to them..called on Monday morning to let them know key was in drop box and what was wrong.Picked it up on Tuesday fixed. Great job and great price.

Bo
Review β„–31

Love these guys downtown Cedar Rapids ... did a perfect job on my 15 Silverado!!!! Im loving my dual exhaust they installed. Forever a customer!!!

Di
Review β„–32

Everything is going well so nice to have a quiet vehicleThank you

Tr
Review β„–33

Best Muffler shop in the CR area, and not limited to just mufflers. Ive been trusting them to do work on my vehicles since I started driving due to my Mother recommending them to me. Randy and Mark are awesome and very very thorough when it comes to getting things done right the 1st time. Prices are Very fair and reasonable

Ke
Review β„–34

Highly recommend... Randy and the other guys at professional muffler in cedar rapids on 3rd street will take care of you. Competent mechanics quick service and affordable prices... Ive been going here for years. Customer waiting area is comfortable and clean. Well done Randy and the crew.

Ca
Review β„–35

Were great with welding on my O2 bungs even if I messed up and they had to do it twice

St
Review β„–36

Ive been going to Professional Muffler for 30+ years. Theyve always treated me right and at a fair price.

Ca
Review β„–37

Randy & the staff at Professional muffler are friendly, reliable, hard working & fair! They are the only people I trust to fix my van! They work quickly, are thorough & pricing is very reasonable!

Bi
Review β„–38

Good service. Quick. Fair prices.

Yo
Review β„–39

I lived in Iowa for 6 months only in 2018 and the first time I fueled my new Accord there, all sorts of lights in the dashboard turned on. The dealer wanted to change so many parts including head gaskets and fuel injectors for over $750. I went to Professional Mufflers and the mechanic there refused to do any repairs on it until I have done all the testing he wanted me to do. The car got back to normal on its own, nothing was really broken in it like the Honda dealer said. Very honest and professional mechanics. Thank you.

Ma
Review β„–40

Great place. Highly recommend.

Ry
Review β„–41

Always professional, always courteous, always the best... (Arcadia Tire) We always know the job will be done well there when we send it out.. Thanks again!

Ry
Review β„–42

Simply the best muffler shop around. Randy has been there forever, and so have the majority of his mechanics. These guys do great work, and you NEVER have to worry about being lied to, or overcharged. They will explain the issue, show you exactly what needs to be fixed, and then generally present you with a few options, depending on your budget. Also, they do more than just repairs, they install completely custom performance exhaust if that is what you are looking for. I have had them do repairs and custom work both, and have always been impressed with the quality of their work. This is definitely the place you want to take your vehicle for anything exhaust related if you live in the corridor!

Jo
Review β„–43

***** 5 STARS!! Professional Muffler was recommended to me by a friend. I had two mini vans I have been neglecting to have fixed because for the past 3 years, every time I take a vehicle in for repair it costs me an arm and a leg. Good Year used to be a great place. But now they want $40.00 just to look at your vehicle and tell you whats wrong!I took my first mini van to Professional Muffler, knowing I was leaking brake fluid like crazy from both the front and the rear. It was only $296. ! I couldnt believe it. So I took my other mini van that had a belt getting ready to snap. I had been quoted more than $400 by another mechanic. Professional Muffler had it done quick for a little over $90.00!This place is honest, friendly and reasonable. Two thumbs up and a 5 STAR review from me!

Cr
Review β„–44

If you want honesty, he good prices and awesome work definitely take your car here. I dont trust mechanics but these are the people to bring your car to. Im totally impressed

To
Review β„–45

All ways fixes what needs fixed if anything else?should arise?they will call you to confirm to move on or not

Ph
Review β„–46

Bestplaxe in town to get work done.

Ca
Review β„–47

I found this place and did a great job. Love the new sound of my car and it didnt take that long. Great job

Da
Review β„–48

Randy is amazing

Je
Review β„–49

Great job!!

N
Review β„–50

Came here out of the blue. They hooked us up with a amazing price. Car sounds amazing after v pipes were replaced. Will be coming back here in the future for any muffler problems or replacements. Was $700 then the two other muffler places we had quotes from. Amazing!

Mi
Review β„–51

It was a goid expirence. Randy was very nice and did a good job. I highly recommend them to anyone.

Th
Review β„–52

Great work and always stands behind there work

sh
Review β„–53

They did a great job welding stainless steal piping under my 2016 f250 superduty. They put hangers under it and we’re quick and professional! The pricing was good as well! I’d highly recommend them for all your vehicle needs!!

To
Review β„–54

Great work as usual, Randy and his employees are always helpful, courteous and friendly, been going there for years. The best muffler shop in town.

Ja
Review β„–55

Friendly and HONEST!

Ta
Review β„–56

Good pricing and fast

Br
Review β„–57

Good work at a fair price

Ma
Review β„–58

Originally came in for an exhaust leak, but their technician Mark was able to diagnose, and fix, a bigger issue. Ended up solving soo many problems I was having with my truck!

Ka
Review β„–59

They do most of my work on my cars.I have gotten to know them by name.Great bunch of guys that work there.They do very good work.

Ri
Review β„–60

Problem? Take it to these guys. They know what they are doing!

Ch
Review β„–61

The guys always offer excellent work at a very fair price. I have been taking my cars here for years. I have never had any problem with re-work, they always do the job right the first time.

ju
Review β„–62

Amazing service!

Mi
Review β„–63

I had a relatively simple issue, and most other places in town wanted to install a brand new part. That would be fine, only my car is just a $1500 beater, so I obviously dont want to be putting into it too much.They fixed the issue very quickly, and the price was way better than I even hoped to get it for.They were very courteous during the whole process, I definitively would say that they are a business worth keeping in my list of recommendable places.

Ar
Review β„–64

Very nice, talented and reasonably priced. Very helpful staff and the truck sounds great. Thanks guys!

Sc
Review β„–65

Great place to go. Always great service and great prices

Ta
Review β„–66

Took my truck in at 9AM for a dual exhaust system and leafspring swap. Had me ready to by 1PM and under budget. Absolutely recommend

Ro
Review β„–67

Randy is the manager and is awesome they have very fair prices

Sc
Review β„–68

Came highly recommended by many friends and exceeded my expectations! Got the work done quickly and at an extremely fair price. They diagnosed and repaired a problem that another shop were unable to even diagnose. Also, terrific communication by calling me with updates and before they charged me for anything.I will be returning here often (but hopefully not too often). Thanks Pro Muffler! A++

Bo
Review β„–69

Always fast and excellent service.

Li
Review β„–70

They were fast friendly service and far even lower then estimate i would go back very happy

Fr
Review β„–71

I am very pleased with the work and people here. I was referred here by Hubbles in Marion because they couldnt weld the parts because the metal was too thin. They gave me an estimate of over 2100$ for new catalytic converter and pipes including labor Randy inspected my problem and and asked me to tell him my story again so I did, he said well they would have had to disassemble everything, and asked me if the cracked pipe that was too thin was my major issue. I replied yes and the sensor light. He said well Im a pretty good welder so... I said how much and he told me 20$ I was happily surprised! He did the job and further inpection showed another crack in the flange close to the sensor that went bad and a muffler with some holes, he repaired it all for just under 500$. I am so thankful there are buisiness and people like Randy that are looking to help you fairly and great priced! Thanks again. Fred

Je
Review β„–72

They got us in right away, presented us with our options, and got the car repaired very quickly. I have had car repairs done here for years and well continue to.

Ce
Review β„–73

Took care of me that same day when I was in a bind... Great service, and reasonable prices. Definite recommend.

Je
Review β„–74

Got in b4 my scheduled time. Super fast and very nice employees.

ja
Review β„–75

Randy is the nicest man Ive ever done business with πŸ‘πŸ‘πŸ‘

Ja
Review β„–76

I visited the Professional Muffler auto repair shop in Cedar Rapids Iowa and as always this is my number ONE go to mechanics for questions and to have my repairs done. Randy is an awesome man and 100% a trusted mechanic and his auto repair shop is the best anywhere I have ever seen and gone to for what I needed to have worked on and done with the services they have to offer. The price is very fair and cant beat that when they are 100% a trusted mechanic shop.

Ch
Review β„–77

Again these guys are great. i took my car in for an oil change to firestone, they checked for other issues. their quote/labor was insane for what they found. $1600 for struts/tire rods/etc. labor alone was half that almost. took that same quote into professional muffler inc and Ben there cut it down to $876 with labor and said the tire rods were pretty good actually. very honest and informative on how all the pieces work.go to these guys first for body work (struts/brakes/shocks/mufflers/etc). they are great.

th
Review β„–78

I have always taken my cars to randy. They do great work and are honest.

Ho
Review β„–79

Have had work done here on several occasions for different things. They were so easy to work with and had the job done in a timely manner. Very happy to recommend these guys!

Vi
Review β„–80

This place rocks! Randy did an awesome job on my exhaust. Cost less than I thought it would. Great job!

De
Review β„–81

Best price, good service, pleasant staff

Ed
Review β„–82

I trust Professional Muffler implicitly. Ive taken my vehicles here for 20 years after getting a recommendation from a friend. They go above and beyond to treat you fairly. Many years ago I had a muffler replaced at a competitor. Since I had a lifetime warranty on it, I went back when the exhaust started leaking a couple years later. They told me I needed a new axle pipe in addition to the muffler. Since I had just replaced that pipe within a year, I was skeptical and went to Professional Muffler for a 2nd opinion. They told me the pipe was fine and even offered to replace the other guys muffler for me for free. This is just one example of how Randy and his staff bend over backwards for you. Theyve earned my business for life.

Jo
Review β„–83

Fast. Good work.

To
Review β„–84

Ive relied on Randy and his guys for 20+ years, for any and all exhaust and suspension work on all my vehicles. Great, honest advice and service. Best shop in town hands down!

Ch
Review β„–85

Great price, freindly staff, what more could you want?

Ke
Review β„–86

Great work, very reasonable and they we able to get me in quick! Highly recommend them!

Ja
Review β„–87

These guys are quick, reliable, and get the job done affordably. Go nowhere else for exhaust work.

br
Review β„–88

Highly recommended had them do the exhaust on my 1970 camaro very pleased with the workmanship! would recommend to anybody!

Am
Review β„–89

Brought my car in because it had become very loud. I thought that the entire muffler shaft needed to be replaced as thats what Goodyear had quoted saying that would cost $480 for that and couple other things. $64 later at Professional Muffler and 30 minutes to repair I was out the door with a simple repair.So glad I was recommended to this place!

Ni
Review β„–90

Came in for an estimate to get a loud rattle fixed, and Randy took care of it for no charge. Still need a new muffler, but at least it wont make that good awful racket until I get it replaced. Second time Ive been here and very impressed both times. Totally recommend it.

Ro
Review β„–91

Good prices and friendly professional staff.

Te
Review β„–92

I had a hole in my exhaust and it sounded like a tractor. I made an appointment, Kevin got me in at 8 am the next day, gave me an estimate, and had me on my way before 9 am. Purrs like a kitten! Very reasonably priced and great work!

Mi
Review β„–93

Randy and his crew did a great job fixing my vehicle. Done right, done fast, affordable.

Qu
Review β„–94

The manager Randy very good friend of ours nice place to go and get your car work done

na
Review β„–95

Had a hole in my exhaust. they fixed it in 5 minutes. didnt try to sell me anything else or sign me up for anything. and everyone was nice

Jo
Review β„–96

Great work, reasonable prices, honest diagnostics, and awesome customer service!

Do
Review β„–97

Randy and everyone at 3rd Street shop are everything your wanting in a repair shop. Where I have gone for the past 17 years for all my work needing done that they can do

Lo
Review β„–98

I thought my Cadillac convertor was going out on my car. I called them to schedule an appointment, they informed me that if my car had less than 80,000 miles it would be covered by the manufactures’ warranty and should bring it to the dealer. This was very helpful information that they didnt have to share!I went to Dave Wright Subaru to have them look at the issue. They said the heat shield had come loose and for $50 they would remove it. They said it was not needed. I asked them to touch nothing. The visit took 35 minutes to do nothing.I went to Professional Muffler that same day. They looked at it. Spot welded the shield back in place and didnt charge me anything! I was in and out in about 8 minutes. Friendly, fast, and know their craft.

da
Review β„–99

As always Randy took care of me fair price and food work

Ke
Review β„–100

Randy is always Fair and they do quality work

Information
24 Photos
100 Comments
4.8 Rating
  • Address:624 3rd St SE, Cedar Rapids, IA 52401, United States
  • Site:http://professionalmuffler.com/
  • Phone:+1 319-366-3189
Categories
  • Brake shop
  • Auto repair shop
  • Muffler shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations