My husband called this business for help with my jeep (he was on. Speaker phone). Husband called as I was recommended by the number of positive reviews. When I called both the secretary and mechanic were very rude to my husband He told them what I thought the issue was (Evap light) and they gave him nothing but a hard time as a local Bristol resident and business owner I would be hesitant to do any further business with this establishment. All We wanted them to do was take a look at my vehicle and they even refused that, seems like they’re only trying to make a quick easy buck. Great news there are other automotive businesses within Bristol and Warren.
So yesterday I hit an ice dam and took out the front and back flanges of the exhaust system. Ordinarily this would involve replacing the whole system including the expensive catalytic converter, as these components have factory welded flanges that connect them together. Most shops would have gone this route. However, Kevin, knowing I didnt want to put a lot of money into an old car, and seeing that the system itself was solid, recommended simply welding new flanges on the two units. THAT was a no-brainer for me. $145.35 and one day later the car runs quiet, like it never even happened! Ive been a salesman for over 40 years and am pretty keen at sizing up individuals and right from the get go I could tell the guy was solid. He did not disappoint. GO TO KEVIN. Your car and your wallet will thank you!
Ive been going to McCarthys for over 30 years. Kevin is a top notch mechanic and hes one of the most honest guys youll find in the area. He will tell you whats wrong, fix the problem and charge you a fair price. Over the years Hes helped me out many times with problems when I had no appointment and was able to squeeze me in and get me back on the road. Highly recommended!
I go out of my way to come here. He’s always honest and thorough. He has found things that I had forgotten to mention. Above all, Kevin is friendly and a pleasure to do business with.
Best place to bring your vehicle! So fast and happily surprised with the price👍 will always go here!
My son Dylan is a student in the area, home is in northern Vermont. He had a noise in his car after returning from Christmas break. I looked up McCarthys number based on the fact that we had called them once before for an issue and they were very helpful. I gave my son the number and he called and went over. He took Kevin for a ride. Come to find out his lug nuts had loosened on his trip back to school. A quick fix that was easily taken care of but could of ended in bad results. I am very thankful that he has someone he can go to since home is 6 hours away. God bless an honest mechanic with a good heart!
Went in with a piece of metal on the bottom of my car loose and dragging on the road. It was removed and he explained next steps for me. He was quick and knowledgeable, and the best part, he did it free of charge. I absolutely recommend going here.
Very helpful and friendly! We were in a pinch to travel with a nail in our tire and they helped us out right away!
My daughter is a full time student and works and her car made a loud noise like a jet plane. She called her landlord he recommended this auto shop. She drove it there and they checked her car from top to bottom. It was thought to be a transmission issue that would have cost thousands, but hey diagnosed it as a bad wheel bearing. That had it fixed in time for her to go to work later that day and the cost to repair was very reasonable. They even gave her a ride back and forth to the shop. It is a family run business and they are very pleasant. I am so happy she has a good trusted mechanic close by.
Super nice people! They took me in right away and he showed me what was wrong with my tire and explained it to me, which means alot! Also they fixed a piece of plastic under my car that was hanging off!
Great customer service!!! All heroes dont wear capes :) Thanx guys...