This company is awesome. They called ahead of my scheduled time to let me know of their arrival time based on gps and asked if they could stop to grab me a coffee. They were polite and professional. I can’t say enough about this company!
This is a solid reputable company doing honest good work. They really do great work and yes we had a few things from the install that were not correct, however they didnt hesitate to make them right. They also have a fantastic staff. We would highly recommend!
Highly recommend!!!! 100% call them and trust. My furnace stopped working in the middle of the night during the biggest storm of the year—-I called at 4am and Benji literally saved the day. He was polite, helpful and was able to troubleshoot the furnace intake issue in minutes. I was taken aback how awesome his customer service and attitude were at 4am. Thank you so so so much. I will recommend Nytech to everyone.
Ryan came out the day after the 4th of July - his holiday. He could not have been nicer and more professional. Taught me a few things about the AC unit and replaced the capacitor in about 20 minutes. Great service, super nice guy. Will definitely be using them in the future!
We reached out to them several months ago for some major work we needed done. Assessment process seemed much more intensive than other bidders and the guy that came out really spoke to me to explain what was happening and our options. Work was done in two days and we replaced our furnace, A/C, and humidifier and all up to the new codes of the town. Inspection passed easily and even got comments from the town inspector on the quality job. Only negative is on the rebates available, I was told about a number of rebates but I feel I was just and of left on my own to figure out where and how to get them...process on that side is a bit exhaustive, but maybe that is by design.
We decided to install A/C in our home. Tim McKeown, a true professional, came out and did a complete evaluation of our current heating system. He provided us with several options including upgrading the furnace system which perfectly matched our home for size and efficiency.The technicians were very courteous and professional and kept us updated every step of the way.Overall, one our best contractor experiences!
Warning: they charge $120+ just to get a repair estimate. Called to schedule a repair appointment for condenser that stopped working. Asked if they charge to give an estimate. Lady on phone didn’t know. She had a tech call me back and said was a free repair estimate and to call on a Monday to set up appointment. Called on Monday and turns out that if you want a repair they charge $120+ just to give you an estimate. I took my business elsewhere as there are other vendors that know how to bid competitively to earn your business without getting their hooks in you for $120+ just to look at your equipment.My experience with companies that charge this much upfront just to give an estimate are very likely to give overpriced bids. Read the other reviews on price and do your research ladies and gents.
Called and they got me an appointment the same week in the busiest part of the a/c repair season. The techs that came out, Kyle and Stephen, were very professional and friendly. Kyle explained everything clearly and concisely. Would absolutely recommend them!
I have only had great experiences with Nytech. Ricky came by and gave me straight answers with no pressure. He showed me all the things to improve my system, quoted me, and left it to me to decide. I highly recommend them if you like honest technicians.
Wes & Dan did a great job installing my air conditioner. The company electrician did a great job. The company was honorable on pricing & corrected a mistake without being prompted. I have future boiler needs & will contact them for this.
Extremely happy with these folks. Incredible response time going back to March with a broken furnace to today with a great tech rep in Ryan. Very thorough and Ryan has a great approach. I rarely leave reviews but too happy with this company not to leave one. Kudos!
Nytech was awesome. First off, they have a professional dispatch center that always picks up the phone (unlike many other HVAC companies) and they jumped through hoops to send us an experienced technician on the same day to handle an inoperative AC in our new house. He arrived in the expected window and it turned out nothing was wrong with our system at all - he found a separate thermostat that we didnt know existed and confirmed the system worked fine. They didnt charge us for the visit, which was awesome. When this unit needs replacing or servicing, Nytech is definitely who we will call again.
I wouldn’t have any one else work on my HVAC system other then these guys. They are on time and go the extra mile to make sure everything is functioning right the first time. Prices are amazing but more importantly they know what they are doing and there customer service team is extremely professional.
I have used NYTECH to have my air conditioner repaired and most recently to have my furnace serviced that quit working. Both times they have been able to get me in same day and are very friendly. All of the individuals that have came to repair have been super nice and have offered to pick me up coffee on there way to home. The most recent visit we decided to have a new furnace installed. The installation was done very well, and the area was left clean and nicely presented with the finished product. I have been very satisfied with there service and they take the extra steps to go above and beyond to make sure you are satisfied. I highly recommend!
Benji was absolutely awesome and a life saver. I would highly recommend Benji and Nytech, they found a tough issue with our A/C and were very thorough. Benji is our go to technician for anything HVAC related in the future, this guy can solve anything!
Benji was courteous, professional and provided me with insight on what our issue was with our AC. The service he provided was exceptional and he provided with me with some AC education and tips! Would recommend him to anyone looking for service.
Wes and his entire team were a pleasure to work with on our recent new furnace and a/c install. They were extremely efficient and professional, not to mention exceptionally courteous. For the amount of work done and new product purchased, we feel we paid a fair price. I would most definitely recommend Nytech to anyone in the market for HVAC services, be it new products, repairs or cleaning.
William and Troy, the 2 service men from NyTech were top notch. They arrived on time, took care to cover the carpet and furniture. Installed a new Lennox Furnace. They answered all questions my husband and I asked and made sure that we understood how to operate our new thermostat. We have used NyTech in the past and they are a wonderful company. I highly recommend them.
The entire experience with Nytech has been phenomenal. From the initial phone call to schedule an appointment their customer service staff was and are very polite and accommodating. They went out of their way to fit me in last minute within their busy schedule. The engineer Kyle effectively communicated an accurate ETA to my house. Kyle is a professional and master of his craft. He provided a detailed explanation of the problem solution and also did his best to save costs for me by only replacing what was needed. Furthermore, Kyle’s optimism and great attitude definitely radiates to where all his customers should appreciate that positive energy. What was truly amazing, was that the Nytech parts man made to my house within 30 minutes opposed to having to wait the next day to get that part replaced. I highly recommend Nytech Heating and Cooling!
We have used Nytech to install a humidifier as well as do some electrical work. We have been really happy with all of the work they have done for us. Shawn has been especially great to work with and did a great job of telling us all the things that Nytech can help us with.
My wife and I are really impressed with NYTECH. Scheduling was easy via the internet and the followup phone call they gave me. The Technician Ryan was awesome. He called to let us know he was on his way and even offered to buy us coffee or tea from Starbucks. He arrived on time, was friendly and professional. He diagnosed the problem quickly and had our air conditioning up and running very quickly which was much appreciated on a hot day like today. Based on my experience with Ryan and NYTech in general, I highly recommend them.
We have used Nytech for furnace repairs and now the hot water heater. These guys are great. Very professional, on time and very responsive. They have explained everything and even showed us maintenance tips. I know that we can depend on them when we need repairs.
Ronaldo was on time for our scheduled service on our AC and furnace maintenance. We were contacted a day in advance to let us know he was coming. I received a text that he was on his way as well. Ronaldo was efficient, well trained and very organized while he explained in detail his expectations. I had to leave before he completed his maintenance review. He emailed me directly afterwards in detail what was needed to maintain our systems. He left a detailed summary report it was easy to read with good explanation. Excellent service. Personable representative. An outstanding outfit. I would recommend every time.
Exceptional customer service! Our Technician, Troy, was a pleasure to work with. He was on time, on schedule, and very professional. Most importantly, he made sure to keep me informed on his progress with our furnace. Very pleased with the overall experience!
Ive used Nytech as my go-to for HVAC for about 10 years now. Theyve done a great job every time, and Brennen, the tech thats taken care of my last couple of needs has been great. Their whole staff seems to know what they are doing and how to help you the most efficiently from both time and cost perspectives.
I just moved into my first home and I contacted Nytech on the recommendation of a friend and I am so glad that I did. Their customer service is phenomenal: from the people who answer the phones to the people who came out to inspect my system and the team who came out to install equipment I was impressed by every one. I had an new furnace, air conditioner, and water heater installed and the team who did the install - William and Troy - were professional, efficient, and friendly. They paid attention to every detail, from booties on their shoes to drop cloths on my carpets, and taking dedicated time at the end of each day of the two day process to walk me through what they’d done and answer any questions. I so appreciate that they educated me on the different parts and shut-offs (gas, water, electricity) that I wouldn’t know having lived in apartments my entire adult life. My equipment works great and looks great - it was clearly installed by dedicated and qualified professionals. My dog absolutely loved that they even took the time to give her cuddles throughout the two days.
Kyle, showed up on time. Totally professional during the entire visit. Performed a thorough inspection and got our furnace up and running. A couple days later our furnace went out again. Kyle returned and identified the problem and provided estimates. Diagnostic fee was waived yet still took the time to look at everything once more. No pressure to replace multiple parts or the unit. Just felt honest and focused on the actual problem. Will definitely do business with this company again.
From the time I booked my appointment with Nytech, to their follow up phone call to check on us, to the service tech Benji, I was blown away by their customer service the whole time. Benji did a great job explaining what he was doing to get our heat back on and made some helpful recommendations to improve our system. I will be going with them from here on. Thanks again.
This is a fantastic company. I called them a few weeks ago when I was having problems with our furnace. Benji was very professional and friendly and did a thorough analysis of our failing unit. He reviewed our options with us, and we decided to bite the bullet and replace the furnace with a higher-end model, fixing the missized original ducting at the same time. Wes and Troy did the install and were a pleasure to work with. Sean did a great job with the electrical work. Overall, their workmanship, knowledge, and professionalism were outstanding. The company even brought a holiday gift bag to our house a couple of weeks ago, which was a very nice touch. Overall, I couldnt be happier and recommend them wholeheartedly.
Nice, decent guys. Professional and pleasant to deal with. I would recommend this company.
I had a wonderful experience with Nytech! Brayden and Wes installed a humidifier in my home today and I cant say enough about their professionalism and friendliness. Starting with my first contact with them when scheduling an appt for an estimate to now when the job has been completed, a true pleasure. Thank you Nytech - I will definitely recommend you to others!
Will, the service tech from Nytech, came today to check on a leaking pipe from our furnace. He was really nice, very knowledgeable, efficient and clean. He came in - went right to the problem and fixed it - then stayed to check it after cleaning up to ensure the problem had been resolved. I give these folks a 5 star review from their communications with me prior to the visit to their great follow through and ultimate resolution. I am so happy to have found them. Thank you Will, you are GREAT!
We had a great experience with Ricky coming to our home when our furnace failed this week. He was so friendly, professional, and knowledgable about what we needed to do to get up and running again. We appreciated his taking the time to test our furnace and helped us troubleshoot when the CO levels were not where they should be. He helped us both feel like our furnace was safe and helped us with a plan for the future. We would definitely recommend!
I dont know how they do it, but Nytech keeps finding friendly, respectful, knowledgeable folks to work for them. They call ahead to let me know theyre on the way, they ask where to park, theyre mindful not to let pets out. They are very careful about tracking in dirt. They answer all my questions so that I understand any issues I find. From both technical and personal perspectives, my interactions with them have been very good in the two years Ive used their services.
Benji was our tech and he was awesome. Very professional and did an amazing job for a great price. Definitely will be going back
Nytech Heating and Cooling did a fantastic job for us! They installed a new Furnace, AC, and Water Heater. Thanks to all of their team members!! Wes, Riley, Shawn, and Tim were courteous, professional, and very thorough with all of their work. Highly reccommended for all of your HVAC needs!!!
Our water heater broke over the weekend, and after extensive research Nytech was my first call. After an emergency visit, and quote visit, Nytech was able to replace our water heater in record time. Wes and Troy were on time, professional, and courteous during their work. Both Wes and Troy were in continuous communication with me throughout and made sure that we were fully satisfied with their work before completion. I will always recommend Nytech for all HVAC work!
Mike Lidke with Nytech is the most knowledgeable and professional technician we have worked with. We work with many heating and cooling professionals as real estate agents here in Castle Rock and would highly recommend Mike and his team over at Nytech!
Nytech Does Plumbing Too! Brayden was a great communicator, and an excellent tech. Well definitely use them again.
So pleased we reached out to Nytech when our furnace decided not to work on our first single digit day this year. Kyle was able to diagnose the problem and thoroughly explained repair options. He completed the repair and insured it was fixed. Such a respectable and knowledgeable technician. As new residents of CO, it gives us peace of mind to know that we have any heating or air issues that we will be taken care of by Nytech. In a day when service isn’t what it used to be, Nytech makes you feel like family.
Nytech installed a new Lennox HVAC systems for us. Installation was performed in a very timely, professional manner. We have had Nytech as our service provider for almost 14 years. They are the best in the HVAC business!
Clean workers, clean install, very professional, inspector was happy with their work too!
Amazing company and employees. We will only use and only recommend Nytech after exceptional service.
We called Nytech to work on the furnace after we had intermittent heat after we replaced a broken flame igniter. Nytech was quick to come and help out the morning we called. Unfortunately after about an hour after the tech arrived, we were told we needed a new furnace. He told us the board is malfunctioning and he recommends a brand new unit considering the age of the unit. Obviously not what I had expected to hear. Cost of a new unit could run anywhere from 4k to 8k.......wow!!!! Then before he leaves, he said we could also buy the board. The quote of the board is only $700.00. But ultimately he recommends a new furnace. That doesnt sound right at all. I called a friend who is a home inspector and he walked me through removed the flame sensor and cleaning it. Basically everything I read online but couldnt figure out where it actually was. Cleaned the flame sensor and put the furnace all back together.....and by some miracle we have continuous heat. Its sad the tech didnt address this issue in the beginning and feels like a total scam.
Its never a good day when your furnace needs to be replaced. Ive had 2 other furnaces that needed to be replaced in a different state. We just moved to Colorado last year and our furnace which was pretty old decided to call it quits.We had worked with another company to get some repairs when we bought the house but it seemed like they just tinkered with the hopes it would fix the issues. It never did.We took a recommendation from Nextdoor to use Nytech and are super glad we did. They were in time for everything, set appropriate expectations, and offered some options to choose from. When we made a decision the work was done on time quickly and cleanly. Everything was a explained before the sale and at the time of install. Post sales the support and follow up has been great as well.I hope to not need another furnace for a long time but I will certainly use them for maintenance going forward and recommend them to anyone else for HVAC work.
Our job was performed as quoted, the techs were all professional and respectful of the requirements to complete the job on schedule and with quality.
Nytech provided superior service and materials. My phone calls were answered immediately, options were provided that fit my needs, products and services were explained thoroughly, technicians were awesome (good communication, timely, conscientious, respectful), and when challenges came up, I felt confident in the solutions. I chose this company because of great reviews and would rate my experience with the highest marks. This is the only company I will use in the future.
We are very happy with the service we received from Nytech! We had another Castle Rock company replace our systems 3 years ago and it was a terrible job and the AC never function properly. We had Nytech out for what we thought was a typical service visit, and they immediately went through all the issues with our system install and why it was not functioning. While it resulted in us spending money we didnt anticipate, we now have a properly installed system that doesnt freeze or leak and will save us money on our electric bill because the system doesnt have to run 24/7. The service was fantastic, professional and safe. We will continue using Nytech and highly recommend!
Benji did an awesome job addressing our repairs needed to get our furnace up and running. He was friendly, personable, and very knowledgeable on what we “needed” done. He saved us a ton of money using him as a second opinion.
Nytech went way above and beyond my expectations. I woke up Sunday morning to no heat. I called nytech in the morning and was told my tech would give me a call when he was on his way. My tech Benji called 20 minutes later saying he was on his way. He even asked if he could stop off and get us coffee cause he knew we were cold and asked where I preferred he parked his van! You just dont get that kind of service anymore. Found the issue and got the furnace working until my new parts came in. Im glad I found nytech. I tell everybody about my experience. Nytech has a customer for life!
Our 26 year old furnace stopped working on a Sunday night when it was -6!!! What a nightmare! We started looking on line right away and found Nytech which is open 24/7. They had good reviews so we gave them a call and scheduled an appointment for the next morning. A service representative came out; and of course, the furnace started working again!! He very patiently stayed here for three hours hoping it would stop working again so he could assess the problem. Even though it continued to run we decided we were probably on borrowed time anyway and wanted to have the furnace replaced. A sales rep came a couple of hours later, took all the measurements and helped us choose a furnace. Mike and Brett were here two days later and did a great job installing our new furnace. They were courteous, punctual and made us feel comfortable having them in our home. Everything looked neat, professional, and clean when they were finished. They explained the operation of the furnace and new thermostat to our satisfaction. Thanks Nytech for a great job!
It was a pleasure meeting and working with Pail, Wes and Troy who were progressional, with a kean eye for detail. I highly recommend them
Nytech is great and Kyle did a great job explaining and working to make sure my heater and all of the components were working correctly. He was very nice and patient, I would highly recommend this company.
Brennan was grand - he was helpful without being pushy and yet knew his stuff. He is an asset for their company....
Nytech is an awesome company! We replaced our furnace, AC, and water heater. For such an expensive project they have AMAZING financing options! The office was great in helping us set up appointments and payments. Paul came out to do our inspection and was very friendly and we felt like we could trust him and the company. Wes and Troy installed everything over 2 days and were super friendly, professional, and taught me how to use the thermostat. If we ever have problems with anything I know they will be there for us and are easy to reach. Thanks Nytech!!
We have been using Nytech for a few years to do regular maintenance on our HVAC system. They let us know that our furnace and AC units were likely on their last legs and gave us some options to keep them going. We just recently decided to pull the trigger and replace our furnace, AC and hot water heater. Nytech spent over an hour evaluating our setup, our house specifications and gave us a thorough cost estimate. Wes and Troy did an awesome job on the install and took the time to keep things clean and cleanup everything. You gotta go with Nytech for your HVAC needs, you wont regret it.
One of the best customer service experiences Ive ever had. The company honored a coupon that had expired, a picture of the technician was sent to us so we knew who to expect at our door, they texted us 15 minutes before hand so we knew when to expect them, they wore booties on their shoes and were very pleasant and professional. They were here to do a tuneup on our AC and within minutes we felt a difference. We need some Additional work done and will definitely be using them in the future. 10 stars.
We needed a new furnace, did a little research and ended up calling NY Tech and turns out the entire experience was excellent. I want to send a special thank you to, Will and Wes for providing one of the better customer experiences I’ve have received in a while. They showed up on time and stayed dedicated to the job until it was complete. Thank you for answering the handful of queries I had and making sure I felt confident in the product, service, equipment and the install that we received. I highly recommend NY Tech for your heating needs! Again, thanks Will and Wes and NY Tech.
Benji T. and Christian were our technicians. The patience, professionalism, and service were amazing. He made everything easy to understand as well as what outcome we could expect from our AC unit. Our home is much cooler and our AC unit is running much more efficiently from the work these two did. I’ll be using Benji and Nytech heating and cooling again!! Thank you.
I purchased the monthly maintenance program after installing a new furnace and air conditioner from another company who went out of business shortly after my purchase. Nytech reassured me everything was installed properly and is in top working order. Mike recently serviced my air conditioner as we are moving into spring and was most helpful. I feel confident that things are being well maintained and highly recommend Nytech for all your heating and cooling needs.
Wes and Tony were tremendous! They put cloth down and wore booties to protect the floors at my Dads place. Very professional and on time. They really seemed to know what they were doing. I would recommend for all A/C and Furnace needs.
I am a new customer and after 15 years have many R & R issues. We had a lot of service going on at our house today, and feel Brennan was very professional and courteous plus he did a good job explaining and showing me what he was talking about. He also explained three options for my remaining service. We will look over the options and see how we can fit this into our budget. As senior citizens on fixed incomes, repairs and services need to be considered carefully. Thanks Brennan, you were very aware of our day being hectic and dealt with all this as if it happened all the time. Nice attitude for all the interruptions he had today.
Nytech always sends the friendliest, most punctual, most thorough professionals to service our A/C and furnace. Thank you to Brennan for doing such a great job!
Nytech has a customer for life! My furnace went out 2 nights ago and a tech was at my house within an hour of me calling (even offered to pickup coffee and donuts on the way). The tech fixed the issue but did warn me that there was an issue with the control board and the fix may only last a couple of hours or maybe weeks or maybe a year. He didnt push me into buying anything, just gave me the facts. Unfortunately the control board went out again the following evening. I called and let them know. They searched around Denver and found the part that I need and came out to my house at no charge and allowed me to finance the part to get my heating up and running without being a massive financial burden.This is the best customer service that I have ever experienced. They were compassionate, honest and professional. I will never go anywhere else for my HVAC needs and I would highly recommend Nytech to anyone that would listen.Thank you Lisa and Ricky! You guys were amazing and represented your company extraordinarily well.
Benji did a great job explaining everything to us and was extremely professional throughout the process. Highly recommend Benji and NYTECH! Adding to this review as they followed up with me multiple times to check to see how my system was working and genuinely cared about how me and my family were doing and if my system was cooling. It is my opinion they genuinely do care which was the complete opposite of what I experienced with another local company.
Nytech was quick to respond to our needs. Benji called ahead and he arrived during the promised time frame. He performed comprehensive tests and explained the results as I watched the process. I felt informed and confident that our furnace was operating safely and efficiently before he left. He was professional and had a high degree of attention to detail. From my perspective it was a positive customer service experience.
Reasonably priced and the technicians were a pleasure to deal with.
Riley & Joey were fantastic!!!
Every Nytech Technician we have had has been great. Today, we had Brennen and was awesome. He called before arriving, asking if we needed him to pick us up anything, showed up on time, was very curtious to our home and dogs. He explained everything and took his time, didnt feel he was rushing in and out to next call. Compliments to Brennen!
I had Colt and Mike come service my 4 heating units today.]. They did a professional job, were on time, friendly and courteous. They offered additional help and support, keeping me informed as they went along with their work. I would recommend Nytech with their friendly professional service and no overcharging.Ricky---On time and courteous. The work being completed as as outlined. Liked Ricky enough to sign up for their annual maintenance program.
Colt was very professional and knowledgeable about my system, and its needs. He walked me through all of its issues in a manner that I could understand. After discussing my options, we came up with an acceptable plan to satisfy my budget and timeline. He was a pleasure to work with.
Benji did an awesome job!! Very patient, professional and respectful to our home. He thoroughly investigates our furnace issues, provided us with his diagnosis and an easy to understand pricing breakdown. There was no pressure to decide on the repairs and he completed the repairs in a timely manner. Pricing was very fair and we will definitely be calling to have him out for our next repair or maintenance appointment.
In the 2 years weve owned our home weve had multiple HVAC companies out for repairs. For this most recent issue the first HVAC company that came out couldnt figure it out after almost 3 hours of trying. The second couldnt figure it out either. Then we called Nytech and the technician, Thomas, diagnosed it with 90% certainty within the first 15 seconds of me explaining the issue. He confirmed it within the next 2 minutes and had it repaired within the next 15 minutes.Their customer service via phone, text, and email is very responsive, informative, and friendly. This has been SO refreshing! We purchased a maintenance package from them and had the first service this morning. The technician, Brennan, was super friendly and thorough, he worked on our 2 systems for about 3 hours! He gave us many suggestions but with no pressure at all.So far we are super pleased with the service and cost.
Nytech, is very professional, always on time and always available to come out to my house. Theyve been very competitive with their prices as well. Ive never had a bad experience with them, and have used them for the last 5/6 years.
NYTech was incredibly responsive to my furnace service request...same day...thank you Lisa! Benji was my technician and did a great job explaining the issue and options. He was very professional and was genuinely concerned that he was providing the best quality service. Great experience all around! Update: Wes came out the very next day with a new part and did a great job installing and testing the system. Heater back up and running...thanks Wes! Professional service all around from Nytech!
We found the Service light flashing on our humidifier and called Nytech. Very helpful on the phone, and when Benji showed up (on the dot), he proved to be one of the most knowledgeable, courteous, and competent service reps I have ever met. He fixed the humidifier, cleaned the furnace, and diagnosed a problem with our thermostat that we werent even aware of, all the while taking the time to explain what he was doing. First class operation all the way. A++++
When I called on a Sat morning of a holiday weekend the phone was picked up immediately! The service tech (Ricky) was out out to our house within an hour. They sent me a text with picture so I knew who to be expecting. He diagnosed and repaired our furnace right away & walked through everything he was going to do and all the possibilities that it might be. He made suggestions of what he would do (or could do) and allowed me to decide on additional repairs. He was very congenial and personable while doing a very professional job. We have never called Nytech before but I will use them in the future and will recommend to friends and neighbors. Thanks to my neighbor who suggest I call.
Nytech is a company I would highly recommend. Excellent service all the way around from appointment setup to diagnosis to service or installation. Benji, our technician, was installing a new water heater and was on time, performed great service and made sure everything was in working order and clean. Benji then explained everything he installed, what we needed to do to maintain the new water heater and answered all our questions. Great people and an excellent company to do business with.
From the moment I sent an email to ask a question through the end of our service, the Nytech team was responsive and professional. I received a phone call minutes after the email, set an appointment that was not far out on the calendar, received text messages and email reminders, received a call before the technician arrived (on time) and was provided with quality service. Thank you all for a great experience!
My Aprilaire humidifier was not working. Benjie from Nytec came to find the problem. After finding no problem with the wiring, he found there may be some missing parts in the water distribution part. He called the tech service at Aprileaire who was very helpful and agreed to send the missing parts free of charge. Benjie said he would be back to install the new parts. Nytec has been very helpful in taking care of my AC and furnace.I couldnt ask for better service from everyone there.
Benji spent time explaining the issue with our furnace. He was honest and did not push to get me to buy a new furnace. He offered all solutions and fixed the furnace quickly even though it is an older furnace. I would recommend this service and I would recommend Benji. Thank you for the great service.
This is a good company! From the office staff to the techs to the quality of work, these guys are excellent. Their communication and customer service is off the charts. If you need heating and cooling service, don’t waste your time with other companies.
Great and fast service. Colt was on time, friendly and professional. Explained things clearly and was a pleasure to deal with. Highly recommend, they make life easier.
Nytech and Colt specifically provided an excellent assessment of my furnace and AC performance.I have literally watched dozens of different technicians perform unit checkouts. None have ever been as thorough as Colt.He was very open and communicative in all tests and why. He evaluated my units performance and did not attempt to sell me replacement parts or an upgraded system.I feel comfortable recommending both Nytech and Colt.
Amazing service! From my first call on the weekend they had a tech (Colt) out in less than 40 minutes to come look at my water heater. After about 20 minutes he was able to get it back up and running and it lasted until they could get my replacement part the next day! Friendly, fast and efficient! Definitely my go to place for anything needing to get done!
It’s the little things. Every time I call a friendly human answers. I get a text with the tech’s photo and a 20 minute heads up before they arrive. First time I was asked if they could bring some hot tea or coffee since it’s so cold out. Who does that? A company that values customer experience. I’ve been happy with the response time, experienced techs, transparency about pricing, and of course the way I’m treated by everyone. Well done Nytech.
I had my system for AC/heat system checked. Benji was on time, competent, polite and efficient. He inspected everything, gave me information such as “You could add a ground fault interrupter” and “You will clean the fan next, but it’s not needed now.” He wore shoe covers and was sure to lock the yard gate to keep the dogs in the yard. Smart, respectful and skilled. It was a great appointment!
Reached out to Nytech after our water heater started leaking. It was 20 years old, so definitely time for a replacement. Benji was in the area and was able to come over a few hours later. He was awesome and provided some great detail on all available options - including tankless, as I had asked about it. We went with a standard tank replacement, which Benji and Mike installed the next day. Installation was fast, clean and looks great! They were very professional and even used floor coverings between the front door and the water heater downstairs. Many thanks again to the Nytech team if you see this review!
I would highly recommend Nytech Heating and Cooling for your air conditioning and heating needs. Benji was the tech that serviced my air conditioner. He was prompt, very knowledgeable, professional and a great representative of the Nytech company.
I am so impressed by the amazing customer service of Nytech. From my initial phone call until the technician (Michael Ryan) walked out the door, every aspect was great. I give 5 stars to quality or service, informative technician and friendly. I would highly recommend Nytech
Anyone that knows the service industry knows that from time to time mistakes happen. What becomes the most important quality in a service provider at that point? How they respond to error, and how they communicate. Benji has been absolutely phenomenal over the last couple of weeks to work with. You can tell he takes great pride in what he does and is by far the most knowledgeable technician I have encountered. I would recommend Nytech to anyone looking for good honest individuals who are willing to do far more than what is required of them!
Benji was very friendly and helpful during an emergency hvac repair visit
My experience with Nytech has been fantastic. They have been prompt, responsive and customer-focused. They have not been pushy, and the service I received was excellent. Benji, our technician, was on time and professional. He found out my daughter was sick, and even offered to pick up anything I needed from the store! Will definitely use for future service.
Great service as always! Had water leaking from our hot water heater. Called and within 2 days, Colt came out, assessed the situation and provided a solution at a reasonable price. He has taken care of our heating and cooling needs for about the last 3 years. He is always friendly, polite and extremely knowledgeable. You cant go wrong with Nytech!
Benji T was awesome!
We had a complete overhaul of our HVAC system and used Nytech. Tim, our sales agent, was incredibly knowledgeable and spent a lot of time throughly explaining things to us. He checked in with us throughout the process and even came by the next week to check the work. The pest control company who came to spray for spiders after even said the installers did the best job hes ever seen sealing any holes.
My heating went out on a Sunday morning. I called Nytech and spoke with a pleasant lady (not voice message). She sent Ricky to check out our heating system. He arrived within an hour and even called in route offering to bring us donuts and coffee! He fixed our system before the snow set in and our pipes froze. He also signed us up for the maintenance plan so we don’t have this happen again. I would highly recommend Nytech’s professional services.
Another great experience with Nytech today and their technician Benji. He was courteous, honest, knowledgable and efficient. My A/C is back running! Whoop, whoop! Thanks Nytech!
Hottest day of the summer on a Friday afternoon our air conditioner stopped working. Mike came over within an hour of our call and had our air flowing nice and cool soon after. He was very courteous, helpful & informative. He happens to also be a Colorado native and a great fly fisherman!
Tech’s were very respectful, courteous and professional. Our new air conditioner is wonderful. Thank you so much.