We called EcoSmart initially because we wanted what we thought was a beehive humanely relocated. After studying the pics I sent, we were told that no, those are yellow jackets! Since this was in a high traffic area of the yard, we asked for them to be exterminated. Steve came out the next day, and after carefully explaining to me what would happen and some precautions I should take (mainly keep people and pets out of the yard for awhile), he quickly went to work. A couple hours later when I checked (not closely at first), the yellow jackets were gone, and there has been no activity there since then. I was impressed with the professionalism of the entire team. They took their time with me, and helped me find a solution that worked best for my family.
I try to be a very fair and understanding customer before writing a negative review but sometimes I think it is important to make other consumers aware of potential business issues. There are positives with this company. For one, there are no contracts involved with service unlike the bigger competitors. Their service techs are knowledgeable and professional.However, their website says 100% satisfaction guaranteed. In my case, I am having trouble with ghost ants. The tech came out and treated my house but 7 days later ghost ants are still there. You get a 7 day follow-up treatment for free so once again a tech treated the whole house. 7 days later, same ant problem. When I called to schedule someone to come back out I was informed there would be an $85 charge. This was not disclosed originally and certainly doesnt reflect a 100% satisfaction guaranteed policy. If I pay for something to be done, I would like it to be accomplished. If you as a service provider cannot guarantee 100% satisfaction just tell me up front and let me decide if I want to take the risk or not. I cant do business with a company that works this way.
Both JT and Steve have been kind and vigilant upon their visits. Very thankful for this service! All spiders ( and the eggs) are gone!Was able to get services booked within a few days. Great company.
Living in Florida we’ve found it difficult to find contractors and service providers that show up on time or even show up at all. That is not the case with EcoSmart.JT is our service provider and he is absolutely amazing. He’s prompt, professional and thorough. He answers all our questions and makes sure we are satisfied with each visit. We have kids and pets so we love the safe products used as well!Thank you for the outstanding service JT!
Thank you Steven for your service.I’ve tried other pest companies but Steven was knowledgeable and friendly. His work was professional and I am well pleased.Recommended!!
I was very satisfied with the service, starting from the initial phone contact all the way to the service representative (Stephen) arriving at the house on time as scheduled, along with the inspection that was professionally conducted and an honest financial assessment/quote, that was consistent with the information given over the telephone.There is no hesitancy on my behalf in relation to making a referral of this company or its personnel.Thank you very much for the expedient service in time of need.Respectfully submitted
Great pest control company with great people! I got scared of a huge spider in my house and called them that night and they were out that next day! I also had a few ants around the house and they got rid of them all.
If I could give 10 starts, I would - these guys are amazing. They are the 4th pest control company that I tried and they are the only ones who actually got something done. They do a lot more than walk around spraying tough with their can like the other companies do - they do different types of treatments to ensure the problem is addressed and then they proactively stop by to make sure the problem is solved. They dont nickel and dime you. Love this company.
Best pest control in the Bay Area. All personnel are so kind and respectful too. Would recommend 10/10.
This is a new review for services rendered 1 year after my last service and review.A year has passed and it was time to renew my service. I started seeing insect activity and knew it needed to be handled again by the absolutely best pest control company out there. I reached out to Steve and shared with him that I had taken a fall the day before because I encountered a Huntsman spider and Palmetto bug in my laundry room and I tried to get away. I use a walker, so getting away quickly wasnt easy. Needless to say, I ended up on the floor in a great deal of pain. Although Steve had a full schedule, he came out to service my home anyway. He said he wanted to make sure my house was taken care of so I wouldnt be at risk of falling again trying to run from bugs. There is no way I would ever use the service of another company other than EcoSmart Pest Solutions. When you find a company that truly cares about their customers, and cares about the environment, why would you go anywhere else? There arent enough stars I can give to review this amazing company and staff. To Steve, I cannot thank you enough for being such a blessing to me. You never make me feel like my fears are irrational. You have a customer for life!____________________________________I bought my home in April and discovered quickly that I wasnt here alone.. There were lots of bugs. I was scared every night because thats when the bugs (flying roaches, not palmetto bugs) generally made their grand appearances. I found this company and when I explained to Steve how scared I was of all the flying roaches etc. He put me at ease and promised to help me. He absolutely kept his word! I purchased the one time a year service, and it was well worth the money. Much better than a monthly visit in my opinion. I have not had even one flying roach since the day of the treatment. I wish I could give them 100 stars because they deserve it.
The team started good, but was quite normal nothing to be wowed. The rates are not high or low. However it was totally a clean property we moved in and they are doing pest control from day1. Steve also helped me put some Coyote poop for squirrels. It was ok till it was not, cockroaches started appearing, ant lines too, I called them once in between for free service for ants which they did, but nothing much, ants still there. Roaches increasing, till I said them it is not working out and refused service. That trigerred a phone call where they said they will take care of the roaches with no extra charge, so i took my time and scheduled again. After waiting patiently they said nothing was said to do roach service for free!!! That is unprofessional, if I have refused service why will I reschedule the same service without a reason to do so ??? Made me sound like I was lying and I was not. Looking for a new provider now, lost so much time too !!!!
JT was great! Very knowledgeable and detailed, very thorough with services. Definitely recommend
Steven was the one who came out . I manage a restaurant and his product was really affective and he was really nice and professional I will continue to use this company and of course recommend them to others !!
Extremely professional and excellent service!!! Please, do not hesitate to call them.
Everyone who has come out to take care of our pest issues has been efficient and very personable - would recommend!
Great service. Handled flea issue quickly with no need for follow up.
I was having a wasp nest that kept being built on my patio and spiders in my house and they came in and sprayed outside. They are very nice and quick! Haven’t seen any spiders or wasps!!
We moved into a rental home that had the normal ants, spiders, and roaches that moved in just before us. Eco Smart treats the house quarterly and we have had zero pest issues. However, they also recently treated our 5th wheel camper for some pests we were concerned about. JT is the man! I am confident when he arrives with his positive, happy and professional attitude. Cannot give their service enough props.
Steve and his team are the best pest control service we have used since purchasing our home several years ago. He and the staff are courteous, professional and scheduling is easy. Anytime we have them come out, service is excellent. I would recommend anyone needing pest control use them.
Unprofessional. I canceled my appt. When the staff was unprofessional, I felt uneasy about allowing them in my home.
I have been using them for years. Great service and solve all of our pest related issues.
Technicians JT and Hunter Came out to my home to combat a problem we have been having ( current company just wasnt doing a good job) they took their time and explained what steps they were taking to hit target areas and explained what products they would be using ! Very professional, polite. So glad I found a company who really cares about the customers will definitely be passing along their name to my friends and family
We have had the EcoSmart service company for more than a year, and they are wonder. Anton was our technician, and he was kind, knowledgeable, and efficient. Would highly recommend them
Steve and the team at EcoSmart Pest Solutions are fantastic. The company was recommended to us and we called. Steve took time to introduce himself and the company. We really liked the fact the treatments were pet and eco friendly. The treatment is effective. This is our second year with EcoSmart and we have not had any issues. Steve and the team are professional, friendly, and easy to work with. I strongly recommend EcoSmart Pest Solutions for your pest control needs.
The best service from a pest control business. I was using a different company and they could not get rid of the ant issue I had. One visit from Eco and the ants were gone. No joke this is a great company and they keep their promises.Highly recommend Eco to everyone. My anxiety level is down and now I’m able to sleep cause I don’t have one eye open to watch for flying ants.
I use Ecosmart to maintain post control around and in my home. Fantastic service, never any issues with pests. And its safe for my pets!
We have been using EcoSmart for the past 3 years for our home pest control service. They are professional and the products they use are EcoSmart. We have a dog and really wanted to make sure that she would not be poisoned by any of the chemicals. I HIGHLY recommend EcoSmart.
EcoSmart has incredible personable technicians. They were on time and delivered as promised. Great customer service!! It was like dealing with family! Thoroughly explained their process and by the way, they actually use environmentally safe products! I highly recommend them!
They are super amazing and considerate. Duane was extremely awesome with coming to our house, being considerate of our pets, and mindful of our schedules. I haven’t seen any ants, silverfish, or cockroaches since they came. Any questions I have, I can call the office and they are promptly responded to. Very cool and easy to use company.
We have used EcoSmart in two properties and each one has been bug free! Ryan was great at explaining what they were doing and what to expect. They call check in and make sure everything is working well with the pest control. The best pest control company hands down and the customer service is second to none.
Friendly, efficient, and well priced . Signed up for quarterly service . Had a huge issue with ants and my kitchen Cabinets, countertops, and lanai and haven’t seen them since they came the first time and sprayed! The tech was super nice and informative on what home remedies i was doing incorrectly and what i can do to stop them in the future . Definitely continuing my quarterly service with them !
Ryan at EcoSmart Pest Solutions took care of my issue so quickly when it mattered most. As it turns out, Im very allergic to wasp stings, and there were multiple nests around my house. They were very professional and followed every request. They even followed up after to ensure there were no wasps on the property and gave me a clear timeline for when treatment would be needed again. Their rate was reasonable and I feel safe knowing their treatment wont cause my allergies to worsen and that it wont affect my two small dogs. I highly recommend them.
Once I gave up trying to get rid of these ants on my own, I began calling 10+ local companies for quotes and information. Most never got back to me despite multiple attempts to speak to someone or when I did finally get a hold of someone they didnt seem interested. When I called EcoSmart, I got a response immediately which is great since I hateee making phone calls. They went into great detail about the services they provide and that its not just spraying and then leaving. They move appliances and switch plates and go into places to stop bugs before they can even get into the house. They were right on par price wise based on the quotes from the companies that I spoke with. The next day I got a follow up call asking if I had additional questions or if I had made a decision. As soon as I got that call, that was all I needed and asked for the next available appointment. I had someone here within a day and worked quickly even though my dog was bugging him for attention the entire time. Ive never been so happy to see dead bugs before and it has made such a difference!
I called Steve on a Sunday and they were at my house the very next day! Steve was professional, courteous, accommodating and thoroughly explained the procedure. J.T., the technician was professional, using safe practices and very helpful in his explanations and also, did not waste any time. After their treatment, I am free of pests, well this is Florida, so let me qualify that and say, I am free of pests at the time. I highly recommend this company.
The guy TJ who came out was nice, quick, and friendly. But when i initially called iwas told theyd spray in the attic, which TJ explained is an additional service with fee, and that i could pay w a credit card, which I did but I was charged a small 3.5% fee. Also my appt got pushed back a day. Other than that I was pleased. They are supposed to come out in 7-10 days to do one more included treatment. Overall the service was good but im disappointed that the thing i most wanted done wasnt and also if i had known there was a service fee I wouldve just took cash out the night before.
Very detail Took his time, Move stove, refrigerator When in The Light switch. He did a very thorough job. I am very happy with this company. I try others didnt work. Im staying with This company. I recommend this company very highly.
Awesome service! JT did a phenomenal job. Hes knowable and was able to fix my problem. JT is the man!
They are awesome. Since we have been using Ecosmart Pest Solutions we haven’t seen any bugs. Always on time, friendly and professional. Highly recommend. Don’t go anywhere else.
We have been with EcoSmart for almost 3 years and they have always been so great to do business with. We recently completed a local move into an area with a lot of vegetation so we knew those evil bugs would be out to get us. Ryan and his partner in crime were able to come within 2 days and got us squared away in 30 minutes. I have no doubt these little monsters will be kept at bay. Pricing is very reasonable and they will come for any concern you may have.
EcoSmart has always been professional in their customer service and has done what is expected in controlling any problems we had. I recommend them to my friends and love the kindness the owner, Steve, shows. EcoSmart is a smart decision!
Steve was very helpful, He told me what needed to be done, very honest man.Thank you again Steve.
Very professional company and their work kept bugs from trying to get in my house. Mike Diaz from the company handled our appointment and was very courteous and completed all of the work in a timely fashion. Great work done!
Top notch service and honestNothing but Good Things to say about Steve. Very knowledgeable and decent prices.
Steve and Ryan were great! They arrived on time and explained the whole process before they got started. They wore protective gear and foot covers too! They completed the job in less than 30mins. I have been using them for about 4 years and haven’t had any issues. Definitely recommend.
Mike was great. Very professional work!!Would recommend them highly!!
Steve was on time, professional and knowledgeable, He did not charge me for his inspection. Excellent service. Ill hire this company.
Efficient service, technicians are extremely knowledgeable.
Love it. Number one company.
Wonderful Service!!!! Ive been with this company for over 3years. Best in The Tampa Bay Area💥💥💥💥💥
I spoke with Steve about spider/fire ant/wasps. Summer time here in florida is no joke when it comes to these nasty insects. He was very informative and prompt to answer my questions. Mike and Ryan showed up today to service our home, there was a bit of confusion at first about pricing as I was not aware that dusting an attic was extra. However, it is potentially not needed anyway. I signed up for the quarterly service and am hopeful it will help. I will update in a few weeks. Im giving 5 stars because they were friendly and Ryan was very personable. Thanks, guys. I hope this truly helps! UPDATE: The spider situation got worse because the poison caused them to come out of hiding. I was bit by one while sleeping. As soon as I let Steve know, he came out on his DAY OFF to help us and retreat. Our family is so grateful for his kindess. This is a new construction home too so we were all surprised that the spider issue was so bad. We are grateful, but soon found out that the natural treatments would not work for our spider issue and we had to move on.
Professional as always. This is the second time I had treatment done with EcoSmart and had satisfying results. Highly recommended!
Best choice for the Tampa Bay area!Steve and his team are extremely knowledgeable and experienced. Was thorough and ensured that the pest were eliminated.Highly recommend
We are very satisfied with EcoSmart. The end result is exactly what we wanted and expected. Great job. Thanks
I have known Steve for 40 years. I am proud to say that he is a business owner that CARES about his clients needs & safety. I acquired his services for my home. With my granddaughters health being first & foremost in my life, I can say his work is SAFE for children & fur babies! I HIGHLY recommend him!
The guys came out and services my grandmothers house and did a great job. They were very professional and we will be using them for all of our pest control needs. Would highly recommend.
Steve has been awesome since we moved into our new home! His initial service and all follow ups have kept our home bug free! Very professional and his team will show up on time with any issues you may have. He educates his clients on what to look for and how his treatments work. Definitely will refer anyone to use his services. A Big Thank You!!!!
EcoSmart Pest Solutions is surprising responsive and their solutions work! I moved into a rental home and found German cockroaches. I was mortified. Steve and his team came out the next day after we called and through their treatment the problem was solved! When I moved to a new home I immediately called them and set up their quarterly service. I can count on them to come out quickly, provide exactly the treatment needed that works so I dont have to worry about pests! Thank you EcoSmart!
These folks are genuine and they care about you. They do a wonderful job and they are flexible. They are very knowledgeable. I would highly recommend EcoSmart to anyone.
Steve was very professional with a relaxed attitude, stayed covid friendly and polite, thank you again EcoSmart!
Highly recommend this company. theyre affordable, knowledgeable and excellent costumer service. When we called Steve he was here next day explained the different treatments and the best solution for the pest situation in our house. Since then is all good and if anything comes up they are here right away. keep it up guys.
Roach free great job they got rid of the roaches out of my mother in-law place when the others couldn’t
Ryan and the team were in and out in no time at all. What was once a huge pest issue is completely gone. Exactly what we needed. We will continue to use and recommend Ryan and the team as long as we are homeowners!
Ryan, Steven, and his crew came in to exterminate my home a few minutes ago. They were excellent, professional, very informative, and answered all my questions. Hopefully my problem will be over now. Thank you guys for a great job!
I would recommend anyone/everyone to use ecosmart. You should ask for Ryan. He is professional, follows up in a timely manner. They came to my home, after that I NEVER EVER saw any kind of creepy crawlers in my home. Hats off to you Ryan. You are by far an asset to Ecosmart. Thank you so very much.
Steve is an amazing technician. Very knowledgeable in all different kinds of pestsYou really cant go wrong with the EcoSmart
Before EcoSmart Pest Solutions, bugs were always an issue. Now that we started using their services, the bugs are nowhere to be found! The customer service is excellent and Steve is very professional. Highly recommended. Five Stars!
Extremely happy with EcoSmart! I called to schedule service and needed advice and Steve took the time to answer every single question. Thank you Steve for a great service.
Wonderful experience overall. Steve and Anton provided a great service for a really good price. They were both friendly, knowledgeable and professional. I would recommend this company to anyone.
They were very knowledgeable and took the time to treat every area of my house was treated! No more pesky carpenter ant problem! I would recommend this company! Reliable and conscientious service!!!
Very please with your services. No more problems with ants.
Very nice! And thorough! Can’t wait for my next quarterly treatment. My apartment feels protected from pesky little critters :)
Ryan was awesome. He was prompt, polite and efficient. Our bug problem was taken care of quickly.
Steve and his team are very professional. Recommended!
Terrible. Bait & switch service. Paid $60 for a treatment. They came out and said that they couldnt help unless I paid them between $300 and $1000. Paid $60 for them to do ABSOLUTLY NOTHING!!!!!!Will be getting a refund or im going to the BBB
EcoSmart is wonderful. They came out same day and set traps up to rid my hedge of unwanted guests !! Very affordable and knowledgeable. Highly recommend them :)
Great company. Very professional. I would recommend them for any type of pest issues you have with your home. 5/5. Thanks again.
Excellent service!!When looking for a company, one of my main concerns was the welfare of my pets. I felt at ease with EcoSmart because Steve took his time to explain the methods and procedures that he would use, and how they were safe for my pets.Steve is very knowledgeable and professional. He listened to my specific needs, and was willing to answer any questions or concerns I had.I would definitely recommend this company!!
Very impressed with the level of customer service and knowledge from the EcoSmart team!! Steve took time to explain exactly what he and Anton were going to do and then after completing the servicing inside and out, they went over what to expect from the next few days. After using this company with their techniques, I will never go back to a spray and pray method again!! (Follow up from 10/20/2020: After more than a year, were still customers because weve been happy with the level of service weve gotten. Today, JT did a great job and we will continue to use this EcoSmart Pest Solutions.)
The best choice for residential and commercial services!
Steven is the Best! Came in an solved the issue in less than 30 minutes and answered all of my questions! I will definitely be using them again in the future for any kind of pest/rodent issue i have again. I definitely recommend EcoSmart Pest Solutions! -Malik
Excellent Service & Detailed Oriented. They took care of both the inside of my house and outside. They also explained why they treat the areas they treat and answered my questions. I had two other companies that serviced my house in the past and they did not do a good job. This company knows what they are doing! I was very impressed. Also, they are animal friendly and products safe for pets. To top it off they are friendly!
Anton was great! He was knowledgeable and professional. I will certainly be using this company again.
Excellent service! Started using this company since January and have had no pest issues and they remember when my next services are due all the time! Highly recommended
Steve is terrific. His service is excellent and he patiently addressed all my concerns about the pest control substances he uses. He is completely reliable and always reminds you when a service is due but he is not the least bit pushy. I highly recommend him and his company!
Spoke to Steve today about seeing a small black snake in My house. I explained to him that I am deathly afraid of snakes. He took the time to explain to me that it was not a poisonous snake and what it needed to do. I really appreciate the advise and will definitely call Steve should I have the need for a pest controller in the future .
Steve is very knowledgeable and confident about what he is doing and addressed all my concerns about the pest control substances he uses. I had German roaches problem and he assured me that they will be gone completely by his followup visit when he came in first. As promised I didnt had the roaches issue after he treated them on his follow up visit. Im very much pleased and will highly recommend Steve and his company. Good luck to his team!
EcoSMART is a very reliable pest control company whom Id recommend to any and everyone in need of services. Furthermore tech Steve is in a class of his own to say the lease. Not only is he extremely knowledgeable, Steve is professional, and beyond courteous. We are very pleased with your services. Thank you again.
Absolutely one of the best businesses I have ever used. Prompt service, great employees.
Great service excellent results. Had a problem with small roaches which was eliminated. I highly recommend this company. They know what they are doing!
I am a huge supporter of this service. I called Steve when I had a palmetto bug issue, and it was handled promptly and professionally. He has great knowledge of the pests, and he is as courteous and professional as you could ever ask for. I referred his services to my clients as well. 5 stars!
I have a newborn and two dogs. Being pest free without exposing my family to harmful chemicals was my main concern- and exactly what EcoSmart Pest Solutions delivered! Steve and his associate were an amazing team. They were thorough, knowledgable, and efficient. If youre looking for a safe and effective way to be pest free, I highly recommend EcoSmart!
Steve with Ecosmart is amazing!!! Such a friendly man and he does a wonderful job keeping the bugs away. He has been keeping the bugs away for over two years now. The turn around time for an emergency is less that 24 hours which is amazing!!! He went above and beyond while he was servicing my home. I highly recommend Steve with Ecosmart Pest Solutions.
I’ve been with Eco Smart for almost 3 years. They do there best to get it right. The don’t stop until you’re happy.
Fantastic communication and always willing to assist with especially, creepy animals!
What a experience I had today. The team that came out to service my home were beyond professional. They were knowledgeable of their products as well as everything pest related. I would def. Recommend them to anyone.
Nothing but good things to say about Steve and EconPest. Having dealt with other pest companies in the area before, I can tell you the difference is night and day. Extremely professional, knowledgeable, diligent, easy to get in touch with, 5 stars!
Absolutely a top notch service, Steve came in and talked about our issue and what steps to solve them. Me and my wife have a newborn baby we were worried about harsh chemicals and harmful fumes around our child. After talking with Steve he assured me what they use is completely safe to have in the house around our child and our pets as well. Best decision ever, completely resolved our pest issue not just a quick fix. Thank you Steve and EcoSmart for being there for my family.
I purchased a groupon to use this companys service. However, they pushed our appointment time twice stating inconvenience and what not. After speaking to the dispatcher, he stated we do not prioritize groupon. So this is a fyi to customers purchasing a groupon to use with this company you will not be prioritized and your appointments may get push back for priority customers.
Wow! Yearly service with no sightings the whole year!!! What a professional! Very thorough, inside and out. Actually took the outlet covers off to carefully spray all throughout the house. No odor of any kind, very effective--see you next year Steve! Thanks!
Good friendly service. They even cleared a lot of wasps nests from around the house I had just bought as part of the standard service package.