The facility is good, however if you are trying to cancel membership, it is tricky.They don’t provide the ability to cancel membership through their online portal. They don’t have an e-mail you can contact them through. The only way to contact them is through the contact form on their website. However, after submission there isn’t an automated acknowledgement that it has been submitted.So, in my case they claimed they didn’t receive my form. When I asked them for written confirmation that they did not receive my request to cancel, they ignored and they did not reply to it.

This gym is pretty awful and not worth the money. Id highly recommend several other places before here. I only went because we had a corporate discount, but immediately switched the first chance I got.The equipment is newer, but the staff never clean or wipe anything down. Normally I wouldnt mind as much, but they also dont refill the dispenser wipes, which means that I cant clean them either. When you ask for the wipes to be refilled, the staff usually looks extremely put out and suggest you try a different dispenser -- this happened several times.The locker rooms are OK at best. They seem to do the bare minimum -- if anything -- to fix any issues though. (i.e. its normal for 1-2 of the 4 showers in the mens locker room to be out of order at any given time. The showers also seem pretty dirty and grimy. The one nice thing is that each locker is programmable so you can lock away your belongings.Trust me, there are much better places nearby.

If anyone says this gym is not clean then they need to get their eyes reexamined; this gym is one of the cleanest Ive ever been to. The staff is cordial and its never too crowded. It offers a variety of exercises modalities and the bathroom/shower facilities are clean and well kept. The membership includes all three of the relatively local facilities; which is well worth the price. Highly recommended!

Decent Gym, lacking some key workout equipments. I visited and was thinking to sign up but I didn’t feel welcomed. No one greeted me when I got to the desk, there were a few people standing cracking jokes. I had to ask for help, It was as if they didn’t need my business. Front desk associate never smiled, so yeah, a little awkward

This place is NEVER crowded. There is a lot of good and nice equipment and plenty of space. The locker rooms are nice and the showers are super clean. There is only one stair machine, but since the gym is never crowded, its not a big issue. I like this place because I can get in, get my workout on, and get out.

The staff is friendly and helpful, and the personal trainers are committed to your success! Great facilities with towel service, daily locker use, and a sauna. I love hitting the punching bag, putting up circuits, and rowing. Theres always a positive environment to work out!

Ive been a member of this gym for 2 months, cancellation without problems.I do only weight training, and overall it was good. Areas of improvement : buy a new EZ bar for biceps, heavier dumbbells (stops at 85lbs, should go to 100 at least), and the most important a machine for calves (there is no standing or seating calves machine, making the training a bit difficult for this muscle).Otherwise it is clean and the staff is friendly.

This is the cleanest gym Ive ever been to. The facilities are spotless, the staff is friendly, and the classes are top-notch. If youre struggling, folks help you out--thats uncommon.

Probably the nicest of the three locations. Lots of equipment options. Weight floor options a bit more limited than the Coolidge and Longwood locations, but still great. Very friendly and helpful staff.

The employees are great and equipment is generally well maintained. My only complaint is that there has been no change (upgrades, new pieces) in the equipment in at least 5 years, so can get a bit monotonous compared with the larger chain gyms.

A huge fully equipped physical fitness center = gym + spa + massage + physical therapy. The group exercise classes here are great!!!

It is great place for cross fit. Its got very intense activities.

Best gym in the world.. excellent staff.

The staff is very nice and friendly, but Im disappointed in the facilities. I get the feeling that is a bit dirty, and the sauna has been broken for long time. I think it has a lot of potential to improve!

Terrible. They have a no guest policy, so when my fiance visits (~ 1 day per month) they dont allow her to come to the gym with me, despite having her liability forms on file. Terrible policy, not consistently enforced. Cancelled my membership, despite living the building.

Marina is the best!!! Awesome body-pump classes

Great place for working out, very friendly staff.

Great equipment and staff

I dont like this place.

Great place

Fancy