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Genius Computer Repair & Service
931 Cape Coral Pkwy E, Cape Coral, FL 33904, United States
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Genius Computer Repair & Service

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To
Review №1

Knowledgable, responsive, and reasonable priced. Also talks in new-tech language. Good people.

Ly
Review №2

Fast service with reasonable pricing. Will recommend them to my friends and family.

Ca
Review №3

I brought my laptop in with what to me was a catastrophic problem. The Genius Computer team went to work. They fixed the problem and rebuilt the computer as a better, faster one. I couldn’t be happier! I have worked with them in the past and can say with confidence that no problem is too big, but also no problem is too small. You get the same helpful service. I highly recommend Genius Computer Repair.

KD
Review №4

My husband and I were in Cape Coral for just a few hours when he dropped his computer onto a hard floor. We took it into Genius and they fixed it by the very next day at a reasonable price. HIGHLY recommend Genius! Super friendly and professional, AND they follow CDC guidelines.

Ge
Review №5

These guys are great! I was in panic mode on a Friday morning when I clicked on an innocent looking link and my computer froze up!!!Alarms were going off and red warning lights were flashing. Of all days, I was in the middle of fielding offers on a property I had just listed.I quickly ran myself and my computer up to Genius Computer repair. The guys put my mind at ease by telling me that the virus was isolated and would not infect the other computers on my network. By the next day (Saturday) my computer was all fixed and new anti-virus software installed. The service was great and the price reasonable!

Gl
Review №6

Ive had a few unusual problems with my aging laptop and the men at Genius are amazing. They are really good at what they do and arent trying to sell you anything. They will fix most things but are not afraid to say sorry, no I cant do that. I would never use anyone else. Thanks Guys!!!

Ma
Review №7

Absolutely exceptional service from a family owned company. They are fast, professional, knowledgeable, and honest. They have the best prices you are going to find on computer repair in the area (and others that I know of) and they treat your equipment with care as if it were their own. There is no doubt I will recommend them to everyone I know and I hope you will take mine as well, they are a great team that works hard to ensure you have what you need quickly. Thanks guys, look forward to sending you some business!

Sh
Review №8

After our move to SW Florida we couldn’t get our Iomega to work. It had family pictures on it back to 1950. Genius Computer proves that size does not matter. As a small family run business they were out the same day and explained to us our options. Two days after taking the Iomega back to their shop we get a call that they were able to pull the pictures off. Now that was GENIUS!! Thank you!!

Sk
Review №9

I am a college student and spilled my drink all over my laptops keyboard the week of finals. He was able to bring my computer back! Not only did he start working on it as soon as I brought it in but also stayed a few minutes after close for me. 100% recommend!!

Ge
Review №10

Excellent service. Very knowledgable and personable.

Ed
Review №11

Just an excellent experience.Fixed my computer for a reasonable price. and corrected some of my errors

Ch
Review №12

I was in a very vulnerable position: I just spilled water straight into my $1,200 laptop and it died. Not only that; it exuded some hysterical dying sound for like three minutes. Ugh. I called three other places closer to me and no answer. Genius answered. I flew down there with what sounded like a dying computerized calf and they quickly drew up a work order and got to business. ...this is the perfect damsel in distress scenario that predatory business owners dream of. Lucky for me, I ended up with these guys who were NOTHING of that nature. They told me straight up that it could go either way and they didn’t play any head games. They fixed it with in a few hours and charged me a very fair price. I am a loyal customer and LOVE it when I find a place that I can return to. Genius earned that regard from their fast, competent and fair business practices. 10/10 recommended!!!

Ro
Review №13

They are very prompt on getting your computer fixed I was very satisfied. Repair price is decent.Ive been back two times that should tell you something:)

ju
Review №14

What a find! MacBook Air was not acting right. Couldnt get my messages and was running out of storage. They kept my computer overnight and I now feel like I have a new computer. Reasonable.

Sh
Review №15

Excellent service! Giovanny was able to diagnose my laptop immediately after I told him what issues I was having. The laptop was stuck in an infinite loop and I couldn’t access it. He was able to repair it quickly and his services are priced well. My laptop now works perfectly. I highly recommend their services.

Su
Review №16

I have been a loyal customer to Genius for years, and they never let me down, always extremely professional. I have had a few emergencies with my computer they always fixed it in a short time. I can highly recommend Giovanni and his great staff, always friendly always goes the extra mile and deliver on time or before.

Sc
Review №17

They did a great job repairing my old desktop!

Am
Review №18

My computer was acting up... needed a new battery, more hard drive space, and a fix on the monitor hinges... even with the delays everyone is going through with getting parts and shipping, my computer was done quickly and all of my questions were answered! I cannot recommend Genius enough! I was given a quote with multiple pricing options so I could decide what would work best. Thank you my computer has not run this good in such a long time!

Ma
Review №19

The guys heree are super helpful and know their stuff.

Sa
Review №20

Took my sons PC in for a new wifi card. They diagnosed the PC to be sure of the problem. Helped me with information on a new card. Ordered the part and installed it. They were friendly, professional and polite. The price was reasonable, so great job all around.

Sc
Review №21

I have an older computer that was running beyond slow. Aggravating, frustrating, time-consuming. After looking around for new computers, their features and prices, and getting no help from supposed experts, I had an iPhone repair man tell me about Giovanny. So, I took my computer to him and he solved my problems. My computer now is fast and responsive for a lot less money than I would have spent for a new computer. I also took advantage of his real time back-up system. Again, a reasonable price. He now has my business for life!

Bi
Review №22

I went to this store based on the reviews posted. I am happy to report that these reviews are true. Both father and son display professionalism, are courteous of any time sensitivity, and very reasonably priced for the work they offer. If you have any type of computer device and you need a trustworthy repair shop, look no further! These guys will do you right. And even after the repair; if you still have any issues (like I did) the owner gladly looked it over, and fixed any issues I was experiencing. Thank you Giovanni, it was a pleasure doing business 👍🏼.

Ge
Review №23

I used Genius Computers multiple times over the last view years and was never disappointed. They are friendly, efficient and spot on with their service and repairs.They are fair with pricing and deliver perfect results.Thank you Giovanni and thanks to your crew for being an excellent example for professionalism and customer service!

Re
Review №24

Professional services at competitive rates. Had my computer fixed in no time

Br
Review №25

My earpiece on my I Phone was inaudible. A large chain store told that my “audio file was fried “. The owner Giovanni fixed the simple problem in less than 1 minute and saved me about $800 for a new phone. Amazing when you deal with a professionals that actually know what they are doing. Thank you “genius”

Ca
Review №26

Giovanni and his crew have taken care of our office computers for years and have always been able to solve all of our computer problems. They also are quick to address our equipment needs in ways that keep us up and running efficiently! Glad to refer our colleagues, clients and friend to Genius Computer.

Al
Review №27

Genius Computer Repair is a pleasure to do business with. They replaced my keyboard in a short time and it works perfectly. This company is knowledgeable, professional and efficient.I strongly recommend them for your computer needs.Thank you again!!

Ru
Review №28

I recently took in two computers for repair. One for a new top for my laptop and one for a new electronic hard drive for my desktop. Both jobs were done quickly a priced very fairly and done on time. I will encourage all my friends to use their service. Russ Bell, Cape Coral

Vi
Review №29

Weve been customers for a number of years and recently bought two new computers. Giovanny always takes the time to discuss your needs and concerns and addresses all of them with knowledge, humor and excellent suggestions. His concern for our satisfaction is evident. Wouldnt trust any other company for our computer needs!

RP
Review №30

Ive taken both my laptop and desktop to Genius Computer to install the new Windows coming up and do a Diagnostic test on both. Both were ready the next day! The Father and Son Team have that old time Friendly and Prompt Service that I thought was long gone in these times! Friends really, this is the place to go to when you have Computer problems and have any questions you need answered.

Sa
Review №31

They are very courteous, explain problems with computer so I could understand. Price to fix it was appropriate and turn around time was good. My regular computer guy was out sick. He recommended this company was good and trustworthy.

Jo
Review №32

Excellent service. Fixed my old laptop that had a frame that was falling apart but still worked fine otherwise. They had to locate the parts for my old laptop, but I was up and running in less than a week and for a small percentage of what a new comparable laptop would have cost me. Highly recommended.

MH
Review №33

Great service, never too busy to answer questions, really quick turnaround time. Have always had excellent service. Highly recommend!!

Da
Review №34

Have an old pc that I have taken to them several times. They always do a great job. Good people!

Iv
Review №35

Gio is so honest, helpful, and knowledgeable! Great place!

He
Review №36

Giovanni replaced my Acer laptop screen. He did an excellent job and it was ready 2 days before promised. I would not go to anyone else. Great service and prices!

Jo
Review №37

Had my external hard drive stop working and Brandon and his crew were able to retrieve all the files and transfer to a new hard drive for me. These guys work fast, keep you informed, and are INCREDIBLE with their work. Did I mention the cost? VERY, VERY reasonable!! Thank you so much Brandon, you guys will ALWAYS have my business!

Br
Review №38

I have exclusively used Genius Computers since moving to Florida. My experience is always top notch. All staff is extremely polite, knowledgable and patient. They truly understand our frustrations as non tech people and provide the best service and solutions.

sa
Review №39

OMG, These guys are so smart and simply the best!!! They brought my old dead decrepit computer back to life for extremely reasonable price, I am so happy and will not go anywhere else! Thank you Genuis, Hugs🤗

La
Review №40

Brought in a 6 year old Lenovo Thinkpad, that needed the power cord housing replaced. It was ready the next day! Giovanni was great.

Mo
Review №41

Dropped off computer and work was done in a very speedy manner and worked as expected. Very nice people to deal with. Thank you again. Monte

Mi
Review №42

I could not get the VR Headset working on my brand new computer. They had it up and working in one day. Great job!!!

Jo
Review №43

M y grandparents brought my laptop to this location for repairs. It really works well!! Thanks Gio!

St
Review №44

My wife had an old I Mac that was running very slow and crashing. We brought it to Apple and they told us the computer was too out of date and could not be repaired. I brought it to the guys at Genius and they repaired the computer and updated the operating system. Works great I could not be happier with their service

Fi
Review №45

Giovanni and his staff are great. Welcoming and sincere about the issues we had with our computers. Giovanni will try his best all the time, even if it’s impossible, he will try first and then explain the outcome. I will keep using Genius as long as I have issues. Thanks guys...!

Ju
Review №46

Super goos guys and great work. I have never had to bring my computer back for mistakes. Reasonable prices and great turn around time!

Ar
Review №47

The best of the best!...

Ke
Review №48

I own a local real estate company and needed some minor work done. I sent out 3 emails to computer stores over the weekend. The first one to call was Geo at Genius computer. He took care of my needs immediately. The others never called back. I subsequently bought 3 computers and now use Genius for all my computer needs. If you want fast professional service go to Genius and you will not be disappointed.

Do
Review №49

The best prices and most efficient service in town. And on top of that always Friendly and accommodating. Updated my older MacBook and made it lightning fast. Thank you again

Da
Review №50

Effectively re-built my four year old Dell Laptop. Downloaded Windows ten flawlessly (for me). Kudos

Ma
Review №51

Great experience (other than the computer problem that necessitated the repair)-..Great guy, fair and reasonable prices, kept in touch to keep me up to date with what the problem was and how wed deal with it. Highly recommended.

Ch
Review №52

Great service every time, always able to fix my issues asap

FI
Review №53

Fantastic! Reasonably priced, quick, knowledgeable and friendly staff/owners/service. My new “go-to” repair place ... thanks guys!

Ev
Review №54

This is an awesome place to go for repairs. They are helpful, honest and they guarantee their work! I highly recommend it!

PA
Review №55

This is a great place. We were new to Florida and trying to figure things out. My computer went down. Would not turn on. A friend recommended Computer Genius.We drove there and immediately felt a good vibe. They were friendly, efficient and gave us a feeling of confidence. They figured out the problem and fixed it. A few days later we were ok. They are reasonable price-wise too.

Do
Review №56

Genius Computer Repair is AMAZING! Giovanni was able to Fix what the other guys couldnt, and for less money!We are Doodle Fly Photography, a local Photography firm here in Cape Coral. Genius Computer Repair was able to install a Motherboard for one of our main systems in less than an HOUR! They answered all questions, saved all of our important data and did NOT try to sell us anything extra (Which we love).Thank You Giovanni & Genius Computer Repair! You are now the Official Tech Guys for Doodle Fly Photography! :)

Me
Review №57

These guys are very efficient, kept me informed every step of the way. I appreciated Brandon’s honesty regarding the cost and the upgrades.Would highly recommend to anyone looking for honest repair work!

Va
Review №58

What a wonderful place! Super helpful and knowledgeable. They took care of my items all at a good price too. Would recommend to anyone

Ma
Review №59

A bit late to the punch, but here to say that Genius Computer Repair did a wonderful job for an extremely fair price. The employee that handled me was Brandon; he was very kind, explained everything I needed to know, and made everything clear and concise. Will most definitely come here again if need be and will recommend GCR to anyone with computer problems! Excellent service for sure. :)

Ho
Review №60

By far the best PC MAC repair place ever . This guys fix my Mac in 24 hours and I was so impressed.My Mac had a dead hard drive and these guys placed a new one in it and upgraded my ram.. Now my Mac went from a2012 to a 2017 model hello.I highly recommend this place.

St
Review №61

It was a refreshingly simple and straight-forward process. They diagnosed the issue almost immediately, offered several options (including one inexpensive improvement to the computer), and had it fixed and ready for me incredibly quickly! Having had bad experiences at other local computer stores, I now recommend these guys to everybody I know. Theyre honest, fast, and professional, not to mention highly skilled.

Sa
Review №62

Great work, and fast. Two laptops are now in perfect updated shape.

Ma
Review №63

These guys helped me out in a pinch with my MacBook Pro...great, small shop, they also come to you if you ask, FAST turn around, VERY professional and knowledgeable, GREAT customer service and BTW, fixed price of $80 to fix your computer (parts NOT included)...who can beat that?

Ra
Review №64

Have had two repairs made here: one for an iPhone 6s and the other for my iPad Mini 4. Both repairs completed within a matter of hours and for a very reasonable cost. Wont go anywhere else now as these guys have earned my business. Highly recommend.

Ga
Review №65

These guys have gotten me up and running again on laptops, tablets. And desktop computers and saved my data in the process. I trust them to do it right the first time.Thanks guys.

Bo
Review №66

I have a custom built gaming computer that is a monster. It suddenly shut down while I was playing and suspected the power supply. I lugged it in to Genius and they called me back saying they had changed out the power supply and it still was dead. They tracked the problem down to a short in the video card. Some shops would try to sell me both a power supply and a new card but Genius did not. They gave me several options for the new card, installed the one I wanted and I was back online within 3 days. Good service, reasonable prices, friendly office. Busy place, but quick turn-around. Thank you!

Pa
Review №67

I just want to say that Im totally satisfied with the service provided by Genius Computer Repair and would recommend them highly. I have called on their expertise a number of time for software issues and viruses and this last time, I had a hardware repair after accidently dripping water into my laptop. They had my new parts switched out and my laptop back to me in record time! I couldnt imagine not having the staff of Genius to call on in case of needed service... theyre tops in my book!

Di
Review №68

For a person who is not computer savvy, I considered myself very fortunate to find Genius Computer repair and more distinctly Brandon.He is understanding, and patient.with no judgement. A very importantGO TO in my life.

Ro
Review №69

Excellent service, I was only be in town for one week and Genius found the keyboard to fix my laptop. Excellent ownership as well.Would not hesitate to return when needed. Thanks Dad and Son

Ja
Review №70

On time, 100% resolved and they were nice about it. Thank you

LE
Review №71

Giovanni and his crew are the best. Knowledgeable in all aspect of computer repairs and software. Honest service, great pricing and quick turnaround on service. Do recommend to all my friends.

Ke
Review №72

Giovanny and the team at Genius were great to work with. Exactly to their word, they diagnosed the problem with our laptop, gave us a call to explain the issue and cost. Plus explained their policy that if this didnt fix it, we didnt have to pay for this repaid, but sure enough it fixed it!. Highly recommend!

Ha
Review №73

Excellent customer service and would highly recommend coming to them before Best Buy. Very knowledgeable. Hopefully you wont need them, but if you do, go see the Geniuss!

Da
Review №74

I need my computer for an enrollment just 2 days away and they delivered. Other shops told me to get another computer it would cost as much to fix this one. Boy were they WRONG!!! Finally a computer shop that knows what they are doing but also you do not have to take a loan out to get it repaired. THANKS GENIUS

Vi
Review №75

Repaired my Mac mini and recovered so many important files from my bad hard drive. Excellent service, great price, professional! Highly recommended!

Mi
Review №76

Giovanni recently repaired my phone. Many issues, he worked through all of them, he is honest, has integrity and I do not hesitate to recommend him for any work that needs to be done. Thank You, Giovanni, Michael.

An
Review №77

Hospitality is not a given, at a computer repair store. Genius delivers a truck load!Also, would like to recommend their in store Service Contract. I have had three virus downloads in the last year. Purchased the contract yesterday at a outrageous low cost and will not have to pay for a virus cure again.

Al
Review №78

I brought a difficult task to Genius Computer Repairs & Service. I had an old computer that was running a DOS program (yes, I said DOS), and being I was running this DOS program I hadnt been able update my computer in some time. I asked him to build me a new computer; one that would run the dinosaur DOS program, as well as have much more memory, and speed. He did it! I have an amazing computer, running Windows 7 professional, 64-bit operating system, and 8 GB of RAM...and still have my DOS program. All of this for an amazing price AND done in just a couple days! Genius Computer Repair & Service comes HIGHLY recommended.

Ug
Review №79

The Geniuses upgraded my 2010 iMac with an SSD and 16 GB of memory. It took only a few days; the cost was very reasonable; and now my iMac performs even a lot better than ever before. - - - Due strictly to my own oversight, I had to spend considerable effort afterward to be able to access my MS Office documents, because my software was good for only a single installation. It was a good learning experience. - - - An A+ to Genius Computer Repair & Service!

Ar
Review №80

Quick turnaround time and at a very reasonable price. Keep up the great service guys.

la
Review №81

I had a computer built by them them I love there work. They actually fix bugs- repairs that are needed not something els is wrong they get to the point I recommend going there

Te
Review №82

Very professional and competent. Have been with them since their beginning and have always felt I was treated fairly, very timely in service and most important-very competent. They know what they are doing. Very refreshing. That is why I stay with a winner.

Gi
Review №83

Super fast and friendly service from the entire Genius Computer Repair team! Very pleased with the results of the upgrade they performed and will be bringing in my other computers for upgrades as well. Thanks!!

An
Review №84

They fixed my iPhone screen promptly, but the screen they used is cheap and does not work with polarized sunglasses. I would recommend going with an Apple certified installer as we live in Florida and always have sunglasses on.

Ja
Review №85

I had a hard drive go bad, I thought I lost 3 years of work! Genius Computers was able to recover and back up all my files. I highly recommend this shop. They had my files the next day, as well as reformatted my old hard drive. They recommend I only use it as a secondary drive, but it is in good working condition. Thank you Genius Computers!

Da
Review №86

I brought in a laptop that wouldn’t start up and an iPad with a black screen. They fixed the iPad like new for $99, which compared with other places, was an absolute steal.My laptop had a bad hard drive. They swapped out my hard drive and managed to get all of my data off my old hard drive and my laptop now runs faster than ever!I will use them in the future when my next gadget breaks, and I know it will.

Ch
Review №87

Great, fast service. Provided options to solve my issues and now my computer is performing so much better. I think I will be having a yearly check up done, so worth it.

La
Review №88

Great family business fix my iPad no problems highly recommend this computer repair shop

Ve
Review №89

Did a great job on 2 separate issues my Macbook had. Thank yous.

Ta
Review №90

They had my computer for 3 days. They did everything they possibly could to fix a small problem but as they come to find out it was a Windows 10 problem. My computer also needed a new hard drive due to a some errors on it. They did a great job and were honest and fair. I will not hesitate to take it back there at anytime!! My computer is running just how he said it will....I am happy they were there to help my computer! Thanks again!!

De
Review №91

I want to thank Giovanni and Paul for the courteous and efficient customer service. The issues that I had with my computer were resolved and I appreciated Giovannis patience with my many questions. I will be back to Genius with any future computer woes. Thanks!

Ni
Review №92

Ive actually brought in a few computers for the guys at Genius to work on. Every time, Ive been met with complete professionalism, and Ive never been disappointed in the work--or care--that Paul and Giovanni have shown me and my computers. Ive brought in just about everything: being frantic and brought in a computer that I had to have back within hours for a class, all the way to trying to get back deleted files from the previous year. Every time, the guys have taken excellent care of me and my computers, and each time they have gone the extra mile to make sure they either fixed, or told me, about other issues they found. Their prices are completely reasonable, and you have peace of mind knowing theyll take care of your belongings just as they would your own. I wont take my computers anywhere else!!! :)

Ro
Review №93

I have used Genius Computer Services several times and have always been completely satisfied! Their prices seem fair and they’ve had quick turnaround times.

Jo
Review №94

I brought in 2 lap tops that were not used in a couple of years and had all kinds of problems. Giovanni had them both working like NEW 24 hours later! GREAT JOB!!!

Mi
Review №95

I brought parts for a PC build in here 2 years or so back and it’s been a workhorse ever since it was finished. Cost $70 for the whole hardware build and $70 for all the software installations which saved me time and frustration since I can’t use my hands much for building anymore. I’d definitely recommend if you need a fix or build.

Ro
Review №96

Turnaround is quick and reasonable. My old HP was barely running, they cleaned it replaced ?? Price was reasonable.Very satisfied

Ci
Review №97

I had an emergency when my computer crashed and they showed compassion and started the job right away and it was completed by the end of the day. Thanks guys!!!

Ro
Review №98

Paul and Giovanni work well together and that carries over to the benefits they provide their customers. I am very happy to be using their services and never feel cheated or confused about the work they do. Ive also bought several pcs from them and am quite happy.Thanks gentlemen!DennisMaya Express Services Inc.

St
Review №99

Brandon is top notch, very personable and professional. The QR code, on the claim ticket, to be able to check on the repair status is an especially nice touch.

Ca
Review №100

I am a member of The Cape Coral Welcome Center group on Facebook. I posted a question for a referral for a place that could fix my computer FAST...so many people suggested that I try Genius Computer Repair and Service in Cape Coral Florida so I gave you guys a shot. I was so pleased with everything from the minute I walked in the door! Everyone was so friendly and helpful. I thought I would need to leave it over night but the guy (Giovanni) and the desk asked me to come back in 4 hours and he would see what he could do. Imagine my surprise when I got a call 2 hours later and was told it was all set! Then I thought...Oh boy, this will cost me an arm and a leg...boy was I wrong. It was far less then what I expected and MORE then fair. My computer is back up and running with no issues and I still have my arms and legs :-) Thank you all so much!

Information
13 Photos
100 Comments
4.9 Rating
  • Address:931 Cape Coral Pkwy E, Cape Coral, FL 33904, United States
  • Site:http://geniuspcrepair.com/
  • Phone:+1 239-257-2259
Categories
  • Computer repair service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–4pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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