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Smart Phone Fixer
Cross Creek Centre, 1301 W Boynton Beach Blvd Ste 4, Boynton Beach, FL 33426, United States
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Smart Phone Fixer

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La
Review №1

I don’t usually write reviews unless it is well deserved. This small business went above and beyond to repair my daughters iPad. They have reasonable prices, knowledgeable and professional technicians. Customer service is amazing. Keeping me informed and letting me know before hand the possible repairs needed. The iPad needed a LOT of repairs. And Alex kept me on the loop, shipped the item directly to my home twice to save me a few trips. I am 100% satisfied and will for sure trust them with any future repairs.Thanks Alex!!!!!

Ir
Review №2

Alex is great! Hes knowledgeable, kind and very professional. He has fixed two cellphone screens for me and fixed my laptop. Everytime I have an issue I know I can call him.

Ar
Review №3

Prompt, knowledgeable and kind. Thank you for having integrity, a valuable treasure in this day.

an
Review №4

Very good. Fixed my phone in an hour and the amount charged was very reasonable. Would certainly use them again.

Au
Review №5

Alex is extremely kind and very professional, always fixes my phone with grace .

Na
Review №6

THANK YOU ALEX!!!! 😊I stopped in to see if the piece that charges the phone could be fixed. For over a year the phone has not been charged because the piece would not allow it to charge! When I took it to Apple, over a year ago, they told me it could not be fixed and that I would need to go into a new phone! Reluctantly, I got a new phone!Today I decided to stop by smart phone fixer just for kicks to see if they could fix it! Alex was there, and he was amazing! He was very nice, he was very knowledgeable, he was very fair! He told me he would assess the phone for free, determine what needed to be done and give me the price. The charging piece needed to be fixed, once he fixed it he made sure that the phone would charge, it was charging! My next question was do I need a battery he said give it a couple days let it run its course and see how the battery works but it wasn’t necessary to jump right into it that today, possibly this battery would be fine. His suggestion was to give it a few days and see how the battery lasts. If it does not work then changing the battery would be an option and just come back!It is very Nice to go into a place of business, particularly one that you, your self is not very knowledgeable about, to be treated with respect, kindness, fairness, and not be taken advantage of!THANK YOU ALEX!!!!!!!! 😊

Fr
Review №7

This is my first time having to utilize a Phone fix business though to my cell phone no longer taking a charge. Alex, went above and beyond in understanding my concerns, needs, and provided me with several solutions/options. Unfortunately, I was not able to resolve the charging issue and I had to buy a new phone (much over due - Note 5 user still). Alex, did his due diligence and tried everything and even after all his time he did not charge me $.01. He has earned my trust and future business, and I highly recommend Smart Phone Fixer, and Alex for any issues one has with their phone. He is honest, and took the time to address all my questions yet with exceptional customer service. A++ and 10 out 10 experience. My wife will be having her screen repaired. Thanks, Alex.

Ma
Review №8

Spoke to Alex over the pass few days about getting my Google Pixel 3 phone fixed. I was very pleased with the the response time he had and how well done my phone looked after it was fixed. Thank you Alex and The Team at Smart Phone Fixer for the help on fixing my Google Pixel 3 phone. I will be recommending you guys to my friends and family if they ever need any there products fixed that may become broken.

Su
Review №9

Honest and straightforward service. We came in looking for screen repair, but they spent time evaluating the phone to be certain what it needed. He recommended a less expensive option for the phone repair that solved the problem. Trustworthy! Rare find!

Ce
Review №10

My son took his phone to them for a battery replacement. Price was very reasonable and the employees were friendly. Melissa and Alex were both extremely patient with my sons many phone calls about his phone. It turns out that the phone was the problem and not the battery inside and once they figured that it would not be worth fixing they gave us a full refund without us asking for it and we highly appreciate everything they’ve done for us so far and we will definitely return with any other device.

Vi
Review №11

Great team, extremely knowledgeable,, they make you feel welcome!Melissa & Alex have great customer service.Im a frequent client, different issues with my laptop.Ive referred friends of mine, they thankful for the suggestion.I LOVE the team.Thank you.

Da
Review №12

Extremely fast service, courteous repair person and product repair quality is perfect.

A
Review №13

Fast and efficient service, friendly and professional, and best of all, reasonably priced compared to nearby competitors. Highly recommend!

Di
Review №14

Highly recommend this business, whenever I had a problem with my phone they were always helpful, had a great experience with their services and would definitely recommend.

An
Review №15

Amazing service! Helped me with the back and front glass on my phone. If you are like me and stumble across this review while calling around, then let me save you the trouble.

Oz
Review №16

Love Smart phone. All the employees are friendly, knowledgeable and care about the customer. They are honest a will provide advise with the customer in mind. Use them. You will not regret it.

Me
Review №17

Im a klutz, so when I dropped and cracked my iPhone screen again yesterday, a year after I brought it to Smart Phone Fixer the first time, I became a repeat customer. My phone was repaired quickly and efficiently, and at a fair price. I recommend Smart Phone Fixer if you need repairs.

Ge
Review №18

Absolutely top-notch experience(s)!! This is the only place I’ll go. The staff is extremely kind and their customer service is second to none! Do not look further - support local business!!!

Ja
Review №19

I was in town visiting family, my iphone screen cracked, started to call around for prices but there was no need. The over the phone quote was beyond reasonable.Arrived and was greeted by technician Alex, who repaired my screen in a timely fashion and with the greatest customer service. Thanks again

Ci
Review №20

Any phone or computer issues I’ve encountered they have always been there for me to talk to on the phone or in person. Very good customer service. Devices we’ve taken in with issues, they have been able to resolve or direct us best way to go.

Da
Review №21

This is by far the best company I have ever dealt with. Honest with integrity. What else can you ask for.

Ar
Review №22

I have used them over and over to fix several devices. They have always been honest and reliable so I have continued to use then for years. Won’t even consider going anywhere else.

PE
Review №23

Excellent service. Fast, fair price

Jo
Review №24

Honest, high quality, and reasonably priced. Stands behind his work.

ca
Review №25

Called in bc I was locked out of my phone. They tried to help during the call but I ended up going in. I was fixed up and out of there in just a few minutes. Super friendly and knowledgeable!

ri
Review №26

Fast reliable and reasonable

To
Review №27

I recently had one of my devices break apart on me, and was in a hurry to get it fixed that same day. I called around my area but the only place willing to take a look was Smart Phone Fixer. I stopped in one hour before they closed, and was greeted by Gunnar who was super helpful. In less than 10 minutes, he had soldered the USB connector back onto the motherboard of my adapter, and even added some adhesive to reinforce the connector. My device works flawlessly, highly recommend this place.

Ti
Review №28

The screen repair was incredible, the $1 roll of toilet paper was the deal of a century

Vl
Review №29

Fantastic! Fast and Easy! Highly recommend!I dropped my Galaxy S4 and needed LCD replacement. First, I went to sprint. They basically could do nothing with my phone and tried to sell me a new phone. Then, I went to Best Buy where I originally purchased the phone. Again, all they would do is sell me a new phone. Next, I called around different cell phone repair facilities. Prices were outrageous and some places said I needed to wait for the part to be shipped in.I found the Smart Phone Fixer online and decided I would stop by as it is near my home. A gentleman by the name of Brandon immediately helped me. He told me that he would have it fixed in about an hour. After waiting for only 45 minutes, he handed me my phone working as good as new! Best part, the cost was lower than any of the other places I had called and gotten a quote from.This place was a life saver. I wish I would have just gone straight there and saved my time.Thank You!

Da
Review №30

Outstanding experience here. I had a cracked screen on my iPhone. They immediately took it back and within 15 minutes had it fixed and ready to go. Really nice and knowledgeable guys. And the price was good too. I highly recommend them.

Ap
Review №31

Alex is knowledgeable and helpful.. I recommend him highly.. he’s the BEST!!

Ro
Review №32

Never used there services, saw an ad how they offer free inspection services in response to someone who was murdered selling an iPhone to a stranger.That is awesome! 👏

Fr
Review №33

They are the best at what they do. My 4 boys and myself are always breaking phones, tablets I always go straight here and never once had a bad experience they are polite and they know there stuff. Every time my device is fixed that day normally in around an hour and they have the best prices around. Save yourself time, money, and aggravation just go there 1st! trust me youll be happy you did. I now buy all my accessories from them also no more chargers from the corner store that work for 2 days.

Er
Review №34

Fast, professional service done at the right price with best quality parts. Can’t beat it

Da
Review №35

I cracked the entire screen on my iPhone so I went here to get it fixed and it took less than 30 mins and it was like brand new. Great customer service and the price was better than the other 4 places I contacted for a quote. Highly recommend this company.

Do
Review №36

Alex is the best, friendly easy going and very understanding, they not only fixed my phone screen but they fixed issues with my phones internal wiring that caused it to keep overheating and blacking out on me...they are the only folks I would recommend---and I have been to a few before the others add fees when you come pickup your phone, overcharge and have no customer training..BUT NOT THESE GUYS..I SAY GO TO SMART PHONE FIXER this one in particular. Thanks Guys I really appreciate your assistance feels like brand new without hurting the bank account:) smiling every time.

Mo
Review №37

The 1st time I went to have my phone screen fixed the rude guy told me it would be 150$, I told him thats far too expensive so he changed it to 125. I called the next day to ask the price and they said its 125 over the phone. The guy tried to overcharge me for whatever reason. On top of that the screen broke again the next day

ke
Review №38

Just had a great experience at Smart Phone Fixer in Boynton Beach . Alex the technician was very knowledgeable, professional and extremely courteous. 5 * all the way !Kenny S

An
Review №39

I took my phone here so that they could tell me that my phone was unfixable for insurance purposes. These guys tried their best, couldnt fix it, provided me with written documentation for insurance, and got me my phone back all in the same day. Id be happier if they didnt damage my phone (cosmetically) but they also didnt charge me fully. These guys seem to know their stuff. Id recommend them and visit again if necessary.

Du
Review №40

Fast, Friendly, and Fair!My iPhone 6 stopped charging out of the blue. As a Realtor my phone is an invaluable tool for my business. Gunnar got me back in business in less than 30 minutes from when I walked in the door.Thanks Guys!

Mr
Review №41

I have been going there for years. I have never had a bad experience. These folks are kind and professionals. They are not out to rob you. They are honest. Thankful to have found them.

Co
Review №42

I mean look at the reviews and you can tell how good this place is. Nicest guys work here. Older guy and a younger dude. They just dont rip you off.

Ka
Review №43

Son jumped in pool with phone in pocket. Noticed while in motion and got out of water quickly but water was inside phone. Put it in rice for a few days which I hear now is not a good idea. Parts of phone worked but not the WiFii. Anyhow, they were able to dry out phone and all works so far. Friendly, fast service and inexpensive. I would recommend.

Ry
Review №44

Its rare that I write a review about a place that I didnt even pay for services at, but thats half of the reason why I am writing this. In 2016 I had a Motorola Droid Ultra, that at three years old, finally kicked the bucket. The phone ran into a software issue where it would loop itself at the boot screen. If I started the phone in Repair Mode, I received a message that said No Command. Essentially, the phone was not going to turn on.I assumed it was a lost cause, but worth a shot to see if anyone could bring my phone back to life. At a minimum, I would have liked to have saved a few recent files on it, but the rest of it had been backed up to Google before it failed. Three different cell phone repair shops looked at the phone briefly, and then told me there was nothing they could do. Smart Phone Fixer was then recommended to me by my local Verizon shop, and I figured why not give it one last shot.Surprisingly, Cell Phone Fixer spent a full day actually trying to resolve the issue. They took the phone apart, discovered the reason for the failure, but unfortunately agreed it was a lost cause. Im giving them this rating not because they fixed my phone. Im doing this because at no cost to me, they still spent a full business day trying to discover the cause of the failure. To me, that is going above and beyond. Even if the odds are against them, this shop will try to help you. I think thats all you can ask for from a business. To me that shows the staff here cares. If the next phone I purchase has a problem, I know where Im going.

Ti
Review №45

Excellent customer service. My phone broke so I brought it in for repair. It was fixed fast and for a fair price. Will do business with Smart Phone Fixer again.

th
Review №46

My Phone had with some water damage and the rear camera and headphone phone jack didnt work anymore.I had it looked at and lead Tech told me that there is nothing they can do and handed me the phone back but the touchscreen didnt work anymore.So I asked her to fix it because it worked before,3 min later she handed me the phone the screen was completely black, the phone would not turn on anymore.She then told me that they do no warranty any work if the phone has any water damage and thats it. I do understand the no warranty part but what work did they perform?Anyways I brought it to the phone repair store around the corner45min later they handed me the phone back, touchscreen, camera and jack everything working. I don’t think I need to say anything else....

Bi
Review №47

These folks know what they are doing, and they do it quickly and reasonably. I fix most of my own troubled devices, including replacing soldered components, but I know my limits. When my wifes Samsung Galaxy S3 had a problem with its power button, I took a look at the tiny 3-millimeter button, with three solder points in that space, and decided that it was too exacting for me. The folks at Smart Phone Fixer polished it off in the time it took me to eat a burger at Wendys down the street. I cant say enough good about them. I will definitely let them work on my next tough one.

Do
Review №48

I have been going to smart phone fix for years. I wouldnt go any where else. Gunnar the owner is the best in town extremely knowledgeable Honest competitive pricing outstanding service caring and gets the job done quickly and efficiently. I was in a jam over the weekend and had spent hours on the phone with Microsoft to fix their errors. They couldnt diagnose or help me with their own product. Gunnar diligently worked at it and had my devices up and running and back in business. This is the first review Ive ever done. I couldnt be happier. If you need it fixed and done right the first time or any time call or stop in you will be happy you did.Thank you, Gunner a million times over...

Br
Review №49

I brought my roommate in here to get his phone fixed. We sat for 10 minutes waiting to be acknowledge by the anyone. The girl behind the counter was busy flirting with a customer and playing on the internet. The other 3 employees that were hovered over her laughing at what they were seeing while 2 other customers stood with me waiting to be helped. After the employees were done playing, they asked if we could be helped and paid no attention to the others that were waiting.They asked the issue and it was explained. We were then interrupted, the phone rang and since no other employee bothered to pick it up the young lady we were speaking to answered it. Rather then putting that call on hold, she helped that customer while we stood and waited. (3 other employees tried to look busy doing nothing)Once they were able to look at the phone they explained they would have to order the part and we would have to pay for half of it up front. Cash only. The deposit was paid and the estimated time to receive the phone back was 3 days...that was three (almost 4) weeks ago. We have called and gone in to check the status of the repairs, yet never given a complete answer. They only thing they say is the part is on order.The staff needs a lesson in customer service and professionalism.

Su
Review №50

Alex was very helpful and replaced my IPhone battery in no time at all-!! Excellent service, reasonable price and definitely recommend going here for all your phone & computer needs-!!

M.
Review №51

Gunnar and his team are awesome and very knowledgeable. Havent failed me yet and its been years. Honest and reasonable. Cant ask for more.

Em
Review №52

Amazing Service. Quick and very knowledgeable. Keep the good work! Congratulation for being a grandfather for the seventh time.

Ro
Review №53

Phone looked hopeless after a drop. After Alex got through with it, its good as New.

Yo
Review №54

Switched iPhones and guy locked me out of phone took it here to see if it can be fixed they did andddddd for freee.I offered to buy lunch they insisted it was no biggie so I’m writing this review they’re the best hands down have a problem go to them👍🏽👍🏽

Al
Review №55

I had my iPad repaired here when it was caught in a boot cycle - They were prompt, professional and courteous and had my iPad repaired straight away and even stayed late to do it as was in a

He
Review №56

Horrible customer service. Called 3 times the girl answering the phone whispers then hangs up.

se
Review №57

Great service and very professional tech. Always bring my electronic device to this place. Ipad, iphone, samsung phone, they even help me replace cooling fan for automotive scan tool. I never go to any other repair store. This is the only store i would go. Repair cost is very fair and never rip off customer. Thank you

Lo
Review №58

Excellent Customer Service. I know every time I arrive with a phone problem I receive knowledgeable, reliable, honest, and reasonable service.

ga
Review №59

Had I phone screen replaced at much more reasonable price than apple or best buy, done in 20 minutes

AD
Review №60

FRIENDLY SERVICE LOW COSTS ALSO FIXES LAPTOPSAND DESKTOPS . UPGRADEDMY APPLE G5 AND FIXED MYGO PC GAVE ME MORE RAMAND SOFTWARE.

ma
Review №61

I am a habitual breaker of phones and have come to rely on these guys to repair the damage I appear to be incapable of avoiding. They have fixed shattered screens and water damaged IPhones and they have done so for really fair prices.Oh and they are really nice people. :)

Jo
Review №62

Fast efficient and very fair price.Replaced iPhone screen on 20 min.Highly recommend

es
Review №63

Very professional company. Gunnar knows his business and repairs are always done quickly and factory correct. We are very thankful that they reached out to us and will continue to use them for smartphone and tablet repairs.

Bo
Review №64

Sean was nice and malissea was awesome fixes right the first time

Cr
Review №65

5 Stars for excellence - all the way around! Supporting small, local businesses these days is so important - and its a total bonus when you know they do business with honesty and integrity!Gunnar and his team have managed to rescue me on three separate occasions. They fixed my iPhone twice last year and I was so impressed with their fast, friendly service that I asked them for some of their business cards to share with friends and family. You can drive right past several other cell phone or fix it stores to get to the Smart Phone Fixer and youll get better service, better prices and honest answers - and that says a lot for this business in my opinion!Just when I thought I was on a good roll, my iPad fell out of the case and hit the pavement so hard that the entire screen cracked like a road map and glass shards were coming out. The corner was completely crushed. I was sure it was broken to the the point of no return. When my iPad was returned the next day, it looked brand new! The only evidence of the mishap was a tiny scratch on the back of the corner that was completely crushed and dented. To say I was wowed is a complete understatement! I always take the time to tell a manager when Ive received great service, but rarely take the time to sit and write a review. I give 5 Stars for excellence -all the way around!

Fe
Review №66

Super quick quality repair, I am very impressed. Will recommend.

Fr
Review №67

These guys are the best!! I have Cracked a few phones and they fixed it without any issues, Price, Very fair, I wouldnt go anywhere else.

Li
Review №68

Alex was the man and fixed my screen in 10 minutes. HIGHLY recommend this store, very fare pricing and accommodating staff

Di
Review №69

They are fantastic..easy to reach, upfront with pricing and I highly recommend them.

To
Review №70

Honest and reasonably priced. Id recommend them to everyone.

Do
Review №71

I love this place very friendly people who do great work often they go way above and beyond what they have to and the prices are fair

Em
Review №72

Always looked for the cheapest prices for their customers. fast delivery of Parts then other the 2 repairs stores on Boynton beach blvd.

ra
Review №73

I had my Samsung Galaxy S4 repaired here. Great service, done in 20 minutes, cost half than competition.

Ma
Review №74

Fast friendly and reasonably price

Ch
Review №75

Fast and professional-great experience!

Al
Review №76

NOTE TO SELF: DO NOT EVER, EVER RETURN TO THIS STORE. RUDE AND BAD, BAD SERVICE.

ci
Review №77

Excellent service, response time and work.

ro
Review №78

Broke my screen on verizon lg phone, part in stock repaired in 30 min for a price cheaper than deductible from carrier. Would use them again if needed.

Fr
Review №79

Good honest guys

Ch
Review №80

Outstanding service!

Ri
Review №81

Quick, professional, and afforable

An
Review №82

Rip off cheaper to use your insurance!!!!

Information
23 Photos
82 Comments
4.7 Rating
  • Address:Cross Creek Centre, 1301 W Boynton Beach Blvd Ste 4, Boynton Beach, FL 33426, United States
  • Site:http://smartphonefixer.com/
  • Phone:+1 561-737-3333
Categories
  • Computer repair service
  • Electronics repair shop
  • Mobile phone repair shop
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–5pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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