We have taken our cars to 5th Gear for about 15 years. They are honest, reasonably priced and always friendly. I highly recommend them for all of your auto maintenance and repair needs!
Always on time and professional. Been using 5th gear for many years and I’m never disappointed.
Great place to do business. Been here a few times over the years. Took my Tacoma in today due to some vibration in the driveline; turns out to be an issue that Toyota issued a Technical Service Bulletin to address. Luckily these guys are awesome and didn’t charge for my diagnosis. Will be referring friends!
I have a long road trip coming up with 32 hours of driving and no working A/C. 5 speed has a great system where you can drop your car early. I really loved the tech, getting text updates and seeing real time the progress being made. They fixed my a/c by early afternoon and I will be a much happier person on the road in this summer heat. Price was reasonable and I will use them again for future work.
I brought my car in to get insight into some odd noises the car was making. The mechanics helped identify and explain the problem and gave a recommendation on how to proceed. It was clear that they are trying to do what is best for you and your car – not trick you into a bunch of repairs that you dont actually need like many other places. Great experience and would definitely go here again.
My daughter took her car in for a full review at 125K miles and they were great! Didn’t need anything but an oil change. So grateful!
This place was amazing, they knew that my car had some work that was guaranteed by the dealership so they did their work and were direct and honest with the time lines. They also called and had my car towed to the dealer to perform the guaranteed fork. Honest, direct and respected my time. ❤️ These guys!
I keep going back because the customer service is so amazing and every time they find some way to be even more amazing! 100% Recommend.
Had an incredible first experience getting my car aligned with 5th gear. Excellent quality and amazing value! They even connected me to another shop for some specialty work. Thank you!!
Great experience! They were very honest and helpful the entire time. I borrowed the loaner car for the day and it was great!
Found 5th gear while looking for a reputable local shop after Finn changed hands. Liked the way every comment was answered on Yelp 😁. Ian was super friendly and professional. And he has a great name. Will be back.
This was my first time taking my truck into 5th Gear Automotive. I have a 2004 Dodge 2500 diesel truck and needed to get my emissions done. From the moment I called and Josh answered the phone he was nothing but very kind, knowledgeable and polite. When I arrived I was kindly greeted and helped quickly and professionally. Before I knew it my truck was pulled up front and my name was called to check out and pay for my emissions test which was reasonably priced and in no time I was back the road. If you haven’t checked out 5th Gear Automotive I would highly recommend you give them a chance. Finding a solid mechanic shop is and has been difficult especially for my diesel trucks. I will definitely be going back. Thank you Josh and team.
We have used 5th Gear for 3 different vehicles in the last month. We received top notch professional service each time. The staff is very knowledgeable and friendly. The shop is very honest and does not push unnecessary repairs. I highly recommend 5th Gear and will be returning.
I came in for a diesel emissions test. Very friendly staff. Had an appointment for the emissions test, which they completed, and I was on my way in a short amount of time. Thank you for the job well done.
I had originally taken my car to another mechanic and was told it needed over $2,000 worth of work including struts, shocks, brakes, a ball joint! That didnt seem right so I brought it over to 5th Gear and Im so glad I did. Ian and 5th Gear were thorough and honest and all I needed was new brakes! Id highly recommend them if you want an honest mechanic that wont take advantage of you.
5th Gear is a community focused business. Our family has used them for 3 of our cars and past and present. Josh, Ian, Eric, it really doesn’t matter who you deal with you always get honesty and service. No upcharges or selling services. They have always been honest on what is urgent for repairs and never attempting to add unnecessary repairs and services. They know that if they are honest in what is typically and less than honest industry, customers trust will be the result and people will come back. Eric’s philosophy is “you don’t screw the community you depend on, live and work in”. He empowers his staff to do the same. You can trust these guys. Where dealerships and repair shops are known to be hustlers and dishonest, 5th Gear proves to be the exception
They conducted an emissions test for me on my 2011 Ford F-250 6.7 diesel. I am new to colorado so I had lots of questions about the process. They were very friendly and answered all my questions. The test only took 15 min. and was performed by an actual diesel tech. I will be going back for further diesel services.
Very professional people. And friendly. I would use these people again. Very hard to find a shop like this. Most places act like youre just a number because they are all busy. Looking at the people working there they were all looking professional.
Awesome customer service. Got me in quick was very thorough and knowledgeable. Recommend to anyone
Very happy with our experience with youWill recommend you to our friends who have a mini coopers.
5th Gear gas been good to our cars for a number of years, taking care of regular maintenance, electrical and mechanical issues. They have fast and friendly service. A great place to take your car!
The people working at this shop are awesome! Super friendly, professional, and knowledgeable. Will definitely be using them again.
Had an inspection done. On new vehicle to me. Very courteous and professional. Made it very easy. And went above and beyond in helping me move the vehicle to another location.
Went for emissions testing on my ‘94 Toyota Hiace Super Custom. Lickity split, they had her done in a jiffy. Great confirmation and communication system for appointments and checkout. I’ll be back for repairs on my sedan.
Good, honest place to get your car taken care of!
Great service! I’m deaf and had a hard time communicating with the mask requirements but the staff was very accommodating and worked hard to help me out!Thanks!
I’ve NEVER had the quality of hospitality in any business I’ve walked into like this one. Normally you feel an impending doom walking into a car repair shop, rushed by greased workers and feel out of place in an impish waiting room.That was not the case with this establishment. Tony, (I’m assuming) was the kindest person behind a counter that I’ve encountered (haha), and because I had to retrieve my car early I was not charged a dime for their time which I appreciate wholesomely. Words can’t say how much I appreciated their kindness and that is an impressionable quality to myself and many others. Please, don’t go anywhere else. Go here. They deserve your business.
First time at 5th Gear and I was impressed with their communication and ability to troubleshoot the problem. I have already referred a friend to them.
Told me I didnt have a catalytic converter and then tried to charge me for the emissions test, went to another place the next day, passed with no problems. PS. On a diesel turbo car the catalytic converter is behind the turbo🤣🤣🤣 and I have a passed emissions test to prove that, do your job better
Dog friendly which now days is unheard of unless you live in Boulder. Super quick and before I asked if they would reset my TPM it was already done. Highly recommend 5tg Gear.
Fast professional service at a fair price, would definitely recommend them!
Highly recommended! Stellar service and quality folks – you can’t go wrong here at all.
Great place to take your vehicles for repair. Been using them for years with never an issue. Fair priced. professional and courteous staff.
They are cheerful, quick, and easy to work with for diesel air emissions inspection.
They did My emissions it went well and they provided a cup of coffee as well they were great to do business with polit and friendly
Love these guys. I bought an 02 F-150 with 240k on the odometer. I had a vacation planned and had them look it over before I left. Based on the cheap/minor repairs they suggested, my daughter and I just returned from a 1,000 mile camping trip to Moab, UT with no issues. This involved some significant off-roading and long stretches in the hot sun. I 100% trust their recommendations and take all of my (and my familys) vehicles here.
I took my 2013 Jeep for an oil change and it cost over 100.00 and was told my brakes needed replacing. The front was at 30% and back at 40%, with repairs costing over 1K. I decided to get 2 more opinions. Boy am I glad I did. In reality my brakes are at 60% and 75%, with no need to replace yet at 2 locations. I wonder how much money my family has wasted at 5th gear in the years.
Gave us extra time and attention when we needed it, great to work with!
They did a great job. Very thorough. Explained what I needed and did not need. Josh was very professional and knowledgeable. They did what they said they were going to do for the price they said they would do it for...no surprises.
Extremely quick and efficient diesel emissions test. Fair price.
Kept us informed through a challenging process. All is working good now.
Ever since I found this place they are the only one who ever worked on my fathers dually that I inherited and my recently bought diesel both trucks have always came out great and fair priced and definitely on time especially when I was in a rush and needed it back quick would highly recommend for any diesel
Professional, friendly and polite. I was a last minute walk-in and was taken care of right away. Attitude is everything and these guys were all fantastic. I highly recommend!
I absolutely appreciate and trust 5th Gear. I took my vehicle here for a 2nd opinion without an appointment. They were able to work it in at an inconvenience to them and also saved me money through their honest assessment of necessary repairs. Their service has won me over. They will not be a second opinion for me ever again as I expect all my work to be done through them.
5th gear always does a great job and their service is fast! I don’t take my truck anywhere else!!
Ive been going to 5th Gear for 20+ years. Theyve worked on my vehicles and my childrens also. Ive recommended them to all of my friends. They never over charge or fix something that doesnt need it. Love these guys!
Very happy relaxing experience
I highly recommend this shop. Josh was my service advisor and he is great. 5th gear will be my go-to shop. They are professional & keep you up to date on your vehicle. I also like that they offer text updates, the ability to pay on your phone remotely and offer after hours pick up with their key lockbox system.
This place is amazing! The technician Josh is amazing, he really cares about the customer not just taking your money. He provided me several options on how to fix my car, and even called my dealership to try and get them to help. Definitely recommend them!!
They were honest, timely and great prices!
Emissions testing for my diesel engine. My second time here and the same top notch customer service.
Thought they were knowledgeable about the car and I liked them. But, they seemed a bit expensive.
Vehicle inspection was quick, easy, friendly, and professional.
This was my first service with fifth gear. The first time I stopped I had been informed at the emissions station for Colorado that they don’t do diesel. So I was told to go over there to fifth gear they’re really good. I went there and made an appointment since they were really backed up and you needed an appointment. That was today and I must say both times I’ve Been there I’ve interacted with Tony. He’s very helpful very informative patient competent and the other individual who is there today I don’t know his name but he too was extremely helpful and informative on other matters that I ask about. Overall I’d say I recommend fifth gear Automotive highly and without reservation! Also, my emissions test took about 10-15 minutes at the most.One more thing...they were on time, and sent a text to remind me of my appointment.
Very friendly,did my diesel emissions in no time.
Dont be fooled by these positive reviews like I was. They had my Volvo for almost 2 weeks and did nothing to diagnose it! Finally had to go in and say, what is going on? To then be told I should just go somewhere else. They said my first mistake was owning a Volvo, how unprofessional. It ended up being my starter and AC compressor, which was diagnosed by another shop instantly! I do not recommend going here, especially if you own a foreign vehicle.
Excellent service, very professional and friendly. They are honest and trustworthy and would definitely recommend them. Tony was exceptional, he kept me posted on the status of my car and was very polite explaining everything.
Highly recommend this place. Honest and friendly. Even though Im clueless about cars, theyre always patient when I ask questions. I would give them more than 5 stars if I could.
This shop is like a shop out of the old days. They are diagnostic wizards, and uncommonly professional. Prices are fair, and you are treated as a valued customer. This is now our go-to shop.
I have used 5th Gear for service on my Mercedes Sprinter for years. They always provide great service and finish the job when expected. I highly recommend 5th Gear.
I love 5thGear. They are professional and trustworthy. Their work is always done correctly and on time. Their pricing is reasonable.It’s tough to trust a mechanic, but I trust 5thGear 100%!!
Great service, prompt and proper attention to the details
Everyone one was friendly. Didnt have to wait long. Great price.
Love 5th Gear! Excellent service! Dependable. Honest and reliable. Have used them for years and won’t take my cars anywhere else. Highly recommend!
First time using 5th Gear. They are very professional and from what I can tell do quality work. A little pricey compared to others but I’d recommend them and would return.
Super thankful for these guys! They spend more time teaching me about my cars problems than asking for money. Super personable and I was thankful for how much time they spent explaining everything to me. Will happily return when I need them!
Had emissions done for a diesel truck.
Speedy, friendly and professional emissions service
They took our vehicle in immediately after an unexpected complete engine shutdown, diagnosed the issue and had it completely fixed within one full day of service. It was very nice being helped out of an emergency situation and for much less than the dealer would’ve charged.
I had made an appointment to get a diesel emissions on my truck. When I showed up the staff was very friendly and professional. They got my truck in on time and were finished with it in short order. I am very happy with the service I received and will use 5th Gear Automotive in the future.
Every time I have used these guys the job has been completed in a timely fashion with polite staff. Safety was taken seriously so every employee was in a mask during this pandemic.
Quick and efficient diesel emissions test. Modern facility using the newest technology to provide their customers a high class experience.
Excellent customer service. I got my emissions test done and was in and out in less than probably 15 minutes or so. Quick, friendly, and flexible. I will be back for future services.
I brought my car in for a routine oil change today and they did a great job. Not too hard with an oil change but I bring it to them because I have had them replace an engine last December and they have previously done major repairs on my vehicles and have always done an excellent job.
Excellent service at reasonable prices. I’ve been taking my vehicles hear for several years and they have done a great job every time.
Very efficient and pleasant
We have used 5th Gear’s services for 6 years and have never been mislead or disappointed. Honest, quality service.
Eric was great to work with in getting to the bottom of where a rattle was coming from in my car. Very professional and accommodating. Will be going back to them for future service needs. Thank you!!
Lucas was awesome. Very knowledgeable and professional dealing with my diesel emissions test. I will be back for future repair work.
There isnt enough space to list all the reasons we love 5th gear auto! They truly do it all! From your basic oil change all the way to complex diesel repair.We are lucky to have a full service automotive repair shop in Broomfield!Thank you 5th gear crew, we are thankful for your dedication to keeping us safe on the road!
By far the best experience I’ve ever had. The whole team is amazing - I trust & recommend them to everyone! The staff is absolutely awesome. They kept me informed about the whole situation, spent time answering any and all questions I had. I HIGHLY RECOMMENDED!Thanks again guys for staying late to finish my car!
I had my oil changed and asked them to check my fluids. The next day, smoke poured out of my vents and when I checked my coolant, it was bone dry.
I had such a great experience with these guys! Cameron was my point of contact & he was great to work with! I had come to them after a negative experience somewhere else & they treated me with kindness & respect. They were considerate of my budget & when I said I could only do a few things today, they did not pressure me or try to guilt me into doing more. We agreed I’d be back soon to do the rest. They are now my go-to car guys!
Once again, 5th Gear Automotive is firing on all cylinders (pardon the pun). I recently contacted 5th Gear to work on my second diesel vehicle and from the first phone call to picking it up, the staff was amazing. Ian and Tony were consistently polite and informative. I feel fortunate to have such a competent and professional local shop to do business with.
5th Gear has been great to work with over the past 10 years! Always fair priced and will not sell you on repairs you don’t need. Great staff!
These guys are very welcoming and professional. They were able to sneak me in for a diesel emissions test at a reasonable rate. Because of their professionalism, they have a new customer. I will now have all of my family’s vehicles maintained and/or repaired by 5th Gear!John Maes (Broomfield)
Tony and the rest of the staff were very helpful, friendly, and knowledgeable. Highly recommend, thanks for the great customer and automotive service!!!
I was in and out for a scheduled emissions test. Tony at the service counter was professional and very polite. I will use this shop in the future if need be.
Great service and workmanship. They spend as much time going over the work and having you understand future maintenance!
I researched this business years ago and liked what I read. They kept my Honda alive for a couple of years, and they are keeping my Xterra alive now. They call frequently to keep me up to date. They know how the internet works (if you have dealt with other auto shops, this is important). They are always right on with estimates. All of these little things add up. I love this shop.
I came in in a hurry, they were able to accommodate my request. Staff was helpful and polite. They gave me a ride back to my work, great customer service there.The only reason Im not giving them the 5 stars is because Im not too sure about the price they charge for parts and labor. The number they quoted me is on the higher side comparing to what my GEICO app tells me.
I went to Fifth Gear because a trusted friend and long-time Broomfield resident highly recommended them. I have used their services a few times and have always been very pleased. They take the time to explain, they are always friendly, they give reasonable quotes, and they even helped me with a minor repair in the parking lot free of charge (very minor, involving cutting a hose an reattaching it) but nonetheless it made a frustrating day more pleasant and I appreciated their kindness! They have a good reputation for a reason and I happily recommend them to others frequently.
5th Gear has always given us great service, they are honest and upfront. There have been a couple times where they have told us our car is not worth fixing and that even have done extra items at no charge. They stand by their word and have never let us down.
They were very helpful and cared about me not getting taken advantage of by my dealership.
I had an appointment to get an emissions test done but there was a problem so they couldn’t continue. I fixed the problem and amazingly they still fit me in later the same day completed the test. I normally don’t do surveys but I needed to do this one to pass on how well these guys took care of me. I high recommend them!
Had emissions done on my 1-ton pickup truck. These guys are great!!
I am so impressed how quickly 5th Gear has been adapting to all the changes in the world. Thank you for sending me a text message that detailed all the work that needed to be done and allowing me to approve or decline through the message. Plus I received pictures to see the parts they were replacing.After approving the work I received another text that the car was done and was able to pay through the my phone! Quick, easy, convenient, and allowing no contact in this new environment we live in. Thank you 5th Gear for always being so awesome!!!!
I rarely endorse places. This company however has earned my business repeatedly and I feel comfortable telling anyone and everyone about how great they are. Car repair businesses in general tend to have very poor reputations and almost always make you feel taken advantage of. This place is the opposite. I’ve been here repeatedly and every time I leave feeling I got tremendous value compared to what I paid. Their honest, have quality pricing, and quiet frankly value you as a client earning repeat business far more than the short term gain other companies get from pushy sales techniques for add on services. Weather your a DIY mechanic or someone who has very little automotive knowledge, they will walk you through everything and make sure you are completely comfortable through the whole process.(Disclaimer, I was in no way paid or compensated or am affiliated AT ALL with them. I legitimately think they’re a great company)
5th Gear stands behind their work without hesitation. Quotes for repair are completley explained and completed work is right on the money. If I call with a question, their service rep will take the time to gather information on what the car is doing and present options on a tentative course of action. Subject to a physical inspection and evaluation.I dont feel there was ever any unnecessary repairs or padding on parts.Eventhough we no longer live in Broomfield, we still use 5th Gear. The drive is more than worth it!
Awesome customer service! Would recommend working with them!