Great team and Truly went above and beyond to get our Beetle back on the road...

The mechanics are very knowledgeable and helpful. I had a problem that was still under warranty and needed to be sent to a dealership. These guy were super helpful during this whole process and helped out a lot. After dealing with them and a dealership I have learned Carroll VW is very honest and reliable. I have just had to take my car back the them for an unrelated problem and will be taking it there from know on.

Cant recommend these guys enough!! Took my car in for a service and around a week later my engine light turned on. They diagnosed the issue at no extra cost and did all the groundwork in finding the best dealership to take it for warranty repairs.

Been taking my 2015 Jetta TDI here since I got it and theyve kept her in excellent shape despite all of my terribly destructive driving habits. Prices are always fair, the work is top notch and the communication and timing are par for the course. Thanks.

I drive a 2012 VW Jetta. I drove over from Douglasville to pick up my car after having an entire list of work completed. I drove away feeling comfortable and confident Carroll VW had done right by me and my vehicle. Thanks Folks!

Excellent service! Figured out my lil VW Bug problems (and there were a lot) Friendly, helpful and honest.

Poor repairs that most times resulted in more broken or missing parts in vehicle. End result after over 4k in repairs is a blown motor that caught in fire.

I am extremely happy with the service from these guys! I am in the automotive business so I know how customers should be treated and they were 100% professional and courteous all the way! Will always take my Bug to them for service.

Not sure how they are unfortunately the shop was closed for maintenance but I will be back soon as they reopen

Very friendly, communicated well and fair prices.

Have 3 cars I take there regularly. Did a huge favor and even worked on my Audi A6! Fun guys great work.

First time VW owner. Front brakes needed to be done badly. I was quoted over $500 at the dealership. Carroll VW quoted over $200. My EPC light came on. I’ve had the worst luck with cars dying because I waited too long to have them fixed. Carroll VW squeezed me in right before the Christmas break. They figured out and took care of the problem and changed my brakes all at a reasonable price. They were so nice and didn’t make me feel like an idiot for my lack of car knowledge. They even changed a lightbulb that was out and put gas in my car. They are amazing! I highly recommend!

The customer service was great. Jake was transparent through the entire process of getting my car back on the road and I will definitely bring my car back for any other major repairs.

My son has taken his VWs to carroll VW for years. These guys actually care about their customers. Most recently my son took his 2016 Jetta to them. The issue was extremely difficult to pin point but the didnt give up. The swapped parts and did diagnosis for over one week. On day 7 they found the issue and ordered the parts and had the repairs done the next day. I was pleasantly pleased with the charges considering the number of hours they invested. We need more small businesses like this one. I highly recommend this group and have gone above and beyond.

Take a bit to answer, they are always busy getting the job done great guys and cheaper than dealer

Awesome local shop run by very knowledgeable and fair guys. Excellent customer service and top notch work

I love going to this shop. Everyone is so nice and straight forward. I have sent my nephew there with his jetta and we both love working with them. Always give us the information up front.

Just went there to try to get TDI parts but they didnt have it, but they did point me in the right direction. Very nice and knowledgeable people.

Knows exactly what needs to be done to my car.

Jake & Joe know there stuff! Prices are great and they are honest - they dont try to fix something thats not broke! Drive to ATL if you want to waste your time & money...OR, keep it local with some great VW Techs. Thx guys!

They dod a great job when replacing a clutch in my VW Bug.

Cool people and good prices

If its not a warranty it must go here. No question!

Both times I have had my Jetta worked on here it was done in a timely manner and on budget. The owners are very straightforward people.

I have been going to these guus since they had a small shop on hwy166, then they upgraded to a bigger shop, then they upgraded to a even bigger facility and still needs more room. Does that say anything? Ive had my Audis and VWs serviced by these guys since day 1. And they have kept it running for me, like new. Prices are much better then dealers and they do much better work. Guaranteed work, for 1yr from the repair date. I would not recommend any one else. Jale and his brother are great!!!Bobby T 6yr customer

Honest, reliable, great guys to deal with.

They really know what they are doing.Great honest people.

They did a great job with my 06 Jetta!

Outstanding service and very reasonable prices. Will only get my car serviced here from now on.

GREAT!!! place 2 take your car.

Ive been taking my little diesel beetle there for years and have always had a great experience. Last time i went to get my oil change i found out that they had moved to a new location and WOW. THe new place was great. THey even had a bathroom just for for us ladies. I told them my power outlet didnt work and they fixed it for no charge. Just had a bad fuse.Give them a chance girls and you wont go anywhere else.

Best repair shop for my blue Jetta

Great service, very knowledgeable.

The best!