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Mr. Tire Auto Service Centers
2315 Davis Dr, Cary, NC 27519, United States
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Mr. Tire Auto Service Centers

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Me
Review №1

Staff members were really helpful and nice. Great service. Gave me estimated price/time and stuck to that.

My
Review №2

Very friendly and gives information on your car performance. Gives you quotes and coupons for your service repair. I have been going to the Cary store for some years now. Great employees and awesome service!!

Mo
Review №3

This would’ve been a lower rating, but I appreciated the manager (I think) making up for things.I had an appointment for a simple oil change at 4:15pm, arrived at 4pm, so I was hoping to be in and out relatively quickly. My car didn’t reach the lift until 5:25 or so, and I was out of there close to 5:45-50. The manager apologized for the back up and delay, and told me I shouldn’t have had to wait so long for an oil change, and credited me to full bill amount so I didn’t have to pay. I was shocked. While waiting, I was probably thinking I’d never return here, but his gesture tells me the delay is out of the ordinary and they try to do their customers right and honestly. I may be back after all because of this sense of high integrity here.

Ch
Review №4

Wonderful service. Communicative. Highly recommend. The team at Mr. Tire really went above and beyond to help my child with a flat tire while they were traveling on a Sunday evening. Cant thank the Mr. Tire team enough!

Pa
Review №5

We arrived with a last minute Inspection test requirement, which was causing some concern for us. The team at Mr Tire were extremely accommodating, super helpful and got the inspection done in no time. What a great team.

Ki
Review №6

Always great service with nice people who make the experience enjoyable. Awesome inspection time and prices. They always send coupons when it’s time to re service my car.

Ch
Review №7

Quick turnaround and pleasant staff. Provided a good option for replacement of tires for an older vehicle.

Ev
Review №8

License renewal failed because of bad wipers which are perfectly fine. They cant replace a toner in the printer, but noticed my wipers are not perfect.

Ja
Review №9

I stopped by right before closing to see if they could help me and change a blinker light that went out. They were more than happy to fit me in and help me before they closed up shop for the night. The manager was extremely friendly and fixed my car right away. We will definitely be back to this location again soon (we need to replace some tires on my expedition and based on how this location treated us and were so accommodating we will be driving out of our way to return to purchase our tires from them.

Al
Review №10

Job well done. Took my car in for an inspection. In and out.

la
Review №11

Used a coupon for an oil change and got great value. There was no upselling which I really appreciate.

Ne
Review №12

Blew out one of my tires off of Davis. The staff provided quick and quality service!

Hu
Review №13

I would give this place negative stars if I could. Didnt know that you had to cut the bottom of a car to change the oil and then say you didnt do it. When I confronted them about cutting my skid plate, they were mind boggled and did not assume responsibility. This is the third time this week Ive been in there, and they still have not fixed my oil leak. They even denied that my oil was leaking even when I told them my car created 2 different oil spots in two different locations just this morning. They did nothing to fix the issue and pulled excuse after excuse trying to deny they were at fault.

Xi
Review №14

I had service twice at their place. There was always an issue after I took my car back home. First time it was the brake ABS sensor was not connected correctly. The second time they did not update the state inspection record after fixing a turn light. I could not renew my car registration. It seems the staffs are careless.

Da
Review №15

I just went there to get a tire plugged. I was told they couldn’t plug it but would have to patch it. The tire then went back to the shop and was later told the tire could not be repaired. I then told the tech I would not buy a new tire and subsequently he just threw the tire into the back of my car. It should be noted that there was a screw in the tire and was located in middle of the tread and not in the sidewall. If they had really inspected the tire, it would have been necessary to remove it from the wheel which would require the removal of the wheel weights which were still intact. Obviously, this was an attempt to get me to purchase something I truely did not need. I won’t be going back to Mr Tire ever again.

Ca
Review №16

Great service and quick! Definitely recommend!

Li
Review №17

Wanted to wait a month or so after getting work done before leaving a review. And Ive gotta say, Im happy with the work done to my 2007 SUV! Id been dealing with cranking-like noises for a long time and asked many people what it could be before the traction light came on, forcing me to find someone who could figure it out. This Mr. Tire Auto Service Center did just that. My ole jalopy :) has been running great since. Thank you guys!

Da
Review №18

I went for the motorcycle safety inspection and had fun chatting with the staff. Competent crew, good location.

El
Review №19

Chris helped me - amazing experience! In and out and took care of me with great service.

Pa
Review №20

This is one of the best Mechanics Shops I have ever been too. Professional and Honest. They get the job done right.

Al
Review №21

BE CAREFUL!! They have misleading and deceptive coupons and discounts. The coupon said 45off price120. Call them and ask them if they honored that one. Turns out they the 120 WERE the FINAL price! Nowhere was writing that. Thats sooooooo deceitful. NEVER EVER AGAIN with you! I will tell everyone. Go to Sears its cheaper and they have 6 months free.😠 Filing a complaint why the BBB RIGHT NOW!

Jo
Review №22

Always great service, friendly and respectable staff who treat everyone well. Never any surprises when it comes time to pay. The mechanics and technicians are knowledgeable and do a great job.

Ty
Review №23

Better seating would have taken this survey from a 9 to 10.

Un
Review №24

Huge thanks to Mark and Galen for their great service and understanding! I was in a panic because my check engine light was coming on from time to time. This is my only mode of transportation and I was sure that I would have to leave my car overnight. I also was very skittish because I wear my mask religiously, so I called ahead of time to inquire about their policies and I was assured of the employees having masks. Very comforting...I made an appointment.I was extremely surprised when Mark called to tell me that it was a fairly easy fix and I could drive home the same day! They even checked to make sure my car was up to date with maintenance. As wih any aito shop, truly good work takes time. Getting it done vs getting it done right matters. The wait wasnt long at all. Much less than at a dealership.This pandemic has many people on edge and peace of mind is priceless! Thank you guys for everything!

Ry
Review №25

Full blown amateur workers can’t mount a tire on a 14 inch rim like to see them do a brake job lol place is a joke go somewhere with knowledge people!

Yu
Review №26

Great service. I need to put my tire back onto the bead, and Bill help me to put it on, then balanced my tire for free! Thanks a lot for your help.

Yu
Review №27

They overprice and reject what can be fixed want you to buy instead of getting fixed. So you pay more money.

Am
Review №28

I had a slow leak in one of my tires. I went to another business initially, and they couldn’t find anything wrong. The staff at Mr. Tire immediately found a nail in my tire and was able to patch it for a reasonable price. I’ve driven a few hundred miles on it with no issues. I had a great experience.

Ah
Review №29

Wonderful service and amazing people (shout-out to Mark! You rock!).Very professional and willing to go out of their way to assist! Will definitely come back.

Sa
Review №30

Very good service. If you need to wait، there is a nice sitting area. Very professional staff.

Ga
Review №31

Drove from New Jersey and had some minor noise. Went in to their office this morning to get it checked. Employees were very professional and helpful, fixed the issue within minutes. A great team with excellent customer service

Ja
Review №32

Good time estimates and on time. Recommend using

Ma
Review №33

I went yesterday to get a state inspection and ended up needing a couple tires changed... I was offered service for the tires at a very affordable rate and they were willing to take care of it all at once to save me a trip back! Thankful that I was able to be taken care of in between the busy schedule.

Ma
Review №34

Very honest and professional! I spoke with Mark and Chris. Both gave very good advice. They did not try to push for additional services that were not necessarily needed. I know we need to replace the brake pads soon. They had the front and rear calipers measured and provided factual information and costs.

Fa
Review №35

I went to Mr. Tire at Davis Dr today to get my front rotors and pads replaced. Mark was super friendly. He had the work done in a timely manner and at a reasonable rate. I will definitely go back to them for any repairs in the future.

Re
Review №36

Thanks to Mark and Rob for such quick service and attention to detail. Mark greeted me as soon as I set foot in the door and Rob made sure my vehicle was look over thoroughly! After checking my vehicle, I only needed an oil change. Mark explained all of my options and made sure I understood the necessity of regular maintenance and provided me with a maintenanceschedule becausethere wasnt anything due at this time except oil. I will be coming back for the suggestions because I want my vehicle to run at its best! I greatly appreciate their time and dedication to customers. I felt valued and appreciated, even though I asked a LOOT of questions. Thank you.

Ma
Review №37

I had taken my car to a Nissan Dealership a week ago for a standard oil change and tire rotation. Soon after, I noticed a pool of oil on my garage floor. I took my car to Mr. Tire and they pointed out that the Nissan Dealership barely tightened the plug for the oil pan - one wrong bump in the road and my cars engine could have been ruined. The folks (Chris and Bill) at Mr. Tire fixed things up and were a huge help. I really appreciate it.

Ta
Review №38

Didnt take long at all. Nice people.

am
Review №39

Chris always goes above and beyond to provide great customer service. Always tries to save me money any way he can. Trust worthy!

Pr
Review №40

Great service! I have been using this location for years. They do a great job explaining the details and any issues they come across. Let you know as soon as your vehicle is ready for pickup and can pickup whenever is convenient.

J
Review №41

The manager and team really went out of their way this Saturday. They could not have been more helpful. Enjoyed speaking with them about the car, and listening to their stories (about the same model of classic car). Ill definitely be back, and glad to recommend their service!

sh
Review №42

Came in for a last minute oil change after being turned away by the dealership. Because it was last minute I knew I would have to wait but I received fast and friendly service. My oil changes are free at the dealership but i’d happily pay here just for the great customer service. Thanks!

My
Review №43

Thanks Mr. Tire for consistently great service. I always appreciate that Mark goes out of his way to be friendly and kind. Its great incentive to keep us coming back!

pe
Review №44

Mr Tire is the reliable car place fir the Cary area. I’ve been there several times and they’ve never been disappointed. Galen is a master mechanic who’s got me out of many jams. Go there for your car service and repair! 👍👍

Ry
Review №45

Friendly service and they were able to get my tire issue fixed very quickly, overall had a great experience! Would highly recommend

Ra
Review №46

I visited your Service Center few weeks ago to check on my brakes. Both my front and rear brakes were needed to be replaced. Prior to your visit, I got a code from Firestone across the street. They gave me a quote which was $100 cheaper than what you offered me. Since I have serviced my other vehicles in our shop, I still decided to move forward with your service. When I returned home, I checked on your website and found out that you will beat any competitor price. I was surprised that even after showing the quote, you did not offer to match or beat . I informed your corporate office and waiting to hear from them. In order to give a good customer experience, I suggest you remove that slogan from your website. Why suggest something when you cannot offer. Very disappointing.

lg
Review №47

These folks always act as if they are inconvenienced by our patronage. Its very strange. We will NOT be giving them another chance.

li
Review №48

I recently drove in to the Mr. Tire on Davis drive in Cary, nc. I was Having a noise issue in my front tire I was very surprised to see someone greet me in the parking lot as they could see I was a little distraught After much conversation and immediately checking out my car they were able to find My noise and assure me that everything was fine. As I was ready to pay for their much appreciated attention The manager Chris Was so kind and not charging me a single dime for their time and just asked that I return when I REALLY NEEDED something! I will be returning and have told all my friends and family about this shop.Thank you mr. Tire and Chris and his team for making me feel welcome and putting me at ease.

Re
Review №49

Fast and friendly service. They will do little things at no charge for regular customers, too. Once I needed a nail removed and they helped me out no problem.

Br
Review №50

Brought in a fly golf cart tire that Firestone said they could not repair. Brought the tire to Mr. tire and Chris was able to plug it no problem. Thanks for the help!

as
Review №51

I came in on a Friday to get a oil changed and get a look at my 2016 Honda Accord Sport Mark helped me through my whole experience was very helpful being that I know nothing about cars.

Ch
Review №52

Great service! Went in for an oil change and found an issue with the battery. Mark gave me couple recommendations and was able to schedule me in later in the day.

Ti
Review №53

The crew in Davis drive go above and beyond for their customers! They have been working on my Mitsubishi since I’ve moved down from a Ohio! They always work with you and they feel like family!

An
Review №54

I have been going to Mr. Tire for the last couple of years. They do a wonderful Job and most of all they are honest!

Jo
Review №55

I took my vehicle to Mr. Tire...The service was fantastic. They even gave me a link to order part to save some costs, only to charge me the labor. Nice experience. I would use them again.

Ca
Review №56

First time here today, great service and I will definitely be coming back for any of my car needs.

Ca
Review №57

Experience is always great, prompt, customer service is exceptional...This is the only place I come to have work on my cars ..Thanks guys for being the best around!!!!!

Ma
Review №58

Store 1065 is fantastic there great customer service. The Best place for Tires and oil change.

pk
Review №59

Very nice people, always ready to help even if I stop by just for tire pressure check. Always ready to provide the right service even if they are not charging anything.

Ca
Review №60

Great place for all your car service. Mark and Chris are great people

Ar
Review №61

Unfortunately, they don’t give quote in advance and surprise customers with charges... I was charged $67 for simply synthetic oil change after $10 discount when check out. This will cost $35-45 at dealer service centers like Honda or Toyota.Ripping off customers

Ch
Review №62

There are several places that can provide quality car service. But there arent as many that provide a combination of quality car and customer service. This location is one of them. If my first time here is any indication of how your car is serviced and you are treated, this wont be my last time coming here.

Te
Review №63

Great service, caring personal.Professional all the way.

Bo
Review №64

These guys are the best. I have been going here for over 10 years. Very honest guys that go out of their way to make sure you are safe and have a great experience. No shop is ever perfect but its how you handle situations when they come up, I cant say enough about Daniel and their Master Tech Galen Abbe. Put your trust in these guys, Im a very picky consumer and they continue to impress me. Keep up the good work!

Ch
Review №65

I had a great experience with Mr. Tire. They were very honest with what my car needed to pass inspection. They also consulted me about changing sensors on my car that would have added another $400 to my bill. I appreciated their respect and honestly with me.

Le
Review №66

I just wanted to say what an outstanding experience I had yesterday at the Mr. Tire on Davis Drive. My cars battery died and after getting it jump started, I went straight ti Mr. Tire. They were closed but Chris was still there working. I offered to leave the car there and Uber home so that they could fix it the next day. Chris would not hear of it. He ran a diagnostic and replaced the battery so quickly and professionally. A big THANKS! to him and to MR. Tire. You ROCK!!

Ho
Review №67

Came in for a tire alignment because the car was veering left. The technician took the car for a test ride and determined all that was needed was to rotate the tires. Quick, courteous service and they saved me the cost of an unneeded alignment. Thanks for your help guys as always !

Hv
Review №68

Loved Mr. Tire on Davis Drive, have been going there for years now and will continue to come to this location!

Ti
Review №69

I love bringing my car here for service! They are extremely pleasant and take care of my issues!

Wi
Review №70

Service was completed in a timely manner. Everything was fine. Friendly and courteous service.

Hi
Review №71

Service was quick, friendly, and reasonably price! I recommend setting up an appointment ahead of time online. They confirmed my appointment within 12 hours. I would definitely recommend them for oil change, tire rotation, and inspection :) My big concern (which is not related to quality of service) is their lack of COVID-19 safety adherence. Despite the state mandate, no associate was wearing a mask (which I dont expect from the mechanics, but people interacting with customers should be wearing them), there was no hand sanitizer or disinfectant available after touching the card reader, and they did not enforce the 6 ft recommendation/population control within the waiting room.

Al
Review №72

Love these guys! Got quoted a couple hundred dollars from the dealer to replace two tires due to unfixable damage. They got it patched up for me!!! Big thanks!!!

C.
Review №73

Hardworking individuals that strive for perfection.Thx MR Tire

Ce
Review №74

Mark and team is great!! This was my 1st experience, I will be back!

Ch
Review №75

I can’t say enough about the service at Mr. Tire on Davis Drive. We’ve used them three times in the last year. The team is always courteous, up front and honest. We had a nail in our tire this morning and Chris and his team got us in immediately and back on the road — free of charge. There’s other places closer or our house but we drive the extra mile because of their customer obsession and quality of service. You won’t be disappointed.

Kr
Review №76

My tire lights on my front 2 tires kept coming on and the tire pressure was so low I made a stop unannounced! I went in and the nice man greeted me and then went out in the pouring rain to look over my tires. He then filled them up, examined the tires to make sure they were safe and then went on my way. he said if the tire light goes on again to come back in and he will take care of me! I was very appreciative for the fast, friendly service! Thanks again!

Ja
Review №77

I love this location, I came in on a Sunday afternoon and was in and out. I appreciated the service Mark and his staff gave me!

Ni
Review №78

These people are super nice and reliable!!!❤️❤️❤️My engine coolant has problem,i drove to the first auto shop, they tried charge me 💲258,the reason was that my battery needs to be changed !Then i drove here to double check and make sure, found out i just need to add some coolant and they did free for me.It only took them half an hour to help me solve this problem !I had nothing to say but truly appreciate these nice,professional and reliable people!100%recommend, You won’t regret!

Br
Review №79

Mr tire was above and beyond in their quality of service and care for its customers. Luther made us feel truly welcome here and didn’t pressure us to buy into services we didn’t need. I will definitely be coming here for all of my tire and oil needs!!

Ra
Review №80

Got the Best tyres at Fair Price

Al
Review №81

Always efficient and able to help when my car is having some trouble. Very easy and simple, in and out, car is back quickly. Great service (both mechanically and at the desk). Always have a smile and are very knowledgable. Always able to help and we have never had a problem with the repairs made. Very reliable! This place is awesome!!! I would recommend this store to everyone.

Ca
Review №82

I am beyond upset how your company did not take responsibility on the obvious mistake by you guys when it came to my vehicle. We had been loyal customers for years with your company and now I tell others how unprofessional and dishonest you truly are. It is okay to make mistakes in any job. However when you lie and be deceptive about your mistake it is NOT right. Your company was negligible in the destruction of my 2012 Hyundais engine and you refused to accept responsibility. On top of all of this you disrespected my wife by speaking to her in an unprofessional manner. That was totally not acceptable!! Words can not describe my demeanor for your company now. Since you refuse to be professional and assume responsibility for your actions I promise to warn EVERYONE that I know to never use your services. And the best way is to use social media to tell my very bad experience with Mr Tire....specifically the Davis Drive location Cary. Northa Carolina.

Ma
Review №83

Love the fellas at Mr. Tire. They are - quick, friendly and affordable! We bring all of our cars here for tire and oil changes!!!

Ry
Review №84

When I arrived, everyone inside was very friendly even though some ribbed me about my NC State hat: the best school in the Triangle. Yup, I said it. Anywho, I kept losing air in one of my tires and decided to bring it to them for a look.These guys found a nail in the rear tire of my truck and, even though they were busy, got my tire patched up and road ready within a couple of hours. Theyve got a new fan in me, and, hopefully, I wont need work anytime soon, but if I do, then Im headed here.

Se
Review №85

Great place, friendly, knowledgeable staff and great prices.

La
Review №86

I have had my car serviced here for over 10 years always get great service and the guys are very professional and personal. Customer service is great . 11/23/2020 i had a fuel sensor that needed to be replaced. The Ford dealer wanted $300 for the part the guys at Mr Tire found a rebuild kit replaced it and saved me a lot of money. It was a BLESSING! They never have tried to rip me off!!! Nice to do business at a place that still puts customer service at the top!!! Happy Thanksgiving to the Mr. Tires Team on Davis Drive!!!

J
Review №87

I’ve been coming to this location for years...always great and consistent service. The turn around for getting my car back for routine stuff like oil changes is quick, and the service is always friendly. Luther gave me exceptional service today and I thank him for addresssing my car issue expeditiously!

Ap
Review №88

Honest, helpful, nice & fast!!!! Brought my daughters car in this morning. She drove a few miles with the parking break on. The burning smell was horrible. I thought she did significant damage. These guys checked it out and said it was fine. NO CHARGE. Go there, you can trust them.

Da
Review №89

Took our BMW in with a engine warning light on and a oil change. Chris called later to inform us of the issue. He informed me of the problem and stated his repair would cost more than a dealer repair. He was straight up honest about the repair and didn’t charge for the diagnostic time. On a Sat. afternoon a lot of places would have made the repair.

Ak
Review №90

I genuinely find it hard to figure out what i need to do in order to keep my car running well. Most places will recommend over the top changes which are not required, Mr Tire does not do that.I have had a great experience everytime i have been there, they are honest and try their best to keep the cost down.If you are in the area, this place can be your regular.

Ai
Review №91

Had problems with lights and the guys at MR tire helped me replace my lights. Awesome!

Dr
Review №92

Very good customer service. Very informative and helpful.

DG
Review №93

Great experience at Mr. Tire on Davis Drive. The staff took great care of us, going above and beyond to explain everything and presented the most economical options. Luther was most kind and helpful.

Ki
Review №94

Patience and excellent quality care!Woke up late, missed day appt, and rescheduled with no problem! Was met with excellent customer service by Luther. Additionally, I was awarded the opportunity to watch Steve work on my car with meticulous skill! To say I highly recommend this place is an understatement. This place has become my staple for all of my vehicles maintenance.Im glad I found you Mr. Tire!

Ju
Review №95

As always, a great experience! I had an 8 am appointment, got there at 7:50 am, John came out to greet me. He was ready with his paper work to collect my vehicle info. and place the protective floor mat. There was no attempt to up-sell me any unneeded additional service. I was there for a coolant flush, I waited and was finished by 9:15 am.John is usually the man on duty when I come to Mr. Tire for service, Im usually there without an appointment. His customer service skills are impeccable! All the staff are very good, John just stands out. Im an Office Manager with a staff of 8 Customer Service Reps. so I very much appreciate Johns skill.Thank you!John-Cary, NC

Ch
Review №96

As always, a great job. There was a little extra oil in the frame after my last oil change, and it was dripping. I brought it back and Daniel and Chris took care of the issue right away, cleaning it up and checking to ensure there wasnt a leak elsewhere.

Jo
Review №97

Great customer service and very fast! Highly recommend if you need any service done to your car!! Luther was very helpful with getting everything done right.

Am
Review №98

I have never written a review for anything, but need to give credit where credit is due. Have been taking my car here for years and always had an excellent experience -- today was no different. Thank you, Chris and team for your honest, professional, and reliable service!

He
Review №99

This place is the best!! Everyone is so friendly and service is quick and efficient. I stopped in for an oil change and they noticed I needed new tires. John helped me get the BEST deal on a new set of tires and got it all done in under two hours. This is the only place I will take my vehicles!! Thanks John and Mr. Tire!

Ni
Review №100

Used them for 1.5 years to change oil and for tire change. Good service. Friendly.

Information
26 Photos
100 Comments
4.6 Rating
  • Address:2315 Davis Dr, Cary, NC 27519, United States
  • Site:https://locations.mrtire.com/nc/cary/2315-davis-dr.html
  • Phone:+1 919-300-6758
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:9am–5pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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