Just stopped by and they are no longer in business. They have been closed since 2019. Rock heating has been piggy backing on their phone number and, presumably, trying to benefit from the closure of a competitor by pretending to be them. Though that DOES need to be verified by Google.
Edit: Just wanted everyone to know that I was able to get this job done by myself. Had to buy a pipe cutter, some pipe, and two shark bites, plus the backflow preventer from Home Depot. All that costed me about $200. I spent about an hour and a half doing it after watching multiple youtube videos. It really wasnt that hard and Ill be attempting my own repairs from here on out.INSANE PRICES FOR RESIDENTS!! I had an outside pipe at my house that burst during the winter. I could clearly see that a new valve would be needed. The valve was a backflow preventer that cost about 90 bucks online. These guys wanted $1300 to replace it!!! the job would probably only take 20 mins max for professional and about half a day for me. Im just going to do it myself as soon as I can figure out how to shut my water off.
I required a plumbing need at my dental office. The team came out quickly to evaluate what was needed and addressed my issue with speed and ease. Very reasonable pricing. Great small business to support!
The service technician, Derrick, called ahead and let us know he was on his way. He said he would arrive a little bit early and he was good to his word. He surveyed the situation, explained the cost, and alerted us to an out of code upgrade that was made two years prior by a handyman. Derrick was able to clearly explain the code violation, and give us a non-binding estimate to put things back to code. We asked him to provide us a non-binding estimated cost on replacing our vintage water heater as well. Very pleasant and professional gentleman.
I was completely impressed with Pro Plumbing. They showed up on time, were very professional and made sure that the work was complete to my satisfaction.I also appreciate the standard cost quote. They will estimate your job and you get a fixed cost quote based on what they think it will take. No surprises at the end.Definitely recommend this business to anyone.
The folks over at Pro Pluming are hands down the best plumbing/HVAC company I have ever worked with. Each technician that has been to my home has been outstanding. They have always been straight forward, honest and open about what my projects did or did not need. Not once have they tried to up-sell me on something I didnt need just to make an extra buck! They truly care about giving you the best experience possible. The customer service is second to none. I wont call anyone but the PROS!
We had a leak in our main water line coming into our house. Wed gotten 2 other quotes and both recommended a very expensive replacement of the entire water line. Wes came out and told us what the problem was and where it was. Pro Plumbing saved us a ton of money and they completed the job when they said they would. Theyll get my business again and Im very comfortable referring them to others.
I bought a house that needed several upgrades with respect to plumbing - new toilets, outside spigots, and a gas line installed to convert cooking to gas. Chris was assigned my projects and did an outstanding job! He picked up the toilets I ordered from a supply house and arrived at the specified times. Chris spent several days working in my house and I appreciated his work ethic. All work was completed and performed professionally. Patty answers the phone and somehow coordinates work, clients and plumbers - I appreciated her assistance as well. I strongly recommend Pro Plumbing in Castle Rock for any of your plumbing needs. They are a great group of people. It is nice to me to have people who live and work in my community who I have the opportunity to support.
Outstanding service! I spoke with Amy in the morning and she was able to get me an appointment right away - even earlier than she originally thought. Chris was great. He was able to quickly diagnosis our plumbing problem and had is taken care of in less than 45 minutes. I wouldnt hesitate to use PRO Plumbing Services again - everyone I dealt with was friendly, helpful, and extremely professional. Such a relief to have a local business that we can turn to when problems arise. Thank you again for the great service!
Pro Plumbing Services did a great job on our project. I am a general contractor and they took care of me from start to finish. From their office to Bryan in the field I give them all 5 stars. I will definitely be using them in the future. Thank you, Tim
Love these guys. Prompt, efficient, considerate, thoughtful in their approach. Best in the area. Dont confuse them with the other, PRO who claim to be Patriots, in Castle Rock--those guys are thieves...
I was impressed with the quick response from Pro Plumbing and their quality work. They responded quickly to my request for an estimate, and then completed the work that same week. Courteous, quality work and very quick and professional response. I will definitely hire them again when I need help. Thank you!
We recently had the team at PRO Plumbing in Castle Rock come out to look at our furnace and were very satisfied w/ their professionalism and being on time. We were drawn to them b/c of all their 5 star reviews, so we figured if they had that many previous satisfied customers writing about them, that they would be the type of company that my boyfriend and I would be happy to have in our home. Thank you for the courteous service, well definitely call on you again when the dogs days of summer heat get closer!
PRO Plumbing has provided us with professional, prompt, efficient and affordable service for years. Derrick was just out today to clear a difficult clog. We have a well and septic tank and they are knowledgeable about these as well.
Bryan was so professional! He communicated well, got the job done quickly and came highly recommended! I recommended him to 2 friends just this week! Our family is grateful for Bryan!
Very professional, efficient, helpful, and knowledgeable. Pro Plumbing identified a super on-demand water heater for my home, installed it in one day, and removed the old water heater leaving the space cleaner than they found it. I now have endless hot water and can run the washing machine, dishwater, and shower at same time with plenty of hot water for all. The entire replacement was very affordable -- wish I had done it earlier. I highly recommend their services.
Patty, who runs the office is wonderful. Shes warm and friendly, and if she tells you shes going to do something, she does. Derrick did a great job of locating and repairing a leak under my garage floor. These folks will be our Go To plumbers from now on.
I needed work done in the bathroom on an old flange that needed replaced, buried in concrete. Pro Plumbing sent someone out 20 minutes after I called. He completed a 5 hour job in 2/12 hours and was completely professional, trustworthy. Did an excellent job cleaning up the worksite.
I called Pro Plumbing Services and I was greeted very nicely by Amy. I had to reschedule my appointment and Amy worked with me very nicely again. When Brad came out to install my laundry tub, he explained to me what need to be done. Brad did a great job and I appreciate the professionalism both Amy and Brian displayed.
Polite and friendly; price was reasonable. One of my two plumbing issues were fixed the day they came out. The other issue involved a faucet part that was installed backwards by the plumber who came out, so I called them back, and they sent someone out first thing the next morning to fix it. Im satisfied.
I called PRO for some out of the box A/C work after a couple of other companies declined to give me a quote or claimed that their first appointment was 3 weeks out. I got an appointment 2 days out, and Brian was 5 minutes EARLY! Despite a pretty gnarly back injury and some wicked heat, he got the work done in less than 2 hours. The work was done professionally, and the tech was very friendly. I got a very fair price on the work, AND my house (and wife) are very cool and comfortable now. Thank you, PRO!
We had a problem with our basement laundry room backing up into the shower located one room over. Determining that there was no clean out access, and PRO Plumbing were not able to snake the line, we decided to go ahead and jackhammer the concrete out around the shower drain. Turns our the cast iron P-Trap was rusted totally shut. Our tech made the call to inspect the rest of the line with a camera, clean it out, and then tie the laundry room drain directly into the main sewer line. We overloaded that line for an entire week with no issues. Our tech came back out and filled in the hole, poured new concrete, and cleaned everything up. We could not be happier. I will recommend PRO Plumbing Services to everyone I know. Great service, totally PRO techs, and the price was very reasonable for the amount of work that had to be done to fix our problem.
Quick, courteous and accurate. I gave them a LOVED IT rating, or at least as much as you can love having to call a plumbing company to your home!!! They were fair with their pricing and charged me exactly how they said they would upfront, even though two trips were required to complete the work. The two trips was a matter of the circumstance, not because they were unable to fix the issue the first time. They answered my phone calls, kept me informed and I really felt like I wasnt going through my troubles alone. A++ Pro Plumbing!
We had great service from Pro Plumbing Services. They did the rough plumbing for our master bath and powder room, and came back to do the finishing trim when we were ready. They showed up when they told us theyd be there and were super courteous and efficient.
Sonny did a great job; spending much time trying to diagnose our sump pump problem. He finally found the problem and quickly fixed a cracked pipe and plugged a hole the trades had forgotten to fill which had been leaking for 1 1/2 years. Even though we had the KB Home trades come in earlier to find & fix the problem before our warranty ran out for our new build-home purchase, they didnt find anything. Sonny was able to find AND fix our leaking problem right away! Thank you so much Sonny! I highly recommend PRO Plumbing Service, Inc.!
I’m sorry to say that the issue I requested repair for was not fixed. The most frustrating thing was that the heat was turned up full blast in my bedrooms for weeks while I tried again and again to reset the thermostat. I could not get the plumber to come back to undo what he did to the heat. I finally called someone else who flipped a pin down by the boiler and fixed that.I payed Pro Plumbing $180.00 for nothing but frustration, wasted time and a big heating bill.Mary Phillips
I recently used Pro Plumbing for the first time. I appreciated Pro Plumbings knowledge, quick service, thoroughness, but most of all the value for what I got. Their rates were far more reasonable than the competitor that I originally contacted. In addition, the tech took the time to talk to me about the issue, even showing me the crack in the part that he replaced. Its important that I can trust the knowledge and pricing of any vendor I use, and of course that they perform high quality work. If (when?) we have future plumbing issues, Pro Plumbing is the company I will call.
The representative called and was able to come earlier than scheduled...which was great for us. He was courteous, efficient, and knowledgeable. He diagnosed our problem quickly and gave a very succinct explanation of cause and prevention. I would use again.
Recently, I discovered a water leak under my kitchen sink, which normally I would be able to repair myself. Unfortunately, the tract-builder of my home decided to cut some costs, and installed throughout my house, some cheap plastic hosing and connectors, which I was not about to try and work on.I called Pro Plumbing Services, who came out and quickly fixed and replaced this cheap plumbing configuration that the builder had installed. It hasnt leaked since.Thank goodness for a good, honest locally owned plumbing company, who responded quickly, and repaired only what I needed done.
Pro Plumbing did a great job installing our new water heater. We live in an older house which had some legacy plumbing around the 20 yr old water heater. Chis came out and did the install and cleaned up the plumbing, which increased the water pressure as well. Did all the work as promised in the time frame they said. Called on Thursday and they came out on Friday. We have used them several times in the past 11 years we have lived in Castle Rock and we keep coming back. Highly recommended.
Overpriced! Had a toliet that was leaking, needed to be reset with new wax ring, maybe new bolts. Over $500 just for that! Get a quote folks. I paid their $69 diagnosis trip charge and will have to find another plumbing service. The only reason they got 2 stars is that the plumber was very nice. Just too expensive.
Wes was our plumber today he showed up to the house on time. He was courteous and professional and did a great job repairing our hose bib. Would definitely use Pro Plumbing for our future needs.
I have come to trust and respect Pro Plumbing for their efficient and honest work. When I have an emergency plumbing need in one of my rentals Pro Plumbing dispatches their guys fast and takes care of the problem immediately. I can always depend on Pro Plumbing!
We have used Pro Plumbings Services for 10 years and have always received excellent service. Chris is often the plumber who attends our needs and knows our house well. He is always courteous and very thorough in his work. The office staff are delightful too, always cheerful and very helpful.
Incredible quick and honest service! I was told I needed a whole new boiler by another company. Pro plumbing cleaned and serviced my existing boiler and it is working better than ever. It saved me thousands of dollars.
Pro plumbing did the plumbing on a complete remodel of our house about 15 years ago. All work was done in a professional manner and very timely. We recently had a water purification system installed with the same results. I would highly recommend PRO Plumbing for all your plumbing needs.
Ive used their services several times since moving into my new place (which needed some work!) Ive had plumbing done - attach dishwasher line, replace faucet, replace toilet. Ive also had a new furnace installed and recently had to have them come out to reattach some ductwork that apparently fell off the vent. Ive been very pleased with the response time and the quality of the work that has been done. I have a couple more things to do and will definitely be calling Pro-Plumbing for the work!
Unbelievable service. Patty and Amy are both super nice. I remember Patty distinctly saying that she didnt want anyone to take advantage of me. Chris came out, free of charge, after I had work done by another company to explain my options in a very thorough and helpful manner.I made the mistake of going with Done plumbing because of a coupon. Turns out the parts and labor they wanted to use were $130 more than the work I could have had through PRO plumbing.They knocked it down $90 but I really wish I had just stuck with PRO plumbing. These guys REALLY care about giving you the best service.
Overall a good exp. Price was a little more than other but we were willing to pay the premium due to the knowledge and passion Chris Fontana brings to the job. Extremely professional, guides you through the process, clearly explains pros/cons of options and an overall great guy. If you call PP ask for Chris.
We used PRO Plumbing for a leak in our water main pipe that was causing flooding in our basement. I was able to reach someone right away over the weekend and they had someone out to look at the problem within an hour. Once the underlying issue was identified, they worked with me to get someone out to repair the leak as soon as possible and were very responsive and understanding of the need to get the issue resolved fast. This is the second time weve used PRO Plumbing and I would highly recommend them.
Great people and great service - both in the office and in the field. All went very well each time Ive used Pro Plumbing Services. The most recent time revealed things I wouldnt have seen on my own. Saved me lots of problems with just a little preventative actions.
We just had a water softener installed. They did a great job. Great communicators and very professional. I would highly recommend PRO Plumbing.
PRO Plumbing sent Chris out to repair a burst pipe in the basement. He was highly professional, courteous, and knocked out the job in no time. The cost for repair was very reasonable. I will use PRO Plumbing exclusively in the future for any plumbing/HVAC issues. Outstanding service, overall.
On Monday morning, I awoke to find a leak in ahalf inch copper pipe connected to the recirculation pump on my hot water tank. Mondays are busy days for plumbing and HVAC companies but the dispatcher at Pro (Patty) was friendly, courteous and helpful. She arranged to get a plumber (Derrick) to my home within a few hours. Derrick arrived ahead of schedule and did a terrific job. He was courteous, thorough and resolved the problem quickly. He cleaned up after he finished and the pricing was very reasonable. I will definitely contact Pro Plumbing in Castle Rock for all of my future plumbing needs.
Unfortunately, I have had to completely delete my previous 5 Star review. Although Pro Plumbing WAS our go-to for years, something has changed. Their prices have skyrocketed but their service has completely fallen apart. It truly pains me to say this. They have now let us down personally twice, and a dear friend is close to legal action due to their slow and incompetent work. So Sorry. We used to truly depend on them. The ONE star is for the person who works the phone.
Weve had Pro Plumbing Services out twice already since we moved to Castle Rock just 2 years ago. In both instances we received superior service as well as suggestions on how to repair the problem at the lowest cost possible. I would highly recommend these guys to any of my friends!
Very good people. We had a problem in the middle of the night and Bryan came in and saved us from a nightmare. He was very professional and extremely fair. He took the time to explain everything and went above and beyond. If you need help with a plumbing problem and need honest people that do a great job, look no further. We will definitely recommend this company to anyone that needs it in the future. Thank you for making a bad experience end on a high note!
Excellent service. On Time. Very clean. Would recommend for any work.
I highly recommend Pro Plumbing to anyone looking for a trusted family plumber who will be there whenever you need them, for everything from annoying leaks to emergency situations. The friendly and experienced staff strive to make Pro Plumbing your one-stop shop for plumbing and heating solutions, offering reliable products and services, backed by a 100 percent money-back guarantee!
Pleasant and competent guys to work with. Ill be referring them to anyone who needs the services they offer.
Fast service means everything in the plumbing world and these people have it down. They are really good at what they do.
PRO Plumbing came out 2 days earlier than expected! They accessed the problem & got to work. Everything is back on track. I could not have asked for anything better!!! We definitely put their number in our book.
Chris was excellent. Diagnosed, informed, estimated and fixed. Quickly and cleanly. Also pointed out a few other potential problems, suggested some maintenance on items he was not there to fix, but was not up-selling, he was just a true, knowledgeable professional, concerned about my home and his work. Refreshing in thes times of overpriced, unprofessionals, who are only interested in getting the money and leaving. I will recommend Chris without hesitation.
Not good. We had our hot water heater pilot keep going out it stays lit for a short period then turns off completely and I’ve had to keep relighting it. so I looked up local reviews for a good company and they seemed descent.I called and spoke with Patty who was nice enough to set an appointment up for me and try to sell me a hot water heater for $1100 dollars and then promptly called me back to let me know they couldn’t do the original appointment she made a simple mistake and it was no big deal and then she had someone available right then! So we lucked out right? Wrong.We had Derrick out to our house to take a look at our hot water heater he was nice enough and after about 30 minutes of looking at our hot water heater and taking the hoses off and on, talking on his phone he came up and let us know the whole gas line is probably bad because the thing won’t even light. I told him I have been lighting it for days so I then take the repair guy down and show him how to light the hot water heater.... yeah so anyways, he looks at it for awhile we run then hot water it kicks on and off and then he just says he sees orange in the flame it’s the gas line probably? can’t help me really because the model number is rubbed off of the hot water heater let’s me know a new one would be $1900 to install up from the 1100? or I can risk ordering a 400 dollar part that may or may not fit...So I thanked him for the time asked what I owed he said $140 which was about double of what I was told for an estimate by patty but whatever. He returns with no invoice and says no charge for today we have a new baby and gave me his card so super cool right? Wrong.Cut to that night I put down our 3 month old went down to the basement like normal to do laundery and get smacked in the face with the smell of GAS not like a faint oder but a fog gas had filled the entire basement I had to turn the main shut off open the windows this was insanely nerve racking. I called them first thing in the morning Patty sent out someone right away Sonny was a nice enough guy figured out it was the hose.. you know the one the other guy took off and put on? And he was able to find a new hose without needing a model number and installed it free so I should be grateful they fixed the issue they caused?My point here is these guys risked the lives of my family by not checking a simple hose for a leak before leaving.I feel like this should have been a standard check up after putting it back on.Not ok.
Chris at Pro Plumbing Services is Awesome! My wife uses there services for all of her commercial buildings and he took care of my residential plumbing issue also, great prices, great attitude and no hassle.
Chris Fontana did a horrible job putting in facets that I bought from Home Depot. He knocked out the tile with a hammer and could have cut a square to make it easier to fix. The worst was the bill. Outrageous!! 900.00 to put the facets in and 400.00 for a one year warranty, which I did not want to pay. What a way to take advantage of someone!
Great customer service! Bryan has gone above and beyond to take care of our problem.
Muris did a wonderful job, got it done quick cleaned up after he was done fixed like it was brand new again, Thank you!
I have never used a plumber in Colorado, so I really dont know what pricing is fair. Pro Plumbing sent someone out within 2 hours (this was not an emergency) and the guys they sent were very professional. I had a freeze break in the pipe going to the outside hose bib. They replaced 4 of copper piping and the outside hose bib. This took between 30-40 minutes. They did an excellent job from what I can tell. They charged $333. In talking with a couple of property managers, they thought that was a bit high. It seems steep to me, but I dont have any comparisons as I havent called a plumber in years and never here in Colorado.
Pro Plumbing was fantastic. We had a quick turn around in getting our new water heater, and they were extremely knowledgeable and helpful when installing my new water heater.
Chris came out today when we found a reoccuring wet spot in our basement. He spent more than an hour going through various possibilities to find the problem, both inside and outside of our home. When he diagnosed it and realized that it wasnt a plumbing problem (irrigation problem), he recommended a restoration specialist to take care of the needed cleaning and repair and DIDNT CHARGE me anything! Not even the service fee. I am so impressed, and so thankful to find someone so diligent. I am almost looking forward to having a plumbing problem, since I now know who to call. :) If only they did electric....
I had a crushed sewer line under my basement floor. Pro Plumbing came out immediately and scoped the line and gave me a quote on the spot to fix it at no cost to me. I also had 2 other plumbers come out and look at the job. One would not undertake the major job, the other one showed up asked me to pay $200 for a video of the scoped line (which I refused to pay) and then I had to call this guy back 3 times before he sent me a quote to do the work. His quote was over $13,000.I called in Pro Plumbing a month later, they honored their original quote of $6,400 and got the entire job done in just a few days.I highly recommend this company, and Ill certainly call them back next time I need work done.
Ive used Pro Plumbing services on two different occasions. Their service is excellent and fees are competitive. Always very prompt and makes sure the job is done right. I would recommend them highly.
A plumber Im not, so when I need plumbing work done I call Pro Plumbing Services. They are always courteous, fast to respond and professional in every way. Pro Plumbing Services has handled my plumbing needs at my home and rental property for many years, always taking care of my problems to the utmost of my satisfaction.Additionally, NOBODY knows purified water systems better than Al Vanden Heuvel. If you are considering getting a purified water system, talk with Al. Hes amazing!Carl MeadowsCastle Rock, CO
They responded quickly and with professionalism, from the office staff to the on site technician. They helped solve a headache for me - thank you!
Trustworthy. However was unable to get an estimate for repairs on our HVAC unit in a timely manner.
Chris came up to our mountain cabin, and did efficient and thorough repairs on our burst pipes. We are very happy with the service.
Always friendly and fast service.
Great place cheap prices
Thought the charges were a bit excessive since it was reported on Thursday and allowed sufficient non emergency time for the repair which was done in fine fashion on the following Monday.
Always available when needed
Excellent professional reasonable service!
Fast response and they gave my credit for the advance digging that I did to uncover the leaking pipe connection to my outdoor hydrant.
Good work, good price
Outstanding Service