I love Mountainside Fitness Chandler. The gym is clean and the equipment is well taking care of. Their staff is the best! they are always nice, have a smile and make me feel welcome. I have been a member or other gyms and this one at this location is by far the best!

Summer gave us a tour, was very informative, friendly and professional. We look forward to being members of a gym that seems to genuinely wants you to be part of their family.

I went with my friend who is a member & Maddy was outstanding. She was so helpful, even thought it was her 2nd day!!! She made us feel so welcome & made easy conversation while we were getting our smoothies.

New sign up after several years of a gap. Amanda and Xoa made the steps very easy to start back up. They were both very helpful, cheerful and answered all questions I had.

Morning showers are Hot or Burn-Your-Skin-Off hot. Fix this and Ill fix my review :)Edit: LOL! I dont want to speak with someone about how you dont have anything less than burning hot water. Just fix it :)

Playing basketball is tons of fun. There is so much to do. Everyone is friendly as well.

The workers are very nice and friendly. It is a safe environment for me to freely workout.

What can I say about this gym!? I can only leave positive feedback in all respects!This location at Alma school and germann is amazing.From warm greetings from friendly and knowledgeable staff as soon as you walk in.. into a well lit, well ventilated and air conditioned gym. Clean rooms with clean equipment that are well stocked with plates and working properly.A great assortment of equipment from cable machines to plate resistance, cardio equipment, a cycle room.. a huge open corefit area, basketball court, etc..Great amenities such as a free towel service, large and clean bathrooms with lockers, sauna and steam room, a ton of group classes daily, a delicious smoothie/drink/fitness snack bar... wifi.. 101 consultations, child care... you name it and these guys do it and do it well. I have had memberships at many gyms over the years, and mountainside is one of the best, hands down. Highly recommend.

It was a great experience for working out there and the lady was nice. Easy process and i would say it’s a luxury gym.

The fact that you advertise that masks are not required anymore is an insult to any medical personnel like me who has watched many people die due to COVID. Just because the governor lifted mask mandates does not mean you had too. Many places still require masks for the safety of their employees and customers. You just lost me 10 other members who come together and other countless front line workers. Way to go!

Went to this gym on a Wednesday, took a tour and was impressed. Well maintained and newly renovated. I mentioned I was going to check out a few more gyms and make a decision by Friday, was going to pay cash for the 1 year and they said theyd throw in 2 free months. I had my mind made that I wanted to join and wasnt going to be impressed with other gyms as much as this one. Then the women mentioned the two free months would no longer be available once I left. That was pretty messed up and they made my decision for me, strange sales tactic that backfired...they got $0 instead of $450.

Very clean club, excellent customer service!

Very friendly front desk staff and low pressure sales. Classes and instructors are excellent. I have to say management is doing there job at this club!! Very impressive.

When I come here, to cancel my membership . Amanda dont let me rate my experience . She rates herself as 10 points. thats not fair to me.

Easy to sign up. Staff was helpful.

Tons of open machines, locker rooms with towels provided. Heavy bags to releive the days stress!👊

I am so proud to work here. The members are such great people, and its wonderful to be at a gym that has such a wide variety of classes, amazing trainers, and voluminous options for lifting and cardio. And, some amazing yoga teachers, if I do say so myself... 😉

Clean, offers a large variety of workout equipment. One of my personal favorite things about Mountainside Ocotillo is the RIG! Machines arent really my thing so I take full advantage of the CrossFit section. Seems like a more mature crowd who attends this location, which is super nice. They also have a basketball court and group fitness for all ages.

Love the variety of classes available. Instructors are really good and fun. Cant wait to experience more...

TL;DR LOOK ELSEWHERE FOR A GYM MEMBERSHIP!Customer service is terrible. They will charge you for two months if you want to cancel later in the month. Theyve done that to me and also charged me for a month without telling me they reopened then said I would be put into collections if I tried to dispute the charge. The facility is fine, but its nothing special in my opinion. Its just not worth it with all of the other gym options around.

Group classes are more like middle school gym class. Rude instructors who have superiority issues. You dance at a gym for 10 people, get over yourself and it’s ok to have more than just your small group of friends there. My advice would be for management to get instructors who want to build up the client base and accept all members. They just lost 5 members because of their current group fitness trainers. Front desk and child care have been amazing, will miss them for sure.

Ive been coming to Mountainside for 15 years, and believe me after this incident Ill never be coming back. Keep trying to remove my 1 star reviews Mountainside. Ill keep writing them. I wanted to cancel my gym membership during the pandemic shutdown, but while they were shut down they still upheld their policy of only letting you cancel in person. Well this is a problem, if I can only cancel in person but your gyms are closed for a couple months, what am I supposed to do? So I tried to call and email them to cancel during the shutdown and got no response regarding my cancelation... since they were shut down...okay fine. Well the DAY they opened, they recharged everyones account for a monthly payment without consulting with them to see if that was okay. Maybe some of the members didnt want to use gyms anymore since some of us have major health problems that make covid more deadly? Didnt matter, they ran everyones card after several months of being inactive because they needed that money. When I saw the charge I was furious, and went in and tried to get a refund. Unfortunately they only let you cancel in person during a PAnDEMIC! And they do NO refunds. I went up the chain of command as high as I could go, and it didnt matter. No refunds, no cancelation in person. I guess there was a way to mail in a refund request or something stupid, but me and my friends never saw anything about it, it must have been hidden deep in their website.What is this the 1950s? Since when is mailing in a cancelation form normal practice?I just still cant believe after 15 years of being a member, they wouldnt make one exception towards refunding my account.

Super friendly people, clean gym, and plenty of options to work out.

Very kind and helpful staff, Thanks so much!

Great team, clean equipment, lots of workout options.

Great gym! They have everything here, from cardio, to free weights and a huge area for crossfit style lifting. They even have a giant tire you can flip.

I moved from Queen Creek last December and Skylar was so helpful and accommodating when she got me set up with a new account. Love the friendly staff and the cleanliness of the location.

1st day of reopening. Impeccably clean, new mats, new towels, smiling faces & a positive atmosphere. Thank you MSF for being the greatest neighborhood fitness center ever!

I am very happy l joined this fitness center. And the main reason is the staff. Their friendliness and willingness to help you is off the charts. I especially recommend to ask if you are in need of a personal trainer for Domenick Valle. He is very knowledgeable and treats members with respect and understanding.And another person is a concierge, Jason Norris. He will always greet you with the smile and try to help you in anyway he can.

This is the best gym I have ever been too honestly because of the staff and the members. The manager is wonderful he is very helpful. I biked here once forgetting my chain for the bike and he put it in the back for me. He is professional and on top of his game. They make you very comfortable. They know how to present a gym(: Highly recommend!

I come here in the morning and its not too crowded. Good music, rather clean facility. Also friendly staff. I like it

From 8 – 80, trainers motivate! My trainer, Andrew B, has helped me exceed all my fitness/strength goals. Entire staff is phenomenal!Classes, lots of equipment, snack bar & more….Whether you’re a fitness junkie or staying in shape, Mountainside Fitness/Chandler is the premier place.~ Shirley Premont

Im in town for over a week and had called numerous gyms about short term options. The least expensive option I found was $15 per day. Luckily I called Mountainside Fitness and found out they have a weekly option for just $35! I was so impressed by this. No other gym had this option. This saved me $70 compared to if I had paid a daily fee elsewhere.The gym itself is great. Its on the smaller side, but seems to have plenty of equipment and cardio machines.But the best part of my experience was the customer service!The guy that helped me out, Bradley, was so friendly. He asked why I was in town. When I told him I was here for my sons baseball tournaments, he told me he plays baseball also and we had a great conversation. He looked into a couple of showcase camps he knew about and got me the information for them. He definitely went above and beyond.If I lived here, I would certainly join this gym.

Great fitness club. Variety of weights is incredible. Staff is excellent, especially Hannah and Oscar

If you are going to sign up for this wonderful gym ask for Brad. He is so nice and professional. He isn’t pushy either he just wants to help you get what you need and can afford.Also the classes are awesome! Women and Men are in the classes. Try to show up a little early to get a good spot.

Im surprised since all the other locations Ive been to are so nice. This is definitely an older location and it makes me wary that eventually the other Mountainsides will wind up like this one. Some TVs etc not working, locker room is icky with towels laying around...the place seems a little neglected and in need of updating in comparison to the other locations. I hope the other Mountainsides dont eventually wind up like this one.**Why are you asking how to make experience better when my review makes it obvious**

It truly disappoints me to give this location 2-stars. This facility is the closest to my home, but I tend to visit Gilbert MF because they do a better job of maintaining their facility.Why only 2-stars:1. Most lockers are broken. The metal locking lever is so bent that it leaves a huge gap. I’m always nervous leaving my items in the locker room.2. No dirty laundry basket for the towels in men’s locker room. Everyone just leaves their towels all over the floor or inside the lockers.3. Front desk personnel. Now this does not apply to all employees, but most fall into the ‘I don’t care’ attitude. If you’re on the clock don’t sit on top of your desk, stop taking to your buddies or flirting with your coworkers and DO YOUR JOB.

Staff was professional and communicated well with me

Great place with many convenient locations, good variety of equipment, solid amenities, and friendly staff. Also good classes. I have been a member for two months and its been great!

Still great saw strange reviews like on said bathrooms were not clean?? I am here a lot and in my experience this place is very clean. Locally owned gym that makes you feel at home. Variety of classes with great instructors. Keep in mind the less you pay the crowd around you changes sorry to say. I felt unsafe at LA Fitness in the parking lot. Quality people here, safe environment & a quality staff!

Overall is a good gym, kind of on the smaller side, kind of on the expensive side too . But I do like the towels and coffee being included. Im given them 3 stars cause they charged me 99$ for an annual fee that was NEVER explained to me when i joined, just grabbed me by surprise. So when you add up the 99$ + the 45$ each month plus kind of expensive. I still go cause is so close to my home that it makes sense. But you guys should really be more transparent with that annual fee charge and let people know that its going to happen and when ... NOT COOL to sneak it in!

Great experience, everybody here is friendly, helpful and knowledgeable. My trainer knows just how to push me to my limits along with making it fun. Would recommend everyone definitely to join this gym.

Mountainside Fitness of Chandler is one of the most pleasant gyms I have been in. The managers and employees are an incredible and welcoming group of people. If you are considering signing up for Mountainside Fitness, the best part about the gym is all of the classes that they have to offer. I attend pilates, yoga and many others. The best instructor is Jennie Y. Aside from her great yoga and pilates classes, you should definitely go to her Roll & Release class on Tuesdays at 6 PM. It is the best pain relieving; self-massage class in the valley. She incorporates yin-yoga with the roller and multiple other facets in ensuring you have a great experience. In all of her classes, Jennie Y gives you different options, techniques and scenarios - regardless of your level in making sure you get something out of the class and leave a better person than when you walked in. It has been one of the great honors of my life to attend Mountainside Fitness during the era of living in Arizona. Keep up the great work. Cheers - Brent Saldarini

Been going here for a year now and I love it other then a few little things. But for the most part it is a very good lifting gym also cardio and or cross fit. The staff is very helpful at all times with anything you need. The place is kept really clean.

Im a big fan of this place! Its like my 2nd home. Ive met some great people here. The staff is very personable. Theres plenty of equipment. Theres the options of a sauna and steam room in the locker room.

They’ve actually done nothing wrong, this is just a attempt to get them to offer the ASSAULT FITNESS AIR RUNNER. A soft surface treadmill that allows people like me, with joint pain to run again!Ahwatukee‘s location has four of them, why can’t Chandler at least get one?!UPDATE: Thank you for ordering the Air runner!It’s a game changer for me, because you’re right next to my place!

Friendly, helpful staff. Im in town for a couple of weeks and was able to purchase a pass for the duration of my stay. Great facility.

Ive been going here for about 3 1/2 months now, no complaints; love this place. Staff is knowledgeable, friendly, and very accommodating. The gym is clean, equipment works....couldnt as for anything more.

It seems a lot of the cardio equipment is out of order lately and now some pieces of the strength training is out of order; the staffs attitude varies day-to-day; and of course, youve got the guys who seem quite bothered when a female is using any of the free weights. Instead of painting the wall behind the snack bar, they should have purchased new equipment.On a more positive note, the members in general seem pretty nice and willing to work in with others; they have battle ropes and a pretty nice kids room. Not sure Im going to renew when the time comes though. Will have to wait and see...

Clean, well equipped, staff is friendly.

I have really come to enjoy this Gym. I have been a member at other gyms in Chandler and Tukee, but this one has been the best for me so far. I do not need a large fancy facility like a lifetime fitness and feel that this location has everything I need. It has a good balance of free weights, machines and cardio equipment. The staff has always been friendly to me. It does get busy in the late afternoon and early evenings so I do plan my workouts for the off-peak hours.

I was recently looking into joining Mountainside Fitness because it is where both of my parents go. However, after their most recent experience, I have changed my mind.My friends parents have been members of Mountainside fitness for well over 2 years. The first year they were thrilled with the service provided and machine availability at this particular location.However, after a change in management, things started going downhill. There were suddenly more machines that would be out of order for extended periods of time and when her parents asked when they would be fixed they were only given the run around.Since they were unable to get a straight answer from any of the employees at this location (including the manager) they moved on to the district manager and then to the CEO, only to be told that the machines they wanted to be fixed were delicate and would break easily.Her parents only wanted to know when the machines would be fixed because they enjoyed using them and if they couldnt be fixed, they wanted to know when they would be replaced, perhaps with a different machine.After all of this, her parents received a letter from the CEO saying he would be terminating their contract because they were not able to satisfy them.Its a shame that instead of fixing the broken machines (which should be fixed anyway since you are a fitness club), Mountainside lost 2 of their members, and I can assure you that none of my friends or family members will ever attend one of your clubs because it is evident Mountainside does not care about their members.

This gym is the most complete gym in Chandler for the money you spend. Steam room, full towel service, rowing machines, full basketball court, rock wall, yoga, more than enough squat/deadlift racks, and plenty of benches. This place is awesome and I have referred any friend that wants a full service gym to Mountainside.

Great place to go! Most gyms are the same and serve the same purpose but this gym I feel at home and never have a problem with a broken machine or waiting for one either. All in all a great experience to be a member of.

Very very clean, great class options with awesome instructors, wide selection of wo equipment, fabulous steam room/sauna & wonderful staff.

5 stars for Fujiko teaching Zumba Thurs am @ 10:30 (& other days too, check the schedule 😊). Great music, fun dance, the only way to exercise (believe me you’ll break a sweat)! Truly this gal would give the Zumba instructors in California a run for their money, come check her out!

I like this location because its always friendly, clean, and full of great members. Also the new remodel is awesome!

Good neighborhood gym, I like that they open at 4:30 am, its the earliest of any gyms in the Ocotillo area. Classes at 5:15 am have been pretty good so far, a lot of people leave at 6:00 instead of staying until 6:15, so Id recommend that maybe they consider a 5:00 start time! Some cardio equipment is ready for an upgrade, especially if you visit the Ahwatukee location and see the cool features integrating the tech with Netflix and Hulu, this Chandler location does not offer that at this time, bummer. Good place to get a workout, nothing particularly fancy, but I dont need fancy anyway. Oh, but I would prefer more fans or lower the AC in the summer, quite the sweat fest! Haha...

I love Mountainside! The facility is alway very clean and stocked with plenty of weights, towels, racks, various machines for each muscle group especially cardio. Even at peak hours, i never need to wait for anything. The is staff helpful, friendly and courteous. My favorite feature include the sauna and the yoga studio complete with dim lighting and tranquil running water. The gym provides anything you can possibly need for your workout regimen.

Ever since I heard how Jake Gyllenhaal got ripped, Ive been visiting Mountainside for more than just a fantastic high pressured shower... which I do stop by at least once a day for. Can you imagine how much $$$ Im saving by not having to buy Axe body wash... or launder my own towels?Anyway, word on the street is, that Jake spent hours in the gym, racking up 2000 sit-ups on any given day, prepping for his part in Southpaw. I understand no one is waving $20mil in my face for a leading role, but Id like to have a toner core, so Im taking that Jake challenge.Today, Im up to 601 sit-ups on the half bosu ball. The trick is to knock them out in sets of 50, and to do each set in under 3 minutes. Just dont squander your intermission between sets. You can throw in some push-ups or whip out your phone and time your max plank hold. And you can set up on the complete opposite side from the free-weights area, so as to avoid feeling shame from your less-manly floor exercisesAnd Id like to go on record saying: Ill give serious consideration to any movie role offered, paying 1M or more, whether Ive hit the 2k mark or not

Their new CrossFit area is amazing!

Locally owned and has a great staff, facilities and programs including childcare. Definitely a great family gym.

I was going to wait about a month to form my opinion before I left a review but I feel 3 weeks is sufficient to get the jist. 3 stars and heres why, for the most part its kept clean, equipment is up to date and most of the staff is very friendly and approachable, shout out to the personal trainers in particular for that. However with the good comes the bad and this Sunday showed the bad. This was the first weekend Ive gone since signing up due to missing on Friday because of work obligations and I was not impressed. The weights area and basketball court was an absolute DISASTER weights were all over the floor used washcloths included in that (ew) it smelt like a gym not that clean bleach smell but that sweaty bacterial infection smell, not pretty. Worst part it was difficult to do it exercises because of the need to hunt for equipment and a clean area to set up shop. I ignored all this and went about my workout but when I got to the bathroom to sit in the steam room and realized there were no towels to use because they were all piled all over the shower room I got a little annoyed and resentful that we are paying about $80 and change a month and expect a little more in cleanliness. I get it, people should have respect and clean up after themselves to some extent but weekend staff just seems to give zero f****. With that being said its not a bad gym, just dont go on Sunday apparently.

Great gym.

They have an excellent day care for the kids while work out

Friendly staff. The gym is clean and well kept.

Love my Mountainside! The classes are great as well as are the instructors!!

Lot of the treadmills are broken. Need newer weight lift equipment is needed

Very friendly and open to your pace of exercise that fits you.