These are the nicest people in the world. So much so that the people at the coffee shop I hung out at while stuck in Casper were shocked because they thought people wouldn’t be so nice to non-locals. I live in my RV and my fuel pump failed 45 mins outside of Casper and after calling 15 shops and all getting told they couldn’t see my vehicle for two weeks, Tom Crawford Auto took me in. They let me stay on site and plug in my RV so I didn’t have to get a hotel. They diagnosed the problem quickly, overnighted the parts, and when they found an additional issue, they worked hard to locate that part and get it in ASAP so I could get back on the road. Jerry treated me like his own child.If you need something done in Casper, especially if you’re non-local apparently, go here!

I can’t say enough good things about this place. It’s family run and everyone is extremely friendly and accommodating. I’m from out of town and my van broke down and had to be towed here at 4pm on the Friday of 4th of July weekend. They were very busy and ended up staying open late to make sure my van was serviced so I could drive it that night. They worked overtime which I greatly appreciated. There was another couple here with me and their car wasn’t fixable, so one of the employees personally drove them to pick up a rental car! I would highly recommend this place to anyone looking for a mechanic in Casper.

In the few years since my car was towed to Thomas Crawford Auto, I have not taken it for work anywhere else. This is a business run by great people who are always looking out for the customers best interest. Never once have I felt that they were upselling or taking advantage. They know what the car needs, and they expertly provide whatever that is. I highly recommend this shop.

My van went out on me 2 miles from exit 185 in Casper, Wy. I had it towed to Thomas Crawford auto he took care of us right away! I have 4 girls 6,4,2, & 1 he was kind gentle and caring even with the craziness from my kiddos. He gave them something to do while we waited for the van to get repaired. The service was amazing but even more so how they treated this disabled vet was astonishing I’ve never had better care even in my hometown. I would 💯 % recommend this place to all my friends and family in the surrounding areas. We were taken care of in a very timely matter. They even fixed our taillight no idea it was out 😍❤️

They are very good genuine people fixed my wiring problem for a very good price

Thomas Crawford, his family and employees run the most kind and helpful auto shop I’ve ever been to. We broke down an hour west of Casper and they made sure every detail of our unexpected stay in Casper was as pleasant as possible. In addition to checking out the car they helped us for three days with towing, lodging, car rental and dining. Thomas himself dropped us off at the hotel and his daughter made countless calls on our behalf to find the best price for a rental car. We are so lucky to have found this shop. Absolutely use them if you need car work done.

Awesome customer service.

The staff was friendly, put in the extra effort to ensure that my wife and myself could be on the road ASAP. They stayed open late just for us. The price was exceedingly reasonable especially for a rush job. I recommend them highly.

Love them!!! Definitely treat ya very well

I’ve taken my car here three times with the same problem, spent over two grand and EACH time they said that they fixed it but after a few hours of driving it I realized that wasn’t the case. I understand that transmission problems are hard to deal with but I paid these guy over two grand to get one problem fixed and got nothing in return because of it.

My friends vehicle broke down on his way to a new job in Cody, WY. His vehicle was towed to Thomas Crawford for repair. The shop spent a portion of their Sunday to determine what was wrong with the vehicle and was able to order parts the following day. A mix-up in shipping pushed the repairs out a few days and they loaned him a vehicle to get to Cody . When the repairs were complete they drove his vehicle to Cody, approximately 4 hours, and picked up their vehicle at no additional charge.The people at Thomas Crawford went way above and beyond to accommodate my friend with the repair process and facilitating his new job. Anyone needing repairs and service would be lucky to have these folks assist.

We were traveling with 2 small kids and a dog, noticed a front axle seal leaking about an hour outside of Casper. I called and they said bring it in to look at, knowing I would get there right before closing time. They got me in right away and diagnosed it, went out of their way to bring all of us to a nearby hotel for the night, fixed it first thing in the morning when they could get parts, picked us up at the hotel, and got us on our way. We were very lucky to call upon them and they treated us like family, would definitely recommend them!Update: Although their customer service was good, I later found out their mechanical diagnosis of the problem was wrong which put me and my family at risk and wasted money. The axle seal was never leaking, rather a front diff bearing was going out causing it to heat up and the oil to spurt out the vent tube. Taking it to a transmission shop revealed the real problem. I wasted money at this shop because they jumped to conclusions on the problem with my truck. I emailed them explaining what happened, but after a month, they didnt even have the courtesy to acknowledge their error or apologize. I learned a valuable lesson, if your differential or gear systems are the problem, then go to a transmission shop and not a general auto repair place.

By far the nicest people and super easy to deal with, very fast turnaround and the best quality work you’ll find around town and very well priced! And if you have a heavy duty and or Diesel truck don’t feel hesitant to give them a call! Very honest people they won’t feed you no bs, just give them a call! You won’t be sorry for choosing them!

Friendly, attentive, and capable people at TC Auto. Had our van towed there due to a highway breakdown. Satisfied with the communication and quality of the repair.

We had an issue getting our car to start. We brought it to them and they helped us by adding fuel drier. I was really impressed with their help and happy that they were so willing to help us at a very fair price.

Good quality work at a quality price! I needed a few things done on my truck, they identified the problems and got it taken care of no problem. Thank you TCA!!

Great shop, honest folks and they do a great job and work fast. Highly recommend them.

Got into a bind with my Sprinter while traveling through the area and these guys were fantastic to get it looked at quickly and get me back on my way. Felt as though I was treated like one of their regulars. They were over the top fair! Would highly recommend them for auto service needs in the Casper area!

Always honest and accurate work.

After calling every other mechanic in Casper, WY. Thomas Crawford Auto was able to help us. The Starter on our truck gave out on us and needed to be replaced. TCA got it done that very same day. Great service. Friendly lady at the front.

Growing up around dealerships and private sector Auto Technicians I have become very very picky about who touches my vehicles. Having my own Technician Certifications but zero time for my current project. I took the to Thomas Crawford Auto for a specialized BG Flush and after meeting them and dealing with them I decided to have them complete some steering and brake booster repairs. I would 100% recommend this place to anyone. Their service was prompt, honest, reliable, and very friendly. They will be my go to here in Casper.

We had an excellent experience at Thomas Crawford Auto. Traveling across the country our old van was bound to have issues and when we were towed into Thomas Crawford auto just an hour or so before they closed for the day, Thomas himself immediately assessed the issue and fixed it right away. The staff was all very friendly and welcoming. Such good customer service!!

Traveling through Casper we started having car issues. We called EVERY mechanic shop and ALL said they could do nothing because they were so busy. We went to Thomas crawford. They figured out our issue right away and had us back on the road in record time and for a great price. Such helpful and friendly staff. I forgot the ladies name at the front desk she asked us if we had ate yet we told her no she recommended a restaurant when we asked for directions she kindly walked us over to the place. Beautiful people and highly recommend them to any and everyone.

Both of the ladies I interacted with (on the phone and at the front desk) were super friendly! My car wouldnt start, even after a jump. I had it towed there (because they were recommended by AAA and a friend) I let them know that I had recently bought a new battery and where I had purchased it from - when the issue ended up being a bad battery, they handled the warranty and got it replaced and installed - all I had to pay for was labor. Easy peasy (thank god!). Overall great experience. Would definitely recommend them to others.

This place is awesome. I was referred by AAA while passing through Casper, WY. My car started running badly just outside Casper. They got me in right away and determined the issue immediately so that I could get back on the road. The staff were professional, supportive and kind and I felt so fortunate to have found this place.

On the 4th of July this year, my car broke down outside of Casper as I was making my way to Montana for the weekend. I called AAA and they had me towed to AAA approved mechanic Thomas Crawford Auto.Though Thomas Crawford was not open that day, first thing Monday morning I received a call from them that they ran diagnostics and I was going to have to have my car towed to a dealership for repair. They made my car a priority and that means a lot. They were so helpful with the process and recommended tow companies and helped me get ahold of the right people that allowed me to not stress so much.On my way back through town I needed a few things out of my car since I was not going to have it back anytime soon and the women who run the front office were SO NICE and stayed a few minutes late for me because I wasnt going to make it before they closed. Great people.I would highly recommend Thomas Crawford Auto!

Great place, very helpful!

Thomas Crawford himself is a nice guy, unfortunately they werent an end all solution for me. The staff was very nice, though, and they did their best considering how many things needed done to fix my car.

Always great service!! Enjoy working with Tom, Nova, and Jennifer!!! Would recommend them if you are looking for a auto repair shop that will tell you the truth and treat you right.

Driving from Illinois to California. Car broke down and ALL other mechanics in Casper were busy and could only take us next week (including the dealership). Thomas Crawford Auto took us in immediately and got straight to work. Didnt even take 30 minutes to complete and test drive. Super duper friendly and accommodating. Five stars from me!!! Thank you Thomas Crawford Auto!!!

I had a very nice experience with Thomas Crawford Auto Repair. I drove from Minnesota to California for my summer intern. The splash shield of my car was damaged and they quickly helped me repair it. I really appreciate their help.

We were visitors passing thru with no cruise control, the wonderful mechanics looked at our vehicle and fixed it free of charge within 2 minutes. Very friendly and helpful! Would definitely go there again.

Great auto shop. Good prices and friendly service. They do not try to sell you anything you dont need.

On my way down Casper Mountain, my cars front wheel started making a terrible sound. I pulled off at the overlook and called AAA. They sent a tow truck and a friend in town recommended that I have the car towed to Thomas Crawford Auto. I called ahead to make sure that they could look at the car that day (a busy Friday afternoon). Everyone at Thomas Crawford was very helpful and friendly. They were busy and you could tell the other customers trusted their cars to Thomas Crawford. They took apart the area of my car that was making the terrible sound and found the problem (small rock causing a big noise).Thank you for treating me like one of your regulars. I highly recommend Thomas Crawford Auto.

Over charged by 4 times Napa retail price for parts. Broke my passenger side mirror & dented door. Then had the nerve to call me later to get me to schedule a service appointment. Go somewhere else.

This place is hands down awesome !!!!! We bought a used motor home it was over hearing had it towed to these guys and the customer service was amazing they kept me informed every step of the way, the price of repair was far more then affordable great place to go for auto repair thanks crawford auto

Great and honest people. I wouldnt go anywhere else.

Very kind and have taken care of me quickly and effectively.

Very nice people, honest. It seemed expensive to me, but their labor rates are competitive for the area, and I was told they use NAPA parts which are more expensive. I continue to have my car serviced there because I trust that they fix what needs to be and do it well.

Great service and work. They got my truck done in record time!

Awesome Service. These guys are pros.

This is the best garage in town. Not only are the people incredibly personable and nice as can be, the work done on my jeep was done ahead of schedule and beyond expectations!!!

Good place to take your vehicle.

Very helpful mechanics. Would recommend them highly. They helped us on our roadtrip.

Nice people and great work!

Very friendly and helpful

Great work and good prices

Sent me home with malfunctioning part. Friendly people.

Always friendly