This I must say was the worst U-Haul experience I’ve ever had. I don’t usually even write reviews but I felt I needed to with this one. My initial customer service experience was pretty bad. They seemed like they were bothered that I even was there. I told them what kind of truck I needed and instead of letting me know that would be returned later that day they made it seem as if the pricier truck was the only option. I was quoted a price and even though I went way less miles than my estimate I got charged even more. I decided I didn’t need insurance and I feel as though they gave me the worse truck they had there and the transmission would slip and the brakes were in bad shape. Then when I drop the truck an hour or so later the truck I wanted was there. They didn’t even say if you come back tomorrow the truck you wanted would be here. This was the worse uhaul I’ve ever dealt with and I’ve been renting uhaul trucks for years.
Super helpful. Rett was very nice and professional. Highly recommend.
I bought moving boxes and they are junk! The handles would rip into not the good sturdy ones they used to have
Nice storage. Friendly helpful staff
The place is very clean and secure and the manager Joel will go out of his way to help you with anything involving storage and moving
Nice place to store thing inside, very helpful people
Disappointed with customer service. Cant get in touch with human unless you wait on hold forever.
They were unable to help me. Didnt have trucks over 20 ft long.
The facility is new and its obvious with the cleanliness of the place. Employees were helpful and accommodating! My issue is with renting a truck. Uhaul is charging a daily fee, plus a per mile charge. Upon arriving to pickup the truck, Im informed that the truck is full of gas and needs to be returned full. Thats double dipping if you ask me and not disclosed on the website. This was my first and now last time I will rent a truck. I feel very deceived by this policy!
Awful location. Completely useless waste of a large building when theres a storage facility directly nect to them. They Continually block roads of travel illegally prohibiting some people from getting to the apartments behind them. Should get off their power trip trying to control every road around them. Never see any actual business happening there either.
Awesome..very handy..gettin in an out with our stuff
Guys who handled our trailer were friendly, helpful, professional.
The guys at uhaul of st Street are some of the best uhaul employees in the entire county
Joel was very friendly and helpful.
UHAUL made my moving experience a lot less painful.
Affordable rentals!
Friendly staff if you dont mind going in.Dont call them they wont ever answer though. But I dont even answer when I get calls lol
Always great service
Good staff
Great store
Great
Very helpful