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Pool Doctor Service & Supplies Inc.
2104 Del Prado Blvd S, Cape Coral, FL 33990, United States
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Pool Doctor Service & Supplies Inc.

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Ti
Review №1

I would like to give a shout out to Tony who services our pool in SW Cape Coral.Tony keeps our pool Sparkling even throughout the rainy season! Our pool is always clean and clear. Tony is reliable and a pleasure to talk to.If you want Excellent pool service I recommend Tony at Pool Doctor!Thank you Tony for our excellent pool care!!Tina and Tom

st
Review №2

We have had pools in various locations through the years and always had them serviced by pool service companies. This is the first time that I can say that the communications between the office staff, our technician (Lance) and us has been excellent. From setting up the service to dealing with chemical issues to talking to Lance about our weekly services, we have been fully satisfied. We highly recommend this Service company to all.

Ka
Review №3

Reliability is the key. We know every week at the same time that Kevin will be servicing our pool and making any adjustments needed. The result is that we have crystal clear water that makes the pool inviting. We can also rely on Kevin to make us aware of any equipment problems if we’re away, which gives us peace of mind. We’ve been Pool Doctor customers for over 5 years.

Fr
Review №4

The service technician Paul, having been at my property before, knew that what I had asked for would not really solve my concern. So while Paul brought the parts for my solution, he also brought a single part that he thought was the better and ultimate solution. The technician was correct, his solution worked much better than mine would have and was less expensive. 😃

De
Review №5

Its comforting knowing that Kevin is taking care of my pool. He lets me know right away is something is not right with the pump system etc. He is knowledgeable, personable and professional and I feel grateful that he is assigned to m;y account. He is a very good representative of Pool Doctor!

Br
Review №6

Our experience with Pool Doctor has been great. Weve been using their service for about 2 months now and they have consistently showed up at our home on their scheduled day. Our pool always comes out very clean and the gentleman that do the job are very friendly. Being able to pay our invoices online is also very convenient. I would recommend their service!

Ke
Review №7

Pool doctor has been maintaining my pool for the past three years. My pool alway looked perfectly clean. Never had an issue with the service provided. Thank you Chris for the great job done.

Di
Review №8

Our pool was not in bad shape but I have had to seek help. Father time has taken over. We called Pool Doctor to come service our pool. AJ was the service tech they sent. Awesome young man, very knowledgeable and explained everything he was about to do and why. He serviced the pool as we had requested. The next day I was totally satisfied. Thanks AJ

An
Review №9

This company is way better than the little guy. They have the means and ability to resolve any issues. Very dependable.

Da
Review №10

I have had them install pool heater 3 years ago. No problems with it so far. Recently, they installed a new salt cell. They gave me a 4-year warranty when Pinch A Penny would only give me a one-year warranty. The installer was knowledgeable, courteous, and professional. I wish they were closer.

Li
Review №11

Both Sean in sales/customer service and Alex an installation technician were outstanding to work with. Very professional, courteous, responsive to all our needs and extremely knowledgeable about the service and products. I would recommend them to anyone that needs to have their pool serviced or purchase pool equipment. I have already recommended them to a neighbor and will continue referring them to friends and neighbors. A business needs more employees that care about the customer like Sean & Alex. Best regards, Linda Lange

Vi
Review №12

Pool Doctor was provided by Pentair for warranty work on my salt generator for my pool.Pool Doctor stayed in constant contact with me and always called before showing up.Always prompt and professional.Correctly diagnosed problem on 1st visit.I would recommend Pool Doctor for any pool work.

KI
Review №13

Im on Tonys route...at 4345 sw 5th place. Cape coral....Im always so impressed to watch him work....He takes his job so seriously....makes sure everything is perfect....I owned my business for many years...and I know how hard it is to find a hard working person...but Tony is the best!!! Thanks. Tim Phillips

Jo
Review №14

I recently switched to pool doctor and have been very pleased with their service. They also replaced my pool light, which was a great experience too. They are professional, friendly, and always willing to walk you through what they are doing. I am very happy with this company, and highly recommend them!

Fe
Review №15

A great company with professional employees .I have been with this company since moving to the area and would recommend them to anyone.

Ch
Review №16

Stan at the Pool Doctor is prompt and professional. He is fixing my Dolphin pool robot and is in constant contact with me with time frame and pricing. I highly recommend!

Ka
Review №17

Perfect pool company. Professional technicians stay on top of all your pool needs and timely replace or repair issues as need.

Ke
Review №18

Purchased an overpriced Pentair VSF superflo pump from pool Dr and had it installed. I had the tech come out and diagnose the pump as it works when it wants to. Turns out I need a new drive. Called pool DR for an eta since we use Theo pool frequently. The response was we have no idea when it will come in. Really? I will give serious consideration who I will a pool pump from the next I need one.

Am
Review №19

We had to have our pool light replaced and Pool Doctor was an excellent choice! They had the most expedient solution and provided the best value with a very friendly and accommodating customer service. Ed was our wonderful repairman - he was efficient, cordial, friendly, and professional. We highly recommend Pool Doctor, and Ed, for your pool needs.Nancy Buckingham

Wa
Review №20

Great service! Will continue with Pool Doctor! Excellent in every way!

Ro
Review №21

I live in PA and my tenant at Colonial C. C. in Ft. Myers, FL advised me that my pool light wasnt working. I searched the Internet and found Pool Doctor. I called them and schedule a technician to visit. I ended up purchasing a new LED multi colored light rather than replacing the burnt out bulb. They showed up on time, did the job in about 90+ minutes and charged me a reasonable price. In addition they accepted my credit card over the phone which made it very convenient for me. They did an excellent and my tenant reported that they were very pleased. I highly recommend them!

Ga
Review №22

A Big shout out to Mr Keating (serviceman)& rest of the company! I walk in one day said I wanted 5G light put in n BAM ; they were out right away checked system & installed light within a week. GREAT JOB POOL DOCTOR !! Very Professional!!!

Da
Review №23

Pool Doctor has serviced my pool for several years and have always done an excellent job. Any situations that have come up have been handled quickly and professionally. I recently had a billing situation that was handled more than fairly, exceeding my expectations. Recommend to anyone who wants great, responsive service, consistently, at a fair price.

De
Review №24

Had problems with pool pump and Pool Doctor came and reset timer and everything was fine.Charge $40.00. I would give Pool Doctor 5 starsThank you

St
Review №25

Tony did a thorough and excellent job of servicing our pool. He went over all the chemical tests, told me the numbers, and explained exactly what he intended to do.

No
Review №26

Excellent customer service driven by honesty and the will to resolve issues in a timely and professional manner,especially the guys in the repair department. They were awesome!!!

Ja
Review №27

Our pool pump has not been priming properly for the past few months. Pool Doctors came out and diagnosed the problem after multiple calls suggesting that we needed an O ring. They brought the wrong type of O-ring the first time and have since tried multiple O rings without success.It has been spiraling out of control since then. Long story short, our pool pump still is not working, and it seems like no one at Pool Doctors cares. Very disappointed with the lack of urgency.

To
Review №28

Excellent service. Ed was fantastic. Was like talking to an older uncle who knows everything there is to know about pools. Will definitely use them again.

Li
Review №29

Matt explained our problem clearly. Set a time to bring a pump and fix the problem. Came promptly to the appointment and made the repair timely. Great experience, will use them for all of our pool needs.

ma
Review №30

Best of the best AJ is awesome as well as the staff!

Pe
Review №31

We recently switched to Pool Dr. Our previous service would not return our calls when problems came up. Pool Dr responds in less than an hour. They also send a report after every service so we know exactly what was done. Very happy with them.

Br
Review №32

Over the years, we have used Pool Doctor for pool supplies and for fixing our Hayward pool cleaner (they have expertly rebuilt it twice). Our latest experience was installing two Pentair Intellibrite Color Pool & Spa Lights. A Pool Doctor technician came and inspected our pools lighting and we were then provided a quote beforehand so there would be no surprises. When we gave the go-ahead, they quickly scheduled us and another technician did the install. He was able to do the install more quickly than the quoted time and discounted us the difference! We are enjoying the different color modes at night which really enhances our pool area.

St
Review №33

Since moving to the area Pool Doctor has serviced my pool, from weekly water testing to pump replacement.Just converted to a heat pump from solar.Once again Pool Doctor came and determined the size heat pump I needed and scheduled installation in a timely manner. Mr. Keating who installed the pump took the time to explain how to operate the unit. I highly recommend Pool Doctor!

Wa
Review №34

Their did was prompt and reasonable. Their installer of my heat pump came on the date and time he said he would. The heat pump is heating the pool to the set temperature. All is good so far.

Da
Review №35

I had issues with my pools salt generation system and Pool Doctors came out and completed diagnostics on my system, and clearly explained to me what was defective and what my options were. Paul, my technician was personable, knowledgeable and patient with my questions. Conner in the office was also very good in terms of scheduling, responsiveness and answering my questions.

Jo
Review №36

My pool light was out and I thought it was the Transformer. The Pool Doctor technician isolated the problem to the J box and everything worked fine. The tech was professional and courteous.

Ma
Review №37

Wonderful company to work with. Thank you Pool Doctor

Ja
Review №38

I am new with this service, but so far very happy with this service. I will keep them on staff and recommend to anyone wanting a quick response and great value as well as excellent service

Je
Review №39

The Gentleman who came to our home to inspect our pool was very professional, knowledgeable, and friendly! He answered all of our questions and helped us to make well informed choices about what needed to be repaired and gave us different options to meet our budget. I will definitely be calling Pool Doctor for my pool needs in the future!

Ka
Review №40

We have used Pool Dr Over 17 plus years. They are honest and very dependable. If they say a part needs replaced due to wear, etc “BELIEVE THEM”.They want you to be happy with your pool/spa. They come immediately and solve any problem with their knowledgeable staff.

Ga
Review №41

Pool Doctor has been my pool service for many years. They have been just terrific from the start. Their professional approach shines through from who answers the phone, billing, parts, and service.Carl has been my Pool Technician for about 2 years after going through quite a few that didnt stay very long. He is awesome! My pool is always clean and he lets me know when things arent going right. He is very personable and professional. Thanks, Carl for your hard work.

Da
Review №42

In todays age of less than honorable business practices along with efforts to extract every penny possible my experience with Pool Doctor is the way business was (good ole days) and continued by this company. From my initial contact with Norman, who seems like the type of person youd like to know, to Allen the tech who fixed my issue taking the time to let me understand the issues my experience was 5 Star. Thank you Norman and Allen.

Cr
Review №43

My pool pump motor froze up and died today. Stan had me unbolt it and bring it in for replacement. Within 30 minutes I was heading home to install new motor. 100% back up and running!!!Thank you Stan for your knowledgeable and top notch service so quickly. I had zero down time. Love working with people that are courteous, professional and same day service...this was actually same hour service. Thank you very much,Craig Brudner

Ke
Review №44

Excellent repair and price. The pool pump would run but would not circulate any water and it was constantly sucking in air from somewhere. They really could have taken advantage of me. Two hours and $240 later it was repaired and works perfectly. They were so honest and nice. They will be the only ones I call. Thanks

Ta
Review №45

I highly recommend Pool Doctor for all of your pool services and supply needs.

Ri
Review №46

Called me and told me I had a small leak off the filter. 191.00. Piece probably 5.00. Labor maybe 40.00. 191.00. Is a disgrace!!!!! This is after being a customer for 5 years and the respect you get. Bye bye pool doctor

An
Review №47

They cost a bit more but totally worth it!

De
Review №48

Lexi came and worked on pool. Amazing lady and company

Ch
Review №49

Friendly efficient service. Saved me money on a warranty related issue.

na
Review №50

So far didnt go too well but only week 1. They broke a valve and werent going to fix it till they came back the following week which would have meant a pool pump not running for a week. My husband bought the $80 part and fixed it himself.

Ti
Review №51

Jay did an excellent job in diagnosing our pool heater problem and installing the new parts! Our heater is approximately 14 years old and we were afraid that we would have to replace it. Jay repaired the unit at a very reasonable cost. I am very happy with our dealings with the Pool Doctor and would highly recommend them.

Co
Review №52

Great business. Would recommend to friends and family.

Al
Review №53

Absolutely horrible communication 😫 they came Friday shut down the filter(2ndtime) in month I have no I call oh someone will call on Monday last I waited over a week for someone to show

Gr
Review №54

We had a unique problem of our spa emptying into our pool. The tech called his supervisor, who was there in about 20 minutes. They both worked on it until the problem was found.

Ka
Review №55

Everyone Ive interacted with is pleasant and appears to be well trained in their role.

1F
Review №56

Great company I have used for years from commercial to residential applications. Good team get the job done.

By
Review №57

As a roofing superintendent it’s nice to know if you have any issues on site that you can call and have someone out right away their customer service and efficient time frames has made it easy for me to have repairs and jobs done to keep homeowners calm and happy I’m truly appreciative other business and will continue using them and only them in the future future

Ke
Review №58

Clean replumbing of pool equipment and new pump and heater. They installed it while I was at work. I was disappointed that they didn’t turn the breakers back on and test the pump and heater to see if they worked or for leaks. They could have left my pool pump running to optimum settings and time on how they found my original equipment. I know they didn’t check their work since I had to turn the breakers on myself when I came home and pool wasn’t running all day.

Jo
Review №59

On July 21, 2020 we had a 2 HP SQ Motor pump replaced including seal and gasket for our pool. Between additional miscellaneous supplies and labor, we had a bill of $549.99 and with tax $585.74. On November 30, 2020, our pool maintenance person noticed a leak. I called Pool Doctor and explained that we had a leak from the motor they replaced in July. They immediately said they wanted to charge me for a service call. Being that we had our motor recently replaced with them, I thought we would be under warranty and that there would not be a service charge. I was told the only thing that would be covered was the motor and there was a service charge for coming to look at the motor they replaced.Pool Doctor does not stand behind their workmanship or product. I was upset and told them that they should not charge us for this service call. The service person told me to have a Merry Christmas! I would not recommend using them. I had to have another pool service company come in to fix their faulty repair job that they would not honor.

Sh
Review №60

Very bad, come to fix a problem under warranty service - did not fix the problem and charge money without permiton...

Ca
Review №61

Pool Doctor has kept our pool in pristine condition for about 6 months.They have proven to be attentive and proactive in all aspects of pool care!

An
Review №62

We have been doing business with the Pool Doctor since 1980. We were one of there first customers. We visit weekly to have our water tested and we are always happy to see Randy and the other tech there. They are all very friendly. We had our pool heater installed a few years ago and they were very professional and we would not ever be without our Pentair heater. Mr Keating came out today to install our new Pentair pool filter and he did a excellent job.We would definitely have Pool Dr back againThanks for all your hard workThe Wolfe’s

TJ
Review №63

My pool looks great I hope they keep up the good work

Bi
Review №64

Tony does such a great job taking care of our pool. He keeps it clean and sanitary which is so important to me because I live in an apartment complex with a lot of people using the pool.On top of him doing a fantastic job, he’s also such a nice guy! He’s always saying good morning with a big smile on his face, or whistling a tune! I look forward to his friendly hello’s!Thank you Tony....I hope Pool Doctor appreciates you as much as I do!

Wi
Review №65

Jim arrived today and did an outstanding job. Very professional and knowledgeable. I would highly recommend Pool Doctor and of course Jim.

Ki
Review №66

We had Pool Dr come to evaluate our pool pump as it was running a bit loud. He said it was just vibrating on the concrete pad, causing the noise, and was actually running fine. As we werent home at the time he even took a video to show us the vibrating. I applaud Pool Drs employees for their honesty and would not hesitate to use them again!

Ke
Review №67

We needed to replace our pump and pool dr came right out to give us a reasonable estimate. We scheduled the job within a few days and Jim was here on schedule and did an amazing professional job. He was knowledgeable and professional, the whole experience was painless. Thank you Jim and Norm from The Pool Dr.

Je
Review №68

On time, polite, fast & efficient.

Br
Review №69

Top shelf company from service advisors - pool maintenance - pool repair.Needed a new pump installed and were professionally guided by our service advisor Sean and installation and walk thru by Mr. Keating was EXCEPTIONAL. Our weekly maintenance by Joe leaves us with a feeling of no worries.Truly recommend this Pool Company for all needs.

Pa
Review №70

Very knowledgeable, courteous staff. Highly recommend.

To
Review №71

They are better than the competition. I recommend them.

Mi
Review №72

We had lightning hit a tree next to our house and the pool automation was fried.Pool doctors guys mike and Ed came over and replaced the system.Very polite professional and helpful. Mike set up and explained operation in a easy way to use.They both did a great job

to
Review №73

Burgio was professional and knowledgeable

Co
Review №74

Your customer service pool techs are an excellent resource to assist anyone.Thank you!

La
Review №75

Had a solar panel issue and pool timer issue. Josh at the Pool Doctor was very responsive and helpful, Pool Doctor Technician Keating arrived promptly on the scheduled date and time. Repairs were made quickly at a reasonable price. Mr. Keating was very professional and knowledgable, he is a real asset to the Pool Doctor, I would not hesitate to call them the next time I have an issue with the pool.

Ge
Review №76

Had problem with pool heater. Got quick response for inspection and a professional quickly found the problem. Required a new connector which was not immediately available. Got a good quote and scheduled a follow up visit for the repair. All was done quickly and correctly. Pool is warm again!

Ra
Review №77

Chris does a great job out I the field and your inside service is great

Zu
Review №78

Im new to the Cape Coral area moved here in August and rented a beautiful home with a pool! Never took care of a pool but its part of my lease, we could have not picked a better team of professionals that come every Tuesday to take care of our pool! Anything goes wrong they are there to answer questions and they are there to let me know what needs to be done. Pool Doctor service & supplies professional and always on time! 💯

Ja
Review №79

Everyone else charges so much more just for a service call. They charge $39, tell you whats wrong, always courteous, polite and know what theyre doing!

Da
Review №80

Everything went very well. The job was done on the day they were said they were going to do it. It cost exactly the amount that he told me. I love my new light it works great it really lights up the pool neon blue my favorite color

Do
Review №81

We are new to the Cape Coral area and been using them with no complaints. Carl is super nice and even bought a new vacuum on his referal today. Thanks for the great service Carl!

Cl
Review №82

Excellent service at pool site (Taylor) and excellent service at office (Stormy)

Ma
Review №83

Ive used Pool Doctor for about 15 years. They are so good at what they do. They are punctual every week for our pool maintenance. My pool is in tip top condition. If there are any issues, they will immediately bring it to my attention and follow up resolving it. If there is a problem that they cannot help with, they have always provided me with excellent references. I highly recommend them.

Ke
Review №84

Pool Doctor came onsite to trouble shoot an issue and resolved the problem. I would recommend them.

Na
Review №85

Pool Doctor is such a well-rounded company! They not only offer top-notch service, but their customer service excels. They have proved themselves as a very valuable asset to our company. I definitely recommend their services!

Da
Review №86

GREAT Company... Pool Doctor located on Del Prado Blvd in Cape Coral, Florida - The service man that installed my Pentair Intellibrite 5G was ED. What a fabulous, professional, person. Highly skilled. Pool Doctor should give him a BIG raise, or at least promote him to SUPERVISOR... Thanks, Ed, youre the BEST. I hope Pool Doctor knows just how great/ skilled you are, Ed... 10-05-2020 - Dave R.

Pa
Review №87

The guys inside really know their stuff and I needed pool service for a plastic that broke and cracked and I couldnt get the old cracked pieces out of the hole and I needed to replace the old cracked lever. The guy that came out was very helpful. And the prices are awesome. They won a new customer in me. Thank you so much!

Ma
Review №88

Matt Burgio fixed my spa light that my former pool guy could not fix in two years! Very pleased with their service and professionalism. They will be my pool service company going forward!

Jo
Review №89

I have used Pool Doctor the Fort Myers area for a number of years. They have been wonderful and so dependable. They come regularly and do everything required. They also let me know if there is a problem with the pool. I would recommend Pool Doctor for anyone who has a pool and needs someone who knows what they are doing to take care of their pool.

ne
Review №90

I have been very pleased with my pool service. Your weekly service man, Sam, is one of the best. I have had service on my pools for many years and your company is to be commended for your attention to great customer service Thank you for being there for me.

Da
Review №91

Tech showed on time, was very professional and installed my new pool pump for a fair price! Great experience!

Gr
Review №92

After searching multiple businesses I decided Pool doctor was the way to go. When I sent the email to say start they called me right away and scheduled installation of my pool heater the very next morning. They called to let me know they were on the way. They arrived on schedule, removed the old heater and installed the new heater in no time. The installer gave me instructions for use, and we took care of the Bill. He cleaned up his work area and was very professional. The pool was up to 89° by 4PM and the fun resumed. Thank you Pool Doctor for a job well done. I will highly recommend them.

Ja
Review №93

I was a Pool Doctor customer for the past 5 years. I found them experienced and a reliable service.With a bit of sadness, I dropped their regular maintenance program this past week. Not due to any issues, but I just wanted to manage routine service myself and on my schedule. They recently replaced my fried pool pump with a variable speed model which cut my energy use by a third. I continue to use them for services above my pay grade and for pool supplies. From my experience with them, Id highly recommend them to anyone looking for professional pool service.

A
Review №94

I started my service with them back in November,Not sure what has happened since march but lately every visit was inconsistent, I had their $90 we take care all service and this was how my pool looked after my most recent visit 5 days ago.Cancelled my service due to inconsistency, picture provided of most recent blunder.Side note the tech seemed pretty mad one time that its daylight savings because they are only allowed to work when there is light out so now they are working later, not sure if this is a factor

Co
Review №95

I’ve lived in the cape for 15+ years. I’ve Tried multiple pool companies but Pool Doctor seems to offer the best service in regards to servicing and repairs. Super friendly staff, knowledgeable, and offer quick response time when I call in. They always answer all my questions about my pool.

Ca
Review №96

We had warranty work done. They were prompt and efficient.

Ca
Review №97

My Pool Doctor tech did a thorough inspection of the pool and equipment on the first visit, correcting what had not been done by a previous service. I appreciate the responsiveness to get me on the schedule right away, and the professionalism of everyone I dealt with. Thank you!

Ch
Review №98

The Pool Dr technician did a great job.

ju
Review №99

Always good service and they give treats to my dog.

Je
Review №100

Pool Doctor responds quickly and has great communication. The techs are a wealth of knowledge and are truly helpful.

Information
33 Photos
100 Comments
4.7 Rating
  • Address:2104 Del Prado Blvd S, Cape Coral, FL 33990, United States
  • Site:https://mypooldoctor.com/
  • Phone:+1 239-574-1133
Categories
  • Swimming pool repair service
  • Pool cleaning service
  • Swimming pool supply store
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–7pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
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