From the moment I step into the office for my dental appointment, Im attended in a friendly and professional manner. Dr. Robinson always spends the time to explain to me treatments in detail, to my satisfaction. I always learn something new about dentistry related to my situation. Natalia is so helpful in her suggestions for my dental care, providing me with clear directions on how to keep my teeth, gums, in good shape. They care for my well being and I deeply appreciate that. I strongly recommend Tarheel Family & Cosmetic Dentistry to anyone looking for a friendly and professional dental clinic.
I am so happy with my dentist, Dr. Todd Robinson. He is very professional and friendly. He knows what he is doing and takes the time to explain procedures and answer all the questions you may have. Natalia is wonderful too! Very friendly environment!
Great experience. Dr Robinson was very honest about my options. He gave me flexibility with risk explanation. I feel he is detailed in his work. His dental assistant was also very kind and gave me education to start my visit. Nice office staff too.
I had to have an emergency wisdom tooth extraction and the staff members, especially Dr. Robinson, were extremely friendly and helpful. They all calmed my nerves and explained everything very simply so that I could be at ease for the process. I HIGHLY recommend the practice for any dental procedure.
Absolutely loved this place! People are friendly and love to help patients. I called several places in Chapel Hill and this is the only one that was able to help me out with an appointment within the week.
The people were great. All procedures were explained fully. Future work was evident by pictures. I would highly recommend this practice!
Compassionate, gentle and they don’t try selling you add on products and services. Did a super job on my first crown that I was nervous about getting.
Personable, willing to answer any questions I had. Office is clean and well-maintained. This was just my first visit but it went really well!
Dr. Robinson and the team at TFCD are amazing! Our entire family has been with this dentist office for over 2 years now and they have proven to be one of the best dentists we have ever experienced. Dr. Robinson takes the time to explain the issues with your teeth but you know that he is not looking to recommend unnecessary treatment. They are patient, available, and thorough. We HIGHLY recommend this dental practice!
This is a great practice. Dr. Robinson and his staff are dedicated to providing excellent care in a welcoming environment.
I have now had both a cleaning and a procedure at Tarheel Family Dentistry. Both were very comfortable experiences. Everyone was very nice, we enjoyed a few laughs, and the work is excellent. I am recommending this dentist to my friends and family.
Recently moved to the area, and needed a new dentist. When I finally got around to making my appointment (the dentist is not my favorite activity), the got me right in. The cleaning and evaluation was done efficiently. I’m glad I made the appointment.
The team is very friendly, knowledgeable and professional. From my experience the crew reflects the leadership.
Great experience. Very friendly and comforting when I was anxious about procedure. Personable staff and Dr. Robinson is fast thorough. Can’t recommend enough!
Absolutely love the staff and Dr. Robinson! I am generally one who hates going to the dentist but everyone here made me feel really comfortable and explained every step of what they were doing and always asked if I had questions. HIGHLY RECOMMEND!
The entire staff is so friendly and helpful. They clearly work to make sure that you are comfortable and informed with everything they’re doing (including being upfront about costs).Also, I love a dental practice that doesn’t shame its patients.
My dentist and their team are wonderful. Ive been going here for a few years now, and the current dentist at this practice, Dr. Todd Robinson, is truly excellent. He has been doing a lot of major work on my teeth recently, and has treated me with the greatest care, generosity and kindness. He seems to be very talented and skilled-- his work is careful and precise and my teeth feel better than they have in a while. Hes even called to follow up on the procedures that Ive had done there, and has been able to make time for me when an urgent issue needed to be dealt with. His assistant, Amber, is thoughtful and attentive...and a really talented artist! I was also recently seen by Dr. Fuller, who is usually based in their Burlington location, for periodontal work. He was so kind, and his work was efficient and thorough. Ive been faced with a big dental adventure recently and Im so grateful for the dentists and staff at Tarheel Family Dentistry.
Always an enjoyable experience-yes at the dentist. Even though I am new(er) to the practice, I feel as if I have been a patient for a long while. Everyone’s so friendly while still being very professional.
THFD is always kind, always checks in on what you prefer for options for treatment, and most importantly, they never shame you on what you want to do. Other dentists give you that guilt trip or make you feel like you are doing something wrong if you dont opt to do the most expensive treatment. They work with you and are always very helpful.
These are wonderful folks who really care about their patients. Im always happy to see them, and they make dental visits pleasant.
Wonderful experience. Dr. Robinson took extra care and time to consider the very best treatment with me. He didn’t see me as a dollar sign, but rather as a human being - which is becoming increasingly rare these days.When an opportunity arose that actually saved me money - he chose that option without my asking. Which solidified for me the quality he practices as a professional.
Really great first experience with Tarheel Family Dentistry. Went in to get a filling fix. MJ was wonderful and talked me through the whole appointment to make sure I knew what was going on. It’s the day after my appointment and I can’t tell I had dental work done yesterday everything feels so good and my bite feels perfectly normal. As a first impression, highly recommend!
I love Natalia! All of the staff are very knowledgeable, professional and care about their customers
This is my first time as a patient in this clinic. Dr. Robinson is an excellent dentist: he and his nurse can listen my medical history and check the X-ray that was done in another clinic very carefully. Then, Dr. Robinson showed me the X-ray of my teeth, explained the cause of the problem, his diagnosis and treatment plan. Their work attitude and method are admirable. I believe his diagnosis also gave Dr. Robinson and his Nurse five stars.
I had wonderful service. I have been going here since I came to North Carolina. Tarheel Dentristy is gentle and thorough. I recommend them to anyone who needs a dentist.
I lost a crown on my tooth Friday evening and was in pain for most of the weekend. Even though Im a new patient since just relocating to the area Tarheel Family Dentistry saw me first thing Monday morning. Everyone was so kind and welcoming and I didnt have to deal with any pain walking out the door! I will definitely be recommending this practice to friends & family!
Very happy with my care at Tarheel Dentistry. Would recommend strongly.
Great office staff. Had a lot of turn-over with hygienists but whoever is there always seem good. Doc Robinson always seems concerned to provide a little education along with good bedside manner. Never seems rushed. When making decisions about a course of treatment, I have always felt well informed and in control.
Always super friendly and helpful! Dr. Robinson is great at answering questions and taking care of his patients. All of the hygienists have been wonderful too.
I just moved to the area and was looking for a dentist, read the reviews and made an appointment. Dr. Robinson and his staff were very friendly and knowledgeable. Felt very comfortable and they were very transparent. Definitely recommend and will continue to come for my dental care.
This is now my new dentist. Cannot believe I did not know about them before. Had to go in for a lost crown and they got me in immediately. The staff, hygjenist, and dentist were so kind. They ensured I knew every step in the process.
Dr Todd Robinson is outstanding. I have dealt with 65 years of unusual dental sensitivity, and regrettably developed real anxiety over even normal dental procedures. Finding such a skilled professional (with terrific assistants) is really a relief and a boon.
I have extreme anxiety regarding dental visit stemming from major facial reconstruction I had as a teenager. Dr. Robinson and his staff are incredibly kind and patient. They take their time with everything they do, and I never feel rushed or embarrassed by anxiety. Dr. Robinson is very generous with his time; he will talk through all aspects of treatment until I am comfortable. They are also great at explaining the financial aspect, so there are no surprises when it comes to billing.
I’ve been coming here for about 8yrs now. The dentist and staff have changed through out the years, but regardless I have always been happy with my care.
The teams explanation of procedures and treatment is amazing, visit was quick and easy!
I Love the Tarheel Family Dentistry! They’re friendly, honest, and don’t suggest any procedure unless it’s needed.
Everyone there was very thorough, competent and friendly. I’m new to the area, so am very grateful to have found an office I really like. Highly recommend.
I have never before had such a positive experience with a dentist. The staff at Tarheel Family Dentistry are incredibly responsive, caring, and accommodating. They make sure to stay in touch and keep patients aware of all costs, upcoming appointments, and insurance coverage. They are also consistently upbeat and always welcome you with a smile.Dr. Robinson is not only an excellent dentist, but also a genuinely kind individual. He is evidently passionate about his work and ensures that patients are always comfortable and informed about the work being done and their options for care.Like many people, I used to dread going to the dentist as a child, and as an adult with genetically poor dental health, I was afraid I was destined to relive those bad experiences as a child. I am sincerely grateful and fortunate to have found Dr. Robinson and his staff at Tarheel Family Dentistry. I wholeheartedly recommend their services to anyone and everyone.
Great for our whole family! I’ve been going here since before our kids were born, during my pregnancies, and now with our 3 kids. The staff have been so accommodating and helpful (even though I’m sure it’s crazy for them). Dr. Robinson is friendly and informative. I always leave feeling good.
Absolutely phenomenal staff. Dr. Robinson is extremely knowledgeable, pleasant, and will take the time to talk you through everything that is happening. “Family” is a perfect complement to their practice name, as that is how they make you feel throughout your time there. My wife and I will be seeing Dr. Robinson and his team as long as we live in the NC Triangle area.
Dr. Robinson and his staff are so friendly, helpful, and understanding. They help you figure out your best options and are more than flexible to work towards a solution to provide the best results. Not only is Dr. Robinson friendly, he makes sure that you are comfortable and happy with the work he provides.
This was my first visit to Tarheel Dentistry. I had a 11am appointment and was seen promptly at that time. Even though they were supposedly short staffed that day ( flu going around) everyone was very quick, helpful and friendly.I am going back in a few weeks to get some more work done. Ive never received such great service from a Dental place. Highly recommend!
The staff here are kind and super helpful! They were very thorough with my dental exam, and I was happy with my visit.
Great service. The staff here is super friendly. Highly recommend giving them a try if you are looking for a dentist. Also if English is your second language, well you might not have read this review but if you did.... hablan español aquí.
I had a front tooth crown done at Tarheel Family Dentistry. I was initially terrified (after all it is my front tooth), but Dr. Robinson immediately calmed my nerves. Something about his demeanor makes you feel like youre safe and everything would work out fine, which it did!I’ve had many dentists in the past and have never had someone who seems to genuinely care about both my teeth and my comfort level. This last one—my comfort is very important to me so I was really appreciative of Dr. Robinson for being so soothing and constantly checking on me during the process. He is a really awesome dentist and person; The staff is friendly, kind and patient. I would recommend everyone I know to go here! Also my crown looks better than my real teeth!! :)
These folks are amazing! Such attention to every detail, professional, proficient, AND friendly, personable, and make you feel like youre part of their family.
Exceptional care! I’m really impressed by everyone from the moment you arrive you’ll be welcomed. Dr Robertson answers my questions, and doesn’t push services that are not needed. They take excellent care of me. I highly recommend.
Dr. Robinson and team are the best! Ive been a patient here for 2 years, got a wisdom tooth removal, root canal and regular cleanings and ive always had great experience. Dr. R clearly explained my conditions and options and answered all my questions, which i really appreciate.
Tarheel Family Dentistry has been my go-to dentist for years. All the staff and dentists are always approachable, friendly, and willing to answer all my questions. The front desk staff does a great job of greeting and checking in clients, filing insurance, scheduling appointments, etc. The hygienists are always thorough and professional (I feel like my smile shines after each visit!) I went for my bi-annual cleaning today, and was well taken care of by both Amy (my hygienist) and Dr. Robinson. 5 stars all around!
Very professional and kind. Explained everything I asked about. The whole crew was super friendly.
Tarheel dentistry have been nothing but amazing. I came in for evaluation of a broken molar that ended up requiring a crown, and they fixed it right away. They did that without having me to reschedule another visit. I have nothing but great things to say about Dr Robinson and his staff at Tarheel family dentistry. They make you feel comfortable and they do great work.5 start without a doubt.
Friendly staff, offer ability to complete patient history forms online in advance of appointment, great appointment!
Friendly staff. Great customer service. Excellent care.
Mj is by far the best employee I have ever had at a dentist. Her customer care skills are off the charts. Very warm and compassionate, she never makes me feel uncomfortable about having less than par teeth. Able to explain strategies, options and concerns in a very simple manner. Mj always makes my experience enjoyable!!Also, when COVID first started I called the dentist office at 11pm and left a message about a broken tooth. I was in a lot of pain. The in-house dentist called me back at like midnight to ask if i was ok and what he could do for me. Can’t even get that response time with my own family lol.
Staff are friendly and make you feel very comfortable. Receptionists will answer all the questions you have about next visit to any questions about insurances. They will help you understand. Dr. Thomas and dental assistants always explain all the procedures step by step, very easy to understand what is being done to my teeth. Team is helpful, professional and experts dental care professionals! I recommend this dentistry to everyone!!!
The staff at Tarheel Family Dentistry are just amazing. I have a terrible irrational fear of the dentists office and these folks have gone above and beyond to make me feel as comfortable as possible. Dr. Robinson is always cheerful and informative. The dental hygienists are reassuring and communicative. They are compassionate about my anxiety and treat me with respect and kindness at every turn.
My experience was exceptional from beginning to end. I called on Thurs with moderate tooth pain hoping to get an appointment for Saturday. Saturday was booked, of course, so she made an appointment for Mon. After talking with her she somehow made a way to fit me in for Saturday for an initial visit. She was so friendly, so great first impression!I was able to get in 2 1/2 hours before my scheduled appointment due to a cancellation. Again the receptionist was very friendly and helpful. They saw me and found some definite issues, which I knew they would. A few years back I went for an emergency dental visit elsewhere and never returned for the necessary follow up work, so I knew I would need a lot done. They were so friendly and explained everything that needed to be done, and actually did an unexpected procedure right then. They explained how to take care of myself for the next 24 hours and if I have any complaint, it is only that I didnt get written instructions for after extraction care. They did a good job explaining though and I think I remembered everything.I have never really had a dentist except for emergency care. They made me feel so comfortable and were so friendly and helpful that I know I have found my new dentist. Once I get through all the necessary major work, Ill be going for routine preventative care for the first time ever.Thank you everyone at Tarheel Family Dentistry for a great experience
Friendly staff that works quickly and is always willing to explain their work and the costs involved! Im very happy with the results.
I chipped my front tooth over the weekend, and Dr. Robinson made it his mission to schedule an appointment for me first thing when he got to the office Monday morning. I got in quickly, and my tooth and dignity were restored without any issues! It was so wonderful to be taken care of by the welcoming staff when I was not feeling my best! After such a good experience, I quickly made my husband switch dentists to Tarheel Family Dentistry.
People working at this place are amazing and very professional and friendly. Great service! Great environment for the patient!
I needed a tooth repaired. The front office personnel were great in getting me an appointment quickly and were very professional. The repair was easy and VERY well done. I cant see any difference between my tooth and the repair. Amazing job!
I love this dentist office. Ive visited twice just for regular maintenance and x-rays and have actually enjoyed it. Everyone is friendly and engaging - Ive had so many experiences where the staff acts obliged to be pleasant, and this place is the EXACT OPPOSITE. All the procedures were clearly explained before starting, the facility was clean, and they were very conscious of not hurting me - flossing was gentle and they asked about teeth sensitivity before using cold water. Id recommend them to anyone!
Made an appointment 2 months in advance and they cancel it a week before and try to push it out another 2 months.. you’re 2 months behind but you’re just now telling me? right... NEW PATIENTS beware taking off work for an appointment, they’ll just remove you from the schedule first and push you to the back of the line if they’re too busy that day I guess.
Ready for an experience like no other? Dentist offices used to bring to mind long waits, sterile environments, gloved hands impersonally molesting your mouth. I just started my later-in-life journey to better oral health, initially including crowns, a filling and a wisdom tooth extraction. Dr. Robinson and his staff have fantastically made what could be an assault on my mouth - not to mention on my self esteem - several of the easiest, most proficient visits to any doctor I’ve visited. Explaining to you every step and working with your schedule is a very dandy way to run a business, an office, a place where people come to trust in your abilities. Hats off to Tarheel Family Dentistry for excellent care and follow up! Five stars - ten if that was an option.
Very nice staff, made me feel at ease. They explained everything as we went along. The Dentist and staff are all great.
Highly skilled dentists and hygienists, and a very friendly staff. They really care and they do a great job.
Really nice place and people. Answered all my questions and were very attending to my dental needs. I highly recommend them.
I absolutely love this office. I have been afraid of the dentist for my entire life, and I finally found a place that makes me feel comfortable. Dr. Robinson is amazing! I had a root canal and I didn’t have any pain whatsoever. He was patient when I needed a break, and he made sure I was ok throughout the entire visit. The staff is also very friendly and accommodating, I’m so happy that I finally found a great dentist.
I love this dental practice. Everyone is incredibly kind, and although the building looks a little outdated, the equipment inside certainly isnt. I received excellent care there, and would have continued going had my insurance not changed to a company they dont accept. That being said, they accept most insurance companies and I highly recommend you check them out.
Wonderful staff! So so glad I chose this office. My mom is a hygienist so I’ve always been used to very thorough cleanings...Natalie went above and beyond! Dr Robinson is very personable and what I think I appreciate most is that he is straightforward and upfront about what you need done without nickel and dime’ing you. He & Natalie, my hygienist, gave me play by play cost analysis during my cleaning and exam. I felt like the only person in the office, which I most definitely was not, because they were all so attentive. Wait times were so minimal I didn’t even have time to open up my go-to time wasting apps; sorry Pinterest :(. He takes Ameritas Dental Insurance which is what most Duke Health employees have. After my experience today, I trust him & Natalie implicitly.
This team of dental professionals never brings less than their best from the Hygienist to the Dr Todd Robinson I always leave feeling like Ive received first class dental care. I highly recommend this Dental office.Ms Moretti
Tarheel Family Dentistry is flexible with scheduling, very kind staff, and professional, appreciate their efforts to make you feel at ease and make your dental visit less anxiety producing.
From beginning to end, they talked and teased each other while fixing my teeth as if I was not there. So disrespectful! They got my good tooth mixed up with the one that needed treatment. So unprofessional!!! This dental clinic broke my heart! Seriously!
That is not a good experience. I have to say I am largely offended by their dentist because of my language barrier. And their product and service does not worth the price. 3 months later I get a new flipper from other dentistry.
Staff super friendly and great at explaining things.
Staff is fabulous- nice, efficient, up-front and knowledgeable.
I am generally apprehensive about going to the dentist, but they made me feel comfortable and not stressed at all about my exam and cleaning. I also appreciated the no sales pressure aspect of the visit with the dentist and staff. Im glad I chose this office and location.
Very, very professional. Friendly and courteous as well as efficient. A caring group who make the dental experience as good as it can get.
They were 20 minutes late, dont know why and its a factor for me.
This was *hands down* the best experience I’ve had at a dental practice. Every person I interacted with had a smile, and was friendly and helpful. The technician spent extra time cleaning areas of my gums that I had mentioned were bothering me. And the dentist took the time to explain my options, and says he takes a cautious “wait and see” approach to areas of concern. No upselling here, or rush to get more money for more procedures. I have definitely found my family’s dental practice for life.
Front desk staff is rude and mostly unhelpful.
You wont find a better dentist or dentists office!! Dr. Robinson and every one of his employees are extraordinarily nice and also professional.
Went in as a new a patient yesterday. In one hour they had taken x-rays, cleaned my teeth and I had my Exam. Very Efficient and friendly staff. I love getting my teeth cleaned and the Hygenist did an Amazing job.Thanks Tarheel Dentistry!!
The hygienist was super friendly and attentive. Typically when I go to the dentist, 1 - it hurts, like they are trying to at least loosen my tooth in my gum when theyre cleaning, and 2 - I bleed *a lot*. So, when it had been 2 years since my last dental appointment, I was worried about facing the same old judgment and shame that dentists threw at me always for not flossing like I should. Not here - no negative comments, no surprised remarks - I didnt even taste blood or feel pain! And then when the dentist revealed to me I had a couple small cavities, she didnt scold me or reprimand me for being a child with an addiction to sweets - she explained that there are small crevices on the tops of teeth and sometimes food gets in there where toothbrush bristles cant - she literally was comforting me and making me feel better about my dental care routines despite needing fillings. Like, what?! Awesome bedside manner and the nifty sunglasses they give you to wear so they lights dont blind you are a game-changer, for sure.
Very courteous and friendly service!
Wow! From the minute I walked in, I felt welcome. The staff was courteous and knowledgeable. The dentist treated me like I was like family!
I’ve been going here since i was in middle school and now im a college student. The staff are all so friendly and they take the time to get to know you. The dentist also takes the time to educate you on her procedures, and she has also inspired me to explore my career in dentistry.
Avoid at all costs. Runs late often. Sat in office for 50 minutes last time before giving up. Poor. Very poor. Drive to Durham if you have to but if you work for a living steer clear of this place. Otherwise if you dont work for a living and have time to burn, give this place a go.
The staff are wonderful! They make you feel comfortable and explain everything to make sure you are on board and understand their decisions. They also do a great job of catering to students. I am definitely coming back here.
They were able to see me on short notice on a Saturday for an emergency visit. Everyone was professional and I was in and out in less than 30 minutes. I would recommend this dental practice to anyone in the Chapel Hill area.
Love this place! Doctor and staff are amazing!!! Wonderful dental experience
I have been going to this years clinic for years and now make the 35 minute + trip since I moved. Great staff that make you feel comfortable and great dentist!
Great team, made me feel very welcome. Following COVID guidelines perfectly.
Excellent attention and a great team. Highly recommended!
Probably the most pleasant cavity filling I’ve ever had.
Vary good dentist. They fit me in the same day. The staff was so nice from the lady at the front to the dentist assistant. The dentist explained step by step what he needs to do, and it was a good price too. They are now my dentist team.
I have been going to this dentist for about 2 years and for the most part it has been ok. The assistants at the front desk were friendly, but lately I wasnt pleased with having a bill of almost $80.00 that wasnt announced to me until half a year after a routine cleaning. During my cleaning, I asked if they could touch up my metal retainer in the roof of my mouth because it was barely loose. The dentist put a small smidge of glue on the corner and never told me before doing it how much it would be or that insurance might not cover. It wasnt until months later that I received an outstanding bill. I dont know whats happening with them or their business, but let me just say that Im glad Im moving and will have to find a new dentist.
I’ve been coming here for several years and am very happy with the care I get. Very friendly staff, gentle cleaning, and thorough care.
Front office is extremely unprofessional. I have had multiple experiences which have made me question their competence. Finally, they cancelled my appointment without notifying me and wasted my time. I will not be coming back.
They are amazing!!! I would never go anywhere else. Dr. Durusky is just absolutely great, fun, and he explains everything clearly. The staff is wonderful, helpful and patient. The office is very comfortable and you get to wear some awesome shades while they work on you. This was my second time getting some major work done by Dr. Durusky and the experience could not have been better. Not to mention I dont have insurance and didnt have to leave an arm or leg behind. Absolutely love them, wish I could go here for all of my medical needs.