I switched to Cypress Creek Pet Care after hearing glorious recommendations from both a family member and a friend. I am so glad I switched! Dr. Kim is so thorough and took time to address all of my questions and concerns. She followed up with me personally a few days after my appointment to review my dog’s blood panel results and ascertain if I had any additional questions or concerns that she could address. Even though the facility is 25 minutes farther from my home, I will always be bringing my dog here for subsequent visits and services. I highly recommend Dr. Kim and her staff!
Dr Kim is a compassionate and caring doc & goes the extra mile to help out the pet parents. Staff is great, two thumbs up 👍
I really like this practice. Even with curbside protocols in place I never feel rushed. They take time to answer questions, before during and after an appointment. Our vet, Dr. Laurie Kim, is wonderful with our bigger dog who is extremely fearful. I’ve also been impressed with the techs who have worked with us.
Great team! They always are very professional and kind. My cat Cookie loves it here. I am very impressed with their level of care, they will call to check how your pet is doing they day after the visit. And they ALWAYS answer their phones during business hours and are willing to answer any questions you may have. Super great definitely would recommend! 11/10
Wonderful staff! Dr. Kim is excellent. They really do treat your pet like they were thier own!
Everyone here is so nice and friendly! They take great care of my corgi pup. Dr. Kim is so nice and very informative. You can tell the people here love what they do and love animals, which is a reassuring feeling when choosing a vet. I will continue bringing my pup here!
I cannot express how amazing and caring Dr. Kim is. Trips to the vets office are not a favorite thing for my cat, but Dr. Kim has a very special way of making the visit less stressful. Shes calm, caring, extremely knowledgeable, and has my pets best interest at heart. I wouldnt trust my baby to anyone else.
Great, loving, caring staff that treat my fur baby like she is their own. Dr. Kim has been our vet for 2 fur babies! Our family loves her!! The boarding is great- she comes home happy and relaxed- having gotten loving attention. They know their stuff!!!! Highly recommend!!!
I absolutely love Cypress Creek pet care. I started taking my dog there in 2018 to get groomed by Deanne. My dog definitely doesn’t like to be groomed but Deanne is very patient with him and has done an excellent job thus far. He has also gotten his check ups and neutered by Dr. Kim at Cypress Creek Pet Care. Katie and Char are always answering all my questions or concerns with a positive attitude. Everyone has been a pleasure to work with.
Dr. Bouloy and the entire staff here are exactly who you want when caring for your furry babies. They are skilled, compassionate, caring and friendly. In traffic it can be an hour long drive for us and wed do it every time to know that were giving out babies the best care!
These veterinarians have been taking care of my three cats for almost 3 years. They maintain the highest medical standards and treat the pets with kindness and compassion. There is a separate waiting room for cats where dogs are not allowed. All services are thoroughly explained. I cannot recommend them highly enough!
Dr Bouloy is amazing. He actually calls you personally to consult, recommend, etc. obviously he has created a great team because they are so busy. Mj jp
Our boys are happy when they arrive and happy when we pick them up. Great staff, super responsive and sweet. Would be great to see the facility next time, where the dogs stay and where they play. We will definitely use them again!
My cat now has ear mites after seeing this vet for a general checkup. I cant prove that he picked them up here, but he didnt have them beforehand, and now he does. He hasnt been anywhere else except for our house and this vet.
I called and my Blue Lacy, is too big at 53 pounds. NOT the right breed...He is the State dog of Texas btw. The lady on the phone danced around, until I finally said...youre a salon, right? They advertise big dogs? Seems to me, as soon as she heard the word adopted she immediately started naming other placesShameful and felt totally disrespected
The staff here is always friendly and make me feel comfortable trusting my cats with them. My cats are always well cared for here.
This place got good ratings!! New to the area and my pit needed her monthly prevention so we checked this place out! I like the fact that they have Online pharmacy. Wait time was a little long like 15 mins after our appt. time but overall good experience.
The staff takes excellent care of my four animals.Two cats and two dogs.Dr. Kim is the BEST! I trust her to care for all my pets and feel satisfied my pets are in good hands.I highly recommend this facility to any pet lover.They accept Care Credit for payment, as well as the traditional cash or credit card.
This vet practice is the best.
They came through last March when I had a serious emergency with one of my dogs. I got an appointment that day while my vet wouldnt give me an appointment until Friday...this was Monday morning. Ive dealt with Dr. Holloway ever since and shes been great! 10 stars if that was a possible rating!
Great Vet. And Dr. Kim is the best. They are caring and friendly. Recommend 100% !
Best place to take your pets! Been taking my dogs for a few years now. Super helpful and awesome staff!
We love Cypress Creek for the care of our cat and two dogs. Everyone there always friendly and responsive in a timely manner. Dr. Kim always makes us feel like we are her only patients and is never rushed with us. She always takes the time to explain things in detail and gives us options for different treatments. Her compassion and knowledge of her trade are second to none! Thank you for caring for our fur babies, Dr. Kim!
First appointment for new dog. They were friendly and responsive, especially given that there are doing curbside only at the moment.
Great place! Been using them for a Loooonnnng time now! A+ everything!
My wife and I chose to drive from Houston to Austin to get our dogs vasectomy. We had other options that were closer, but after speaking with Dr. Bouloy over the phone, we decided it was worth the drive to receive care from a doctor that truly cares about his patients.We were very impressed with Dr. Bouloy. He was available and responsive to all of our questions before and after the surgery. The procedure was a success and our pup is now recovering well.We could not have been more satisfied with the experience, and I would absolutely recommend this clinic for pet care services.
We found a cat trying to cross 620! back in 2008. We immediately adopted her and named her Kiki. Unfortunately, we found out that she had FELV and a few months later had to put her down.Not only did we receive absolutely competent and professional service from the vets at Cypress Creek Pet Care throughout Kikis short life, but I would like to recognize Dr. Kelly Schubert in particular for her compassion when we had to have our poor kitten euthanized.We loved this kitten and were quite upset that life had dealt her such bad cards. The actual moment of ending her life in the name of compassion was very difficult. Even 12 years later, we deeply appreciate the kindness and empathy Dr. Schubert showed us. I just cant imagine a better more compassionate way of going through the euthanasia process, when that horrible day comes.Vets are like modern day Renaissance Men. Not only are they responsible for all the tough work of keeping your pets healthy, but also must deal with the emotionally-draining task of euthanizing the very pets whose lives they normally seek to lengthen. And, console teary-eyed owners on top of it all.We appreciate you, Dr. Schubert, and all vets and vet techs very much. Even if it takes over a decade for us to express it!
Weve been to Cypress Creek Pet care a few times when our regular vet was backed up and we just couldnt wait.Both times weve seen Dr. Holloway, and I gotta say - we love her. Shes very thorough, and very kind, and Im pretty sure our cat thinks shes pretty great.Its never fun to have to take your animal in for surgery, or because of an injury, but when the vet and her staff care for your animal the way you would, it makes it much easier!
Great medical staff, responsive to every one of your fur child’s needs. The facility itself is very up to date and clean.
Dr. Kim has always take great care in making sure our pet is well taken care of and receives the best treatments.
Once we had a mobile vet give our cats vaccinations and one went into anaphylactic shock. Dr. Bouloy promptly dropped everything in order to save our cats life. We now have 2 cats who have had routine and surgical care there with a puppy on the way and Cypress Creek Pet Care will be our vet home for life.
Dr Kim at Cypress Creek Pet Care is awesome. She and the staff love our dogs as much as we do. I never worry about leaving my dogs there because they are in great hands. Dr Kim is very thorough and will take the time to answer and explain all our questions.
Our dog loves it here!!
This facility has always given our pet excellent care,and our last visit was no exception. Thanks to Dr.Bouloy and his entire staff.
Dr. Bouloy is the best! He is such a nice person, knowledgeable, great with my animal crew, and will not push a bunch of products/services on you like some other vets. Bring your pets to him! He will give them great care.
I went to multiple vets in the area and felt their concern was money driven not what the pet truly needs. I had to take my rescue to an Eye vet specialist and she only refers patients to Cypress creek pet care. After a few visits and medicine pick ups I can see why! Plus anyone who answers the phone is sweet & friendly!
I cant speak highly enough about this clinic. The front staff is always kind and accomodating - even with all the stress of having to do so much more during Covid. We love the techs and our dogs see Dr. Bouloy, or Dr. Kim. Both are wonderful, caring, and super knowledable. Dr. Bouloy has been there for us over the past 8 years when we have had to say goodbye to three of our dogs. His kindness and compassion meant the world to us, having to make the toughest decision we face as pet owners. We consider him, and everyone at the clinic, our extended family.
Have been bringing my dogs here for years. Everyone at this place is great!
Love everything about CCPC! We are new to the area and were recommended CCPC. Our doggo received the best of care and was able to finally fight off a previosly mis-diagnosed infection. So happy to have found a caring and open place to take care of our pup!
I love Cypress Creek Pet Care. All of the doctors and techs are wonderful and treat my babies awesome when we are in for visits. They have great follow up too. I also love that the doctors make themselves available - even over long holiday weekends if your babies are having problems.
I have been a client for about 10 years. I can recommend Dr Ray Bouloy without reservation. His calm gentle spirit works wonders calming everyone’s nerves. His multimodal approach treats body, mind, and spirit. I have seen him providing routine care to saving someone’s life. I will trust no other DVM with my family. He is the best.
We have used Dr. Laurie Kim for about 18 months now. She’s seen 3 of our pets (2 dogs, 1 cat) for everything ranging from new puppy visits to surgery to geriatric care. She continues to shock us each visit with her generosity, kindness, cheerfulness and genuine care for us and our pets. Vet clients can sometimes feel like just another person/pet in a sea of people. We’ve never once felt that way with Dr. Kim. We feel so lucky we found her. The front office staff and technicians deserve mention as well. When we first started going to Cypress Creek, we were sad that the front office staff didn’t stack up to how amazing Dr. Kim was. This year, they’ve done a 180. Every single staff member has been above-and-beyond helpful and competent. Their handling of Covid-19 has also left us feeling really safe because of their precautionary measures and because we know our pets are being loved despite us not being inside with them. If you’re looking for a vet who truly cares about you and your pet as individuals, treats you like a friend, and makes you actually look forward to going to the vet, choose Dr. Kim. We’re so glad we did!!
We were unable to get our pup in to our regular Vet due to their volume. They recommended Cypress Creek. I read the reviews and thought I could probably trust them. I was blown away by the time, care and diligence. This is a difficult time to take your dog in for an unexpected vet visit. They had detailed procedures and even though I wasnt in the room with her, I felt totally comfortable. The level of communication and follow up was incredible. I think I just found our new Vet.
Dr. Bouloy and his staff always give my Red Heeler top rate care. Most recently, we were there for my dogs annual visit. They looked at the immunizations that she had last year and then told me that they didnt recommend the influenza vaccine for her because, since we moved, she is not exposed to other dogs. I appreciated that recommendation! I know that when we go there, Dixie is in loving, caring hands!
We love Dr Bouloy. You can tell he really loves animals. Hes been really good at trying to find out whats wrong with our dog, but hes reasonable and gives us options keeping our budget in mind.
Dr. Laurie Kim is hands down the best vet in Central Texas. She is so thorough and thoughtful. She truly cares for your pet as if it were her own. She communicates all information and helps you make an informed decision. She is amazing!
The wonderful staff at Cypress Creek Pet Care have taken care of our fur babies for more than 10 years! They really do love your pets as if they were their own... its not just a slogan. We absolutely LOVE their staff!
Really attentive care for my pet. Always happy to see her. Reasonably priced. They recommend services, but dont pressure you. My dog loves them!
Nothing but the very best at Cypress Creek with Dr. Bouloy. So genuinely concerned about your pet and committed to taking the best care of you and them. The staff is equally gracious, professional and caring. Would not consider anywhere else.
Outstanding team, very quick to respond, took the time to understand my situation and scheduled me in as quickly as possible. Very friendly, upfront and professional. Thank you!
Ive been with CCPC since they merged with Hiway 620 Animal Hospital many years ago. The front desk staff are always very friendly and accommodating. The vets have always taken great and thorough care of my dogs and communicate with me regarding testing and treatment. They have also been terrific during COVID keeping everyone safe and informed.
Even with the Covid-19 safety measures in place, the curbside processing and consultation over the phone was a great experience. They were able to safely retrieve my cat from my truck, treat her, and return her without any issues. The follow up call the next day was a nice gesture.
Im sitting here trying to write a review and Im at a loss for words. To say that Dr. Kim went above and beyond her duty or job requirement doesnt even begin to describe it. Not only did she give years of the best, most attentive care to our dog, when he came to the end of his long fight with liver failure, she saved us from having to take him to an unfamiliar emergency clinic in his last moments. This amazing act of kindness and compassion wasnt even at our request. We had an appointment with her in the morning and our dog was nearing the end. But, at that time, we decided he was strong enough to spend the day with us. Unprompted, she personally called us that afternoon to check on him when we didnt even have an appointment, right as we were rushing out the door. She had absolutely nothing to gain by doing this, other than to help a family and a sweet dog in need. For as long as I live, I will never forget what she did for us. Shes not just a great veterinarian, shes a great person.
Dr. Bouloy and the rest of the staff at Cypress Creek Pet Care are wonderful. We have been clients for 11 years and have never considered taking our precious pup anywhere else.All of the staff (vets, receptionists, techs, groomers) actually do care about your pets as if they are their own.
We recently brought our beloved dog in who ended up being put down which was devastating for us. The doctor and staff at Cypress Creek Vet were so caring and compassionate in our time of despair. Thank you for allowing us to spend the last few moments with our precious dog in person. That meant everything to us when so many hospitals are not allowing loved ones to be together in this last moments. 💕🙏
We love using Cypress Creek at not only our Vet but also the only place we will kennel our dogs (pit bull & Weimaraner). They are very attentive to our pets needs and always keep us informed of anything while we are away.
Thank goodness for Cypress Creek Pet Care. I had a last minute issue pop up for my pup and needed to get her seen ASAP. I spoke with Shara (hope I spelled that right!) on the phone and even though they were completely booked, she empathized with the pain she knew my pup must be in and was incredibly accommodating, helpful and friendly. It would have been easy and justifiable to simply say, Im sorry, were booked (like another place I called first did) especially since weve never been here before. But she spoke with Dr. Kim and they arranged for us to drop our dog off and assured us she would be seen inbetween other scheduled visits as soon as there was a spare moment. It didnt take very long after we dropped off Mrs. Pickles and we were able to speak directly with Dr. Kim. She took the time to explain exactly what was happening, why it was happening and what she did. She was thorough and not at all rushed and very reassuring. Pickles was a happy camper when we picked her up and is healing up very nicely. I see no reason why wed ever go elsewhere.
Weve been seeing Dr. Kim for the last year after moving to Austin. She had the unfortunate duty of alerting us to a cancerous growth in our senior cat. This meant multiple conversations as we went to other specialists and communicating about our cats hospice care. Dr. Kim went above and beyond on spending time working with us on this, even working with our previous vet office. On a lighter note, weve also brought in our brand new kitten for a check, and our adolescent cat. Dr. Kim and her team really care for your pets and its clear in every interaction. They do *not* try to sell you on things you dont need, and when it comes to medications they talk through all the options and pricing with you.
Ive taken my dogs to other places and been way over charged for services and medications and wont take them any where else after seeing the difference. I have two dogs, one of which ate a saga palm branch a couple of yrs ago and was poisoned, thanks to their fast response she was saved. I respect the fact that they care so much for the animals that they treat and groom. Yes I am a fan!
Took great care of my two fur babies for a great price. One of my pups was very scared and skiddish but they figured out how to connect with her in their first day and said the rest of the weekend was a breeze
Every aspect our our interaction was positive. From phone calls, to drop off/pick up, follow up and interactions/kindness/ responsiveness from Dr Holloway, Kait on the phone to the techs...it was a wonderful and very positive experience.
Cypress Creek Pet Care is by far the best veterinary clinic in the Austin area. Very professional, knowledgeable and caring staff. Our two pups, Osito and Zoe, are under the gentle care of Dr. Raymond Bouloy. Dr Bouloy listens to your concerns and never makes you feel rushed. Our pups love him. We were recently traveling with our pups outside of Texas, and one became seriously ill. Dr Bouloy was available to talk with us during this crisis. He helped us to understand the medical event and the care our pup was receiving at the other specialty vet clinic. He followed up with the other vets throughout our pups hospitalization. Dr Bouloy and all of the doctors and staff excel in providing the best care for your pets. Highly recommend Cypress Creek Pet Care.
Dr Bouloy is THE MAN. Weve been through lots of vets. He is the best. Period. He listens and treats each pet as an individual. Hes knowledgeable. Hes never condescending or rude and he actually discusses questions in detail. He always takes care of my kiddos and understands the pressures of having a sick or elderly pet. I could not recommend him more highly. Love, McClane and Rogue
Dr. Bouloy is amazing! He worked with me on my old dog Petes pain issue until he passed away last year.Now he is dealing with my new dog who has real fear issues.I dont live in Cedar Park but am willing to drive there in order to see him.
Doctors Kim and Bouloy are the best vets Ive known (and Ive had tons of pets). They are kind, compassionate, no-nonsense, practical, and superb problem-solvers. I trust them whole-heartedly.
I trust Cypress Creek Pet care to keep my two pups happy and healthy. Love their contact free curbside COVID appointments.
These people really care about the animals they treat. And they are well trained and highly competent. What else could you ask for in a veterinarian?
I have the utmost confidence at this clinic. The staff is always pleasant and attentive, but I really want to focus on Dr. Kim!!!She is a wonderful, easygoing, patient, and compassionate vet who isnt out just to upsell you. She really has my pets best interests in mind, and that is always obvious. She is really good with my min pin, who is an impossible drama queen, whereas past vets had gotten frustrated with her.I leave here knowing that Im more than a number, and that Dr. Kim treats my pets with kindness and me with respect.
Dr. Kim is the best! She has and will be my go to as long as she is practicing. She has a passion for what she does and it shows.
We have been loyal clients at Cypress Creek Pet Care since 2009. The entire staff is wonderful and the doctors are by far the best weve ever had for our 3 cats. Dr. Laurie Kim is amazing with our cats and always takes her time while examining our cats and explaining to us exactly is going on with them. There is no one we trust more than Dr. Kim and the entire team at Cypress Creek Pet Care. The facility is always clean and the staff always goes out of their way to make sure our cats are comfortable and helps to minimize their stress levels. We live about 20-25 minutes away and even though there are many other vets closer to us, you couldnt pay us to go anywhere else. We know our cats will not receive better care anywhere else than at Cypress Creek Pet Care. Thank you to everyone at Cypress Creek for providing such excellent care to our fur babies!!
I cannot speak more highly of any veterinary doctors than both Dr. Schubert and Dr. Kim. They are wonderful and provide top notch care with a understanding of the needs of working families.
Top notch care provided by compassionate people.
My 13-yr old Lab had a very intense teeth surgery and the staff was very VERY helpful. They were clear to communicate every time, they treated our pup very well, and they made us feel like we could trust them wholeheartedly with our pup after the first visit.The doctors are excellent and everyone else is incredibly kind and helpful!
We have used Dr. Kim for the past 10 years and wouldn’t take our boys to anyone else.
Dr. Kim and Char gave excellent care to my dying cat . I can not reccomend them highly enough .
We are new to Texas and ALL of the staff at Cypress Creek welcomed us warmly and gave us extra attention to make sure the first few visits were not stressful or confusing. Katie & Beth are super patient and detailed at the front desk. Vet techs Ellen & Craig were so loving to our dogs and went above & beyond when my powerhouse didnt want to comply. Dr. Kim treats you like family - talking in laymans terms and listening to every silly story about behavior & offering tips. She also did a super thorough checkup followed by a phone call explaining all the test results.
I wouldn’t trust anyone of my babies to anyone other than DR Kim. She treats all Our fur babies like they were her own. She is always there for us no matter what.
Incredibly professional and caring staff. I am very picky about where we take our babies (2 cats and 2 dogs) and we have had wonderful care from Cypress Creek. Dr. B. is a skilled surgeon (nicest sutures I have ever seen) and is a kind and empathetic vet. Highly recommend Cypress Creek!!!
Entire staff was knowledgeable and followed up post op. Been going to them for years now.
I absolutely love Dr. Laurie Kim. She is so sweet to my pit bull mix. She gets on the floor with her, lets my dog lick her face, and gives her lots of love. When my dog had surgery (lump removal) Dr. Kim really cared about her progress and called me at night to make sure she was doing okay.The staff is also great. They actually remember Jules when we come to the clinic. What makes me even happier, is that they do not judge her for being a pit and they know she is a sweet dog. They also remembered that she is great with people and kids, but doesnt do so well with other dogs. When they see me walk in - they tell me Its all clear or Hey, another dog is coming out.Such a wonderful place. I highly recommend.
Ive been going here for years now, Dr. Kim has sort of become my main vet here, shes great! But all the vets (and other staff!) Ive met here have been nice. Theyre very good with my cats, even though one of them is a total grouch at the vet. They do make special efforts to make cats more comfortable there.
Great staff! They take care of all our pets and their needs.
We love Cypress Creek Pet Care and Dr. Kim is amazing! She has an awesome personality and a gift with animals. Shes attentive and thorough when examining my pupper and kitty and very kind. We keep going back to this facility because of Dr. Kim and the lovely staff and clean rooms! They create such a calming environment for kitties with feliway diffusers and well trained staff on how to handle kitties to reduce anxiety when at the vet. Dr. Kim always listens to my concerns and provides me clean cut explanations and instruction when providing care for my pets. I just cant say enough of how amazing she is!!! Take your pet here!!!
Took our Siberian Forest cat in for a lion clip as he HATES being brushed and winds up matting, and its summer, so he needs to be cool. He looks great! Hes pretty happy as well, has a nice ruff all fluffed out, big fluffy tail, smooth body and cute boots! Wonderful experience, beautiful facility, great staff. Will certainly return.
Excellent vet care. The staff and the vets are incredibly competent and friendly. I would not take my dog anywhere else. Simply outstanding. Dr. Kim specifically, is so caring and compassionate with my 16.5 old husky.
Dr. Kim is my favorite. She is very smart and current on her veterinary knowledge. She is also very personable and always considers the ride home after a vet visit. Once she cleaned out my cats carry-bag herself. She doesnt push unnecessary treatments but discusses why certain treatments may be more prudent at some times versus others.Kudos to the staff. I have a very hectic life, including caring for sick family members, and I arrived 30 minutes late to my appointment but was still squeezed in, so I didnt have to reschedule. I dont do that often, but I appreciate that they were able to do that. I have a lot going on and not having to reschedule for another day, when I had already scheduled the time off of work to come in was so appreciated.
Great company. Love our new vet. She was very understanding and explained everything. So happy we went there. And they groom dogs.
Wonderful vet! Very knowledgeable staff. Wonderful vets. Short wait times. Very clean office. Fantastic!! Dr. Hopper is wonderful with my kitties, who are not on their best behavior at the vets.
We have been going to Cypress Creek for just about 8 years now. Dr. Bouloy and the whole team are just simply great people. They care about you and more importantly they care about your pets. We have a good sized pet family, mostly dachshunds and until last Thursday our beloved Bella the Beagle. Bella was getting up there in age and was also living with a disease that was being maintained. Over the last couple of months she had become slower and weaker and we knew that our time was limited. Let me just say knowing that your pet is heading towards the end does not make it any easier to deal with when the time comes. This past Thursday morning was that time. Bella was slowly breathing and could not even raise her head so I rushed her to Cypress Creek. We live a little ways out (35 minutes or so from the clinic) so I called, pretty upset and probably barely understood on the phone but the lady who answered (I apologize for forgetting her name) was very understanding. I told her that I was rushing Bella in and that she was dying. She assured me that staff would meet me in the parking lot. About 15 minutes later she called back to make sure that we were okay and to find out about how far out we were from the clinic. As soon as I pulled in I no more got the door open to pick Bella up and there was a tech meeting me at my vehicle. Unfortunately Bella had passed on the way there. He rushed her in to make sure that there were no signs of breathing/heartbeat and indeed there was not. I was pretty much an emotional wreck from the time I left our home until I left the clinic. All of the staff were amazing considerate, and especially respectful of what had just happened. Just about every staff member expressed their sympathies and made me feel like I was not alone. Dr. Bouloy was especially reassuring and his demeanor is always that of kindness and caring. You are doing yourself and your pets a disservice if you dont bring them to this clinic. Top notch place!
We are always greeted right away and the staff talks to my dog, not just to me. The doctors are humble and listen. All the assistants and technicians are gentle with our old lady.
Dr. Boulouy and his staff are amazing. Their attention to detail when assisting with documents for our clients moving overseas with their pets is stellar. They are friendly and accommodating and very prompt. You couldnt ask for a better veterinary practice.
This is the cleanest and friendliest Veterinary Clinic that Ive ever been to. Dr. Kim is absolutely amazing! They took us on a tour of the facility before we decided to become patrons. Every time weve been there its been a terrific experience! Even the pet grooming is outstanding!
A great staff that you just know cares about pets and the owners. My daughter had to let her cat and longtime friend go they were so caring and when we visited with our little wiener dog Harley who on principal doesnt like anybody, Dr. Morreli made friends and took such great care.
Over the 6 year period that we have used Dr. Bouloy to care for our dogs, he has proven to be a compassionate and highly skilled veterinarian. He has often gone the extra mile to help us. He is absolutely the finest.
Very knowledgable staff. They were very good with my pug. I got right in with no waiting. I needed several different types of medication for my pug and the doctor was very consciousness of the cost trying to save me money. I recommend Cypress Creek to anyone for any breed!
Our dog is very nervous and frightened whenever he goes to the vet. We had to leave him there for 10 days and were very worried about how he would handle it. They were so accommodating and even let us bring his bed and favorite chew toys. They sent us pictures of him during the week so we would feel more comfortable, and he was smiling and looked happy in all the pics! They were so patient with him and by the end of the week he was completely comfortable with the techs. It is obvious that everyone here loves animals and will care for your pets as their own. Can not thank them enough for taking such good care of our boy. We live in central Austin but will be taking our dogs all the way up here from now on as it is definitely worth the drive.
I greatly appreciate the care given as well as aftercare concern. Always a friendly and caring staff to assist. Our animals are treated like our children by everyone on staff. Many thanks!jg
Doctor Kim is the best! She was great with my old dog who passed away and is now wonderful with my puppy. The office staff is also very friendly and helpful. I highly recommend this vet clinic.
This is the best veterinary ever. I love the fact they are always ready to accomodate me. Whether an emergency or not. The doctors are fantastic, specially Dr. Kim, she spends time with me, explaining what was done, and the best course of action. And lets not forget the front desk team Always smiling, always helpful, and very competent. And the techicians, quietly behind the scenes, making everything run smoothly. Thanks to you all.
After years of being highly satisfied with boarding my dog here, something has changed and changed for the worse. First, front desk personnel are no longer friendly and competent. Second, there is a failure to communicate the increase price changes, and third they think nothing of adding additional services($53) and telling you that it now mandatory and if you dont pay it they wont board your dog. They had me over the barrel yesterday as I was needing to board a plane and they screwed me. Furthermore, after years of making advanced reservations they now require a $50 deposit to hold the reservation. This is NO way to treat loyal existing customers.