Great company! The Tech Very friendly and kept me informed of his progress. Highly recommend!
I have been a customer of Alliance for almost 20 years. They installed the HVAC systems in my present and former residences and have maintained them through the years. The quality of their products, and their level of customer service are both excellent. I highly recommend them.
Called on a FRI for a consultation for a very old forced air furnace replacement which began leaking oil and emitting odor in residence. Gave complete information of the situation and that I was needing to know my choices, costs and time frame for completion. Received a call 30 minutes later from Bret, a polite man who wanted clarification. I repeated to him the situation. To an annoyance of mine because I understood the cause of the leak (the 30 year old furnace), he stated I should contact the fuel delivery company about the leak, and that they didnt replace oil furnaces and only to natural gas). There was no but I can be out to discuss gas replacement in that or the next sentence. There was moment of uncomfortable odd quietness which I ended with... well can you consult on a gas replacement? He said yes politely and scheduled for mid morning the upcoming MON. FASTFORWARD. MON comes, Bret calls 45 minutes prior to appointment. He politely states: need to cancel, they have been inundated with emergencies. Again there is an odd silence without a follow up of but I can reschedule to (fill in the blank). This prolongs the uncomfortable silence. But wait! He then states AGAIN to my annoyance: we dont do oil replacements. That is all I needed to hear, you arent wasting my time any further. For a professional HVAC mechanical engineering company to behave this way is unacceptable. What could be more urgent than pricing out a replacement for a 30 year old furnace emitting heating oil odors? There were so many other emergencies that made it impossible to spend 30 minutes as scheduled so you could provide the requested information and submit it a few days later? Move along to a more detail orientated business.
We had Victor come to our home to fix the heating. From the moment he called us to the completion of the work he could not have been nicer. Work was done in a timely manner and done well. I would recommend Alliance to anyone. A+++++
Website claims same day service but when you call they tell you they are no longer taking new clients. Do not call this business unless you are already under contract with them they do not want new business and are very rude about it
Matt Juliano, the service tech, was professional, on time, informative, efficient, and a pleasure to work with. Thank you!
I have been using Alliance for years, and they are the most professional, high-quality company I have ever used.
Extremely responsive and they do what it takes to get the job done -- even when the work requires after hours time! Mechanics and office staff are very professional and are open and honest with you.
Alliance is first rate. They’re professional and punctual. We’d been through two HVAC companies which screwed up repeatedly. Alliance has been much better and documents all their work in detail. Highly recommend.
We have been customers of Alliance for over five years. They converted our heat from oil to gas and replaced our A/C system. We have been very happy with the installations and their service. I have recommended them to friends and family and will continue to do so.
I recently had an issue with my air conditioning and even though I was having a maintenance service later in the week, Alliance sent a service person out to my house the next day to correct the problem. It was during the super hot weather so the immediate attention to my lack of air conditioning was very much appreciated. I would definitely recommend Alliance.
Alliance has been my Heating and AC service company for almost 40 years,Their service and sales departments are professional, honest and reliable.
The service was professional and responsive.
Professionals all around. A very pleasant experience.
Great service and dependable
Very professional and knowledgeable. 2 thumbs up!
Alliance has a great staff. Their service technician Jeff is a good worker. He is very nice and explains everything to me in a way that I can understand. I ask for to come whenever possible.
We worked with Alliance Heating and Air for an annual check up with our buildings heating and air system. They did a fine job making sure everything was ready for the season. They did all the work in a good time frame that worked for us too.
I had new tenants move into my rental property on May 1. On May 2 their son called to say the AC was not functioning. First I tried HomeAdvisor and basically no business available for weeks. I called Air Serv on May 3 and they could have someone out the next day! On time, expedient and finished the job within their time frame. At a very reasonable cost. Technician extremely polite and informative. A+
Alliance Heating and Air has taken care of us for the last 5 years. They have installed and upgraded both our air and heating systems. They areprofessional and fairly priced/ I give them 5 stars!
I have been using Alliance Heating and Air Conditioning for about ten years. They do the maintenance on my machine when I need them to. The technicians are good. I am always impressed with Kane and his follow through. It doesnt go unnoticed.
We have been customers for many years. Their technicians are knowledgeable, courteous, trustworthy and always on time--and Terry in Customer Service is outstanding. We highly recommend Alliance.
I have enjoyed working with Alliance on multiple projects, some very complex and they have always come through with quality work in a timely manor. i would recommend them and plan on working with them in the future
This used to be a great company, but after the change of ownership, they offer horrible services. My house has been serviced by this company for almost 10 years, now I am so happy that I have found one in Stamford, TriTech that can take care of GeoThermal system as well. They over charge the trip hours, make duplicate trips for the same problem....
My company has worked with Alliance Heating and Air Conditioning for over four years. Their pricing has stayed consistent throughout the years. We love working with Peter and his team.
This company is exceptional. Staff is very knowledgeable. They dont quit until they get it right.
Alliance Heating and AC does all of the maintenance on the machines at my job. They were a referral from a friends workplace and our past experience with Alliance has been fantastic. They are reliable and dependable.
Great service and customer support!
I have always been happy with Alliance Heating & ACs work and their timely appointments.
The technical people and office staff are always very professional, courtesy and address any concerns in a timely manner . I would highly recommend them
Kane, Mike and Rob were quick to respond, very knowledgeable, through, clean and conscientious. Very pleased with their service.
Great company Well trained techsI would use Alliance for all my Heating and air-conditioningPaul A
We had a great experience working with Alliance when we built our house. The ductwork was installed on time and they did a quality job making sure everything worked.
Our builder hired Alliance as a subcontractor when we were building our home. We have used them ever since. They have always had a good response time and been able to take care of our unit. They have done everything we have asked and more.
Alliance has been our choice for HVAC providers and service since 1998 when we built our house. They have been able to fix everything that we have needed. We have always been happy with the service.
I like that the techs at Alliance are responsive. I can tell them what is going on with the furnace and they are able to fix it and maintain it. They are on time too and come to the appointments when I need one.
Their technician was prompt, knowledgeable and efficient.
The guys at Alliance Heating & Air are honest and experienced. Weve been using them for a few years and its always been great.
I work with Alliance for all of my heating and air needs. They are a reliable company that do reliable work. Couldnt ask for a better company to work with.
I have always had a very good experience with Alliance. They have been dependable and have been able to explain everything well.
Great responsiveness, scheduling was easy and pricing was fair…highly recommend Alliance!
Great team ...and excellent service. Highly recommended.
It has been awhile since we first called Alliance Heating and Air to install our first furnace. The team there is great, they are always courteous and finish the job.
Neat, clean and experienced technicians and a fantastic office staff to back them up. Highly recommend !!!
We first worked with them when my brother in law used them for his home. They then came to our house and worked on our system as well. They did a good professional job with our installation.
Alliance Heating and Air is a group of good people that do good work. Their installations are perfect and the service is excellent.
Alliance is honest and gives fast and accurate equpiment evaluations. I use them for my business office.
No stars for these people they left me without air conditioning waiting for an appointment but never showed up nor did they call, when i called to ask what was wrong they were rude and extremely unhelpful, i would never recommend them to ANYBODY!!!!!!! Horrible way to do business!!!!
They are very responsive and have a great staff. I always recommend them.
We use them for the installation of the complete air and duct system for the houses that we build. They come when we need them and come on time on the scheduled day.
Rude obnoxious and incompetent. Dont tell you when they will come when they come cant fix a problem. When you complain they hang up on you (thank you Terri). Never treated like this before....
Since the ownership change, the service became horrible. 1) overcharge on hours, 2) many 7 min over and roundup to half an hour, never see round down. Not going to use anymore.
Alliance Heating and Air Conditioning installed our original system when we were having our house built. When the house was complete, an employee came back to our house to explain how the system worked and helped answer our questions about the new technology that we were not familiar with.
Great and wonderful