I had Jonathan out for some plumbing work and quotes. He was very nice and addressed all of my needs. He worked thoroughly and efficiently. He seemed very honest in letting me know what my best options were. He fixed a few things for me and gave me a quote for a larger job. I will be coming back to him for the bigger job in the future.Tyler came out at the same time to check out my AC. He was thorough and efficient as well.I will definitely be using this company in the future and would highly recommend them!
Justin came over and did an excellent job installing a new sump pump for us. He was very friendly and explained every step very professionally. I would highly recommend him to anyone.
The tech that arrived was Kyle. He did a fantastic job and left nothing behind. He was timely and professional and we are very pleased with his work.This was the second time weve used Celino and they will be our first choice for any future needs.
Adam came on time and completed the work in a thoughtful, thorough, and professional manner for the price quoted. Highly recommend Cellino. Was very happy to find a plumber that would take a service call in the evening. Had peace of mind that problem was solved before going to sleep.
If I ever need a plumbing service again, Cellino Plumbing will be the first one I call. The whole experience was pleasant and professional. The customer service was incredible, offering me first call the next day because they wouldn’t have been able to make it until later. The plumber showed up on time and completed my faucet installation quickly and explained everything he was doing before he did it. Not to mention, the price was very reasonable. I would definitely call them again!
We used Cellino Plumbing to replace our sewer line and they did a great job. Their employees were very professional and kept us informed throughout the two day job. They were on-time each day and worked diligently throughout the day. They left the site in great condition and even came back a few days later to replace a small section of the sidewalk that was damaged during the sewer line replacement. I would definitely recommend them.
The staff were intelligent, trustworthy and professional. I had a combination water/boiler installed and it could not have went any better. There is not a single detail overlooked. Exceptional quality and exceptional service. Will be using Cellino for future projects. This is the first project I’ve hired out since moving in that I did not have to do some type of finish work after they were here. Very pleased!
What a fantastic experience! Dan, the technician arrived on time and ready to work. He was here for a furnace tuneup and noticed an issue immediately. The issue was addressed, fixed and my furnace is running great! I am all set for this winter. Thank you again!
My experience with Cellino was exceptional! They replaced an old mini split cooling and heating unit on our third floor. Our Technician Adam Bush was was amazing. Very professional, knowledgeable and courteous. Other than my brand new unit, couldn’t even tell they were here. Our home is cleaner than we left it. Great work all around.
Andy the technician came out to look at my central air unit that wasn’t working. He was very friendly and explained everything thoroughly. He worked quickly and efficiently and the prices were excellent. Only reason for 4/5 stars was the appointment time was not met and there was no window of when he would be there which was inconvenient. Otherwise I would recommend this company to anyone.
Tyler was awesome. He found the problem on the air conditioning unit quickly, explained it and fixed it. Thank you so much for being honest, respectful and considerate! Will definitely be calling this company back for any future repairs needed 😊
Cellino did work at my daughters single house in Buffalo NY. They installed electrical suspended air conditioning units. Not typical air conditioning duct system. Chris the site supervisor was clearly knowledgeable, experienced and a great professional to work with!Outstanding professional service and work. A pleasure to do business with!We highly recommend Cellino!R. Quintana and Mariah Cruz
Very pleased with the quality of work done to replace sump pump and piping. Price of service also affordable.
From start to finish its hard to improve on perfect. The crew that preformed the service for me was great. When you have employees that enjoy what they are doing it shows in every aspect of the job performance.From start to finish everything ran like a fined tuned watch.
Cellino plumbing was very prompt in providing me with a service call for my tankless hot water system. I called Monday morning at around 750am and they were still able to work my into the daily schedule for an afternoon appointment that same day. The technicians assigned to my service call were very prompt with the 30 min call out and definitely were well within the time frame that was given to me. The text message I received was also a reassuring touch. When they arrived they were very courteous and when addressing the issue, even though it ended up being something simple and stupid, they still treated it very professional. I will definitely be having them handle all my heating, cooling, and plumping issues and services from here forward!!!
The technician was very pleasant and knew what he was doing! I felt he was honest and trustworthy, explaining things clearly. He was neat and cleaned up everything nicely.Also the phone dispatcher who took my call was pleasant to work with. I am confident that I made the right choice with Cellino.
To be honest, I called Cellino after their competitor provided an unrealistic timeframe to fix our leaking sink. Not only did they provide quicker turn around time but provided a quote more inline with the research I had done surrounding the issue (as any homeowner should do). The sink looks great and they fixed/replaced the plumbing that was leaking and the coroded elbow joint. Staff was professional and no mess was left in the house.
My husband and I were blown away by how kind and professional everyone was, from the very first person I spoke to in order to book the appointment, to the person who called to inform me that the tech was on their way, to the technician himself! They were able to fit us in immediately and arrived within about an hour to fix our air conditioning- that was HUGE because it felt like quite the emergency since it had been off since yesterday! My ONLY critique would be that the technician didn’t have a mask out or on upon entering my house, and didn’t ask if I would prefer that he wear one. I had a mask in my hand and made sure to keep a safe distance, and it’s important to mention that when I requested he wear one if he needed to do any work indoors and my husband or I had to be down there as well, he said he would. 99% of the work took place outside, so it wasn’t an issue, but it is the only thing that wasn’t perfect about the whole experience (in my personal opinion). We will absolutely use Cellino Heating and Plumbing again if we need any more work done!
Ryan Anthony did a great job installing our hot water tank! It was a quick response, fair price, and polite service. Everything was explained and questions were answered. I would use them again if I ever needed a plumber.
Very professional from office staff to plumber. Clear description of service needed. Respectful of home/property. Used drop cloths and booties. Nick worked steadily and efficiently to get the work done. Couldnt be happier. Will use Cellino again for sure.
This was my first experience with Cellino and I was very impressed and satisfied with their professionalism, and response to a difficult emergency situation. Jill handled my call and stayed with me until she could locate an available technician. The technician, Daniel Neuman, was knowledgeable, skilled and very helpful. I would highly recommend Cellino Plumbing.
Excellent customer service from the time of my phone call through service completion!Sr Technician, Tom Olson, arriving on time, maintaining a courteous and professional demeanor, diagnosed the problem after listening to my explanation of the signs I saw during recent heavy rain and from his inspection of the area. I will not hesitate to call Cellino again should any plumbing issue arise in the future. Thank you so much!
This is our second time using Cellino and they have been great on both occasions. The initial phone contact was very professional and I appreciate the constant communication regarding the status of our service person. Definitely recommend!
Nick was very professional and pleasant . he did a great job fixing the water heater.
Kyle and James were so professional and nice. They explained everything in detail and did an excellent job. I would highly recommend Cellino plumbing to all my family and friends!
Cellino Plumbing was excellent. Came out in three days for our non-urgent bathroom faucet repairs, did all the important things that are lacking with contractors by calling the morning of, when they were about 30 minutes out and then explained all the work and costs up front so there were no hidden charges or work later. They made recommendations without the hard sell, worked cleanly and quickly and made sure we were satisfied with the work before leaving our house. Prices were also very reasonable. Tom Olson was great and we would highly recommend both him and Cellino for any of your plumbing and HVAC needs.
We had Cellino plumbing replace galvanized pipes in our basement and do a few more repairs/ installations for us. Our technician was James. I can’t say enough about his professionalism about his work. He and his assistant arrived on time. They did a lot of services in a short time period, were very clean and courteous. The company as a whole was great to work with. We highly recommend this company!!
So far diagnosing the issue went well. I was skeptical at first given that I couldnt get a solid appointment time, but Kyle was wonderful and quickly and professionally diagnosed my issue. He had to pull and put back the toilet and left my bathroom spotless which I was pleasantly surprised with.
Cellino was able to come out same day to give me a quote for work needed. The technician James was very knowledgeable; talked me through and showed me the issue, rather than just telling me. They were able to schedule the work we needed for the following week. Ken was on time, professional, kept us updated. He gave me suggestions for the lawn and for settlement the next few months. This was a stressful time and I cannot say better things about Cellino’s work! Would definitely recommend and will call them in for future needs!
Cellino Plumbing just finished a second job for us. For both jobs estimates were clearly outlined in advance of the work and were spot on after both projects. Nick Piracci - our technician, is knowledgeable, skilled, polite and demonstrates a strong work ethic. We will certainly call on Cellino again - and recommend this company to our friends and family.
Replaced sump pump. Justin was excellent; would happily call again.
Repaired leaking furnace dehumidifier and serviced AC units as well as checked water heaters. Dan, our technician, was thorough, knowledgeable and delightful to work with. Explained everything bein done. Good work.
Fast. Courteous. Efficient. Highly recommend.
John C. is a great technician at Cellino. He came to address a water leak after a new toilet install and was extremely thorough in his work and explanation of everything he did and checked in the plumbing. I was really impressed with the time he took to explain his work to me and show me important plumbing valves and shut-offs. I have used Cellino for the past few years and feel comfortable calling them to do work in my home.
The Cellino technicians installed a new a/c and furnace. They worked overtime to make sure the work got done that day. They were very professional and respectful and cleaned up everything when they were done. I highly recommend Cellino Plumbing and HVAC! The office staff was also very professional and easy to work with.
I liked several things about Cellino:1- I received quotes from a few different companies and Cellino’s price was competitive.2- The quote was itemized and it provided a best case & worse case price.3- The crew that did the work was very professional and explained their process and what to expect.4- The office staff was very responsive and easy to work with.I’d definitely recommend this company to family and friends.
This was our first time using Cellino Plumbing. They replaced our old pipes from the basement up to the second floor. They also replaced a large portion of the venting system. Nick Piracci was our main technician but Justin was an awesome assistant that he brought along. Nick was very knowledgeable and explained everything very well. When some issues came up, as they always do in old houses like ours, he was quick to respond and provide a solution. Both gentlemen were very nice and professional. We would gladly recommend them, and will be calling in the future whenever we need assistance. Thank You!
Friday evening...clogged main drain to street. Impressively quick service; on site in less than an hour. Service tech J McNeil was professional, helpful and informative. Explained all the steps as he set up, cleaned the clog and gave me a video tour of 3 drain line. Explained why the clog possibly occurred and suggested preventative measures. Very Satisfied!
I liked the service. He was on time and very helpful. He answered all questions and gave me advice on another matter. I would recommend him. I have home warranty but this plumber makes their service seem worthless.
Totally impressed, goes out of their way to solve my problem, great value
Dan was wonderful. Very respectful of my home when he came in... He explained everything to me in detail. This is the 2nd time Ive used this company and I would highly recommend them to my family and friends. Thank you, Dan!!!! Also ty Amanda for getting back to me about my question. Very professional office staff too!
Amazing customer service. Techs are experts in their field and work hard with giving multiple solutions for the home owner to pick from. Will definitely be recommending and using them again
Had a main and backup sump pump installed. Very happy with the work done. Technician was informative and ready to answer any questions that I had.
I needed my spigot and water valve replaced, they were really quick and did a professional job. Im very happy with the result.
Always reliable and I am very happy with their service
Chris was the only technical that could find out what was wrong with our AC unit. I am so grateful for her expertise and skills! His professional and skills are outstanding !!
Adam at Cellino was great, he came out and cleaned out two clogs super quickly. He was kind, professional and explained a lot of things that will help me out in the future. I will definitely call these guys back when I need another plumber and I would recommend them to anyone!
The service tech was very friendly very nice efficient and on time love love the faucet he recommended no problems at all I will use Cellini again if I need assistance. Thank you so much
They were very professional, very polite, very knowledgeable about the problem and the customer service was 5 stars !! Awesome company, I will use them again every time !!
Dan is absolutely amazing! Did everything to get the job done and knows his stuff! Thank you sooo much!😊. I know who I will be calling if I need a plumber!
Technician knew more about plumbing than I ever knew existed.He was thoughtful enough to teach me the ins and outs of toilet flanges.In short, Ryan Anthony deserves a promotion and a hefty raise.
I can’t tell you how happy and relieved I am after my technician Joel finished the work. Excellent work, up front fair pricing, and as professional and friendly as they come. Thank you!
Dan was very thorough and he was professional. He didn’t leave until he knew that he took care of all the leaks. He installed a new kitchen faucet as the old one leaked and really needed to be replaced.
The whole process from beginning to end was easy and well executed by the Cellino Team. Great overall customer experience.
Basement was completely flooding with exactly the type of water you don’t want your basement to flood. Fixed the problem in ten minutes that previous plumbers couldn’t. Spent $163 total including tax for emergency plumber service. Pretty fair price. Thanks guys.
Assessed issues and performed service after giving me a quote. Professional and courteous
Hello,First is the process of the front administration team was fantastic for setting up a date and time for the estimate. The girl was awesome!!Second, was Ed (Lead) tech that responded to the first day to meet my Dad. Up beat, professional and he also talked with Dad, and not at him. Then the estimated cost for the house, the time to take, and the confidence in completing the large job was given.Third, courtesy call the morning of letting us know their on the way, then all hands on deck, the team began and the mission was completed on time to Ed’s proposed job. I’m calling them again!!!
Tom was excellent and quick. Unfortunately a scheduled morning call didnt arrive until 430. Additionally, per company requirement, the tech slapped their service stickers all over every other piece of equipment they could possibly need to repair without asking.
Overall, Cellino is great. Had my heater replaced last year by them and also had my central air installed as well. However, I had an issue with my heater and wouldn’t turn on. The thermostat was wired wrong. Came out and re wired it. Well, it started to get hotter out and needed to turn on the AC. Well, that wouldn’t power up. Had them come out and they wired it wrong again.So nothing wrong with the service, but I believe the techs may need training and knowledge on smart thermostats.
Ryan was awesome, one of the best plumbers I’ve had look at any water issues in my home. I will only be getting service from Cellino (specifically Ryan) moving forward. Very professional, knowledgeable and friendly.
I cant say enough good things about Cellino Plumbing and their excellent team. I run a small ministry in Buffalo and needed emergency repair of our sewer line. I called and they were able to get a technician out the same day. Ryan was professional in every way and stayed with a stubborn pipe problem until it was fixed (well into the end of his scheduled day). I highly recommend Cellino Plumbing!
I had Joe N. And another technician for my service to remove an antique gas heater in the fireplace of my old home. I had called a few other places that said they would either get back to me with info or they had no idea how to help me. But with Cellino, they simply said, lets just get someone there and see what they can do, and I appreciate their initiative. Overall, they were great, friendly, personal and knowledgeable. U definitely will use them again for service
Getting new heaters this Friday. Well we got one of our heaters the other was too big but they sure enough found me one too fit, second one in today and I cant be any happier. The guys were just wonderful to my grand baby. Very respectful and cleaned up nicely. Getting them for my other properties. So I am updating my review to add more service, we had them reroute out hot water heater and install a new one, install another heater and move some lines. AWESOME!! Job wonderful people to work with!! 8/31/21
I called Cellino Plumbing to unclog a toilet after my 15 month grandson flushed and entire pack of wipes. Nick Piracci did a wonderful job. He also installed a new toilet. He was informative explaining the entire process and the cost which was reasonable. Cellino is lucky to have Nick as one of their servicemen.
Service person was on time and very professional. He explained what he was doing and gave me an estimate before starting. He was able to make the necessary repairs at a reasonable cost. I was very happy with the service and recommend them.
Justin did an excellent job at fixing our shower drain. He was really friendly and professional.
This company is seriously the best In their industry! They hire employees that reflect their high standards.
Great service and customer service. Our technician did a wonderful job
Prompt...the technician was kind, thorough and professional. Would recommend this business to others.
Our technician Justin was awesome. He was Professional and courteous and took the time to explain everything and show us everything. The company responded to us quicker than expected. We couldn’t be more pleased. Thank you Cellino Plumbing!!!
Loved the service fixed my tankless water heater when no other company wanted to take the time. Highly recommended.
Clogged shower drain. We tried everything but how to clean it out the proper way. Nick showed me how to clean it out properly and put the drain back together. I will definitely use Cellino plumbing again.
We had an amazing experience. Matt & Tony are very personable & professional. All of our issues were thoroughly inspected, explained & repaired. Would never go anywhere else.
The crew that came out was very professional and knowledgeable. I would definitely recommend Cellino plumbing
Arrived promptly. Knew exactly what was wrong. Gave me options and fixed quickly. I would recommend them.
We used this company to replace our storm drain and they were absolutely top notch. Very professional and comprehensive!
James was great, very knowledgeable and took the time to explain the issues and the remedies. I feel very comfortable with Cellino Plumbing, will use them again, and highly recommend them.
Adam was knowledgeable and friendly. He came in a reasonable amount of time. The people in the office were helpful when I had questions. I would recommend this company to anyone who needed a plumber.
Very friendly and knowledgeable. Always very polite from the dispatchers to the repairmen. Highly recommend them.
Nick did a great job. Personable and professional.
My bathroom in the basement was backing up they came out and did a full inspection from the main line all the way through and found out that the problem was the plumbing in that basement bathroom was not in properly so they were are to cap off the toilet,sink, and tub so that it would stop backing up. They recommended me to get the plumbing redone
Nick was on time, neat, and took the time to explain what he did. I’m happy with the work they did.
Very professional and courteous. Explained everything they did and answered all questions. Love the “Technician” tracking link that they provided.
Great service. Very polite and timely as well as honest.
The installation was done professionally, looked good, and the service tech was knowledgeable, neat, and the best part was he was empowered to quote more work without having to call the office. I was confident about the quality of his work!
The Cellino Plumbing technician, Dan was extremely courteous and did a phenomenal job. I wholeheartedly recommend this business for plumbing services.
A/C needed replacing, however, once coil was removed from furnace, rusty furnace guts required new furnace. They were able to accommodate the extra work. Cost was very reasonable and Adam and Zack, our Cellino technicians were respectful, clean, friendly and communicated well. They even threw the ball for our dog in the backyard.
Nick was excellent quoted me two prices - one was an easy fix solution not guaranteed option 2 was to replace the water heater - I picked option 2 being that the water tank was 21 years old. Service was professional quote came under and clean neat and now have hot water - we recommend them again and use them for all needs
I had both a furnace and AC checkup for a very reasonable price. Jacob was very personable, polite, and professional and cleared up an operational question I had. Im again very satisfied with Cellinos service.
Justin was just AWESOME today. I managed to clog my garbage disposal and Justin came to take care of my issue. He was courteous and professional and unclogged my problem super quick. I will no longer put egg shells in my disposal. He also talked to me about other services i may need for the upcoming seasons. I will definitely be getting my A/C serviced to make sure that is running efficiently for summer. I also appreciated the fact I got a text w/a pix of Justim so I knew exactly who to expect. Thank you Justin and Cellino Plumbing for such a great 1st experience with a plumber.
Repairman showed up on time and was thororugh and explained every step of the procedure. The cost was reasonable considering it was a Saturday and they were here within 2 hours of my call. Very pleased with the service
Had a new croc and sump pump system put in. Extremely reasonably priced. Adam and his colleague were very polite and professional. I highly recommend these guys, other plumbers didnt know how to handle the job these two did because it wasnt a standard croc install. 10/10 would recommend.
Called at 8pm due to a sewage back up. Phone answered quickly, tech dispatched. Reviewed a text from company that my tech was on his way, including a picture and bio of the tech. Did job at fair price and repaired it quickly. Very satisfied.
This business is our go to for plumbing. They are always available especially in an emergency! Professional and thorough. They also explain things when needed. Use them all the time. I also love that they have a tracker so you know they’re n their way.
Excellent service! Tom was professional, personable and efficient. Everything was clean and neat when repairs were done.
Adam was great, very happy with the service I received. Woke up this morning to my main sewer line backing up in my lawn, Adam came out and got everything moving again. Will definitely use them again in the future. Price was fair at just over $300 for a emergency call on a Saturday.
The follow up and service was top notch. It was a Sunday and you get an answering service. The coordinator called me back within 20 minutes, asked what issue I was having, and explained how the repair would process. She seemed knowledgeable and thoroughly went through payment and Covid protocol to give peace of mind. She followed up through the day giving me regular updated. The tech arrived as promised, extremely polite and professional, and had me back up and running in 30 minutes. They will return to scope out my mainline sewage line to make sure there are no other issues, all included in the service charge. I was extremely satisfied with the service I received. 100% professional and proved to me they cared about me as a customer.
Showed up on time, communicated every step clearly and did a great job with the A/C unit.
Wonderful service!! So professional and thorough. I will definitely use again for any of my plumbing needs.
Very pleasant experience…..Dan was very helpful and easy to work with.Very satisfied with his work and the customer service phone.