My husband took his truck to Bob’s & Swiss Towing to get 4 tires, he had in bed of truck, valve stems switched and replaced. Husband told them to call him if there are any other issues.Well, they switched out the tires and 1 valve stem. There were also 4 studs missing. Not only didn’t they call my husband to see what he wanted to do about it, he had the studs right there in the truck. They also didn’t balance the tires.He also said he needed the license plate light assembly hooked up and something to do with a brake system for a 5th wheel camper.He goes to pick up the truck and a gal in the office gets snotty with him saying “ Oh, we didn’t have time to do all that other stuff.” WTHECK- the mechanics can’t tell a customer when they come in.Then the topper is what is written on the receipt.“Not liable if wheels come off because of missing studs on all wheels. Have pictures before work was started.”

Well I just had my truck fixed here and drove it back to the hotel. I will update my post later if needed. But on the front side I found the people working here to be really amazing and so friendly. This place was recommended by the Ford dealer here in Canton so that is another bonus.

I was in a car accident and whoever showed up to tow the car was a completely unpleasant person totally insensitive to the situation. My husband would have turned his knees inside out if he was there in person to hear the way he was speaking to me. I was the one in the car accident buddy not you you get to go home and drink a beer while I go sit in the hospital. Completely rude. Karma will get you.

This place showed up within minutes. Towed my truck to my house. Talked with me about the truck. They were personable, nice, respectful, quick, and efficient. I highly recommend them.

Very expensive sadly, along with being extremely rude when I called in about a few things, has charged us very high and we ended up having to get the car fixed again at a different place. There was even times where I called to ask about a service and someone just said no and hung up. Very upsetting interaction and very stressful honestly...

Absolutely do not go here, horrible mechanics, not to mention extremely rude people.

Great people amd great service

Rude family running this business. Do not recommend giving them any of your money

Unprofessional company, would not recommend. Very rude family

Always do a great job great people

Just want to rob you.

Just was trying to ask questions secretary is just rude.

Very friendly people and very professional and go out of there way to help there customers

I dont see how these guys are still in business. Dealt with them before and they are super rude and unprofessional. They also are known animal abusers. Go somewhere else.

My car was stranded at Spoon River College and no one at AAA could seem to find a person to tow it but they could search and it might take 2 hours. A class mate of my daughters gave us the number for Bobs & Wise and they were there within 15 minutes and it cost me less than if I would have used AAA. Thanks so much helping. If I ever need a tow I will give you a call

They did a bad repair on my SUV and I ended up broken down the same day I got it back from the shop. They refused to refund me for any of the parts or labor. I lost $1,000 and ended up needing an entire new rear end put on my SUV afterwards. Unreal.

Excellent service!! Was able to pick up my dead SUV at about noon and had the problem diagnosed and fixed by 2:00pm. Cant beat that no matter how hard you try!

Would give zero stars if I could

They are always friendly & have great service and do an excellent job!

Crooks. 675 dollars to tow my truck 5 miles.plus winching. Bob rude old man and son following in his foot steps. Theres better companies around. Not these guys.....

Very reliable and professional!

Fast friendly service.

Quick response time and friendly service. Thank you for your help.

Very rude would not recommend them at all

They are friendly quick an efficient

Rude people running this business

They fixed my car with small wait time

The dude is a crook

Zero stars, rude and don’t know how to properly diagnose a car.

Called them @ 3 am in a snow storm they came and pulled me out

Over priced on towing

Amazing People