Highly recommend not going here. They gave clients and option to leave due to covid which I had messages of me opting out. Didn’t owe any money. They said I was all good to go in canceling. Find out a year later they turned me into a collection agency saying I owe over 700 dollars. Staff isnt helpful. Overpriced and top shape has all of the same stuff for half the price. They will screw you. Not worth it.

Excellent place to work out! Friendly and helpful staff as well! It is worth them a chance by setting up a tour if you dont already have a gym membership and are thinking about getting one.

Ive always been impressed with this business but they are very relaxed on their COVID mask policy and I dont feel like they take my safety seriously. The last time I worked out I only saw a few masks (less than 10 even though I saw at least 40 people) as the gym allows people to enter and work out without masks. I also saw trainers and employees without masks.

Very nice facility and friendly staff. Pool and hot tub is awesome!

The MAC Extreme is a great place to work out. All of the staff is very helpful and friendly. I feel safe working out here, even with everything that is going on in the world right now. They are making every effort to keep their gym members safe. There is even a separate area just for woman at this location, if you feel safer in that environment. I would recommend that anyone who likes working out or would like to start to work out try this gym out!

It was great, with the new equipment they added makes it even better. Thanks guys you made my day

I havent even signed up yet but im already excited to get started! When I called about a membership they offered me a free workout and a chance to explore the facility before I sign up. Both of the people I spoke to were very professional and helpful. Indoor basketball courts are a huge plus!

The MAC has always been excellent with their customer service. This is what makes them stand out above other gyms. They always have a presence at the front counter and their employees greet you upon arrival and wish you a good day when you leave.Equipment: they have plenty of equipment to go around. And they keep it up to date and in working order.Cleanliness: coming from a military background, I see a few details that could be better. The workout areas are well maintained, but the floor, specifically, need to be swept/vacuumed more frequently.The shower area, locker rooms and equipment are kept clean and working to my satisfaction.The group fitness is my favorite because the workouts are always different each class and the instructors are fun and relatable. They work to make each workout fun and effective. The instructors are always attentive to our needs: including modifications for exercises, encouraging us to work at our own pace, and connecting with us before and after class.Lastly, they offer child care which is essential for my family!I never regret a workout at The Midwest Athletic Club!

I go for the pool and the hydro massage.

Great place to work out. Very clean and well kept. Very friendly staff

The MAC is truly like a second home to our family. The staff is beyond amazing and so willing to make your experience the best one. Seeing smiling faces from Laurie, to Kyle to the ladies in kids club And so many other staff members makes our day. We’ve done private swimming lessons and personal training and we’ve been pleased with all.

Unless you want to be taken advantage of steer clear of this business. My 18 year old nephew signed up for a membership here and was rushed through the LEGALLY BINDING contract. They did not explain how much he would be charged and was not given any copies of the contract. When he tried to cancel the membership they told him no more money would be taken from his account. He was still being charged every two weeks and they refused to refund him the money that they stole from his checking account. When I went into gym to see if I could sort out the problem the manager LIED straight to my face telling me that they had no control over the charges being made and directed me to a third party company that handles their billing. After a 2 hour conversation with this third party I was told that in fact the MAC was the one in control of them being able to release the funds and process a refund. These crooks took advantage of a teenager and then lied. Needless to say they will be recieving a call from my attorney and we will take this to court if they dont decide to make this situation right. STAY AWAY.

Fantastic facility, friendly staff

We love the MAC. Great place buzzing with activity and all body shapes and sizes.

Really like that there is an area I can go to workout for only women. I often workout by myself, so this makes my workouts more enjoyable I think. I usually have the room to myself or share with one or two women. I can do what I want, without feeling like Im in the middle of an arena. Discount through with really helped and I like all of the amenities and that I can grab a smoothie too.

Signed up for 3 months of training total - last month they charged me for 2-1/2 months of training fees - ouch! They credited me for one month of training this month, then double charged me again this month. Im so so sorry I gave them my credit card number - feel so sorry. Over and over again I said I signed up for 3 months, at every lesson I repeated this, but they keep charging me. Exhausting.

I just started working out here but its a friendly staff, good vibes, nice amenities, observing social distancing, very nice!

I asked them to not charge me through the closures and they proceeded to keep doing it. Shady place, would not recommend going here. Overpriced as well.

I enjoy the MAC and have been a member for several years now.  Its really like a Third Place for me - home, work and the MAC.  The Express locations are very convenient since they are open 24/7.  I can walk to some locations and work out anytime.  The gyms are much cleaner than others in the area. They really seem to be on top of that. The staff is friendly and knowledgeable.My Third Place is really the MAC Extreme. From the indoor pool, sauna, steam room and hot tub, to all the equipment and resources, they have it all!   I have met mayors, business and labor leaders, and many other interesting people there.  The smoothie shop is excellent,  serving the best protein shakes in town.  Ive used Jordan as my personal trainer at the MAC to help me reach certain goals.  Overall, I would say check this place out!

Great customer service, and plenty of equipment. Clean facilities, and friendly staff. Would recommend!

Hold on to your checkbook! I started 2 months ago trying to swim for a medical condition. Ended up causing more issues and I cant have surgery to fix it until end of January. So I called to cancel my membership knowing I would get charged a cancellation fee. SO for 2 months I got charged $66 a month, then I got charged a gym fee $45. I called, filled out and sent the cancellation form back got charged $138. THEN TODAY, i got charge for 1/2 the monthly dues, when I contacted them, I was told there is a 30 day cancellation so I will continue to get charged for 30 more days. I paid the day I started so now on TOP of the $138 cancellation fee I get to pay ANOTHER $66. I get none of it refunded and it is because of a medical condition that I could verify but they dont care. Just keep charging me. I only ended up swimming maybe a dozen times in that 2 months so it comes out to $31.75 every time I did swim.

It’s just a nice place for workout. I love the H massage😊😆💕

The MAC has great equipment, several locations and friendly staff. I love that group exercise classes are included, and enjoy the variety of offerings. I like the MyZone fitness trackers that display your stats on screens. There is always a challenge of some sort to keep you motivated!

Had a membership at the MAC through company I worked for. I have been in the fitness industry for over 20 yrs, including being a professional bodybuilder. I also have traveled and train overseas. So I speak from experience. Their equipment was old, cramped areas and the staff very condescending & rude, including the short communication I had with the owners. They were arrogant and did not care about satisfaction of members, only about racking in the money. Seems to be a gym based on making as much money, charging ridiculous membership fees, with subpar and mediocre facilities. It seems they feel like theyre the big fish in the ocean, but really, they are swiming around in a small, muddy Iowa puddle. Not impressed! Would never recommend!!

The MAC is one of the most clean and professional workout environments I have ever visited. They regularly update equipment and keep everything in perfect working order. I workout for the purpose of physical health, not a social environment. This facility is perfect. You wont find a better place to get yourself in shape.

Sidney was super nice and helpful when I went in!

Staff friendly very helpful. Facility has a wide variety of excercise equipment. Could ask for a bettet place to work out

Best gym in town hands down

Great facility, good offering of group fitness classes! Staff are awesome and always welcoming and willing answer questions! Ive been a member of mutiple gyms over the years and the MAC is definitely my favorite!

Great facility, super clean! Enjoy their classes

The facilities arent the problem, but if you need to discontinue services, as I did because Im moving out of the area, be prepare there is not only a 30 day notice required, but if your billing period was even a day ago you will be required to pay the next payment, for the next month, and the will not prorate it. The only reason to do it is to get more money. Plan ahead for their ability to enforce unreasonable charging

Love the MAC!

Doesn’t ever seem to be too crowded. Nice staff and people.

Great gym

Joke. Absolute fraud. Do not go here.

Best place in town and ive been to many gyms in iowa love the selection of equipment staff are always nice

The facility is awesome. They have all the best machines!

Very friendly and clean overall. Plenty of equipment to choose from. Worth the money.

Been here serveral times with multiple people.never had helpful kind customer service. Whenever I try to come as someones guest or to get a day pass they seem to give me a different price every time. Their prices for everything are ridiculous. The only nice thing that that they have a wide range of semi-updated equipment. I recommend going to iGym. Theyre just down the road from the Mac Xtreme and they have another location on the south side. And you can use the Mac Xtreme for free on Sundays. I have their VIP membership with unlimited free guest passes for just $20/mo.

I have been to many gyms in Cedar Rapids, aspen, gold pointe, anytime. I love the mac. There are always classes and enough equipment in rarely find myself not being able to use what I want when I want. The facility is clean and they offer discounts through work. Whole expendive if you dont get a work discount the new $25 one time fee for the card to the 24/7 gyms is an amazing deal. Many locations all through out so easy and convenient. I always find myself leaving duetonprive just to come back because its the best gym and the best atmosphere in town.

Expensive. Customer service is really nice, but I hate paying $55/month for a very basic membership, simply because the Tama St location is most convenient for me, so I have to pay extra for that level membership. Most of the equipment in the womens section is outdated and doesnt function as smoothly as the other equipment in the public area (loud/squeeky/old). One of the stair stepper machines in the public area have been out of service for over a month and who knows how much longer it will take for it to get repaired.

Signed up for sessions and the trainer was not consistent and late with follow up for scheduling. Got charged for a MyZone belt that the trainer suggested when I had already returned it.

Good staff, clean facility, lots of equipment, really liking this gym!

Love their shakes and they have ladys only workout area!!

Best Trainers best classes and the people here truly are good people

Agreed with others that you have to cancel 30 days in advance. I didn’t know 30 days in advance I was going to be hurt in an accident and not be able to work out for awhile. Their response, too bad so sad, that is their policy. Ridiculous. I have been a member about 4 years but they don’t care!!

I dont know if they made a lot of changes since some of those bad reviews were written or what. I started at the Express in Hiawatha and upgraded to the full membership so I could use the Extreme full time. I am a serious lifter and they have EVERY piece of equipment I could ever need or want. Not only that, but they have multiple pieces of the most common things, like flat and incline bench-presses and squat racks, both free standing and Smiths Machine and cable stations, so I have never had to wait to do an exercise. I havent had much contact with the staff other than Jason, the manager and lead trainer at the Hiawatha Express. He is awesome! so I can only assume the rest of the staff is great, too. The Extereme is being cleaned constantly when Im in there and thye have on-site repair for their equipment. I have never seen a machine broken at either the Express or the Extreme.As far as the cliques, maybe I dont notice that so much because I was adopted into the heavy-lifting group right away and have several friends on the cardio side, too..

Ive been going to The Mac Xtreme and The Mac South for several years. Everyone has always treated me with respect. Im average physic and I havent noticed any clicks at all. The staff nor its members spend a lot of time socializing; we all go to workout. Ive never felt the need to ask for help so I guess Im not too sure about that aspect but theyre always smiling to greet me at the door and say good-bye (they literally never miss, lol) so I cant imagine them not helping if I requested. The prices are a bit steep but thats because all their equipment is kept new, everything is clean, and you should see the play room for the kids at the Xtreme, theres even a ball pit! I opted against Active Edge/Aspen after looking at the gym because a lot of the equipment is extremely old and worn out. Also the guy who was supposed to show me around Active edge wound up hitting on me, while the worker behind me looked at my a**, and sending me texts that were not about the gym or working out, maybe thats how they get people to sign up. Regardless I feel like the mac is more for people who want to get a good work out on nice machines and Active Edge is more for people who want to look good and socialize, date or hook up with each other. Hope this was helpful! :-)

The place is very clean. Seasonal memberships are pretty cheap, especially for students.

Its nice

Meh