They came to my house on Labor Day. Kept me up to date by calling me with exact time they would be at my house. Very professional and helpful with issues about my dryer. Would use them again.
Excellent service! Same day appointment. Identified issue and fixed it right away. I would use this company again.
Professional technician, quickly fixed my dryer. Highly recommended!
David came out to take a look at our 2 year old dryer. He was able to reset it for us( letting me know it was no guarantee it would do the trick) and thankfully it got the job done. Super friendly and honest service tech. Would highly recommend to anyone in the Burbank area looking for a reliable appliance service company.
I love these guys. Alex has been to my place to fix our stove, fridge, oven, and today our Dryer. He is ridiculously generous with the pricing and has come on same day requests (like today). I called this morning at 10 am and they were here by 2, problem fixed by 2:45.Theres not a better compliment I could give, other than to fully back them with 5 stars. Theres no need to look further for your repairs.
Alex came when he said he would, he had to replace a part. He communicated well and was able to repair my Bosch stove when I was convinced I was going to have to buy a new one. Thank you!
I called Alex to fix my washer. My neighbor recommended him as they used himn before. He came out same day and found the probloem (broken belt) in
Our washing machine stopped working so we gave Alex a call. He promptly responded and assessed the situation. He fixed a blocked water hose and then discovered a problem with the agitator. He fixed both problems in a timely manner. He made sure everything was working well before leaving. Highly recommend Alex to fix your appliances!
The repair people, both named Alex, came to repair our oven. They were very nice, accommodating and fast! I highly recommend!
Im very happy with Burbank Appliance Repair. They were responsive and my dryer was fixed quickly. Pleasant people to deal with. Thanks so much.
Fast, high-quality service for my Kenmore range. Reasonably priced and amazing same-day work. Thank you! Highly recommended for appliance repair.
Alex was wonderful to work with. He explained everything he was doing and fixed my fridge very quickly. He was kind and personable. I will definitely be using them for all my appliance repair in the future.
I had to call a repair man to fix my washing machine, after I had washed a crumbling rug. They cleaned the filter ((thank God it wasnt the pump) and after a kind reminder about washing rugs, all was fixed. Thanks for a job well done. I will definitely recommend and call again. Hopefully, it wont be from washing a rug.
Alex was great! On time. Great communication. Expert in the field. Parts readily available. Cost upfront. Job done within the hour. Price great. Honest. Clean. Professional. A+++ Dryer was not heating, after Alex fixed it worked like brand new. Advised additional repair at a great price. Thank you Alex for great service in the field of dryer, washer and refrigerator service and repair. Will be calling back. Return customer.
I called yesterday morning and the the repairman was here before 11AM! Not only did he fix the fridge and freezer doors (they were sagging and losing air) he reattached the seal at the bottom of the fridge we didnt even know was loose! Excellent work, prompt, courteous and even gave us helpful hints on how to avoid the same problem in the future! I highly recommend Burbank Appliance Repair!
Alex came promptly and fixed my fridge in a timely matter. He explained what was wrong and what he was doing clearly and was very friendly. Definitely recommend this company!
Alex has come twice now to fix our dryer. Everything has been great. He’s an excellent service repair person. Highly recommend Alex!
We had a great experience! I called Saturday morning when our clothes washer stopped working, and Burbank Appliance Repair was out to fix it at 9:30 Sunday morning. Did I mention that they came out Sunday morning...!!! It wasnt cheap, but what is any more? Very happy. I would definitely refer their service again. Thank you Burbank Appliance Repair.
By far the best service in town. Alex saved me a fortune by fixing my washing machine. Definitely recommend them
Oven circuit board went out on my Amana range and Burbank Appliance Repair came out same day and fixed completely...on a Sunday! Was treated fairly and priced reasonably. Cannot thank you enough!
Came on time, competitive prices, completed work in timely manner.
BAR is efficient and friendly. Alex showed up on time and was super nice and helpful in his suggestions for my new fridge (turned out it would be better to just get a new one)
Alex was very professional. He knew immediately how to fix my dryer. I highly recommend his servicing.
I think the first 2 reviews are a scam! Both those reviews showed up at the same time as when i was robbed by these people! I told them I was going to tell everyone I knew in Burbank not to use this company! DONT use these people!!!!Heres what happened...I called them to repair my washing machine. It was leaking. I wasnt home when they came. My husband was home. They told my husband the dryer was broken as well. IT WAS NOT!!!! They changed out a part in the dryer. Now my dryer doesnt even dry. They charged me $100 for parts and $500 for labor!!!! They robbed me of my money and pretended to repair something that wasnt even broken. Their website says Burbank but they are not a local business, their website says they are part of the BBB which they are not!!! I would have reported them to the police if I thought I could. I have to call another repair place to come and fix the dryer that this company broke and stole a functioning part out of my dryer! Before they came, my dryer was not broken and it dried within 20 now after their debacle it takes almost 60 minutes! They fixed my washing machine! But at what cost!
Alex 1 was AWESOME! He was here within 30 minutes. Figured out the problem, had the part and fixed it all within an hour! Saved my food. Couldnt recommend them more.
We called at about 8:30 and they said that they would come between 9 and 12. Sure enough he came at about 11:00 and went to work. It was $45 they said to diagnose the problem and we were happy to hear that that the diagnose part is included in the total cost if you go with them to do the job. Over all I have no problem with this company...the price was fair (once he worked with us on the price), and the guy that came was nice and got the job done quickly and our fridge works great now. I would call them again for another job.
I had a technician named Alex whom was very thorough and knowledgable.He fixed my refrigerator quickly and even vacuumed under it for no extra charge.I recommend this place.
The technician Alex was great. He fixed my dryer even after Sears said it couldn’t be fixed
Alex was great! Thoroughly inspected my washer machine and fixed any leaks/problems I had with it
Excellent Service. Saved Hundreds of $$$$$.
Fast and friendly great service! I was very pleased with the service I received from Burbank Appliance repair.
Great experience! They had my gas stove burners repaired in no time! Friendly and professional
Good company very polite tech helped us a lot
Was very happy with the price and service! Originally I contacted Smith Brothers because my washing machine was not spinning.They sent out a repairman who diagnosed my washer and told me that I needed to replace the drum.He gave me an estimate of $600 for parts and labor! I told him it was too much and proceeded to call Burbank Appliance Repair for a second opinion. Sure enough the Tech said my belt had broken and all I needed was to install a new one. I agreed to do the repair and my bill only came out to $175 with parts and labor. Not only did they save me $400 they also gave me tips to prevent future issues. A++ SERVICE!!!!!!!!!!
They came out the same day, quickly diagnosed the problem and fixed it right away! I highly recommend them!
Where do I begin...the only reason these people even get one star is because they showed up.The repair man came out and was the grumpiest man Ive ever met. It was like, I was so inconveniencing him to even be at my house.We had a broken washer, he told me the part he needed. I ended up calling whirlpool direct and having them fix it (although the part he said he needed was the WRONG part and it delayed my washer getting fixed by another week).While he was here, we also had him install a side bent onto our drier. I told him we were doing that so we could push the dryer against the wall.He left without hooking up my dryer and testing it. Didnt push it against the wall either. I guess he couldnt be bothered.So after I finally got my wasnt fixed, I tried using the drier. My house wreaks of gas, and the hose that my husband had to attach fell off. Not only that, but the drier started to leak water. Its a stackable unit, so its not like the washer would leaks from the top (the washer sits on the bottom).So we call this company and tell them the drier is pouring water from the hook up that he installed. Im on the phone with the guy, watching my drier lean, and hes like, thats impossible. He literally tells me- planes are meant to fly and cars are meant to drive- a drier cant leak water.W. T. F.Im STARING at my drier leaking water from the vent they installed.He does not offer to send someone out. I tell him Ill just go ahead and share my experience online and I hang up.Im in the middle of writing the review and he calls me back- super aggressive and tells me how this is not his fault. And then, he tells me how the repair guy had told us to get a new vent hose and how we didnt listen to him.(WHIRLPOOL HAS a Warning sign on the back of the dryer telling you that the kind of vent HE SUGGESTED catches fire and do not use.)At this point Im just so frustrated that he called me back, not to apologize and say hey Im sorry, Ill send someone out to just make sure it was installed properly. No. He tells me, you have two options- call someone else or we can come out and charge you if thats not the issue. HA!! As if I would give this dude another dollar.I said no tbanks, Ill call someone else and just write the review. He said, thats ok, weve been in business since 1996 so were ok. I said, well, yelp wasnt around in 96, and if you continue to treat your customers so poorly you will be out of business pretty soon.Anyways, I just stuggest to call someone else. The customer service and follow up is so poor, and shoddy work to make a buck. Call anyone else.
Thanks for hep!
I called Burbank Appliance Repair after calling 3 other companies. Each one of them eft a bad taste in my mouth. The first couldnt come out until two more weeks. Thats completely unacceptable when I have a full fridge of food which will spoil. The 2nd & 3rd wouldnt give me any prices over the phone. Burbank Appliance Repair offered me a very reasonable ballpark estimate of what the repair may cost and sent someone out that SAME DAY! Most incredible (and what inspired me to leave a review) is that the whole thing actually cost me substantially less then even the ballpark figure they quoted me over the phone!Great company. Great work!
My refrigerator had a defrosting problem and I called Burbank Appliance Repair. Technician came at the scheduled time but he spent almost two hours trying to figure out what the issue was and could not find the issue. He quoted me $250 if a whole evaporator assembly needs to be replaced.Of course, I refused such a ridiculous offer and paid $65 for diagnosing problem (technically for nothing as he could not find the issue). I checked the questionable parts by myself with multi-tester and found that thermostat was not working. It took only 5 minutes to find out the issue. The part was only $20 and it took only 15 minutes to replace.This place seems to be unprofessional service. I will never call this place again.
They don’t repair microwaves.
First to answer, here in 2 hours and fixed!