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United Agencies Insurance
100 N 1st St # 301, Burbank, CA 91502, United States
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United Agencies Insurance

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Sc
Review №1

I have been using United Agencies Insurance for over 16 years now and they are extremely professional. I have been approached by many companies trying to get our business over the years, but have politely turned them down. It is hard to change to another company when Jeff Ramirez and the rest of the team take care of you like family. Jeff has always gone out of his way to make sure I have the most competitive rates with reliable and credible companies for all our insurance needs. I would highly recommend them. You cant go wrong with Jeff and his trustfulness, dedication and high level of customer service.

Le
Review №2

My roommate and I were looking for cheaper car insurance and we were referred to Mercury. Sophia is the agent we worked with. She was very nice, and made the process very simple and quick. Love Mercurys breakdown on coverage, plus they are saving me some money. Very pleased!

Fr
Review №3

Matt S. is a fantastic agent. We are a very particular company and choose our vendors just as carefully. Matt won us over after only 1 other attempt, an astounding feat in our eyes. His work qualities speak highly for the agency he represents. Hes extremely responsive and follows through on everything, which is a much appreciated quality.

Ra
Review №4

You simply cannot ask for more from an agency. Matt S. and Jeff Y. have always taken fantastic care of us between our GL, Property, W comp, Auto, and Medical. We consider them personal friends and can always confide in them. Trust me, you need a solid team guiding you through the insurance world. These are the guys. Ask for Matt and Jeff if you own a business, youll never regret it.

Ly
Review №5

Sofia has been my insurance Agent for many years and has been very professional and knowledgeable. She is always available to answer any questions and has a wonderful personality. You could not find a better Agent. I highly recommend her. She’s fantastic!

An
Review №6

I purchased my auto insurance through Sofia, she was very helpful and professional. I was able to save more money, and have better coverage/deductibles. I recommend this company to help you with your insurance needs.

No
Review №7

I purchased auto and home insurance through Sofia Madero about two years ago she gave me more coverage and a lower price compared to AAA who I had my insurance with. If you want a knowledgeable Agent I would defiantly recommend Sofia. United Agencies is a great company.

Gl
Review №8

I have worked with United Agencies for decades. From auto, life, house, and business insurance they have done a great job. Jeff G. wrote my wife and I life insurance policies over 20 years ago, and 4 years ago Chris S. wrote life insurance policies for our business. I cant thank Chris and Ivonne enough for the time they put into helping us get the life insurances right for our business. Last year we then had them setup health insurance for our small business. When we had issues when communicating with Blue Cross, but Chris was there to help straight out our issues with Blue Cross. UA will be there when you need them. I highly recommend them especially the Chris S. and Ivonne M. team!

Ch
Review №9

I had a wonderful experience with United Agencies. My agent S. Madero was very knowledgeable in the business, extremely responsive to all my questions and concerns, very patient, thoroughly efficient, professional and trustworthy. I switched from a company that I had been with for over 30 years. I didnt feel pressured or fast-talked by Ms. Madero. Shes a breath of fresh air and it was a pleasure doing business with her. The rates are competitive and affordable and I am happy with my decision to do business with United Agencies.

Ju
Review №10

I’ve been insured with United agencies for 18 years and I have had the best agent Sofia Madero. She is always quick in responding to any questions or concerns I have. She always informs me of any updates or changes. Great agency I recommend to everyone.

Da
Review №11

I have used this company 3 times to research and implement a health plan for my businesses. They are responsive, knowledgeable, professional and a pleasure to work with. Highly recommend. Yoselin and Sarah Prince are both great!

Ro
Review №12

United Agencies has been my business insurance agents for nearly 30 years. The owner Ken and his staff take care of my small company like I am their biggest customer. For many years I dealt with Ken when he would come to my office. I thought he was a a small agent due to the personal service he provided. Several years later I visited his office to find he had about 60 employees! I was shocked that he has such a large operation yet always had taken time to check on my business. His employees Yoselin, Sarah and others show the same care towards me. Five Stars for United Agencies!

SI
Review №13

This agency is fast, friendly and knowledgeable. Excellent staff and great customer service. Sofia Madero was very friendly and patient and gave me what was the best deal!!! She will listen to your needs and recommends what is in the best interest for you . I would definitely recommend this agency to anyone.Maria Ibarra

Yo
Review №14

United Agencies is the best. We use them for our Auto, GL, and WC insurance. Jeff Ramirez and all of his team have always been quick to reply and very helpful. In the 13 years of doing business with them, I have never had any problems or complaints about the company or staff. I have nothing but great things to say about UA. Thank you for all of your help throughout the years.

ga
Review №15

Lucy was very helpfulI called to add a car to my policy and it was very fast and smooth transactionit was a very pleasent experienceTHANK YOU LUCY

Su
Review №16

I have had my auto insurance policy with Mercury Insurance for many years and they have always been a reliable & professional company to work with. It is especially nice to know that they are there for their customers during these difficult times as well. Due to the Covid-19 pandemic, it was a nice surprise to find out personally from my insurance agent, Sofia Madero that I would be receiving a discount in order to assist their customers during these uncertain times. If you are looking for an insurance company that will meet all of your insurance needs, I highly recommend contacting Sofia Madero at the Mission Hills location. She is very knowledgeable and will do whatever she can to get you the best possible coverage for your auto and home needs!

Ry
Review №17

In my experience, the team at UA is wonderful. My benefits policies have always been received more valuable by my employees and their families because of the face to face, down to earth and entertaining efforts our agent Chris delivers when presenting to and counceling our employees as they make their decisions from our plan portfolio.

Ad
Review №18

Matt Sturgeon found my dog rescue liability insurance when truly no one else could/would! He came through for us big-time!

Li
Review №19

Dustin and Yoselin are very helpful coordinating insurance and HR coverage for our small business.

Wi
Review №20

Ive been dealing with UAI for a few years now, specifically with Lucy Cruz. her professionalism and helpfulness will have me doing business with them for years to come. Shes gone above and beyond in her efforts to find me the policy thats best for me.

St
Review №21

United Agencies and Yoselin have been great, always responsive and helping us with any questions we have.

Al
Review №22

Do not work with them! They are super unprofessional. They gave me insurance for our television show, only to then drop us without notice because an ACH withdrawal didnt go through. They didnt even have the courtesy of letting me know the withdraw didnt go through. If I would have been altered I could have made the payment and my insurance coverage would have lapsed. Now my team is without coverage. Unconscionable. Their President Jeff Ramoz has a very testy tone on top of it. When I apologized and offered to pay the entire year upfront he responded that I should look for another agency. Obviously thats exactly what I will do. Zero customer service and very badly organized. Dont work with them. They will leave you high and dry.

Vi
Review №23

Once I realized the insurance company they had signed me up for gave me a quote at $102 cheaper than they had been making me pay, I called to complain. They spoke over every sentence I said once I was calling them out. Once I threatened to fire them, they just hung up on me. They don’t make effort or care about their customers. They’re lazy and unhelpful. Even the director of the entire agency told me that any other quote I got was wrong because otherwise it would be the same. They’re supposed to work for you, but they are more concerned with protecting their egos. They’ll hang up on you and won’t take your concerns seriously.

Information
3 Photos
23 Comments
4.6 Rating
  • Address:100 N 1st St # 301, Burbank, CA 91502, United States
  • Site:https://ua-insurance.com/
  • Phone:+1 800-800-5880
Categories
  • Auto insurance agency
  • Business to business service
  • Home insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Service options
  • On-site services:Yes
  • Online appointments:No
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