We tried canceling two memberships numerous times and were under the impression that the cancellation went through. It’s a pain to cancel with evolve fitness to begin with because you have to go through a third party (ABC Finance) to have it sorted it out. Months later we receive a call from a collections agency that we owed $800+ (mind you, we had not received any communication from evolve fitness during this time to notify us that we had any balance due).Eventually we were able to get this issue resolved but the process was quite irritating as it shouldn’t have happened to begin with. It’s as if evolve fitness purposely allowed this to get out of hand so they could get a bigger payout lol. I’m not saying to not join this gym but I know for a fact this gym is not worth the hassle we went through. Hope this helps in improving your facility! :)

First time got a pass. Clean, lots of room. Will be going back for a class.

Take care with Evolve when you try to leave. They will make it difficult and complicated.

Just the typical trap. Once you sign up, good luck getting out.It is an absolute waste of time talking to their staff or the lady who calls herself the owner, Cinzia Paolini. Attempted several times to cancel the membership and off course no records were found time and time again. The lack of responsibility taken by Paolini, combined with the contract they have with ABC financial as their billing company, will cost you around $300 give or take.Avoid this place!

Awesome Les Mills Body Combat classes :)

Absolute membership trap. Nearly impossible to cancel a membership with them. They apparently “do not cancel at the club level” and you have to go to ABC financial and hope someone processes your request. I’ve been trying for over a year to cancel. I haven’t even been there in over a year and only signed a 1 year contract like 2 years ago. Guess the devil is in the details with them... you should be cautious about this place, will never do business with this organization again.

Although this gym is the only one in the area for standard weightlifting, they definitely dont slack on service or attentiveness. All equipment is well-maintained and evenly spaced out to allow everyone to be able to work with the lifts theyre comfortable with doing. Service quality was also amazing. I was touring the area as someone from out-of-state, and Ryan easily accommodated my needs for a multi-day pass that was usually only reserved for in-state residents. I would recommend this gym on his professional courtesy alone! 5/5If this review was helpful, please consider a thumbs up. It would be greatly-appreciated!

Has met my needs so far. some classes have been variable in quality. trainers are excellent. exercise class schedules have gotten less reliable.sometimes floors and equipment need more attention in terms of maintenance and cleanliness. Gym is convenient, employees are friendly and helpful, there is variety of equipment.

Decent gym, probably best one in the area but could do with a makeover. lots of machines, they all work, clean. Just looking a little drab. Maybe its just me but i like to work out in a beautiful space.

Staff is always helpful when I need help when Ive lost my keys or just have some questions. They are always nice . I also enjoy how clean this gym is. Not only that the equipment is 95% always available to use !

The classes available are great and there is a good selection to choose from. Everyone, from the front desk to teachers and management is also really nice. Every time I needed to contact Evolve, I got a response in a timely and professional manner. The locker room is also always clean, which to me is plus. I have no complaints. Strongly recommend!

Stole my money by pretending that I couldn’t cancel and giving me the runaround. Then A staff member agreed to cancel it. But when I called to confirm later the manager told me “ i’m confident in my staff, and so I know your story isn’t true because they wouldn’t have done that“ I’m still fighting with these guys - it’s been six months now and all they can tell me is ”sorry nothing I can do...”Awful service AND the equipment is in poor condition as well. Last winter they wouldn’t even fix the leaky ceiling.It’s a rip-off! Don’t get bamboozled!

I have only been going to this gym for a month and I do enjoy it alot. The staff are friendly and upbeat the small group training classes are amazing as are Leena Ryan and Stewart! The gym has a diverse and laid back vibe the womens locker is clean and nice. Come check it out!

I spent Two years working out at Evolve Fitness. Very clean and convenient. Even when it busy there is enough equipment for everyone. The only reason I am not giving 5 stars because there complicated membership cancellation process. It’s so annoying, such nice gym deserve better way to be managed.

I started working out on 9-02-16 and it has been a great experience considering that I had not worked out in a number of years. The amount of equipment in Evolve makes it easy for me to accomplish my routines without any interruptions. I have maybe on 1 or 2 occasions during that time waited to get on a machine. The hours are very convenient as well and it allows me yo come early in the morning or later in the day when it can be more convenient and less hectic,I have achieved the goals that I set for myself and I am on to the next phase of my schedule. I have not had a need to use personal trainers at this point but I must point out that there are plenty available for anyone who needs them. From what I observe, they do a phenomenal job with clients in terms of preparation and going through the routines.

Nice gym in the Fresh Pond area (only one). Comfortable place, no one feels out-of-place. Only minor complaint is that the dumbbells from 80+ on are so huge. Other gyms have more compact dumbbells.

Great gym! Clean and I like that they have a Womens only gym room. Not too crowded like other gyms. Personal trainers are very friendly and sessions are reasonably priced. Lots of exercise equipment too.

You know guys... I have tried places before. Evolve is a good place. Friendly people work there. Nobody is trying to rip your pocket of for money and nothing else matters like most of the gyms do. I recommend.

Old equipment. Dirty facilities. Hand dryer wouldn’t work in the bathroom ...and stayed like that for over a year. Unprofessional management. Dishonest about cancellation policies and made it almost to cancel. A very bad experience at a poorly run facility.

I love this gym! It is super clean and the staff is very knowledgeable and friendly. My wife loves their classes! We just signed up for a membership through Alex, he was very helpful and nice!

Very convenient, friendly staff, good prices. Good quality equipment, slightly aged. Could use more resistance equipment when its busy.

Great location, staff are friendly, not overly busy even in busy periods, clean facilities and modern equipment. Price is reasonable comparative to other local gyms and they have a great range of classes.

Clean, well kept sports club. Good variety of group exercises offered throughout the day and all days of the week. Group instructors are enthusiastic and engaged.

The entire facility is immaculate, the staff is very nice, and the price is worth every penny (14 day trial). My membership includes group classes....I also get great use out of their ladies room. Thumbs up for sure!

Evolve Fitness offers a very clean and open space that allows people of all fitness levels to get the most out of their workouts. The staff are very friendly and can always be seen helping customers. You get much more than you pay for the already affordable membership.

I am not a member yet, waiting for a decent special to fit my wallet. I am retired on a fixed income, plus I. live in Cambridge almost around the corner. But really appreciate texting, keeping me updated deserving ofv5 stars.

Great gym for the price and location. Closes at 10pm which is a bit early i would say. Staff is very friendly.

The staff is amazing and the gym is very well equipped. It could easily pass as one of the best gyms Ive been in. The mens locker room is very clean at all times and quite roomy (Although a few of the guys just like to walk around naked, but thats very tolerable and probably negligible). The equipments are very well placed to allow easy and swift transition from workout to workout if a specific muscle group (chest, arms, legs, etc.) is being targeted. The trainers are super friendly and will even assist you even if youre not their client. They are also very accessible and quite literarily all over the place. I was only there for the summer but Im going to miss it a lot.

A lot of variety in machines and nice service, great for working out

Great gym. Love this place. People are so friendly and inviting and gym is clean.

This place is close to home, new machines, but really expensive ($45/month if you pay for a year). Not uncommon for a Boston gym. Tried the 5 day free trial and wasnt wowed. On the plus side they do have free yoga, zumba, and other fitness classes included with your membership, so if thats your thing, maybe its not as bad.

Ive been going here for a couple of years. Facility is clean. Nice locker room. They also have small seperate womens area. They offer cryotherapy and tanning. Also have physical therapy available. Equipment is always functioning. Not super overcrowded.

Great Place. Everyone is very friendly there and are eager to help you. The equipment is always clean and work. Fantastic gym.

Facilities looked fine and clean, parking was not great. Experience with a high pressure salesperson was extremely annoying, and led to us not desiring to join at all (Threaten me with $150 added fee for not signing up on the spot? No thanks.) Desk staff were rude, also. I wanted to believe the reviews were overreactions, but they are not.

Excellent selection of equipment. Newer cardio machines. Open areas for free workout. Clean mens locker room. There is an app for classes but I havent used it yet.

Avoid this gym at all cost. It gives everyone that comes in a different price, depending on what you can negotiate. I was given a lifetime $19.99 a month price because i paid $300 to join while under development, yet everyone I talked to had the same !9.99 and they paid little to nothing to join. They are now upping everyones monthly fee, including mine and will not honor the contract.For $20 a month you get what you pay for here. Basics. Basic machines, below standard changing rooms, and the classes are full and about 10 years behind the current fitness trends. (to be fair, a few of the trainers are good, Jason for one).The parking is horrid and soon to become worse when street parking is taken away. Assume you will circle for hours when it is winter and full.The management is arrogant and hostile, and it shows in the people who come and go at the front desk. Not service oriented at all.If you have to pay more than $20, go to a basic gym. It will have what this gym has. if you want more upscale, this is not the place for you either. They think they are in the middle, but really was only worth the $20 I previously paid, if that. $10 per month more like what they are worth.

I had a great free workout the other day using my free pass, and I never knew half the exercises I was shown before. Great variety, which is a complete change from the norm.

Run away! There are much better options out there. Expensive but then god help you if you want to leave. I think getting out of the Mafia is easier. And these guys took their customer service training from the Mafia. Strong arm tactics, intimidation, and veiled threats. Come on guys...it is a frickin gym. Go work out and relieve the stress you pass on to customers. I would give this joint a wide berth.

Excellent Health club. If you cancel just give a 30 day notice. Clean and nice equipment. Patrons are mostly friendly unlike the rude and or ignorant that gyms often attract. Mostly professionals seem to train there. Not much else i can say but ive been to many gyms over many yrs. This is ranking very high.

The gym has a great location. Great spin classes with awesome instructors and always plenty of machines available.

Spacious, spotless locker-rooms, friendly and helpful staff, very well equipped gym and overall great workout spot.

My wife goes there ( mainly for the awesome daycare they have!) and she upgraded and bought an unlimited guest pass at 10 extra $/ month. When I showed up with her as a guest they said she could only bring a guest that doesn’t reside at the same address. What sense does that make? A guest is a guest. Now if they offered a family pass we would be into that but they don’t. And I only go to the gym 1-4 month so it’s not financially worth it for me to get a membership. Hopefully the owner takes some classes on how to run a company...ie coustomer first!...side note, I was able to find a clean brand new (just opened) planet fitness gym in porter square for 10 dollars a month. The same price the evoke want my wife to pay each time she brings me as a guest. I’m happy we have some competition in the area, now maybe the owner will step up or fade out. - Jah

Lots of equipment, convenient schedule, great classes, and expert trainers. Love my personal trainer!

Not too big of a gym, but its very clean and has everything that I would want, and then some. Staff is friendly, and helped me work through cancelling my membership (for moving purposes) without painful fees.

Convenient location. Clean space. Nice equipment. Great value.

Amazing gym, amazing staff, but their contract with ABC financial services, known as a predatory company when it comes to billing makes it an incredibly frustrating experience when you are trying to cancel your membership.

Cinzia (the owner) .. she is the best! Awesome stuff! Nice gym! ( Boston SEO Services - Digital Marketing )Thank you!

Good gym. Classes available. No special frills.

I love Evolve. Its clean, very reasonable, so many options for classe. Its the best..its run perfectly.

Solid gym experience- clean facilities, great staff, and parking!

Very friendly club with good staff, equipment and classes. Also, convenient location in Cambridge, not far from bus route.

Great staff, clean facility, good amount of parking and there are never lines for machines. Definitely a financially accessable upgrade from the $10/mo gyms.

Affordable, nothing of high quality but good locaction.Review their cancellation policy. It may keep you away.

Ridiculous cancellation policy. BEWARE to people signing up for the gym. If you sign up, theyll lock you in for an 18 month contract that you cant get out of unless you move 25 miles away. In other words, you cant even pay a fee to cancel, but instead have to pay your $30 a month for the full term. Terrible system, and doing a good job minting unhappy customers.

This gym has anything a serious lifter could need, yet its not a meathead environment, which is the best of both worlds!

AVOID SIGNING EVOLVES YERLY CONTRACT AT ANY COST. You think that you are locked for a year but they lock you for a few additional months after the year is over. In my particular case I signed up for a year but I got sick less than 3 months after I signed and I could not use the membership. When the year ended and I called to cancel, the reception referred me to another company that does the billing for Evolve. Then I found out that canceling the membership can be done only with the billing company. This company demanded payment for additional 3 months. Customer service ends when it comes to canceling membership even if you are not using the gym.

I didnt give this place 5 stars because its the biggest gym, its not. Or because they have all the latest and greatest bells and whistles equipment, they have a fair portion of it. I gave it 5 stars for many reasons, the staff from the time you walk in and take the tour or sign up or come in a week later have always been polite and friendly. This place, very reasonably priced, offers so so much from the free weight area, to the weight machines to the large variety of different cardio equipment, to the TRX area, to the classes(zumba, body combat, sculpting, spin,etc..). Personal trainers, very knowledgeable and not $100 - $200 a session like some other places, check out packages offered. They have a womens section, but being a man, I dont really care about it, just thought Id mention it. They have crossfit equipment if thats your interest and other unique things for that different type of workout, ie.. heavy bags and more. If all that wasnt enough, after your workout a very clean locker room with a sauna and showers are available for your use. I also have a toddler, so them offering a sitter room loaded with toys and a tv is a super bonus. I was recently a member at lifetime fitness and other than a couple of different amenities, this gym offers even more for a fraction of the cost. Parking isnt the greatest during peak hours, but that is really the only drawback.

Reminds me of a California style gym, very open airy and bright. Fantastic classes!

Great gym! Not a corporate feel like a BSC, friendly staff and owners, very clean, competitive rates

Evolve fitness has The worst customer service....beware if you move because their staff are poorly trained...and if you call to cancel they will keep charging you and then blame the contract. Do not sign a contract this this aweful gym. I wouldnt recommend this gym even if it were free. Asking for corporate will get you no where. So many other gym choices and even the cheaper ones are better to deal with than this place.

Great place to work out, with great equipment and great classes.

Everyone is over the top friendly and helpful.

Not bad. Small in size and the free weight equipment is a bit worn but decent.

I agree with Joe Cagliari, they told me that I can cancel at anytime since I was there for only 6 months. Once is time to cancel they drag there feet so they can keep charging you. They told me that the only information that I need to supply is my driver license, after a month they told me that I also need to provide a copy of a utility bill.Of course they send me a letter regular mail so it take longer. So they can charge for another month.Do not you enroll in this gym is you are out of town !!!!!!

Great strength teachers. They know a lot and they motivate me to keep going so i can do what they teach.

LOVE THIS PLACE. Never have to wait and the people are super nice

As a business this place is crooked and deceitful. Their predatory practices are beyond anything Ive ever seen. I was given a verbal guarantee that I could quit anytime, but when it came time to move from the city, they wouldnt accept my resignation. They kept charging me and charging me. After repeated calls, mailings, visits, pleading and providing forms and proof that I was moving, they persist and charge my account month after month. They should be ashamed to exploit their customers this way.

Fantastic instructors for great classes--Les Mills, Zumba

To find a gym that offered sport specific training for my teenager, and I was able to find that with the trainers at Evolve.

Great fitness center, wonderful staff, clean, modern, up-to-date facility, top of the line equipment, great hours, plenty of parking. The best fitness center Ive ever been a part of.

This gym is an OK gym that could be better if the owner would re-invest in the equipment. Little things around the gym that are easy and cheap to fix will annoy you especially when they collect a yearly maintenance fee from youEquipment: your average set of free weights and machines. Very few clamps for equipment which is surprising given how cheap they are and how it increases safety when in use.Squat racks are always in use People use them for deadlifts but if they got something like a deadlift bar jack (Look it up Evolve Fitness), people would not need the squat racks to load up their weight and do them elsewhere.The preachers bars grips have been loose and are tough to grip (again, an easy fix). Same thing with the pull up bars and tricep pull down barsParking is very tight especially before and after work. Their solution is to tell you to park in other businesses lots that are not well lit and far away. I get there is nothing that can be done about this but the owner still reserves a spot for his car near the front door instead of offering it to patrons. I parked in it once out of frustration of not being able to find a spot after 15 minutes of trying/waiting for someone to leave. I got a note on my windshield saying next time they will tow my car!

This gym is phenomenal. Been going 4-5 times a week at all different times of the day for over a year now. First off - the price is great. Its not too close to a T-stop so makes sense that its priced a bit lower than some of the other places on the Red Line. But as a former member of BSC in Davis - there is simply no comparison.The equipment at Evolve is new, 100% clean, and almost 100% (see below) in awesome working condition. The people that work there are, for the most part, friendly. The gym-goers are pretty respectful overall. Its fairly easy to get a workout in at almost any time - the squat racks and flat benches, as in every gym, are in high demand in the evening hours. That being said, Ive never waited more than 10 minutes for one. The cardio equipment never requires a wait.A few improvements:1. Spinning bikes: There really are no spinning bikes for people who dont do classes to use. The two bikes they have are either A. broken (the seat, handlebars do NOT stay adjusted and move through your workout, this has been a problem for over a year now), or B. labeled to be used only for 5 minutes. Pop a REAL spinning bike on the gym floor like the ones in the spinning studio- would be a massive improvement.2. You could consider replacing a Smith machine with an additional squat rack.Otherwise, this place does it right. Join - you will not regret it.- Update 1+ year later - this place continues to be phenomenal. They have yet, despite my pleading, to fix the one spin bike that one can use without going to class despite my almost three years going there. I deduct one star for this spin bike issue - seriously, with a gym this big, get two spin bikes to put on the floor or allow gym goers to the spin studio when class is not in session. Other than that, things continue to be great.

Great Facility, Great Staff, Great Classes, convenient hours

I used to be a member at 24 hour fitness and Boston Sports Club and believed I was getting a bang for my buck until...I joined Evolve Fitness. It doesnt matter what time I come here, I never have to wait for the cardio or weight machines (all of which are brand new and state of the art). Most of the time Im able to occupy two machines at once when Im doing a more vigorous workout and I never seem to bother anyone. Other times I take the Spinning, Yoga and CX classes, which I always leave drenched in sweat. I am so spoiled now. Evolve has changed my standards and I dont think I can ever go to another crowded gym with sub-par equipment ever again. Sorry 24 hour and BSC, but its true.

Great place for those who have never been in a gym or hardly go to a gym:They hire trainers who have no knowledge or experience, however could be professionals in other areas such as clothing retail.The insignificant equity owner, not so lucky luc__, yells and is very demeaning to the female customers.Caveat emptor... WOW

Evolve Fitness provided me with the overall gym experience. My membership included everything that I needed, from cardio equip to free weights to the group classes. When you are searching for a gym to join, check them out.

Very very bad management, the manager is very rude, they are just busy with other female emplyees.equipements are not clean, and also the employees are not trained well, they just hire any one, the worst gym I ever joined,, they signed me up in the Natick MALL but I didnt know that this gym is worst, I signed up for no contract and told to the receptionist in gym that CANCEL my membership and she did some thing in the computer and said it is canceled but after I month few months I realized they are charging me money so I called them and they said I have to call an other company to cancel my membership...they are just BAD BAD,, guys join any other GYM not this

Could not be happier with my selection. As I looked around at several gyms in the area, but Evolve had the equipment, the staff, and convenience I needed.

Only gym in the area with that have stepmills!!! Very clean and awesome employees!

You just cannot cancel the membership even if it is open ended.

Great gym...clean

Great place.

What else can I say, its got everything you expect from a gym.

Great gym!

Competitive prices