I took our brand new 2021 Lexus NX300 with a scrapped up right back side. The car only had 1,300 miles on it and my wife and I were very upset with the situation. I decided to try SRAC. I found them to be very professional and I am very pleased to say that they did not try to over estimate the problem. They quickly provided an estimate, got the part in that was needed and performed the repair at a very fair price.
I went in today in order to get a preliminary estimate on my vehicle. Due to some extenuating circumstances I will have to pay for the expenses out of pocket. Due to my youth and lack of knowledge of automotive repairs, every single place I have gone to has exorbitantly inflated the price. Except them. Apon my arrival I parked on the wrong side of the building and someone working on a car (who happened to be the owner) was very helpful in directing me to the estimator. Elizabeth was kind enough to help me and provided service above and beyond what I could expect. Not only did she have my best interests in mind, but she was able to help me navigate this very difficult situation. The owner Sadiq was also around doing various tasks and was extremely knowledgeable. Not only was he out doing some of the work, he was also corresponding with customers providing them with the best service possible. I will be doing all of my work through them now and in the future, and will be recommending them to everyone I know. Even if you feel as if you have been offered the best deal possible at another shop, I highly recommend seeing them first.
My Jetta had a very loose bumper and air dam after hitting a raccoon. I brought it to South Riding Collision Center and they had it fixed within the hour. Excellent and quick service from them, I will definitely return in the future.
My car got into accident due to snow skid and took my car to South Riding auto collision to get an estimate. Elizebeth at front desk took some pictures and knowledgeable enough to give a rough estimate and when I said I have to pay from pocket she was very considerate and called next day with a decent discount. Little bit extra discount would have been great. Work was done professionally. I had used their help in the past and sure will recommend them to my family and friends.
Great work and fast repair. My Honda looks perfect and they even detailed it. I will definitely be back if any of my cars get damaged again. Thank you Elizabeth for explaining everything and making sure my car looked perfect.
My son (17) went to numerous local auto body shops to get estimates for a repair. South Riding Auto Body gave him the best estimate and treated him with respect while other shops, in my opinion, tried to take advantage of him due to his age. The repair was done quickly and his car looks great. Could not be more pleased with our experience with this business.
This is my second time using SRAC. Based a great previous experience, I brought my 2002 M5 in for front-end repair from a deer collision. The service was efficient and professional, and they were easy to work with with respect to some additional work that I wanted done. Overall very happy with the results. Highly recommended!
Great service and quick repair. Staff is friendly, courteous and accommodating. Plus, they always get things done on time. One point I do want them to improve upon is calling the customer if they have the car ready. I had to call in to check if my car was ready and they said yes. Instead they could have called me to say your car is ready for pick up. But overall still a 5 star.
South Riding Auto Collision did an excellent job on my 2018 Lexus RX 350. The insurance claim was for repairing the rear passenger door and quarter panel. I am totally satisfied with the quality of the repair and the paint job . In addition to the body damage, my vehicle had a torn front driver side fender liner/cover due to a mishap on 495. I did not want to make another insurance claim for fender liner. The General Manager, Elizabeth, was very professional and kind; she offered to install the liner without any labor cost. I had to pay only for the part. I never had any good experience with the body shops in over 30 years of my living in the area even when I chose 5 star rated ones. I think I found an excellent auto body shop now. I will return if there is a need in the future. Thanks
I brought my Subaru here a few months ago after learning they were Subaru Certified for collision repair and I couldn’t be happier with the repair. Elizabeth made sure I knew what was happening every step of the way. Great staff and a wonderful experience!
Extremely kind and professional staff! My car looks great again, thank you for getting it done so quickly for us.
The workers were extremely cooperative and helpful. The repair looks great and I will definitely be coming back again if needed for future repairs. Great service and repairs!
Got ceiling damaged, brakes caliber ran out, all tye rods damaged;, fuel pump was going bad; I almost thought to dump the car but Southriding collision center made me to change my mind.. they gave another life to my car.. now I’m on the road.Welded ceiling with new piece, fixed other issues; reasonable cost and work is done professionally and on time..Thanks to southriding collision center.
South Riding Auto Collision is the best. I dropped my car off on Monday. I picked it up the next day, and it was a good as new. The staff is very courteous and professional. I highly recommend South Riding Auto Collision.
This is the 4th time we have used South Riding Auto Collision. They have always done exceptional work and Elizabeth, who works with the Insurance Companies, is awesome. She takes a lot of the aggravation out of dealing with an accident.
My Ford Explorer was in a terrible accident. I used South Riding Auto Collision to repair the damage. Excellent service.
Absolutely phenomenal repair, Elizabeth was very knowledgeable and extremely helpful keeping me updated. I will definitely recommend South Riding Auto Collision to anybody that needs auto body work.
Great service! I’ve had the opportunity to work with them multiple times for different reasons and I’ve always had great results! The employees are great! Sadiq is incredibly knowledgeable and always goes above and beyond to provide amazing services. I definitely recommend working with them! I know I will continue to!
Spectacular service by the whole team here, especially Elizabeth who went above and beyond answering all my annoying questions (never needed this kind of service before). The paint and body work is exceptional, the Toaster looks brand new! Thank you to Sadiq as well for explaining the process to me clearly to set the proper expectations. Highly recommended!
Great service! I received status of every steps worked on the car during the whole work. The door of my Jeep Compass looks like it wasnt replaced. Sadiq is incredibly knowledgeable and always goes above and beyond to provide amazing services. I definitely recommend working with them!
We gave our car for door damage work. when we picked up we saw some yellow paint on bonnet. We knew we did not drop the car with that kind of paint on bonnet. They refused to fix it saying we brought the car with such condition. Luckily we had pictures from adjuster that we proved otherwise and then they agreed to fix the car. I was disappointed with the way they refused to fix their issue until I proved with pictures. I am not going there again.
The employees there were fast, efficient, and thorough. The entire staff were pleasant to talk to and were very helpful. Insurance said repairs could take up to 2 weeks, however, the specialists here managed to fix my car in under a week.
I have had two cars worked on at South Rising Auto Collision and my experience each time has only been phenomenal. Throughout the whole process i was kept up to date on the status of my car. I was even able to pick up my car early. I have referred this shop to my family and friends and will stay a loyal customer!
I recently got into a fender bender and my vehicle was really in bad shape. My insurance company recommended we take the vehicle into South Riding Auto Collison for the repairs and it was the best decision of my life. I was juggling school and work at the time and needed my car back in shape in the least time possible and they assured me that it would be taken care of within 3 business days. To my amazement I was able to get to my next class later in the week with a car looking better than before!!! Thank you South riding i will be sure to recommend this shop to anyone needing great, fast service that caters to your busy life.
Awesome service and job doneWill recommend this placeCustomer service is great and they know there workSadiq hafiz is good technican will full knowledge
Nice people. Just submitted for estimate and so far smooth process. Will post more later
I took my car to get fixed here and they took great care of me. Saddiq in particular is as outstanding and the car is like new!
I was very impressed with the staff at South Riding Auto Collision. The repairs were timely and I was updated through every process. They even assisted with making sure I had a rental car. I highly recommend them, and will use them again if ever needed.
I highly recommend this shop! Sadiq was very professional, courteous, and exhibited superior customer service. During a time of stress, South Riding Auto Collision was the one silver lining. Estimates were done very quickly and repairs done within the promised timeline. The quality of work is awesome!Thank you so much!
These guys did an awesome job on my moms mini van after she had a vender bender. Fast, friendly and very helpful in our time of need. Highly recommend them!!
I very highly recommend South Riding Auto Collision- Sadiq was very professional, courteous, friendly and exhibited superior customer service. Estimates were done very quickly and repairs done even much ahead the promised timeline with excellent quality!! Keep up the great work Sadiq & Team!
Fantastic shop! Took my vehicle in to Bitsy who got me taken care of and made sure I was updated every step of the way. I had zero concerns as to the quality of work and professionalism of the techs.
They did amazing work on my car! I had a warranty claim for my transmission and some other things as well as a Geico claim! I couldn’t have asked for better communication from Elizabeth with me and response time was very fast! I know my warranty company can be super annoying and stubborn but they pulled through! The staff is friendly and very informative. They definitely know what they are doing and really care about yo lu and your vehicle. I most definitely will be back for all my care needs and be recommending south riding collision to all my friends and family!
Brought our 2014 Subaru XV Crosstrek to SRAC after it was rear-ended at a stop light. Vehicle had $3000 worth of damage. The staff at SRAC are fantastic. They did an exceptional job and were cheaper than the substandard shop the insurance company suggested I go for repairs. They were very thorough and the car looks as good as new. You cannot tell it was ever damaged. I wouldnt go anywhere else.
My bumper was a bit loose from hitting a curb and they tightened it up for me for free!
Awesome service!
Horrible service.