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Dring Air Conditioning & Heating
2440 Lacy Ln Suite 110, Carrollton, TX 75006, United States
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Dring Air Conditioning & Heating

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Er
Review №1

Called Dring at 10am on Friday and quickly needed assistance. I was headed into a weekend with no AC in my house. Dring was able to provide same day service.Alfredo came to my house at 6pm. He was extremely professional and took his time to properly diagnose the problem even with it being late on a Friday. Additionally, a reasonably priced repair option was provided. I highly recommend using this company and ask for Alfredo.

Cr
Review №2

Alfredo was awesome! Were new homeowners and didnt know much of what we were doing. We knew there was a problem with the AC that the one year warranty wouldnt cover (Ie. They kept putting off replacing things until critical failure) so it was incredibly refreshing when Alfredo showed up and presented all the options and gave us enough information to understand this new process. I genuinely appreciate his customer service and highly respect his knowledge base. I highly recommend him.

ra
Review №3

I would highly recommend this Dring Air Conditioning and Heating. Our service provider Justin B was amazing!!! He was patient and answered all of our service and AC questions. He went the extra mile to analyze past repairs completed by other companies and provided a thorough review of how the unit should look and how the repairs would benefit our home in the future. Justin went even further and offered to follow up with the installation crew that would complete our next day service. This company is lucky to have a technician like Justin!

To
Review №4

Alfredo R. did what the other service people dont do.He took time out to explain to me what he was doing . He answered all my questions. I would definitely be using you guys from here on out because of Alfredo kindness, and customer service. He gets 5 stars from me.

W.
Review №5

Have been using DRING as a member for a short time. I’ve had no issues this far. They perform checks and are very courteous and professional. On time and friendly to talk to. Today’s technician, Justin, was more than happy to explain what he’s doing, find out what the status of my membership is and asked me if I have had any specific issues that he should look at. Satisfied with their work thus far and would recommend giving them a try for your A/C needs.

Jo
Review №6

Khadir was helpful, friendly and willing to explain the services he was providing. He also promptly corrected drainage issue.My only concerns are with the prices of upsold services.adding surge protection to main unit ~$500adding a/c condenser current draw limiter also ~$500

Su
Review №7

This business was AMAZINGLY responsive. When I first called to request service on my AC unit, which was strugglingto cool the house, Linda encouraged me to check my air filters first. While they did need to be changed, it wasnt the root cause.I called again to schedule an AC check, and the technicians - Dustin and Chase - were out the next morning. They found a leaking coil had caused a drop in refrigerant.Their assessment was thorough, and their explanation was easy to understand. They worked quickly and efficiently, wearing masks and shoe protectors when they were inside.They also took the time to explain their Dring Annual Maintenance plan, which is a GREAT deal. Ive signed up!Quick. Knowledgeable. Professional. Pleasant. Affordable.Highly recommend.

Br
Review №8

Called late Friday afternoon, they were out Saturday morning. Justin thoroughly examined my system to diagnose the issue and pointed out several things that could be issues down the road (typical builder install with subpar work). Justin explained all the different options with pros and cons to each. No pressure, just allowed me to make an informed decision. Extremely friendly and professional. Will be my first and only call from now on.

Jo
Review №9

Our install was completed today. Very pleased with the work crew and the finished product.We have not yet made a final decision, but I leaning toward purchasing a new unit. Alfredo explained all my alternatives. He answered all my questions. He was patient and never pursued high pressure sales tactics. I would absolutely recommend Alfredo and Dring.

Ja
Review №10

Justin is absolutely the best HVAC technician I have ever seen - and believe me, Ive seen a few over the past 40 years in this home. With two heat pump systems to maintain, I also know a lot about proper diagnostic and servicing procedures.Justin has been here twice and has worked on both of our units. Both times, he far exceeded my wildest expectations. And I am a nit picky perfectionist!

Br
Review №11

Dring is a first class operation. Friendly, responsive, on time, EXTREMELY knowledgable, and fair. I had a bit of mess leftover from a lesser service provider. Very grateful Dring is here to help : ) .

To
Review №12

My mother recently had Dring come out to replace her old air conditioner and furnace, and asked me to post a review of her experience.She said she respected everyone involved in the process: from the gentleman who inspected her old equipment to the men who did the work. She was especially impressed by Robert Hall, the inspector and sales rep, and the two brothers, Josh and Skyler Morris, who installed the new equipment. She described the work of the installers as being thorough and excellent. She also wanted to praise the install manager, Joel Hamnes, for his caring and considerable efforts in quickly obtaining the correct air conditioner for her home. Overall, she thought the people she dealt with were excellent and the service they provided was first rate.

As
Review №13

Great service and great people. Love how they show you photos of everything they need to replace so you can actually see the issue. Highly recommend

Ch
Review №14

Chris is very professional and knowledgeable. Explained everything in detail and service was superior.

La
Review №15

I’ve used Dring for a coil install and a diagnostic visit. They’ve been very responsive and always on time. Friendly and knowledgeable technicians.

au
Review №16

Chris was very knowledgeable and friendly. Very thorough in his work. After diagnostic on system he presented everything and talked through options for my situation. It was obvious he takes pride in his work and customer service.

Li
Review №17

Dring was out to visit us the morning we called! Fast service! The technician, Khadir was extremely helpful and knowledgeable! We will definitely call them again!

Ca
Review №18

Great communication of when technician would be there. Friendly and helpful office staff. Great pictures of detailed trouble. Technician Coby was knowledgeable and didn’t try to hard sell any additional services. Just straight up truth about what was needed and what it would take to fix things.

Je
Review №19

We had a 50 year old mess in our attic. The Dring team took the time to listen to our situation and proposed a full and complete solution. The install team was punctual, worked diligently and answered our questions throughout the install. Our rep, Chris Warren, came to our house towards the end of the install to “walk us through” the work done and answered all our questions. As a home owner, this was a major investment and we acquired 8 estimates before making our decision to go with Dring. We would recommend Dring to anyone who wants to get the job done right the first time!

Ca
Review №20

Great service technician with outstanding knowledge and customer service. Arrived on time diagnostic ability and service. Would use this technician again and highly recommend Justin.

We
Review №21

Excellent communication. Calls and text messages, including a text with a picture of the technician and bio. Dustin was professional and knowledgeable and found the problem right away. We will more then likely be using the company for our air conditioning and heating needs.

Ja
Review №22

If you are looking for a skilled & knowledgeable HVAC technician, I highly recommend Chris Warren at Dring Air Conditioning and Heating. Not only did he save me a lot of money, he gave me estimates on replacing my system. He has more than 20 years experience in the HVAC industry.

Te
Review №23

Coby was outstanding and after further review we determined that a cleaning wasnt needed at this time. I will use and recommend your company in the future!

La
Review №24

Had a great experience using Dring! Khadir was great and helped me understand everything! Highly recommend!

Ya
Review №25

My service tech Justin Braughler was excellent! He was sympathetic, professional, And seems super knowledgeable in his craft.

Br
Review №26

Was thorough and detailed. Caught a crack in system. Gave us quote on furnace install

Ed
Review №27

Really liked our tech Khadir; polite, professional and thorough. As a bonus, he quickly fixed a broken attic stairway step without being asked to. Great experience!

Ra
Review №28

Today their technician Khadir performed the annual check on our air conditioning system. He was very pleasant, professional and thorough and did not suggest any work that was unnecessary. He was a pleasure to work with. We also had our heating system serviced and our air ducts cleaned earlier this year by Drings technicians and have been very pleased with the staff and the work done. We have used the company for 20+ years.

Cy
Review №29

Khadir was helpful and responsive to my questions, and he fixed the trouble some screws that kept my filters from going in or coming out without tearing. He says that the system has had its maintenance and is now operational. Thank you!Cindy Hipes

Mi
Review №30

Dring was assigned as my air conditioning repair service from my home warranty company (American Home Shield). Despite the difficulties they had attempting to contact my warranty company for approval, Dring made it a priority to repair my air conditioning unit prior to the arrival of family members over the 4th of July weekend. Greatly appreciate management for looking out for a customer in a dire situation and taking care of my AC repairs. Class act.

RE
Review №31

Khadir was very pleasant and patient. It took a while to get the wfi set up and he never gave up. Thank you.

Pa
Review №32

#1David, our serviceman, was so professional, efficient, easy to talk to and understand, thorough and a delight to have in my home. I will call definitely call Dring again.

Do
Review №33

I have used this company for 20+ years with no issues. They had been great and I highly recommended them on Nextdoor. I have two houses. This year when they came for my bi-annual checkup on my system on House #1, they told me there were leaks, electrical issues, etc, on my 10 yr old system they installed. They showed me pics.and told me I risk my system stopping completely this summer if I do not do something. They recommended a totally new system but they did give me three options. The cheapest was an $800 bandaid that they could not guarantee would holdup, and the most expensive was an $11,000 new system. The repairman was not their usual type - he seemed like a manager. Fearing a complete outage in the middle of summer,I bought a new HVAC system. They came to House #2 a few weeks later and I got the VERY SAME SPEEL. I was horrified and realized I had been probably been scammed at house #1. I did some research and found out Dring AC Heating was sold last year to Chaisson Home Services. THAT was the difference. I can’t be positive, but It appears they are trying to milk customers to pump up earnings.

wi
Review №34

Can’t believe I was able to get a technician to come to my house so quickly during this bad winter storm. Company communicated ahead of time (about 45 minutes) that someone was on their way. Technician (Coby) arrived on time, was polite, professional, efficient, answered all my questions, and, most importantly, was able to fix my heater during the visit. Thanks to Dring and Coby, I was able to have heat again in my house.My parents used to use Dring in the 80’s and 90’s and it’s great to know their quality and professionalism continues to this day.

Ro
Review №35

Questionable business practice: I last used them 20 years ago. I dont recall a problem, have been using another company. Just got a call about a credit on my account about to expire. Turns out it was a loyalty credit... in other words a coupon. Leaving a message offering a discount is fine, but calling it a credit is misleading.

Al
Review №36

Had a Tech out from Dring name Kadir because my AC was on the fritz and I thought he was very professional and he worked really hard to solve my problem. Very satisfied!

Va
Review №37

Chris Warn was amazing, very communicative and knowledgeable!

Je
Review №38

Dring came out to service my HVAC system. From scheduling through the appointment, everyone was friendly and efficient. The technician did a great job. He took all precautions due to Covid including keeping distance, wearing his mask, cleaning areas he touched, and offering a contactless transaction. I felt safe having him in my home.

An
Review №39

Used Dring for 20+ years. Two AC installs. Always at the top of their game!

Da
Review №40

Excellent service and complete explanation of all phases of service.

Wa
Review №41

Chris was very professional and informative. Found the problem fast and efficiently. I highly recommend Dring air conditioning and heating.

Sh
Review №42

Professional and efficient as always. Have used them for years.

an
Review №43

Thank you Joseph for getting us heat again and our new system installed so quickly, they did a great job and definitely earned our business!

Ly
Review №44

Dring Heating & Air was very responsive & did a great job. Thank you

Wi
Review №45

Coby was awesome, very knowledgeable and professional!

Je
Review №46

Another great service call. This time our 10 year old furnace stopped working. Kevin spent the time to diagnose the root of the problem and make sure that the right part was installed. He also went above and beyond to make sure some of our loose vent ductwork was properly attached. He was on time and courteous and I would highly recommend Dring to others.

Os
Review №47

Upon finding out that we needed a new unit, I contacted the residential sales man at Dring for a second bid. He spent quite a bit of time explaining my options and different choices. The first company only tried to get me to go with the highest cost unit they had. Being on a fixed budget, Jeff, the salesman from Dring was able to find a unit in my budget that was perfect for my needs also. Installation went smoothly and am happy with the whole experience. I would highly recommend Dring to my friends and family.

Ch
Review №48

I have been using Dring to service my home for over 15 years and my entire family has for the last 10 years or more. My aunt and grandmother have both had systems replaced by Dring and they have had nothing but good things to say about how great their systems work. Im lucky my system has been maintained so well for so long. Im hoping its a while before I have to buy a new one. However when that time comes I will give Jeff a call. My family said he did a fantastic job overseeing the replacement. The installers Michael and David were very professional as well.

Da
Review №49

We had to call Dring for s leak we had from our air conditioner unit. They came out and they did a fantastic job. The technician stop the leak and also service the outside unit. We couldnt be more please with the service they provided.Thanks Dring

Ed
Review №50

Professional, quick, and efficient. They always do exactly what they say they are going to do. Love working with these guys!

Sc
Review №51

Great company excellent service!

Ja
Review №52

I had to have my AC unit of 8 years replaced or so I thought. After a quick visit from Drng they were able to repair my existing unit and they were absolutely amazing and professional. I highly recommend them.

Ra
Review №53

I have used Dring for about 16 years, so far just OK, I called them two weeks ago because my AC is behaving strange, the technician came checked the capacitor and compressor and said its all good, my AC is set to 73 but its 78 inside my home, and the compressor does not turn on, how can it be OK?No 24/7 service, have to wait from Saturday evening till Monday for any kind of answer.....😞

CM
Review №54

Dring has been servicing our AC for years. Always dependable, we are very happy with them and the units we have bought from them.

Pa
Review №55

Excellent experience with Dring!Ken and his crew are top-notch professionals!

St
Review №56

The technicians were professional and friendly.

jo
Review №57

Employees cuss you for no reason.

Ro
Review №58

Their technicians left three roof-top units off on a Friday afternoon without telling maintenance and then gave me a run-around about it when I called them at 5pm.

Ra
Review №59

Its really a good company

Ma
Review №60

There no service on weekend and holiday.

Je
Review №61

Does not answer 24/7 service as they state

Information
28 Photos
61 Comments
4.2 Rating
  • Address:2440 Lacy Ln Suite 110, Carrollton, TX 75006, United States
  • Site:https://dring.com/
  • Phone:+1 972-241-1312
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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