I have to speak on The Canton Garage! I recently got lucky and stumbled into the place, my previous mechanic suffered a premature demise and I was forced to look around, but I digress. From the first phone call, Bob spoke like a Joe Everyman. Easy to understand and easy to follow. When I showed up I was even more pleased. Comfortable seating area fully stocked with Faygo, a local soft drink company (support your community business), and Bob was the same person that got us checked I. And dropped the cat. Appointment was Wednesday but I dropped it off Monday in case someone got free and felt ambiguous. Next day Jimmy called and let me know exactly what was going on, he sent me an itemized invoice of recommendations for services. I chose which ones were necessary and affordable and sent it back to him. Again, not expecting work to be done anytime soon, but Wednesday afternoon it was done! Car was washed and ready when I got there, the red pop was chilled to perfection, and I drove out of there with my repairs completed. I wont hesitate to use or recommend any of these privately owned businesses! Being treated well is a much needed experience in todays society! Thank you, Canton Garage, if I could buy a round for the staff, I would. πͺ
I called the Canton Garage late Friday afternoon in a panic. We were rushing to beat traffic to move my daughter 8 hours away for college when I noticed something peeling from one of her tires. She had picked up a screw the day before and took it to a local Ann Arbor garage to get it plugged/patched. Even though it was almost 4pm on a Friday and they closed at 6pm, Tommy offered to check it out. Turns out the puncture was too close to the sidewall, and the tire should have been replaced, not patched. Tommy sent one of his technicians to the warehouse to pick up a tire and they had us on the road before 6pm. Thanks to Canton Garage, instead of scrambling all weekend trying to get an appointment somewhere, we were able to stick to our schedule.I have been bringing all my cars to Bill Browns for 15 years, and Gerry and Bob always did a fantastic job. Its good to see that Bob is still around, and that Tommy is carrying on the great customer service I have always received from this location. Ill definitely continue to give Canton Garage my car repair business!
Walked in here and was attended immediately. They didnβt try to convince me to do anything that wasnβt necessary. Super nice guys, comfortable waiting room, professional and quick service, and prices are super reasonable. Iβll definitely be back. Thank you!!
These guys are the BEST. I will never go anywhere else! They are always very friendly & they take the time to explain everything very well. Theyβre so reasonably priced & very reliable!
Came in several weeks ago to have work done on my wifes edge (2016). Ended up needing a full set of pads and rotors. They had it back to me the same day I scheduled service for. Then I just had my jaguar xf (2016) there for a rattle and a squeak, I thought I needed pads and rotors too. But turns out I just needed a new sensor and some clips, also rear pads due to the missing clip. Also had my car back same day service was scheduled. Recommending to everyone in my family and staying here for the foreseeable future.Thanks guys!
I was able to schedule the work quicker than I had anticipated. They notified me of other work that might be needed and gave me a timely estimate of the cost. The repairs were completed ahead of schedule. I could not have asked for better service.
We have had all of our cars serviced by Bill Brown since the mid 1990s. In our experience, the entire staff has been extremely honest and trustworthy when servicing our cars, always letting us know what really needs to be fixed immediately and what our options are for future repairs and maintenance. I feel their rates and reasonable and fair and have always received quick and responsive service from all the staff members. I have recommended them for years to all our friends in the metro area that are in need of high quality work, honesty and fair pricing. Bill Brown Auto Clinic is the best!
Very professional and the work was completed in a timely manner. Everyone was nice and helpful. They even called the day after my oil change to make sure I was satisfied. I highly recommend Canton Garage. I will be returning there for all service that needs to be performed on my car!
Super kind. Professional & quick work. Prices are reasonable as well. Will be returning here whenever I need more work done. Thanks!
We have used Bill Brown now Canton Garage for over 10 years. They have taken such good care of our cars. They are honest, professional and all around great service!
Friendly, professional service at Canton Garage. They told me exactly what to expect and estimated the cost. I would highly recommend this place.
Canton Garage was a great choice. Diagnosis was accurate and repaired promptly. The technicians were friendly and competent. This was a much better experience than the dealer, no run around!!
Very good service pricing is good also very friendly people.
These guys are fantastic. They kept us informed of their findings after the initial examination. Gave us several options to choose from. I felt informed at every decision made, and it made us feel at ease. Definitely will take my car in again, if needed.
Was able to get a quick and convenient appointment. Greatly exceeded expectations. Performed all services requested well. Not pushy. Overall an excellent first experience. Would gladly recommend them to anyone.
First experience after Gerry retired. It was good. Bobs still running the phones and front desk and my service visit expanded to include some work we had discussed prior to the change in owners. It still felt like the local mechanic I have been using for years. The new emailed receipt with included service photos and quick rinse of the truck was nice.
Love that The Detroit Garage now has a Canton location! Tommy Poole was so helpful every step of the way! We will be back for sure.
The repairmen were in regular communication with me throughout the process. Thanks guys.
Bob was very accommodating and very knowledgeable regarding new tires. New tires are very good quality at a reasonable price.
Great service along with fair prices. The mechanics are upfront with what they are doing with your vehicle. I would recommend this shop.
I went to get a wheel alignment done and a full suspension check. I spoke on the phone with Tommy Poole and he was very helpful and understanding in what I needed done. They were very professional and got me my car back in a timely manner.
I am very happy with the work they do on my car its the only place I go!
Had a noise checked on my brakes. Recieved diagnostics and was happy with results.
The Canton Garage is my go-to for all my auto needs. These guys know what theyβre doing and their pricing is pretty reasonable. They make sure youβre happy and they keep you posted throughout the entire process. We will continue to bring our vehicles here as long as we live here.
The staff was very easy to work with, I have a very irregular schedule at work and Tom was able to work with me to find a window to get my car in and out of the shop pretty quickly so I didnt have to choose between going to work or getting my car fixed. Tom was also able to inform me about the costs of various parts checking with me beforehand to make sure I was comfortable with the expenses.
Great service. They take appointments, so that helps to get more efficient service performed without the wait.
One start for a moment, gathering more information, UPDATE 07/28/2021: Bill Brown Clinic quoted +2250 for repairs, cost would more goes up after job is complete, I rejected this quoted and inspection costs they charged was $360! for inspection!!!! I moved to another repair shop and the repairs costs was $1300 (labor + parts) and after a couple of months my car is running as it should be with no issues, ONE START OR LESS FOR THIS PLACE.
Great local place for all auto repairs. I needed some work done on a 99 Firebird that was garaged for 7 years and had some issues being idled for that long. Bob and the team were great. I received regular updates on the items they were working on and they were in constant communication. Their pricing was very reasonable for the work that was being done. Will definitely visit this shop in the future....Thank You!
Well done all the way around-efficient timing too
Great experience! Will be back for future work
Had Tom look at my 08 Grand Prix on Thursday, great guy, honest about the issues and fixed it as fast as possible, 2 thumbs up from me
Best place to take your car they are very good and honest did not ever over charge or give me a line of BS been going there for years
Used then in the past and was pleased. More importantly, I have trust in their estimates and assessments.
This ship does awesome work, up front, honest pricing, friendly staff, and quick turnaround. Definitely recommend them!
I can always count on Bill Brown to be straight with me and provide fair and honest service and never try to sell me services or parts not needed. Iβve been a customer for many years and wouldnβt take my vehicles anywhere else. I cannot recommend them highly enough! Aside from excellent service, they are some of the nicest people around!
Great people to deal with. Made good suggestions on repairs for my van. Will be returning.
Great auto repair place. I had my 2008 Nitro repaired. Fair and honest pricing
The best place for car repairs - honest, reliable - your car is repaired right the first time!!
The owner and all the workers I interacted with were kind and informative. My car went into good hands. I highly recommend!
The people at Bill Brown Auto are the best! I have had two vehicles in their shop in the last 2 months and their attention to detail was wonderful. If they couldnt find something upon an initial look, they just didnt say okay sorry we couldnt find it. They kept looking to make sure that the problem that I brought up to them was fully investigated so I could leave with peace of mind that everything was okay when I picked up my car. They were more than fair with their pricing and never pushed me into any service that I did not request. Im glad I have found Im glad I have finally found an auto repair place that I can trust and will be taking all of our vehicles there in the future and referring them to our family and friends.
Could not be happier with Bill Brown Auto Clinic. I took my car to 2 different shops plus a dealership for the same issue and nobody could diagnose it properly. It seemed to go away but came back right away. I spent most of the year trying to fix it myself and could not figure out what was going on. I finally looked around and saw good reviews for this place and took it there. They diagnosed the problem right away and my car has been running great ever since. Super knowledgable and very friendly.
These guys are just good.Get it done right first time in time.In Canton, Bill Brown is the one for car stuff.Now I am out of state in Tennessee, I still havent found the mechanic such as Bill Brown guys. I still talk to Bob for advise for my cars down here in Tennesseeeeee.
A great place to have all your auto issues resolved on a timely bases no matter large or small these folks can get the job done fast and on budget. They will mot give up on an issue until it is no longer a issue for you - issued resolved.
Bill Brown has been around for as long as I remember, and Ive been taking my cars to them exclusively for over 10 years. Ive never had the slightest issue with their service or their work quality, everything theyve done to keep my 15-year-old truck on the road has been solid. Theyre definitely not the cheapest, but thats because they hire good mechanics at a decent wage and use quality parts. You get what you pay for here.
No surprises, great work, fair price. I know can trust Bill Brown Auto clinic.
Fast service. Quality work. Fair and honest
Very professional.
My dad takes his cars to this shop, and now I have been for as long as I have been driving. Through multiple vehicles they are always honest, do their best to explain the issues in simple terms, and keep you updated on the progress. I would highly recommend this shop to anyone who wants the job done right the first time and at a fair price.
My family has been taking our vehicles to Bill Brown Auto Clinic since 1978. The team is knowledgeable, friendly, and professional. I would recommend Bill Brown Auto Clinic to anyone in need of the service they offer.
The sdevicd is always quick and efficient. Their prices are affordable as well.
Was referred here by Lance at Knudsen brothers and Im very glad he told me about this place. They were very honest, descriptive, and kept me up to date throughout the process of fixing my car-they wouldnt do anything I didnt specifically ok. Was so nice to feel like I found a place where I can trust the mechanics and pricing. Definitely do not fret about leaving your car in their hands.
I am so glad to find excellent service and professional work at the right price. Most importantly there is trust and honesty at Bill Brown Auto Clinic.
We were in town on vacation and had an exhaust problem. Bill Brown Auto got me in early, quickly got me a diagnosis of the problem and price estimate. They completed the work in half the anticipated time for well under the price estimate. I would definitely return if I was local.
Been using these folks for many years. When I have electrical issues with my cars or trucks they find it and fix it.
Great place!! Trustworthy, professional, and polite
These guys are the real deal. Glad I found a great mechanic that I can trust.
Everybody was very friendly and the service was excellent. I truly trust the their diagnostic and believe them when they tell me whatβs wrong.
Good, quick and friendly service. Did not suggest work that didnβt need to be done.
Great Service, Fair pricing, zero complaints
Good reliable service
We had a potentially expensive brake repair, but Gerry was able to complete the repairs for considerably less than expected. I will always come to these people.
Honest, complete, professional service. They are the best around, hands down!
These guys do an excellent job. Repaired correctly the first time. Provided explanation of the issue and costed options, i.e. fix it with supplemental components or replace the whole system with expensive OEM parts.
Quick,fast, done right service by a trusted buisness. What else could you ask for. Bill Brown Auto Clinic does it right. Took an older model to them, 92 Lumina and it was fixed right first time with know doubts. They have my buisness indefinitely.
Great service!
Always quick to help and get you back on the road.
Always pleased with the service. So glad I found you, even if it was a day late and several thousand dollars short...
We had a potentially expensive brake repair, but Gerry was able to complete the repairs for considerably less than expected.
Great service
HONEST, SKILLED MECHANICS
Excellent service