Extremely professional and knowledgeable. Everything was explained in terms I could understand. They even came out on Saturday without charging more. Extremely impressed with this company! Thanks so much!!!
Outstanding service. Our crew was in and out with minimal damage to the yard. They also provided good recommendations and tips to keep our system performing well. Wonderful local business. Highly recommended.
These guys came right out. Did a great job. At a reasonable price.
Jason is the best.Great customer service, professional and very knowledgeable.Thank you Jason so very much!!!Great prices for septic clean out.
First time I’ve ever used Burleson SepticService. Nothing major, just a routine service on my conventional septic system. They were flexible with my schedule and were on time as promised. They even called me ahead of time as I requested. The technicians were respectful with my property and very friendly. I highly recommend this company!
They are professional and they are very knowledgeable about septic services
Very professional, used them for years did a great job for us everytime.
If you need your septic cleaned please please contact them and they will get the job done!! Starting with Melissa she has the best customer service and she cares about the customers believe me I called 20 other companies and did not get any where near on the customer service. I’m very thankful I found them and they will have my business for ever!
Very Polite Gentlemen and Excellent Service
Great service! The guys were very professional and kind. They answered all my questions and educated me in the process. I will be using them again for any future septic cleanings.
Rick responded quickly, fixed the problem quickly and efficiently, and charged for the job very fairly. I recommend this company without reservation
I would you to know that Dylan did a fantastic job with my septic cleaning. He was very knowledgeable and helpful with letting me know things I should do with my system. A very fine young man! Thanks for sending him.
Rick did great job helpful information on keeping my septic working properly.
They came out early and I had rick Grubbs he was very Professional, had one of the best attitudes, and very knowledgeable I will be recommending themThank you burleson septic and Rick Grubbs
First time getting septic cleaned out (510.00) thought price was a little steep but needed to get done. Crew showed up on time and no later than 15-20 min. out the door. Was a little disappointed that I had to wait for 30 min for tank to fill up and had to close lids myself. I think for that price I should not lift a finger. Overall great customer service over phone. RECOMMEND.
Had my septic system cleaned by Burleson Septic. Rick Grubbs came and completed the job. I was thoroughly impressed with Rick’s work, his knowledge and his tips! The price was reasonable as well. Burleson Septic must be proud of having someone as genuine and hard worker as Rick. I will definitely use them again and highly recommend Burleson Septic. Thank you Rick Grubbs for making me a happy customer!
Punctual and dependable service.
Very timely service I was quoted that someone could be out between 3 and 5pm they ended up coming at 1130am when I called at 10am. I was told it would be $515 since they would have to dig up the access lids and it included cleaning, and clearing any clogs and was also warned of a $125 fee if there was over 300 gallons of extra water. When I had called a few days prior to get a quote on how much they told me they did not charge tax but when they were finished and gave me the bill it said an extra $20 for taxes was added, Im not sure if I was just told incorrectly or what happened there but thats not a big deal all around it was great service and the guys were really nice and informative, I will definitely recommend them.
Melissa is very good to work with. Friendly and up front. After contacting several people concerning my septic system, Burleson Septic is the only company that showed any interest in my problem. All I received from others was NO returned phone calls and excuses as to why they could not get to my problem. The guys from Burleson Septic that came out and worked on my septic system were super. They were friendly, knowledgeable, hard working, and fun to be around. Highly recommend this company.
Very good company! Reasonable price! Fast, friendly service!
Great service at a very reasonable price. After thoroughly cleaning my aerobic system the work area was left in perfect condition. The best service I have received in many years.
Melissa and the entire crew at this company are wonderful. The only ones we will use!!
Guys came out and were very nice and on time
I want to thank the kind lady who always answers the phone at Burleson Septic Cleaning. I may be mistaken, but I think she is the owner. This company handles the septic cleaning at several of my properties- they are punctual, honest, thorough, and responsive. As a business owner, I appreciate this level of professionalism. I am not one who typically posts reviews, but NICE WORK, Burleson Septic Cleaning!
These guys are the best, I used someone else and 3 days later it was overflowing, well worth the extra money, they care and are professional and called to check after the work, highly recommend, dont waste your money or time with another company, these guys rock! They are the best! Thanks so much! We will always use yall from now on!
Our whole system stopped working not only did Rick suck everything out but he washed it down and gave me a lot of good information.
Good bunch of people, very freindly, they drove out of their way to arlington to help me.
Being our first time having to have our septic cleaned out was an interesting experience. After doing my research on different companys and reading many reviews, we decided on this company. And we are extremely glad we did! Called them this past Saturday morning and Rick was at our home within the hour. Since we didnt know much about our septic system he took the time to explain the does and donts, explained exactly what type of septic we had and even found the reason why our alarm was going off. And my husband was able to fix it with a simple zip tie that afternoon. After just one time I can say we are now life long customers. They hands down are the best. And they are very lucky to have such a curtious, knowledgeable, and all around great man working for them! Our septic tanks are well cleaned and ready to go for the next few years!
OK so there will be a part two to this:But I am new to the whole septic thing. I called asking for some guidance and they took their time with me answering questions. It was a huge help, and I will be calling them again (and updating this review) when I get a cleaning done shortly (About $450).
Great company, good people. I have been using their service for 25 years.
I would like to say they are excellent! They provide a service that everyone knows is a terrible one:) I called them out because I needed my aerobic septic system cleaned. Not only did I get the service requested, I got a very knowledgeable service from Kevin. He was very polite, courteous, and prompt! He answered questions I had about my system, and advised on things I could do to prolong the use of my system. There are others in this business, but I would recommend them for it. They strive to keep everything in your yard as if they were not there and minimize the impact on the lawn if possible. As their trucks read, #1 in the #2 business!!!!
They say there 24 hour service, but when i tried to call for help there was no answer at all or no call back !!! Bad business.