Pacific Heating & Cooling was the second opinion contractor; earlier the same day, a different contractor had visited, took one look at our 25-year-old AC unit, told me it couldnt be serviced or repaired, and charged me $109 for that 5 minutes. Specialty came that afternoon, actually hooked up some instruments to the unit, and determined it just needed freon. Its been 100% cool and comfortable in my home for the past 2 weeks of very hot weather. When it really IS time to replace, I will only call Specialty. Extremely satisfied customer here!
I have hired Pacific Heating & Cooling to service both my AC and furnace, and have had the pleasure of dealing with Scott and Christian for these services. They are very knowledgeable and competent, respectful of you and your home, and easy to deal with. Price and ease of scheduling service are top notch. Great service.
I used a local Hvac contractor for years and never was satisfied with the repairs and so I shopped with the advice of my lenders suggestion to replace my existing heat and air system. The lender made a choice narrowed down to Pacific Heating & Cooling. They responded immediately and through the process were very professional. I gave them the go ahead and as the installation was being done they modified the ducting to make a more efficient system. They answered all my questions and the crew were intelligent, capable and considerate. This has been a great experience. I will recommend them with confidence.
Pacific Heating & Cooling installed a new HVAC system in our home. The system was well designed and has functioned well. We got a good price compared to several other bids we received. Subsequently, there were some issues with the system. For example, the motherboard needed to be replaced with the manufacturer. This company has been very responsive to service requests. Subsequent service visits have been very efficient and effective.
I cannot say enough good things about Pacific Heating & Cooling company and Mark. I had both units go down and Mark came out on short notice and had them up and running in no time. He explained what he did and what was going on and was a straight shooter. Honesty and Integrity are huge qualities I value and Mark and Pacific Heating & Cooling company must have those as their core values and truly live by that motto. I have my HVAC company for life. Thanks!!!!
My furnace and air conditioning unit was old and needed replacing. I got a couple of estimates and Pacific Heating & Cooling was the best. I cant say enough about the excellent job those three did! They went above and beyond, cleaning up the ugly looking space where the old furnace sat, installing a new air flow vent, and making sure the furnace and air conditioner units would give me the best and quietest performance possible. I highly recommend.
Had Pacific Heating & Cooling come over out to check water leaking from furnace. The technician was respectful of my home and safe during these unusual times. He unclogged my drain and explained everything to me. He did not try to up-sell anything to us, explained what the problem was and gave us our options. Great service and satisfied as usual with their awesome services.
Our experience with Pacific Heating & Cooling has been very positive from installation to annual servicing. We have had no serious problems with the furnace they installed so far. Our technician has been honest and he has always explained what we need to do in a way we can understand. We would definitely recommend Pacific Heating & Cooling to our friends or neighbors.
The lady I spoke to the day before was very nice & responsive to my issue. I was very happy they could get someone out the next day. The guy was on time. He was polite & worked quickly. Ive always been pleaded with the consistent quality customer service I have experienced with everyone at Pacific Heating & Cooling.
Pacific Heating & Cooling did a great job in providing product and pricing options that met my needs. Their staff were readily available, and responded to some follow-up questions. The new furnace is working just perfectly and cannot hesitate to recommend their great commitment and professionalism. Great!!
Very knowledgeable and professional technicians. They came out and went through my system.He gave an estimate for the repair and also gave suggestions for an upgrade. He was very knowledgeable and was able to get the unit working within a very short period of time.I was very impressed and would definitely recommend them.
Called Pacific Heating & Cooling this morning, an electrician was able to come out within a couple of hours. The electrician was polite, friendly, and very professional. In addition, knowledgeable and was able to figure out the issue in minutes and fix the issue correctly. I am glad I called Pacific Heating & Cooling.
I had the technicians from Pacific Heating & Cooling install an AC unit in my home. They are very professional, knowledgeable and did an excellent job. Their charges are very fair and they cleaned up after they were done. I would definitely recommend and use them again.
Pacific Heating & Cooling serviced our air conditioner today. They did an excellent job. I appreciate the photos and the written report. I was especially pleased that they contacted us to let us know theyd been delayed by an emergency. I also liked the way they make suggestions but dont pressure us to purchase accessories or additional service.
I had an urgent need to have my AC unit ripped out and replaced. James was able to come to my condo with in 2 hours, and solved my issue in less than 1 hour. Id hire him again in a heartbeat. And highly recommend him to any of my friends.
Awesome experiences! The tech that came out was extremely professional, fast, and kept us updated at all times. Excellent customer service. Will use again for any HVAC related items. I have used this Company multiple times and they never disappoint.
Pacific Heating & Cooling are friendly and professional. They come in, do the service needed and are on their way. I did have my entire system replaced as the existing system was old and beyond repair. I appreciated the time they spent figuring out which system would work best for us. We couldnt be happier with our system. Based on my experience, I would have no issue with recommending Pacific Heating & Cooling.
We have used Pacific Heating & Cooling services for several years and have been very impressed. When it was time to replace our units, their technicians explained to us the options we had and gave us a fair quote for the installation. They are very professional and polite.They completed the installation in a day and i was very impressed.
I have used Pacific Heating & Cooling services for several years. I have always gotten an excellent service from them. Their technicians are very professional, knowledgeable and efficient. I rely on them for all of my heating and cooling needs. Their charges are very fair.I would definitely recommend them.
Outstanding job done. Called and requested a second opinion on an earlier quote. Pacific Heating & Cooling sent out service technician immediately who fixed the problem expertly and quickly and saved me a lot.I am very pleased with this honest company and will hire them again.
Technician was polite and cooperative. Put on booties over his shoes. Two hour repair accomplished in time and cost was as advised. Have hired Pacific Heating & Cooling for years and will continue to do so when needed. I highly recommend.
Great customer service. The technician who came out was professional, detailed, and very knowledgeable. I didn’t feel pressured to do anything unnecessarily, and he made sure I understood what the issues were now and possibly in the future. I would highly recommend Pacific Heating & Cooling, especially Mark..
Technician from this place showed up on time and taught us everything we needed to know about HVAC while he diagnosed and fixed our issues. He was super courteous, kind, and told us when he definitely knew or did not know the answer to a question. Super helpful and recommend!!
Mark was very helpful and knowledgeable. He offered the right solution. His guys were in and out in less time than expected. The furnace is quiet and efficient, my home is completely warm without cold spots. His customer service and efficiency is so high that I have already booked my AC replacement.
From start to finish, very friendly, knowledgeable and honest. Did not try to sell me a new unit even though it may be time for one soon. Mark diagnosed problem quickly and replaced thermostat and was good to go. Will definitely call them for future HVAC needs. Very flexible hours as well. Big thumbs up guys.
I chose Pacific Heating & Cooling to help me with my non-working wall heater. My technician arrived on time and was very professional. He explained what the possible causes were and proceeded to fix it as he had the parts on hand. Im very happy with the work provided and hopefully I will get a few more years out of my old heater!
I requested a service from Pacific Heating & Cooling and I was able to get same day service. Mark was very professional and friendly. He did a thorough job while also taking the time to explain everything in details. He as well offered helpful tips for maintenance! The price was very fair and the job did not take long at all. I would recommend him in a heartbeat.
Mark from Pacific Heating & Cooling is really nice and very professional. We were set up to have the A/C unit installed between 1 pm to 3 pm, and he called us in a timely manner to let us know he would be a little late. Most businesses dont even give you that courtesy call which I wholeheartedly appreciated from Mark. He really saved us from the cold weathers!
Had a great experience with Pacific Heating & Cooling. Excellent work from start to finish. Mark is easy to talk to and very knowledgeable. Im impressed with the service delivered. I highly recommend them.
Great service by true professionals. The installation of my new furnace system was handled by two knowledgeable technicians. They both kept us informed about their progress, answered our questions and left the job site in perfect condition. I highly recommend Pacific Heating & Cooling.
It was the 2nd time using Pacific Heating & Cooling. I requested for Brian since he resolved a big problem during his first visit. He saved me a lot of money.He was also determined,dedicated, and patient. I’ll highly recommend.
Mark gave us very friendly professional service and advice. We were very comfortable with his explanations of our problems and options to solve our problems. He quickly finished the job. Will continue using their services.
Mark from Pacific Heating & Cooling was awesome. He took the time to clarify and show me what the problem was. Once everything was tested and working up to his standards, he stayed to make sure everything was working properly. Highly recommend this company!
Excellent customer service and exceptional workmanship I was very impressed with the quality of care to their customers. The service guys who came to our home were very professional, knowledgeable and informative. They found the problem promptly and were pleasant and informative to us throughout the process of repair. We are very satisfied.
I was really happy with my experience with Pacific Heating. Cate who answered the phone was really helpful and knowledgeable and got us a same day appointment and quoted us a reasonable price. Mark called shortly after to let me know he was on his way.Once here he checked our problem and corrected it in an instant!The quote was consistent with what I was told on phone.Thanks to Cate and Mark for the excellent service.
Mark from Pacific Heating & Cooling came in last week to repair my furnace that had broken down. Just as I had explained to him over the phone on the issue that I was facing, he made his diagnosis even without necessarily coming to check it out physically and gave a very fair estimate. He repaired it and within no time, the furnace was back to normal. Am happy I entrusted Pacific Heating & Cooling for the job.
We had an air conditioning unit installed by Pacific Heating & Cooling Company on Monday. Mike and the crew showed up on time, worked through the day and by 5 pm we had air. The mess was cleaned up and hauled away. The guys were very polite and professional. Great job! Looking forward to a solar installation done as well.
We are very pleased with the service we have received right from the initial appointment to the completion of the installed products. Our new HVAC units are working great.All three employees were absolutely amazing, thorough, and empathetic, and I will be definitely be asking for them by name should any other issues arise.
Our furnace stopped working late in the evening and we called a number of companies and left messages. Only a Pacific Heating & Cooling technician called back and check his van for parts for our furnace type but he did not have it. He promised he would call office to find the part for us and schedule a service call ASAP. Next day another technician came and the furnace was fixed. Thank you.