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Carr Insurance Agency, Inc.
255 N Main St, Centerville, OH 45459, United States
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Carr Insurance Agency, Inc.

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Ro
Review №1

Every claim I have had has been treated fairly and with fast response verbally and with whatever action your reps gave as to what I could expect. I have never felt that your company was trying to deny my claim or make it difficult to receive compensation. I have a friend who switched to Erie after her name brand company would only replace half of her roof after a bad wind storm. She is your customer for life, also. I have my auto and homeowners insurance with Carr and Erie insurance and have been with Erie for over 40 years.

Ro
Review №2

I have been with Carr Insurance for over 40 years I always find them to be professional, responsive and extremely helpful in addressing my needs

je
Review №3

Having a person answer the phone instead of machine is a lot more personable and much easier. Every time I call, you were very nice and helpful and believe me I appreciate that. Also I would like to give Tiffany a special THANKS for helping me out recently. I can not thank her enough she was very helpful.

Sk
Review №4

I have been a customer with Carr for several years, both home and car. Each time I call or stop in the office I am in contact with some amazingly professional, helpful, and friendly people. Regardless of my request, whether it be a claim or some type of policy change, it has always been handled expeditiously, and to my satisfaction. My latest interaction was on Christmas Eve. I changed cars and notified Angie of the policy change. Within 15 minutes I had a new insurance card for my new vehicle. Unbelievable service. Carr Insurance definitely has their game plan together.

Ro
Review №5

Carr was very helpful during the policy signup period and had great rates! I also appreciated the insights they were able to provide regarding my situational claim questions.

Co
Review №6

They are very helpful and friendly. And they offer affordable rates with extensive coverage.

St
Review №7

We had been loyal clients of AllState for many years, both Auto and Homeowners. After dragging our feet for years, we chose to do due diligence. We were referred to Carr who assessed our needs and tailored coverage for our Autos and Home. The coverage was virtually identical except for some increased replacement costs offered by Carr (Erie). AllState could not match either the coverage or the premiums. We should have done this years ago.

M
Review №8

I never know if you have good insurance until you need to make a claim. Carr Insurance has been my agent for many years and they have always honored their promises. I hope to never need to file another claim but if I do, I know I have a reliable agency to call.

Ad
Review №9

Very nice people. They explain all your options for all their insurance providers. Definitely recommend them!

Br
Review №10

Great company and easy to work with. Able and willing to answer all insurance questions quickly and able to explain my coverage to me. Great response times and friendly staff

Ch
Review №11

Great agents that are very focused on their customers and finding the right sized insurance solutions for your needs.

Je
Review №12

I have known Greg Carr for a number of years and have been a customer for many of those. Greg and his team will go the extra mile to find appropriate coverages at competitive prices. They handle my business and personal insurance needs.

Jo
Review №13

We have been clients of Carr insurance for over 40 years, starting with Glenn, and now with Greg. The exemplary service provided by Greg and all his staff remains the cornerstone of this business, certainly maintaining the success Glenn put into place. Everyone is so courteous, professional, and efficient in addressing all of our insurance needs. We can’t recommend highly enough, thanks to everyone at Carr!Joe D.

Wa
Review №14

Very responsive to request for coverage and answered questions fully.

Mi
Review №15

Courteous and professional staff. Any claims I have submitted were completed in a timely manner.

Ri
Review №16

I receive excellent and compassionate customer service at Carr insurance. Everyone is professional, kind, and go out of their way to get me the best deal and what Is best for me.I confidently recommend them to anyone looking for any type of insurance. I have been with them for over 10 years and cant imagine getting my insurance from anyone else.R. Roth

Gi
Review №17

I love that you are also personable and easy to talk to. Insurance can be a little confusing, its nice to know that I dont always have to think of the questions to ask because youll provide the information I need. You are also the most affordable, thats a big bonus!

Mi
Review №18

Ive been with Carr Insurance Agency for several years now and cant say enough about their service. EVERY time I have a question or concern, it is addressed immediately with great professionalism. I highly recommend giving them a call to see what they can do for you. You wont be disappointed!

Jo
Review №19

Great customer service. Great coverage & price/costs for Erie Insurance Policies for me and my companion. Couldnt ask for better service and protection

Ki
Review №20

I have been a personal customer for over 20 years. I recently switched the business insurance for the company I work with to the Carr Agency. I really appreciate the way Greg met with us and took the time to understand the business, reviewed the current coverage, and tailored the new coverage to meet the needs of the business that made financial sense. The hand off to the servicing agent was seamless. Everyone there has the customer top of mind.

An
Review №21

I have always received a prompt reply to any questions I have. It is so good to have a local representative to advocate for me.

Ci
Review №22

Its nice to actually have a person answer the phone when you call. They are also very attentive to whatever my request is, and quick with answers. Competitive pricing and very willing to find the best coverage for your needs. Highly recommend!

Da
Review №23

Always prompt and friendly. Definitely recommended

To
Review №24

Very professional, prompt, and efficient service. Staff courteous and friendly. Listened and responded to my insurance needs, including the need to coordinate with other personal business. Saved me half what I had been paying for auto insurance!

Co
Review №25

Carr Insurance was willing to listen first then develop options based on our discussion. The options presented were priced extremely well. I was able to get more for less cost without sacrificing service.

El
Review №26

Great staff and customer service.

Ch
Review №27

Carr Agency is a family-run business that treats you like family! They listen, they ask questions to understand your individual situation, and then they make policy recommendations. Ive experienced nearly three decades of prompt insurance quotes, prompt answers to questions, and prompt claim assistance. Would I recommend my best friend to Carr Agency? Absolutely!

Ke
Review №28

Agents such as Kelly Youker provide prompt service replying to phone calls and email messages.

To
Review №29

Ive been with Carr for over 20 years. They have always been responsive to my inquiries, and provided me courteous service.

Ma
Review №30

Since I moved to the area 5 years ago and decided to go with Carr Agency Jennifer has been amazing. Any questions I have big or small she responds to in a timely manner and goes above and beyond. When Ive had claims shes walked me through the process and I just appreciate her constant communication and willingness to help.

Ar
Review №31

I met Ryan Kizer of Carr Insurance earlier this year, as I was searching for alternatives to my Home and Auto Insurance needs. I had been with my previous insurer for several years, but they decided to exit the Insurance Market for those lines of insurance.Ryan did an excellent job presenting me with options and answered all my questions and concerns promptly. I have been very pleased with our move to Ryan Kizer and Carr Insurance Co. In fact, I recommended Ryan to my financial advisor, who then moved his Home and Auto Insurance to Ryan and Carr Insurance.

Mi
Review №32

You have always provided personal service. Everyone in the office is very knowledgeable, helpful and considerate. I always felt more like the member of a family than just a client.

B.
Review №33

We have been with Carr Insurance for many happy years. Everyone there through good times and bad went out of their ways to help in every way they could. The friendliness we always received was more like family and not just a customer. That is something far more valuable than just saving a few dollars by switching agents. Thanks Again for your best. It shows everyday! Brian & Benita

An
Review №34

We have many diverse needs and you handle them all promptly and professionally.

A
Review №35

I would recommend Carr Insurance Agency to friends or family looking for an agent. The reason I would do so is because the agents at Carr have always been very patient about answering all of my insurance questions when they come up. I am a person who thinks about Insurance more than most, and in the past year Ive asked them questions on everything from commercial insurance so I could rent a dump truck to getting auto insurance on a modified, lifted 4x4 I wanted to buy. Even if they were not able to accommodate me in all cases with the companies they work with, Carr was pleasant about it and gave me the information I needed to approach other providers when needed.

Pa
Review №36

Carr Insurance has exhibited lots of expertise in customizing our insurance plan for the needs of our family. In addition, they provide transparency and clarity in their offers which makes it easier to do business.

ja
Review №37

Just a top notch insurance company that truly works and cares for their clientele. Kelly has been an outstanding agent not only with her knowledge and expertise but also with her kindness and caring. A great asset for your agency.

Je
Review №38

Tiffeny Shilling is always professional and polite. She lets us know what products and coverage works best for our family. Thank you Tiffeny for ALL your help!

Ca
Review №39

I have always received excellent customer service and everyone is so willing to assist me no matter the need. Secondly, I have been with Erie/Carr Insurance Agency for almost 40 years from my very first car. These people believed in me when an insurance adjustor refused to approve ALL of the repairs on my car after an accident. The Carr Agency overturned the decision and completely fixed my car. I am forever grateful to this company.

Gr
Review №40

Carr operates the old-fashioned way, where my business is handled personally and Im treated like a valued customer. Thats rare in todays world and I really appreciate that.

Za
Review №41

Timely answers to all calls and questions. The team walked me through the claims processs with ease. Great company to work with would recommend to anyone.

Da
Review №42

Everyone at the agency has always been friendly in pointing me in the right direction when I have had questions. I have been with them for a number of years now. They have always looked to be sure I was getting the best possible deal, even running new numbers for my annual renewal to be sure my current insurance supplier is still the best bet. Highly recommended.

jo
Review №43

We have been with Carr Insurance Agency for decades for our homeowner’s and automobile insurance. We cannot say enough about the great service we from everyone at Carr. They are knowledgeable, responsive, proactive, professional and every good thing you want in your insurance agency. We would recommend Carr Insurance without hesitation!

Ga
Review №44

Its the greatest insurance company Ive ever been associated with!!

Da
Review №45

The Carr Insurance Agency has been tremendous to work with. I highly recommend them. Great products, great staff.

Al
Review №46

When I call with a question or a need I can be sure that I will get an informed response that is prompt, reliable, and professional. I have been well satisfied with the Carr Insurance agency as they have supplied all of my Insurance needs for over 40 years!

Be
Review №47

Carr Insurance has always helped me find the best insurance rates for my situation. Have been a customer for over twenty years and have received excellent service. People at Carr are always ready to help!

El
Review №48

Erie Insurance is the only car insurance I have ever had. Thankfully, I have had very few claims, but whenever I needed the insurance, my agent was superb. Highly recommend Glenn Carr Insurance. Good rates and great people.

C
Review №49

I havent had any issues myself and therefore havent had to get too involved in anything; but i do know that you and your agents are responsive when i have questions, and do alert me of changes. Theres no surprises which is a motto I live by when dealing with peoples safety and finances.

Be
Review №50

Tiffeny was easy to work with and super helpful with all of my questions.

Ca
Review №51

I have been with them for over 15 years. Everytime i have called, either with a claim or a question, I am always treated courteously and respectfully. They are super helpful and friendly!

Li
Review №52

I like the yearly check ups. The postcards that have been sent to me. A great reminder to look over my policies and ask about discounts, if they apply to me or just ask a question.Thank you.

Do
Review №53

Their excellent service at competitive rates is why I have been a client for 25 years.

Mo
Review №54

Carr Insurance Agency is a group of expert agents who listen, find the best policy for the situation, work with the client on all the details to control price and quality and followup with prompt response to questions or changes. We have been customers for almost 40 years and rate them as A+++ on all levels - price, coverage and customer service for home, auto, liability and business.Jim and Monica Cengia, Centerville OH

Sh
Review №55

I highly recommend Carr Insurance Agency. They were able to help me lower my car insurance and renters insurance! Couldnt be happier!

Ju
Review №56

I always get quick service when I call the office and everyone is very professional and nice.

Ju
Review №57

Great rates and excellent customer service!

Ri
Review №58

Great service and great follow and return calls.

Te
Review №59

You helped me out big time with an injury accident I was in that was the other drivers fault. My vehicle was totaled. You had me in a replacement vehicle and took care of some of my medical bills before the other insurance company began to act.

Da
Review №60

YOU GUYS ARE ON IT !!!!!!!!PROMPT SERVICE !!!!YOUR NOT THE CHEAPEST - YOUR THE BESTDAN

Information
9 Photos
60 Comments
4.9 Rating
  • Address:255 N Main St, Centerville, OH 45459, United States
  • Site:http://carragency.com/
  • Phone:+1 937-435-9000
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:8:45am–5pm
  • Tuesday:8:45am–5pm
  • Wednesday:8:45am–5pm
  • Thursday:8:45am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:45am–5pm
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