Was referred to Sirius through AHS Warranty since our AC stopped cooling. This company was an absolute pleasure to work with. I called on a Tuesday lunch break and said they’d definitely get me in tomorrow and would also put me on a wait list for that afternoon if there was a cancellation. The support center was great and I received a call/txt when the tech was on the way. Our tech Steve W was friendly and replaced a start kit/capacitor quickly and now our AC works like a brand new system. Would definitely recommend

Sirius replaced my mother’s air conditioning. They worked with her to get her exactly what she needed for her home, did not try to oversell. They were punctual and very professional. They kept us updated throughout the process. Everything went as expected. It has now been a month and everything is working perfectly.

Sirius was a great company to work with! They are the most professional in all regards. Damien did a great job installing our new hot water heater and even took the time to check on the warranty for the hot water heater himself. They gave us an itemized list that explained everything being done. The staff in the office were professional, responsive, polite and knowledgeable. Will us this company again.

Sirius sent Cody out for a seasonal check up. He was very informative and suggested a couple of things that needed to be done to make sure the system was in the best working order. I called back later to schedule the service and they were right on time. A few hours after he left we had an issue. WOW was I surprised when I got a call back and they got someone out later that day to take care of me. The best customer service I have ever had from a service provider. Everyone I spoke to was amazing.

Called for AC not cooling and unit constantly running.I couldn’t even get the air inside the house below 76 not to mention the crazy electric bill I received OMG!During their investigation they found the outside coil had a good size leak and the condenser needed to be replaced as well as the coil inside needed to be replaced.Decided to replace both the condenser and air handler units and these guys worked for hours (all day) in the high heat! They got the system running and it was a major major change. The house actually cooled down and the system didn’t run constantly!One of my damper motors was intermittently not opening and they determined that the motor was going bad they replaced the motor and everything works perfectly!!My energy usage is now less than half of what it was before the whole AC replacement!They have even sent follow up messages to make sure everything is still working as it should!AWESOME customer service!Thank you again, Juan and Team @ Sirius Plumbing and Air Conditioning

Our water heater went out right before the freeze and someone that was supposed to be off came to install new one. So thankful for them. Recently called them to fix a leak in washer fixture in wall and they came and fixed it, professional all the way! Love these guys (and gals in the office are awesome too)!

Link was fantastic ans service I can’t really complain. Interesting story here, sometimes stuff goes sideways. Well, stuff went sideways, there was a mis diagnosis and this was during the ice storm so I can’t really fault them too hard. BUT I have to say these guys completely made it right. I mean completely. We had an issue with the ice storm and although the experience was not excellent, the make up was very good. Reasonable pricing but above average customer service. They communicate and they provide updates, technicians quote quickly and don’t waste time with sales pitches. I would say the leadership team is stronger than the service team but overall you won’t be disappointed. Give them a call and I recommend you ask for Link as he will always get back with you.At the end of the day I will be calling them to do more work and install the shower because at this point I can feel comfortable I won’t be left holding the bag.Many thanks to Sirius plumbing, you are safe with them.

We were truly impressed with Sirius Plumbing and our plumber, Randall. First off, they actually worked us in and we were a home warranty call! Randall was friendly, honest and communicative, especially when it turned out our frozen pipes were not covered by our warranty. He answered all our questions and our repairs were done same day. Pricing was straightforward and very fair. This was a great experience (if you can have that with plumbing!) and we will definitely use Sirius Plumbing again. They actually made this frustrating frozen pipe experience tolerable. Thanks Randall and Sirius Plumbing!

Austin was a pleasure to have into my home. Very efficient and knows his craft. I would highly recommendSirius to anyone.Thank You

I dont usually do reviews but I was so pleased with the results of the tank-less water heater that Sirius Plumbing i just need to let everyone know. A company is only as good as their employees. Randal did a great job of understanding what it would take to swap our tanked heater to a tankless. We had 4 other estimates and they either did not mention the need for upgrading our natural gas lines or the wanted to charge for replacing the gas line from the meter to the heater ($$$$).The installation did not go as planned but we had been educated by Randel on what some of the deviations might happen. Victor and Mason who actually did the install, were in lock step with what Randal had estimated. We has some issues with leaks in our gas line Victor explained each option and gave us plenty of information to make an educated decision.In the end, the tankless heater was installed a working perfectly. It was very obvious that Sirius Plumbing has extensive experience in installing tankless water heaters in established neighborhoods. We will be calling on them to take over the maintenance of our HVAC system and other plumbing needs.

My faith in honest repair services is restored. I was qouted by one service for $2000 in repairs. Cody showed up, ran diagnostics and found it could be done under my warranty work for just the cost of the freon. Saved me over $1600. This is how businesses get and maintain loyal customers. Integrity, pride in workmanship, and doing the job right. They deserve this rating.

Austin was efficient and explained everything he was doing at my request. He was very thorough and personable. He had to come out to clean up another’s plumber’s work, but did so with grace. This company’s dispatchers/customer service is always pleasant and professional!!

Buyer Beware!! Sirius was sent to my house by my warranty company, which contractually covers all parts and labor for a water heater. Sirius did not want to repair, but only to replace the water heater for $1700 out of my pocket. After hours fighting with AHS and another week without hot water, I find out Sirius was in cahoots with AHS, only charging them $200 behind the scenes for my new water heater and making up the difference by creating bogus line items and charging me for the job - $1700. These guys are knowingly working with home warranty companies to scam people. I hope they get what they deserve.

We have a twice annual maintenance with Sirius which saves money if you need a repair. In our case, one of the outdoor compressors had leaked all of the freon through a valve. The technician quickly diagnosed the issue and repaired it. Im thankful we caught the issue before the summer heat was on us. Reliable, professional, and fair pricing. I dont think the technicians are paid commissions for up selling like some other HVAC companies in the area.

First of all, we really appreciate that Sirius was able to respond to our service request so quickly. Because of the ‘Texas Freeze’, we are hearing stories that it takes weeks to find a plumber.And second, We was very happy with Brian. He is very nice, I asked a lot of questions that he took the time to answer, and he understood our plumbing issues and fixed them.If we need a plumber for issues in the future, I hope that you send Brian to us.

Austin from Sirius Plumbing and Air Conditioning did a fantastic job of bringing our A/C back online. He diagnosed the problem in short order and fixed the issue right away. Well be calling this company back the next time we have an A/C problem.

I recently had a service request filled by Wesley, with help from Lisa. Wesley was my main point of contact, and he was a terrific individual. He was very polite and prompt, and it was important to him that I be aware of what was being done, what the problems were, and how he was fixing them. He took time to answer my questions and talk to me, which gave me a great sense of ease about the work being done.He also helped with an additional problem that I had at the house, which I had not contacted Sirius about. I appreciated the initiative he took to add to the service request that he was involved in, and that he was able to fix the issue.Special mention should be made as well to Lisa, who Wesley contacted about with regard to the sink replacement. I appreciate Lisa finding a faucet that looked similar to the one we replaced, and that looked nice in general.

Emmanuel was prompt, courteous and extremely helpful and efficient. Problem fixed and issue explained. Great service!

I have used Sirius Plumbing and Air Conditioning since 2019, for various plumbing and air conditioning needs. The technicians and office staff have always been very professional and helpful in my encounters with them. I highly recommend!

Kenneth was awesome! He was friendly, knowledgeable, and willing to perform a service I asked about even though that was not what he was there for. I will definitely use them again.

I am so glad I chose Sirius for my air conditioning and plumbing needs. Johnathon was out today to replace my water heater. He was very kind. Told me everything up front and installed today, It was just yesterday I was told I needed a new water heater. Thank you so much Johnathon for your professionalism and kindness.Yesterday I had may winter maintenance check on my heat pump. And that was great! Thanks guys!

I had a new furnace installed and they did an amazing job. I was very pleased with how my concerns were addressed. Melissa is great!

Sirius literally is the BEST. We had 7 busted pipes and they fixed them all. So professional. Reasonable. Honest. Very communicative. I would 100% recommend this company to anyone needing plumbing and/or HVAC repair. Thank you, SIRIUS for your service and help to repair our home so quickly.

From dispatch request to meet our schedule to the repairman on-site, EVERYthing about Sirius’ service was incredible! I hope we don’t have other issues but they will be our go-to should we need service in the future!! Can’t say enough good!!!

Brian was extremely professional, courteous and knowledgeable. Sirius Plumbing and Air Conditioning was great to work with from our first phone through job completion. Highly recommended!

Our water heater broke and within hours Sirius plumbing in North TX sent out Jonathan Ramos to assess our water heater situation. Jonathan was on time and very professional in his assessment and explanation of what happened and his recommendation in replacing the water heater. He also explained in detail the upgrades and options to enhance The new water heater‘s performance and longevity. I was extremely impressed with how professional and thorough Jonathan was and also trustworthy in our home. As a homeowner you don’t like these types of things to happen because it’s an unforeseen expense but having a professional like Jonathan come out to your house and fix the problem again was very cool to see and I will definitely recommend Jonathan to all of my family and friends for any of their plumbing/water heater needs. Thank you Jonathan for being so professional, on time, trustworthy and getting the job done right! 👊💪👍

Professional, fair, can trust them and they have straight forward prices.

Great plumbing company and really nice people!

Brian was so awesome! He was sooo helpful and notices thjngs I didn’t even know were messed up. I’m super grateful for him!

Our service tech was Brian Dermody. He was very professional and knowledgeable. He took the time to explain exactly what he was doing and why to both my wife and me. He was on time and took great care to stop our leak and explain our options. We elected to replace our 75 gallon with a new 75 gallon and Sirius was able to find one and get installed well ahead of the original projected date. He then gave us safety and cut off tips for the new tank. Great personality and demeanor. Job well done. My wife and I highly recommend Brian Dermody and Sirus Plumbing and Air Conditioning.

This company is outstanding and does great work.The service quality provide by technician Jonathan Ramos is outstanding.Jonathan is extremely professional and takes customer service to the next level. He takes ownership and treats you like family. He wont stop working on your repair until its fixed and youre completely satisfied.Great Job Jonathan and Great Job Sirius

Kenneth was great! Quick at identifying and solving the problem. He also did really well at communicating.

Great service. Use them for ac checkups twice a year. Always courteous and prices are good. Would recommend.

I needed a simple job done: capping a kitchen gas line with a shut off valve. Contacted eight or more plumbers in Addison and Carrollton and no one responded. Too small a job I guess. Sirius is the only one who called me back. Quickly at that. Took the job at a fair price. Randall did an excellent job, fully explaining everything so I rehired them to go ahead and replace my water heater which was due. He did an excellent job with that as well.So many companies now are just looking for a quick big payoff instead of building a lifetime customer base. It’s just a stupid way to do business.Sirius is an old fashioned mom and pop type of business that will be on my call list for all my plumbing and HVAC needs.

Chris was my service technician and he was absolutely fantastic. He took time to explain my options, educate me on best route to go, gave me info for future to be preventative and is just a very nice guy. So professional and personable. I recommend him highly.

Installed frost-free and bathroom faucets. Reliable company.

Did a good installing new water heater in parallel mode

I have used Sirius Plumbing and Air Conditioning several times and every time they have done top notch work! Jovas came in and assessed our needs and returned the next day to replace our water heater. He was conscientious and knowledgeable. The previous install of the heat exhaust was actually done incorrectly and Jovas he was able to correct the issue beautifully! Thank you Sirius!

I dealt with Maddy in the office, she was very kind courteous and professional. And a Larry was on site to work on our water heater. Great service I would definitely recommend this company in the future.

Austin did a great job cleaning out our duct from the laundry room to outside and checking the airflow and vents for our central air units. Thank you for your professionalism.

This guy knows what he is doing and is very professional I absolutely like his service and recommend him any time.

Technician was very nice. I was dealing with a home warranty and he was very patient as I worked through what they would and would not cover. Did a great job and we’re glad to have hot water!

Excellent pricing and customer service!

Brian took care of my concerns after I lost water in the 2021 Winter Storm. So grateful for the response and concern for my well being in this tough time. He was kind and concerned about my satisfaction.

As many others have posted here, Sirius Plumbing ends up colluding with AHS in artificially inflating prices for services rendered. I called AHS due to an issue with my water heater, which was covered under warranty. AHS sent out Sirius to complete the job.Now, despite having warranty that is expected to cover the water heater along with its installation, Sirius ended up charging me $900 in addition to the $125 service charge supposedly for modifications to be compliant with code. When I asked the contractor why these charges are so exorbitant, he nonchalantly told me that AHS only pays about $500 for the water heater and these are additional charges on top of the insurance payment. Now, if I am paying over $1000 for a water heater replacement, what is the use of having home warranty? I can find a contractor of my choice to do this at the same price.In short, if you want to get ripped off for any plumbing work, then call Sirius or AHS. Use another warranty company and another contractor.Everyone trying to find a good plumbing service provider and looking up this provider, you need to be warned. Trust those poor reviews. If you have AHS warranty and they end up sending these guys over, ask AHS to send another contractor.

My compressor went out on my A/C on a very warm day. Gerber came out early on a Saturday morning & diagnosed that the compressor needed replacement. He worked with the office & got an approval from AHS by noon the same day. By Monday afternoon, the necessary part had been located & my A/C was up & running on Tuesday morning thanks to Marco! Sirius was fast, professional, knowledgeable, & reliable. I wont use anyone else for plumbing, A/C, or heating. They are the best!

Mr Evan’s and Sirrus were great! Sirrus’s appt setter got me in quickly and kept me updated with when they would come. Mr Evan’s knew exactly what he was doing. He gave me a call letting me know he was on his way and when he got here knew exactly how to fix my toilet. He was so friendly and quick. I definitely will call Sirrus and ask for Mr Kenneth Evans to come out again!

Sirius PAC came to my rescue following the winter storms. They arrived on time and had me up and running within an hour! Their service techs are professional, clean and reliable. I wouldn’t use anyone else!

This is the 3rd time weve used Sirius Plumbing & AC through American Home Shield. They have done an excellent job all three times. This time around we had a foundation leak. Chris Gonzales assessed and pinpointed the problem. Chris was very professional and knowledgeable. He took the time to go over all the info and answered all our questions. After reviewing the proposal we decided to move forward with the repairs. A crew of two, Jamie and another fellow came and jackhammered the foundation and found the leak. They did a great job repairing the water pipe. Noticed they insulted the pipe and filled it with soil and new concrete. Great attention to detail. Great clean up. Job well done by the entire team.

The service was great. Highly recommend them. Jonathan did a fantastic job of finding the leak and repaired it. Great plumber. I’d ask for him. I’m Highly satisfied with the service.

Five star service from Larry! Thank you Sirius for your plumbing services.

Exceptional Customer Service!! Very knowledgeable and a terrific hands-on professional. Very courteous and a master at his craft. Thanks a bunch Kenneth. Very much appreciated.

Brian was very professional and timely. I appreciate the work he did and trustworthyness.Thank you Brian

Anthony did a great job he explained what he was doing, he showed me the old cartridge & the new cartridge replaced. Although the job got a little difficult because of the old part. Anthony took his time and took care of it. The shower runs better and is much quieter. 😁

Rene was the best technician I’ve had to service my plumbing in a long time! He was super kind, professional and went above and beyond to make sure that my problem was resolved. I’ve never written a review regarding your company but this one I couldn’t resist. I called to ask how I could let Rene’s boss know how much we appreciated his outstanding service! I can only hope that he’s the technician assigned to my property any time I need service. Thank you, Rene! Thank you Sirius for hiring this great tech!

I called to have my ac repaired since it wasn’t blowing cold air. This was my first time calling for service with this company. I’ve bottom of the barrel quality service with other ac repair businesses and to be honest.... I was thinking that maybe all of these ac repair business act the same. Adrian (not sure if I spelled her name correctly) called me back to schedule. I requested someone to come by my home today because I have a 7 year old with asthma, and I also have a very active 1 year old. Steve was our technician and he was outstanding. He has a great personality and he is very knowledgeable. I don’t know where they found Adrian and Steve, but they better keep them. A business is only good as their people. Sirius Plumbing and Ac Repair keep doing what you do.

The company was very attentive and provided fast professional customer service. The technician was friendly and did a great job of completing the repair task.Great job Sirius! Very happy customer for sure!!! 🙂😉

I have used Sirus Plumbing and Air several times and we have been very pleased.

Kenneth was awesome!! He called before arrival to make sure it was a good time to come. He was very courteous and professional! I would recommend Kenneth to my friends and family for any plumbing needs!

Great service and professional.Melissa was a great help and professional. She truly made my experience with this company a cool and pleasant one.Thank you to Larry too for the great job installing our kitchen faucet.You guys deserve 10 stars.

I’m currently working from home, so when my showers started backing up with sewage water this morning I didnt want to wait any longer than was absolutely necessary to have the issue fixed.I called Sirius just before noon and by 2:00, Kenneth had visited my house, diagnosed the issue, fixed it, and cleaned up. I was very thankful for such a quick response and felt that everyone I spoke with was very professional and cared to make my experience a positive one.I will definitely call Sirius next time I have another plumbing problem.

Olu was very courteous and professional, took the time to explain and correct the issue. Actually he replaced the toilet. Hard to find good technicians nowadays. Very pleased with his work.

Our tech, Mike, was very friendly and professional. He is very knowledgeable and proficient and seems to be extremely honest and thorough. He used a face mask as well as shoe covers and he socially distanced. We have great confidence in him and Sirius Plumbing & AC.

I am a new resident in Carrollton TX. That would be hard for me to find a good A/C service Company to fix my heating unit issue. A couple months ago, a guy from a home warranty Company recommended me to contact SiriUS if I would have any problem with the A/C and plumbing in case my warranty expired. My home heating was broken a few days ago, so I called SiriUS. A technician, Trevor, came to my house. He checked the issue carefully then honestly told me he fixed a minor issue in the heating unit. He explained clearly and patiently answered my further questions. Now the heating is running like a charm. I am very happy with the service and will call them again in the future.

Kenneth was very knowledgeable about the pipes and why the sink wasnt draining properly. It took some time to get the sink unplugged but he was very tenacious and got it handled. Very nice guy! Sirius, you have a good one in Kenneth!

I submitted a service request through my home warranty company for a pipe that is leaking in my house. Sirius was assigned to this work order. Plumber came over and determined he cannot fix the pipe since there is an access problem. He claimed I will need to have someone break down my shower wall so that he can fix the problem and that would obviously not be covered by the home warranty. I know for a fact that is not true, as I brought in another plumber with 30 years experience who said he can fix the issue without braking any walls to access the pipe.Sirius plumber had me sign a form and would not provide a copy of it.I am now trying to get a second opinion, but the home warranty is unable to process such request since they have not received the documentation from Sirius Plumbing & Air Conditioning, even though it has been three weeks since the plumber was at my house.I will never use their services again.

Brian came out to service our AC issue and called ahead to advise when he’d arrive. He then quickly inspected the system, found the issue and had it fixed. We’re now cool and comfy and are very happy with the service and Sirius.

Reene did a super job. Not only is he polite and informative, he worked until he was certain his repair was successful. I am very impressed with his professional approach to his work. 5 BIG stars!!

We recently had an inspection done on the whole property, which identified a couple HVAC & plumbing issues. Sirius was quick to get our appointments set up for immediate resolution. Their technicians were both extremely professional and on time throughout the process.

Sirius was sent by American Home Shield. Attempted to charge close to $700 in UNNECCESSARY repairs saying it was required due to city code. I called in a master plumber for a 2nd opinion which is how I found out. Spoke to the owner of the company who doesnt care. I will be filing complaints with the state and the attorney generals office for violating the Texas Deceptive Trade Practices Act. STAY AWAY.

Perfect service! Kenneth was great...knew exactly what the problem was and got it fixed in a timely manner.Thank you!

I have updated my prior review. After my initial negative review, Melissa called me within minutes of posting my review and they have effectively followed up and addressed the issues I had posted previously. I would have given 5 stars based on the follow up but the fact it took a negative review to get the response I was looking for, I have left the review at 4 stars. Thank you though to Sirius and Melissa for following up and standing behind your work.

Randall was awesome and fixed my tankless heaters in a short period of time.

What great professional people that work for Sirius Plumbing and Air Conditioning (SPAC)! From the start, with Rene, who diagnosed our slab leak, to Chris who located (exactly) where our leak was and supervised the repair. Both my wife and I were extremely impressed by their professionalism, knowledge and treating us like family. What a great experience from a quality company. We would not hesitate calling them again!

Jonathan was very knowledgable and patiently explained the process and code upgrades needed. All this in a 24 hr turnaround time. Thanks for the speedy response!

You have this guarantee on your website. But what you dont tell your customers is how timely youll be. Weve called you out 5 times in the last two weeks. 5 times. And were still sleeping in an 85 degree home and Im working night shifts so I can be home during the day for whenever you decide to show up. FIXED RIGHT LEFT IT BETTER THAN WE FOUND IT GUARANTEE: If at any time one of our replacement or service repairs fails within ninety days of our visit, we will come back to your home and repair it again at no extra cost to you.

Sirius Plumbing and A/C was dispatched out via an American Home Shield service request from my elderly Mom. Unfortunately her A/C went out (in August...in TX). They were quick to respond and quick to schedule an appointment. However, I was not there when they presented her a bill to replace the coil. For whatever reason, it was positioned that a coil replacement required modifications that AHS did not cover. How a like for like replacement of a coil requires modifications is beyond me (cut a copper line from old...reattach to new...that should be part of installation). Regardless, AHS said it wouldnt be covered and that my Mom would need to pay out of pocket.This is where I have a major issue with Sirius. I have attached a copy of the invoice that they charged her (again...she is elderly and was without A/C in the middle of Aug). Mastic Sealant for $195? Mastic is $15 for a half gallon at Home Depot. Install Hanging Kit for $195? They literally changed out a perforated strap for a solid one - $22 for 100 feet at Home Depot.I accept that refrigerant is expensive and dont have an issue with that line item, but the rest of the line items were ridiculously overpriced (not to mention that most seem unnecessary). I had to call a couple of times before I could get someone to call me back. They said that their work is high quality and that their prices are actually higher if my Mom hadnt gone through AHS.To me, this smells of taking advantage of someone who was A. Desperate to get their A/C fixed and B. an elderly person who really didnt know how ridiculous these prices were.She paid over $2K to replace a coil that was supposedly covered under a home warranty. It isnt Sirius fault that it wasnt covered by AHS...but the prices that they charged my Mother are obscene.I have attached a copy of the invoice in case anyone is interested in seeing the line items.

I have used Sirius HVAC and Plumbing twice now.Our AC went out in May and they replaced it with a whole new unit pretty quickly and even came to service that unit in August when it was struggling.I used them again to replace my hot water heater. They replaced it the next day and brought everything up to code very affordably and with professional service.Thanks Guys.

Chris was very professional and kept us up to date as he investigated the issue. He was very neat and tidy as he worked and cleaned up prior to leaving. We will use Sirius again if the need arises.

Austin did a great job. He was knowledgable and personable. He answered all of my questions. I had quite a few. He also helped me with a duct problem I was having. Id give him a 5 out of 5.

Professional, on time, explained everything in detail. Good work! Will use them again. Thank you for replacing 2 very old water heaters! New ones are great!!

Austin was very polite and professional. He figured out my issue, explained to me why I had the issue and how to prevent it in the future while also offering services in the future. Thank-You!

Excellent serviceShowed up at residence on time

Kenneth did an excellent job replacing our outdoor water faucet. Friendly, fast and efficient. Highly recommend Sirius plumbing.

Sirius was sent out by our home warranty company when our water heater stopped working. The very nice technician looked at it for about 30 seconds and wrote a quote for a new water heater, including about $1,000 worth of parts & labor that werent covered by the home warranty.He also offered me their 5-star discount (10%) if I would agree to leave a 5-star review. I believe compensating for reviews may actually be illegal and is most certainly against the Terms and Conditions of all the major review sites. #unethicalAt this point, we opted for a 2nd opinion and discovered that the problem was ACTUALLY a leaky pipe, NOT the water heater, which as it turns out, is working just fine.The Sirius technician left my house with an unresolved active leak!!!When we called to complain about the fact that the technician left an active leak unresolved, the manager accused us of being angry because we had to spend a lot of money. SMHObviously, Sirius Plumbing and possibly the tech make more money replacing a water heater than repairing a simple leak. #scam

Excellent customer service from start to finish. Quick response to request for service and same day scheduling. Quality diagnosis and repair. Will use Sirius again for my plumbing needs.

Very professional. Got job done fast .

My experience was through my home warranty. Sirius couldnt keep up their schedule (missed and communicated wrong dates) and never followed-up.The plumber forgot the faucet he was going to replace and ended-up ordering a wrong faucet and claimed thats what the warranty authorized. If only he was trained to measure before order - I wouldnt be left with a broken kitchen faucet for over a month!Overall a very poor taste dealing with Sirius!

Austin was extremely professional, gave me all of the options and quoted fairly. Honest A/C is hard to find these days, so glad I found Sirius.

Austin was very nice and professional. He spent time explaining and giving us all our AC repair options, including what was covered vs not with our home warranty.

Kenneth was on time, courteous and professional. He resolved the problem and explained the issue that caused the problem.He even gave recommendations on how to avoid the problem in the future. I will definitely call Sirius and request Kenneth next time I need plumbing assistance.

I have been a home owner in Plano for 25 years and can say without fear of contradiction that Sirius is the most honest, reasonable and caring service provider I have worked with...this includes HVAC, plumbing, cable TV, landscaping, you name it. I use AHS Warranty and always request Sirius. This last time AHS sent another company that said I needed a whole new furnace. I got them to send Sirius out for a second opinion and it was a minor fix that was needed. Brian is a GREAT technician and while all of the Sirius customer service team has been fine to deal with, ask for Maddie...she was awesome. Thanks Sirius.

Rene, was on-time, professional and explained corrective repairs clearly with successful completion!His quick repair was a relief(breath of fresh air)from previous other companies attempts for same issues.Thank You!!!!

Johnathan was very professional from start to finish. I had 3 initial service calls to fix a hot water heater and once he came out and diagnosed, he new exactly what the issue was and got me in the following day to get a replacement. Highly recommend them!

We had serious plumbing change our water heater. Now after we have had them out 5 times already our house smells like gas/exhaust SILL, it’s been 5 months!!! Today they came out again, workers that have been out have been an absolute delight to work with but the issue is still there. Today, I received a call from their Master Plumber John Nelson and he was an absolute nightmare to speak to. Didn’t want to come out and said it’s basically not their issue!! We never had any gas/exhaust leaks in our home till we worked with serious plumbing! The most frustrating thing is, it is not getting fixed and I’m not sure how safe it is for my family to smell this all day long. DO NOT USE THIS COMPANY!! I will not change my review till this issue is resolved.

Very professional efficient service. Was super helpful and responsive to all of my questions and made the entire experience very seamless. Thank you!

Did a fast and efficient repair.

Kenneth Evans did the work - it was through American Home Shield and using vendors through them is always questionable - never sure what kind of service youre going to get. I was pleasantly surprised with Sirius. The plumber who did the work, Kenneth Evans, was very professional -he paid attention to the details, was on time and did a great job.

Their emergency services are a joke!!! I contacted them today (Sunday) on their emergency line due to my AC not cooling, I was informed soonest “work-in” appt is Tuesday (2 days from now) ha! I explained it is 90-100 degree temps everyday until then, it is 83 degrees already in my house. Is this not considered an EMERGENCY??? She wouldn’t budge. I contacted another AC company who showed up to my home within 1 hour and repaired the part and had our AC fixed and working perfectly again. Stay away from this company if you have an emergency after hours repair, they could care less!

Mason was our technician ~ he was on time and got the job done. We were directed to Sirius plumbing through American Home Shield. Our shower faucet valve was broken and we had to switch the water off at the mains due the faucet not turning off!