I dropped off my vehicle the night before and by 9 am the owner called me to inform me of my issues and how they can fix them. Fast, Great service and even better pricing! Will Definitely use them again.
They got me in fairly quick called me a hour after they got it and gave me great news! Not only was it not what every other person said it was it was going to cost $600 less than I was told by others as well. There was a couple other things wrong and he was honest in telling me about it and the need to fix now vs later and what it is may or may not do if I dont which is refreshing. Most would say if u dont do it now your car wont be fixed etc. My car was done that same day and runs great! Chad was awesome I recommend them to any and everyone actually my whole family uses them and for good reason. I would give them more stars if I could!
Chad is the man! In half an hour he diagnosed and was fixing an on going issue with my 2014 Ram 1500. I have had the issue intermittently for almost a year. Had taken it to Deery Brothers in Iowa City and Central Automotive in Coralville. Neither place could fix the issue. But charged me hundreds of dollars each. Saying they found and fixed it. Thank you Chad and the team at Albert Auto! You have my business from now on!
Albert Auto has been a blessing to work with! They listen to you needs and concerns all while not judging or pushing their own agenda. Coming from someone who knows very little about cars this is important! I don’t feel like I am being ripped off or belittled for lack of knowledge.
Quick in and out professional service. Reasonable pricing, been using Chad at Alberts for years
It is really hard to find a shop you can trust. These guys are thorough and honest. Also, do not make you feel pressured to fix things that are not in immediate need. I really appreciated the time Chad took this week on my familys vehicles. I am very happy with my experience there and will continue to have my car serviced with Albert Auto.
I had Albert Auto listen to an engine ticking noise in my Grand Caravan. The best guess was a failed rocker arm on the front bank. I didnt have them complete the repair because I couldnt afford it at the moment. But when I opened up the valve cover the next day, sure enough there was a worn rocker roller on Cylinder 2. Much thanks to the technician and his spot on diagnosis. I will be a customer in the future and would recommend Albert Auto.
I’ve taken my car here a few times and they are always quick, communicate with the customer, and friendly.
I liked to take care of my own vehicles but Alberts Auto is there to take care of the things that I don’t have tools or time to take care of. They are one of the most honest shops that provide great mechanical service at quality prices. If I can’t figure something out they are, without a doubt, my first call and usually work me in that week.
Chad has a great team of people… everyone goes above & beyond for us. I typically wait in the lobby while they change oil, rotate tires etc. I am always in and out in 20-30 min- no excessive waiting at all. They are very honest and won’t perform a service unless discussed with me first and more importantly if it’s not needed. If I could give them 10 stars I would.
I had received an astronomical quote at a dealership for an axle replacement on my 2011 Pilot, and I called Albert Auto for a second opinion. They gave a realistic and reasonable estimate and sound advice. Much appreciated! Great group of people to work with, honest and ethical.
Friendly and respectful. Also professional. I needed my water pump taken care and they did the job for me at a reasonable price when all others wanted twice as much. Plus they reviews are remarkable. And he also let me know about future problems later on down the road but I will be doing business with them in the future. Thanks Richard and the Albert auto family
We were traveling from Houston Texas to Cedar Rapids for a family funeral and began having engine trouble. The team at Albert’s Auto were able to squeeze us into their very busy schedule and fix the issue. The cost was fair and the service was outstanding. Each employee that I dealt with were kind and very helpful. I only wish I had that kind of service back home. Thank you Albert’s Auto
My brakes died after I took too long to get my pads replaced and they were grinding for a while (my own fault) and I had to get a full service done on my rear brakes and had some other issues that Chad to work out to get my brakes to work. It’s hard to find a mechanic that you don’t feel like is trying to just get more money out of you and Chad was very honest, reassuring and kept me updated while my car was being worked on. He also fixed any hard shifting my transmission had so that’s a double win for me. The only mechanic I will be using from now on. Thanks everyone!
I’ve been going to Alberts for a few years. Nice guys. Easy to work with. And a fair price. Checks all the boxes for me.
I have used Albert Auto for as long as they have been in business. They have always been very fair and have done a great job. I have recommended Albert Auto to many other people over the years.
I had to have my truck towed and repairs were done quickly. Very happy with the service I received. Highly recommend.
Absolutely awesome experience. They had to troubleshoot to find a very small leak. Did an amazing job!
Alberts Auto is the only place I take my vehicles. The staff is friendly and professional and most important to me they are honest. They tell you exactly what needs done and dont try to gouge you with a lot of needless repairs. Have never done me wrong and I would recommend them to anybody that needs quality and reliable auto service.
Albert Auto has always been our go-to for vehicle maintenance! We were sad when the downtown location closed, but we have stuck with them and go to the J Street location! They are quick, honest, and willing to go the extra mile!!
I need a battery on short notice and not only were they a better price but they we extremely efficient and actually got the work done very quickly!
Alberts Auto is a great place, their service is awesome. Chad and his employees are some of the best people to work with. Courteous friendly and quick.
Nice group of guys they have a little fun and are very serious about what they do, Chad Albert (the owner) while taking on the monumental task of keeping his well oiled machine running smoothly is committed to his clients satisfaction and stands behind his work and his word, THANK YOU ALBERT AUTO for keeping my 2000 Toyota running like new!!!!
Great place to take your car for tires or repairs. Got in quickly. Great prices
Quick service. Can always count on Chad to take care of our vehicles.
Chad and the guys at Albert auto are professional !! If u need a honest place to get your vehicle worked on go here !!
I have been trusting Albert Auto on Jst for over a decade now with our fleet of vehicles. They are super friendly and the service is great. They go above and beyond to make sure that our vehicles leave their lots in top notch condition and for safe travels.
It was my first time at Albert Auto. I had my oil change done in less than 30 minutes, I was impressed. The shop I used to go to, it usually take them over an hour.Great customer service I will definitely go back there.
Alberto Auto has been my go to for many years. The staff is straight forward. No nonsense. No upcharging. They have ALWAYS been friendly and very helpful everytime I need service. They get you in and out as quickly as possible. I love this shop!
Great service and communication. The turnaround was very quick for repairs needed. Highly recommend!
This is the only place I will take my cars to. Very honest people.
They communicate what I hoped will be explained. Better service than I thought theyd do.
Great service, friendly, fair price, quick work. Another dealer in the area wanted $80 just to diagnose the issue. I’ll be using Albert’s for all of my future needs.
The folks at Albert Auto are very understandable and easy to work with which seems hard to come by at big name retail shops. I had called for a timing belt and water pump replacement, they ordered the part, got me in 7 days later and the next morning (after dropping it off the night before) it was finished and my car runs the best it’s been since getting it off the lot. Definitely coming back in the future!
My family has trusted them with our cars for over a decade. They’re always extremely friendly and knowledgeable, their service is great and reliable ... and they have so much integrity that they often won’t charge you for things that they don’t have to. On my last visit, I told them I thought I might need new tires, and instead of agreeing with me and making a huge sale, they said my tires were still in great condition and explained to my why. We’ll never take our cars anywhere else.
I’ve taken my care to Albert auto for my oil change and other maintenance issues and they have always been great to work with and I trust what they say. They also go above and beyond to help out their customers. They squeezed me in twice in two days to patch two different tires for two different issues that happened to occur within 24 hrs. I was going out of town and they helped me out when I was in a bind!
Clean place and nice people. Definitely got a good first impression. I usually do my own work but finally found somewhere I trust for the bigger problems.
Very good service. Friendly. Have been taking my vehicle there for 15 yrs or better.
Good quality work and quick too. They run everything they are doing by you first, and they don’t replace stuff that doesn’t need to be replaced yet. They are honest with problems they see and if it needs to be fixed now or if it can wait.
Thorough look at our engine light need and even better follow through. Will be back
Very trustworthy mechanics. They don’t oversell. Fixed my car quickly many times. I will continue to take my car here.
Ben going to Albert auto for over 15 years,they are the only ones that I trust, complete honesty,communications are stellar,I have only praise for the professional attitude that they carry,best Auto repair service that I have found, cant go wrong with taking your vehicles to Albert auto.Signed,joe Marcov.
Used for both of my vehicles. Reliable work done in a timely manner.
I had my car overheated, I called to let them know the tow truck was coming their way. They said they were very busy and it could take up to a week! Then, the next day they called me to say my water pump, thermostat and a bunch of other stuff needed changing. They had it ready the next day. I appreciate that they took the time to look at my car even though they were busy and had it ready in no time. My car engine is now silent and working great! Would definitely recommend!
Super fast, great pricing, I called to set an appointment and they got me in within 15 minutes! The staff is sweet, knowledgeable, and very helpful! My family and I have been using them for years and they keep giving us good reason to come back every time!
Service was performed with quality, speed and a reasonable priceI will return with future work
Awesome guys does a great job!
Always quick and reasonable! Highly Recommended.
Chad and his employees are always great to work with. They work on my employers vehicles and have worked on my familys personal vehicles for a long time. Ive never had to go back because something wasnt fixed right. Id recommend him quickly to anyone.
Oil leak repair and change. They contacted me with a diagnosis and were able to perform the work in the anticipated timeframe. Very professional, I would recommend this business.
Fast, friendly no nonsense service. No lies or up-selling. They just do what you need done. Thier prices are pretty standard. I have no complaints.
I was disappointed with my most recent visit to Alberts Auto for the following reasons:1. They were not able to perform service on my Kia Soul (due to recommending the service be done at the dealership, because of the check engine light code. I wasnt thrilled with this, but respected the input.)2. I was charged a partial diagnostic fee of $51 for them taking a look at the problem.The main issue I had was with the ladder. Its not that I dont understand why a diagnostic fee would be charged, but it was the manner it was disclosed to me that I found to be lacking professionalism and good service.I was not told up front that there would be any fee to start. Once I arrived to pick up the car to have it taken elsewhere... I was not given the courtesy of an explanation or any eye contact with it. When I attempted to ask, I was told in a very stand off manner, it has to go to the dealership.I was handed an invoice, told an amount to pay, paid it, and walked out.The whole experience was cold, unprofessional and not pleasant.This review is not meant to discourage anyone from ever going to Alberts Auto, BUT, it seems to me that their customer service quality is lacking and in need of improvement.
They were very professional and honest. I appreciate how they handled everything. I was told by a dealer that I needed a whole new engine. I was devastated so I called Albert Auto and they were able to repair my engine for an 1/8 of what the dealer was going to charge. Albert Auto will be my go to from now on. Thank you so much!!!!
Alberts always delivers great quality service. The staff is so very accommodating and prices are fair!
A very well respected local business with a great name and reputation from everything I have heard..
Very nice, and polite. Also got me in before my time. Quick and fast.
Very professional and friendly staff. I dropped the car off in the morning they called with statuses and kept me informed. Pick up was quick and easy. Will continue to be a customer.
Chad and the team do a great job. I feel I can trust their judgement on what needs to be done or not done on my vehicles. I have been going there for over 20 years.
Alberts staff at front desk was very kind, & listened to what I had to say. I went in for my heater blower not working properly. Technician got my car in & out quickly. The estimate I received was GREAT... I will continue to go there for any of my car needs. Thank you TEAM ALBERTS
Thank you Albert Auto for helping me maintain my vehicle. I feel you always have my best interest in mind. I never feel like you are pushing me to spend money on my vehicle for unnecessary repairs yet keep me informed of upcoming issues that may arise. The shop is clean, inviting and the staff I have met are always pleasant!
I absolutely appreciate the time and attention that Alberts Auto takes when it comes to handling my car. They are respectful, kind, caring, as well as interactive. They will let you know what needs repair if any. They do not sugar coat anything, but contrariwise they do not hide any details either. I trust nobody else with my vehicles.
I was Very pleased with the service that I received here. They were able to get me in very quickly during an urgent situation. I was also able to use a loaner car for another service. Friendly and knowledgeable.
Very Professional. Got the work done same day at a reasonable price (based on my Google search 😅) and exceeded my expectations!
My daughters car was stranded in Cedar Rapids where she attends Mt. Mercy University. I didnt know of any reputable auto shops but then I was given the name Albert Auto Service, which was highly recommended. We had her car towed there. They were everything we wanted, very accommodating thorough and personable. The charges at completion of the job were very reasonable. End result was a very satisfying result!!!
These guys always have delivered quality, professional service quickly.
I called on Friday afternoon at 4:45 and asked about having my brakes replaced as soon as possible. They told me they could get them done right away the following Monday morning. By the following Monday by noon, they called & told me the brakes were replaced and it was ready whenever I was free to stop by. Thus far, they’re working perfectly and seem to be better than when I bought the car. I went with Albert because they do all the work and maintenance on my work vehicle and I am always satisfied with their work so I trust them to take care of my personal vehicle as well. They always take great care of what I need.
They always do such a nice job!! It will always keep me coming back. My whole family loves going there!
Fast and quality work. My vehicle runs like brand new!
I Had a squeeky front wheel. I thought it may be a bad wheel bearing or break pads. Turned out it was a walnut wedged in the works. I was in and out quickly at no charge! They let me know what the wear on my pads were so I could anticipate replacement. On my way out to my car the technician that work I my car greeted me and laughed about the walnut situation. Very pleasant and polite. It feels like everyone has a great attitude and enjoys their work. Great Job!
Had my car towed there when they were closed and worried about leaving it there without their okay. They didnt mind at all. Fixed my car in 2 days. I thought it would take a week. Thought the repairs were going to cost inthe 2000 $ range but it cost a fourth of that. Really nice staff!!!! They have a customer for life now!!! Thank u alberts!!!
Friendly, timely and professional service from start to finish.
Great service.
I literally rolled into a nearby parking lot with a broken car. They were able to pick it up for me, fix everything, and get me back on the road within two days. Highly recommend, very nice and professional people! If I ever get stranded again, I hope it’s near them!
After two years of taking my car to a dealership to have a coolant leak (that no one seemed to be able to find) Albert Auto was able to find the leak and do the repair in a very timely manner.
Albert auto was very friendly, prompt, efficient and fairly priced in putting front brakes on my car! Called late in the day on Thursday, dropped the keys in the overnight box and got the brakes done 1st thing the next morning! Chad even called before they started working to ensure they knew exactly what I was needing done and answer any last minute questions!! I will continue to use them.I trust the honesty with which they do business. Thank you!!!
Well I went for a minor problem and thry found a bigger issue that had to be done. They were very nice and got my car fixed. Will still have to go back for what I originally took it there for but very grateful for them fixing the major issue that I was unaware of
Talked to a wonderful gentleman named Chad I believed. He explained everything that need to be down with my car. It was nice having someone actually talk to me, and not talk down to me because I am a women!! I will be back for more things to be fixed or looked at. Also will be recommending them to my friends and family!
Excellent service. Very clear communications on diagnostics. They were able to fix issues that we not properly diagnosed from another repair service.
Fast. Affordable. Great customer service!
Very friendly and welcoming. Took my car in thinking I needed new brakes. They were honest and told me my brakes were fine. Checked everything else out and sent me on my way feeling safe and thrifty.
We had a fantastic experience with Alberts! Quick, friendly, flexible and honest! We will be doing business with them again!
Excellent service! Very fast, great job!!
Great service very friendly. I highly recommend this place for car care and repairs.
Excellent service best price in town would recommend this place for all repairs🚗🏆
Very professional and friendly.Would go back no problem.
Dropped my van off to see what the rattling coming from the front end was. I decided not to fix it for various reasons. There was no high pressure to fix the problem, in fact when I told the gentleman why I didnt want to fix it, he agreed that I was making the right decision. I, as a woman, am always Leary of taking my vehicle anywhere to be fixed, because we arent always treated like we know much, but the people at Alberts were top notch and VERY respectful. I would definitely recommend them!
Recently, had some issues with my steering while driving through Cedar Rapids on business. The staff at Albert Auto Service were extremely friendly fast. They checked over my entire steering system to ensure I could make it safely back to St. Louis. What a great shop. If I lived locally I would definitely take all my vehicles to them. They were extremely truthful and friendly. Many shops could have easily taken advantage of an out of state customer just passing through. Thank you Albert Auto Service.
Great mechanic, great service. Honest . Ill definitely use them again if I need work done.
Weve consistently had a good experience with Alberts at both the 380 and J Street locations. Highly recommend if you are looking for a reliable, no nonsense mechanic.
My car wouldnt start, had 2 other places look at it and said they werent sure but what they thought, all said and done it sat for 5 weeks dead, we had it towed to Alberts late on a Friday, on Monday my husband called to check and see if they had a chance to look at it, within 30 mins they called him back told him what it was and was fixed by noon!!! Very nice, fast and efficient and not to mention very reasonable on cost!!! We will be taking all our cars here from now on and will recommend to all family and friends!
Albert Auto was able to get my van in last minute to replace the alternator in my van. They had it done the same day even though they already had a full schedule. They understood that I needed it for work and got to it right away. They communicated extremely well and were very professional! I would highly recommend them! In fact, I brought my 89 Camaro to them for some work the very next day!
Everyone at Albert Auto is not only professional and nice, they’re direct about the issues your vehicle may be having and upfront with method and cost for repair; and they stand behind what they fix.
Fast, good communication and fair price repair. I will be back.
Very good first impression. Clean, organized, friendly. Professional from the start; competitive pricing; quick scheduling to get in. Had delays in parts being delivered - but they were consistent in keeping me informed. I will definitely be back!
I have used Albert Auto since I moved back to Cedar Rapids over 13 years ago. I continue to choose Albert Auto because they get the job done fast and done right. They communicate openly and in a timeline manner. With all of the positive things that I love about Albert Auto, the thing at the top of the list is honesty.
Albert Auto was seriously the best and they were cheaper then anywhere else i had looked! I will definitely only be returning to them for work when i need it!
Albert auto did a fantastic job on my repairs. They are knowledgeable, and very good at communication. Kept me up to speed with what changed needed done and getting approval for all work. Repairs were done faster then I expected, and they did fantastic work. One of my issues I had actually taken to another shop, and they couldnt find anything wrong. Albert found and fired it right away.
Albert Auto is a great place to get your car fixed they are fair and reasonable and work hard to get you on the schedule
Very helpful and willing to go the extra mile to take care of the customer!
Very friendly staff, dont overcharge, take the pandemic seriously, do good work