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Coles Auto Repair & Service
440 200 N Suite 9, Bountiful, UT 84010, United States
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Coles Auto Repair & Service

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my
Review №1

Coles shop is fast and thorough. I have a tall van and they willing to do some work under the van when it can’t be out all the way up on the lift. The mechanic Changed the engine oil and differential fluid. Was in and out in an hour. Cole is a nice guy too, funny and personable. His mechanics work hard too.

Je
Review №2

This was my first time working with Cole’s (my sisters have used him many times before). Cole was personable and friendly, honest, and easy to work with. Brandon was my contact person while my suburban was being fixed. Brandon kept in close contact with me, letting me know what was needed, pricing, and the projected timeline for repairs to happen. He was easy to work with and respectful of our time. I liked how they sent out a report of the repairs that was needed with pricing, pictures of what why certain things needed to be replaced, pictures of the fluids and the color they should be when not needing to be replaced. Everything was spelled out nicely, letting me know why repairs were needed. The team was efficient with their time and the work they completed. I enjoyed sending my suburban to Cole’s and will use them again in the future!

Pa
Review №3

I had a great experience at Cole’s! The communication was timely and thorough... they sent a written proposal outlining everything that needed to be done and in addition Brandon spent about 30 minutes on the phone talking me through it all and answering my zillion questions. They pretty much rebuilt my 08 Ford F-350 and even sent pictures during the process. I felt like I was working with friends! Their shop is very orderly, clean, and professional. One of the best parts is the 3-year warranty on their work! (Not sure if that applies to all work they do)? My truck is running SO much better than before and I will be taking all repairs there!

An
Review №4

Im always apprehensive about auto repair. Who can you trust to fix your car and not get ripped-off? So when our 2005 Honda Accord started loosing power on the freeway the other day I panicked.Fortunately, a local oil change business recommended Coles Auto Repair. We took our car to the shop and they did a complete diagnostic analysis which produced a long list of issues. The staff did a great job explaining everything and were very clear about differentiating between what urgently needs attention and what is more preventative maintenance. I really appreciated their transparency and honesty.We were hesitant to pull the trigger on every repair they suggested because it was a little more than we had originally budgeted for. But in the end we opted to have them do everything on the list because we had confidence our car would give us another 150K miles after making all the suggested adjustments.They were very prompt about making the repairs and our car came back as good as new. Its only been a few days, so I cant say how this will play out over the long term, but Ive been impressed so far. Only time will tell. But they provide a pretty good warranty on their work, so I assume if anything happens in the next few months, theyll take care of it.Overall, I was very impressed with their professionalism, communication, and work. Id definitely recommend them to anyone looking for a new mechanic.

Ja
Review №5

The communication was great while they had my car!! I LOVE that they have the app like delivery places to let you know exactly what is going on with your vehicle. They were very thorough with diagnosing my issue. I was told how to get my car out of limp mode so I can take it back if the issue comes back. I have found my new mechanic.

Ju
Review №6

I would HIGHLY recommend this honest auto repair shop. Its refreshing to have an auto repair shop thats both honest and has reasonable prices. Also have great communication with the customer. They take time to answer your questions unlike some other shops.

Mi
Review №7

Cole has it figured out! Great service, fair pricing, and fast turnaround! Its so rare in todays world to find this in a repair facility!!! Brandon does a great job of taking care of the customers with a personal touch! Way to go you guys!

Jo
Review №8

Ive only been here once for various 30k mile service items but I will definitely return if other things come up. I was impressed by Brandons professionalism and transparency. He helped me figure out what was necessary and what wasnt for keeping my car running smoothly. The price was great and they accommodated my schedule, which was appreciated.

Ki
Review №9

Honest, reliable and quality work. Would definitely recommend coming to Coles auto and will be bringing all my cars here for service.

Ja
Review №10

Cole’s is our go-to for any automotive needs. They set clear expectations for timelines on diagnostics and repairs and often times deliver faster than expected. They are great communicators and they will provide sound advice on how to make your dollar stretch further, while also properly maintaining your car. We’ve used them for 3 years and would continue to if we weren’t moving out of state. Solid service and refreshing for this industry.

Il
Review №11

I dropped by here late in the day asking these fellow to check out my brakes. They were extremely accommodating and gave me honest recommendations. When you find an honest mechanic, treasure them! Coles could have easily ripped me off as I am a traveler. I can not thank these fellows enough! THANK YOU!

Mi
Review №12

Coles rescued my familys road trip back home from Moab to WA State. My rig started to break down just before exit 317 on the highway on I-15 and I pulled off to the closest gas station by the exit, a Chevron. I was .2 miles away from Coles at a gas station looking for a place to check out my rig. I did a quick Google search, saw some reviews of them and I called and let them know what I was experiencing and Brandon said that they could look at it AND let me use a loaner car while they checked things out. I drove to Cole’s and my rig totally gave out RIGHT as we drove into the parking lot in front. Brandon gave me keys for a loaner and my family and I drove around town and grabbed some lunch. I shortly got a call from Brandon and he let me know what had been found, what was necessary to fix it and the cost involved. Sounded very reasonable and very fair. After about 2 hours my rig was ready and we were back on the road. We enjoyed our afternoon in town and were happy for the work that was done and the customer service. Coles saved our road trip back home and made it a great trip!

B
Review №13

This place was great from start to finish. Honest pricing and good quality work. Based on coming here due to their great reviews and was not disappointed. This was the first time using them and it won’t be my last. I was trying to find a place that I could trust and I a feel like I found it. I have a 07 f350 6.0 diesel.

Mi
Review №14

I can not begin to tell you all of the horror stories I have experienced, BEFORE I started bringing my vehicles to Coles. I realized (the hard way) that my mechanic is one of the most important people in my life, because he repairs the vehicles that my family and I drive every day! I will never again trust some shade tree mechanic, promising the cheapest repair for any of my vehicles.I have been bringing my cars, trucks, SUVs, and work vehicles to Coles for years, and no matter what the issue, they always are able to figure it out and repair it in a timely manner, and most importantly, I know that I can trust them, and that is HUGE!I highly recommend Coles Auto to everyone that asks me for a good mechanic.Its just not worth the risk, to go anywhere else.

Ke
Review №15

Had new mufflers installed. Was very fast and the work was stellar. Brandon there is awesome! If you need work done to your car, look no further.

Jo
Review №16

As every time I have gone to Cole’s to have any of my vehicles worked on, I know I’ll get taken care of in a professional and honest way. I know that no unnecessary work will be performed and that any work that is will be thorough and performed completely and professionally. I know that the work will be honored and guaranteed. I feel that Cole’s provides value, integrity, knowledge, professionalism, honesty, quality and peace of mind. I only trust Cole’s to work on my cars and my family’s cars, so I go to no one else.

Da
Review №17

On time quick and fast said what they would do price was exactly what they said perfect

Su
Review №18

From the first phone call, I knew this was the place to get a surprise fix on an older beloved Cadillac. Brandon is great - he made sure I understood every detail of the diagnostic and why certain repairs were more important than others. They take pictures of what is broken, and then he can show a model of the components and what a repair entails. Friendly, professional, thorough - I cant thank them enough for their work.

Ke
Review №19

One of the best shops I have ever had my vehicle at.

Ne
Review №20

While they might not be the cheapest, they were comparable to another quote I got for the same repair they did. I appreciated how they were quick to respond to me and let me know what they were doing. I ended up dropping my car off and leaving it there for 8 days while I was on vacation and they were very accomadating with me

Ry
Review №21

Brandon was able to get my daughter’s car in same day and get all her brakes replaced on all four wheels. They were great at communicating throughout the day and did a great job! This was our first time going to Cole’s and the whole experience was very good.

T.
Review №22

Its hard to find a mechanic you can trust, but this is definitely one of those places. Open and honest about what needs to be done, and doesnt gouge you on the prices. Only shop I will take my cars to.

Ja
Review №23

Took my F150 to Coles to have a noise investigated. Turned out to be a lot fo serious engine problems (exhaust manifolds, timing cover, etc.). I have a 3rd party warranty that should cover most of it, but they have been a pain to deal with. Brandon has been awesome at working with the warranty company to get them the information they need to process the claim. The shop has been awesome about communicating the process of the repairs, resolving any concerns I have. Once I got the truck back, I had another issue pop up and they were able to fit me in the same day to get it fixed. Before these repairs, I had never used Coles (found them online with positive reviews), they will now be my go-to mechanic. Very trustworthy.

Th
Review №24

Friendly and knowledgeable service! Cole and Brandon give it to you straight and explain your auto problems in language you can understand.

An
Review №25

After reading the many 5-star reviews theyve received, I recently chose to use Coles Auto for a pre-purchase inspection of a car I was considering. Very happy to report that they lived up to their sterling reputation!Brandon was very accommodating and managed to schedule me on short notice. The inspection was performed quickly, as promised, and I was provided with a great loaner car to use while it was underway. When I returned to hear the results, everyone was pleasant and hospitable, and Cole spared the time to teach me about some of the idiosyncracies of the particular car I was considering.My overall impression of this business was highly favorable, and Coles will be a mechanic shop I consider using in the future, even though its somewhat of a drive from my home in SLC.

Lu
Review №26

These guys were on top of everything wrong with my car and asked me if I wanted to fix it all or just fix what needed to be repaired. Super relaxed atmosphere but also very professional!

Co
Review №27

Coles Auto Repair is hands-down one of the best shops in bountiful. If you want to be a customer when you walk in for service vs another invoice number in an attempt to hit monthly quota, Coles is the place. They are about as thorough as one could ask for and they will tell you everything that is wrong with you car down to burnt out light bulbs. I have never had to come back after a repair because they have always been done right with quality parts. The number 1 thing about Coles is the honesty. If it isnt broke, they wont fix it or more importantly, CHARGE YOU to fix something that isnt broken.

Ke
Review №28

Brandon and Cole helped replace my shocks. Their team was very helpful and friendly and got my 4Runner in and out. Awesome shop!

Je
Review №29

Everything went well. I believe they are telling me the truth about maintenance. Example: I asked about front brakes noise. They checked the brakes and told me the pads do not need to be changed this time. Well check again at the next oil change.

Aa
Review №30

I’ve been getting my vehicles serviced at Cole’s for years and I won’t go anywhere else. The service and professionalism is impeccable.

To
Review №31

Top notch. Excellent! Honesty and integrity are so important when you are looking for a mechanic. I wouldn’t hesitate to take my vehicle to these guys in the future. I do live out of the area, so that is the only tricky part, but will definitely use them again if at all possible.

De
Review №32

Ive been going to Coles for years and I always feel that Im being treated fairly...good people!

Na
Review №33

Cole’s Auto replaced my original oil pan and gasket. They were very friendly and professional.

To
Review №34

Checked our car out before we bought it, they made sure we got a great deal! Definitely recommend!

Ca
Review №35

We just moved here to Bountiful. My horn needed replacing as well as an oil change. Brandon took very good care of us! They also send you their inspection notes over text/email which was really convenient. We will be going here for our future repair needs.

Co
Review №36

I currently lost my mechanic and was referred to Cole’s by a friend. I had a pretty severe oil leak on my Tundra that needed immediate attention, Cole did a full service check up along with fixing the leak. He made me aware of issues that should be taken care of immediately and others that could be addressed at a later date. I am very pleased with the work and will definitely send my friends and family to him in the future.

Kr
Review №37

They are great. Very helpful and honest

Mi
Review №38

Extremely kind and welcoming. Cole jokes with you and helps you feel comfortable despite the fact that you are probably dealing with car trouble. I took a car I was buying in for a pre purchase inspection and he was awesome. I will 100% be using Coles Auto Repair the next time I need a mechanic!

Do
Review №39

Coles is awesome, its hard to find a repair shop you trust but they do great work, communicate often, and fairly priced. Highly recommend.

Ad
Review №40

No one likes unexpected car repairs but the guys at Cole’s are always helpful, thorough and timely in their repairs. Thanks for getting us back on the road safely guys.

Co
Review №41

*UpdateStill 5 star service. Brandon up front is always on top of communicating. I brought my F350 in for some extensive work and left happy with the quality of services provided. Prices were competitive. Keep up the awesome work!Brought my suburban in just to have them look over and see if there were any issues that needed immediate attention. They were 100% up front about what did and did not need to be fixed, and offered incredibly competitive pricing. Cole has also helped me with my truck a few times in a pinch. Highly recommend

Ti
Review №42

I highly recommend Cole’s Repair. They were thorough, professional, and timely with my vehicles repairs. Not only did they address the issue that I brought my vehicle in for, they gave me a detailed inspection report with photos showing future maintenance repairs my vehicle will need.I will definitely be going back to Cole’s for future repairs and maintenance.

Da
Review №43

Do not ever do business with Toyota Bountiful. My wife and I learned this the hard way this year. We have a hybrid which warned us of the hybrid system failing. We took it in to have it looked at and while wasting two weeks with them saying that they didn’t have the tool to diagnose the problem. They came back with the engine torn apart without my permission and the mechanic saying that the transmission needed to be replaced. I took it to another mechanic to get another opinion and while it was being towed the mechanic was getting upset and unprofessional. We took the vehicle to Coles and after he put the engine back together the vehicle started up with no problems. Unfortunately when Toyota Bountiful tore the engine apart they emptied the transmission fluid and while driving it without transmission fluid it blew the transmission. We have been very happy with Coles after replacing the transmission. It is very hard to find a mechanic you can trust and Coles will now be our go to mechanic. Toyota Bountiful are crooks and I will never do business with them or their affiliates.

Mi
Review №44

I am a 3+ year returning customer. Totally satisfied with the competent staff, service and prices. I trust the work and discussions with the whole team. I love their diagnostic and communication tools via text, email, phone, etc. I plan to return with all my vehicle needs. My wife and I feel that they always answer our questions and never pressure us in any way.

Ma
Review №45

I love Coles. I get my cars checked over and Brandon and Cole then offer advice on whats really necessary and what I could pass on. I feel Cole and his technicians are knowledgeable and honest. And I feel at home there! Great bunch of guys!

Ro
Review №46

I own a 2007 Pontiac Vibe. One front headlight was damaged and one of the fog lights was broken. I ordered new headlights and fog lights and took my car to Coles to have them replaced. They look great!

As
Review №47

Coles is amazing! Had my minivan repaired here twice, both times the dealership told me I would need a transmission replacement and Coles was able to repair it for me for a quarter the price. The are very professional, friendly and knowledgeable! I wish I didnt live so far away, or they would be where I got regular maintenance done too!

Ge
Review №48

I had my vehicle looked at by another shop and they said I needed all this work done. I replaced my brakes and they could have been done but not the rotors. I didn’t trust the opinion. I had heard about Coles so I took it there. Brandon was great to work with and they gave me a second opinion. Turns out the leak was from something totally different. They fixed that. I then had battery problems and they helped me with that. Then the power steering pump went out that they just replaced but it was covered under their warranty. This is a great shop.

An
Review №49

Great service, fast, reliable, and fairly priced.

Ja
Review №50

Super reliable, you can count on them to do everything they can to get your car to work properly and smooth. Genuine people, would recommend.

ma
Review №51

I called Coles automotive & told them I was having my van towed to their shop. When they found out what was wrong with our van they sent us detailed info directly to us through text & email. This info includes videos along with the details about the parts they had to replace which was our fuel pump, alternator & battery. I asked them to go ahead & do a oil change & radiator flush. Coles kept me up to date every step of the way & what I loved deeply was that since we are dealing with this pandemic & I’m on Social Sercurity I couldn’t pay & pick my van up right away. They were VERY understanding with that & offered to help me anyway possible. I was very grateful. Their service was so good I asked them if I was able to comment on their service because it was that good. I would recommend this shop to all my family members & friends. My name is Mark & I live in Farmington & I highly recommend if you need any mechanical services for your vehicles to go to Coles Automotive in Bountiful.Thank You very much,Mark Davis

Aa
Review №52

They were great! Quick and helpful with everything! Thoughtful staff and helpful with financing.

Du
Review №53

Best auto repair facility on the wasatch front ! Brandon is a great person to deal with and super honest .

De
Review №54

Coles Auto repair does a very very professional quality work, they get the job done at a reasonable time, every time I take my car in I know my car is going to be working really good when they get done with it, Just because of their work and their warranty I would recommend Coles Auto repair service to anybody who would need their car fixed, thank you for the very quality work on my car Coles.

Jo
Review №55

Best car repair place Ive been to since moving to Utah. The staff at the front desk were a pleasure to talk to and they are very reasonably priced. Only problem I have is they are open during my work hours and not on Saturday or I would be here more often. I have had the same exact repair done on three different vehicles at three different locations and this place matched the price and satisfaction of the family friend I no longer live around. I highly recommend!

Jo
Review №56

This place is awesome! We recently moved to Utah and immediately had issues with my wife’s vehicle. Brandon at Cole’s is the best. This will be the only place we take our vehicles from now on.

D
Review №57

Cole is the best around. He charges a fair price and every experience I have had at Cole’s has been honest and fair. If anything Cole has taken whatever measures necessary just to make sure the problem is fixed as quickly and thoroughly as possible. He is miles ahead of dealerships that just throw parts at a problem without putting in the hard work to make sure the parts are necessary. I’ll use Cole’s for any automotive services in the future.

Da
Review №58

From our first visit to Coles Auto we have been treated well above our expectations. Great work and service!

Ry
Review №59

They were great and very helpful! Took my car in late Monday afternoon and the starter and drive belt were completely replaced and good to go by Wednesday morning. I dont know of many shops that will warranty their work for as long as Coles either! Definitely going to take all my cars there going forward. Doesnt hurt that is close by either.

Sh
Review №60

Repairs were made quickly and I was kept updated and informed throughout the entire process. Their quality assurance policy gives me peace of mind that they stand by their work.

Da
Review №61

Ive taken my vehicles here a few times and Im always pleased with their service and their level of professionalism. I never feel like theyre talking down to me and they do an excellent job both with repairs and communicating with their clients. Theyve made a loyal customer out of me.

K
Review №62

I called on a Wednesday afternoon and they got our Ford Explorer in the shop the very next morning! They got it back to us in a day and a half! We have used Coles Auto Repair & Service for over a decade or more! We appreciate their great service!

fl
Review №63

They were very friendly and vigilant in making sure they were taking care of everything and not trying to push me into any unnecessary repairs, but also giving me a very thorough diagnosis at the same time.

Ka
Review №64

So helpful. Brandon helped us off the clock because we got a flat tire right outside his shop.

Gl
Review №65

Professional - knowledgeable - andTrustworthy. A great place to have your automotive needs taken care of.

Ja
Review №66

We called about a pre-inspection for a used car and he told us that Blue Star was the best way to go. He was going to do that for us, but we found out that the car we were going to buy already had one done. Cole was extremely nice and helpful and was about to stay open later to accommodate us. I highly recommend working with them.

As
Review №67

True to their vision of honest mechanics!

do
Review №68

Great place awesome people very trustworthy

Ke
Review №69

Coles Auto Repair has taken care of my and my husbands cars. They are an amazing company. They get you in quickly, follow up, and are very thorough. I would highly recommend taking your vehicle to them. Best car service I have ever had.

sh
Review №70

I appreciated Coles For their professionalism. They were thorough, honest and friendly with us. They took care of everything with the warranty company. I would recommend them to anyone and will would not hesitate to go back to them again.

Je
Review №71

They provided great service. Thank you!

Al
Review №72

I met Cole as a friend of a friend so when it was time to do a major maintenance on my car I figured I would give him my business. I was blown away by the actual service.After giving them the long list of things I wanted done they gave the car a full inspection before starting any service. They emailed me a breakdown of everything that needed to be done with pictures and explanations on why.After the work began they didnt quite have it finished by the end of the day as they had estimated. I wasnt surprised considering they were changing the timing belt, flushing all fluids, doing a tune up, plus some other stuff. It was a ton of work. They ended up staying late and extra hour and a half to finish the car that night. Sadly, I was unable to pick it up that late and had to wait until the next day anyway.The cost is right in line with what I expected. But I dont want cheap, if its cheap theyre taking shortcuts or trying to scam you. I also dont want to pay a premium. I think Coles has hit the right balance.Im very impressed with the overall service and will be going back.

Ma
Review №73

Coles Auto knows what they are doing, and do it at a fair price! Ive been looking for an honest and knowledgeable shop for awhile, and have finally found one! Vii on the front end was great to work with. Thanks, guys!

Er
Review №74

Very professional service that was accommodating of my time. They provided a breakdown of problems found during inspection and their severity and further explained over the phone the repairs needed and how they would be addressed. The estimate they provided was accurate in both cost and time to complete the service.

Ka
Review №75

I stumbled upon Coles Auto Repair merely by accident almost 4 years ago and Ive never gone to anyone else since. I have recommended him every family member who lives close by and any friend that is need of car help. I have never felt comfortable with a mechanic before Cole (especially because Im a girl- sometimes mechanics view us as suckers). And it really is hard to find someone that is trustworthy and wont take advantage of you or upsell repairs that are needed. Cole has NEVER pressured us into fixing anything and really understands that sometimes, money is tight and that the repairs that should be made, cant always be made right away. I love that he guarantees his work- there has been a few instances where a faulty part wares quickly and he has replaced them without cost or question when in the time of his warranty! Its been great to watch his business grow throughout the years! And even with the growth, he still takes the time to make us feel welcomed and comfortable. He even takes the time to really explain what the issues are!I could go on forever... But the point is that my family will be customers for life with Coles Auto Repair. We would recommend anyone with any vehicle type (and weve had quite the variety- foreign, domestic, Jeep, truck, or car) to him and his crew.

De
Review №76

I am very very pleased with their work, very surprised of how fast they can get a job done and a well done job. Coles is a supreme auto repair shop I would recommend any of my friends or anybody to get their car done at Coles

Mc
Review №77

I have been doing business with Cole and Craig for years, can truthfully say they are honest, and great guys. I send all my referrals here and forward any business that comes my way. From a guy that knows the ins and outs of the automotive service industry, this is the only place I can send my own family and friends.

Ke
Review №78

Cole’s place has always been one to be up front and HONEST. They break each and every cost down before beginning to work and let you know what is top priority, next priority and lowest priority. They’ve taken really good care of our vehicles.

Kr
Review №79

Cole was really kind and willing to check a minivan I was thinking about buying. I waited for less than hour. He came back with more information than I had anticipated for a quick check! He went over all of the things he found, gave me an estimate of how much it would be to fix it, and then gave me an honest opinion as to whether or not I was getting a good deal. Thank you so much for all your help! I look forward to coming back in the future!

Ke
Review №80

Very friendly staff. Incredibly thorough inspection on a truck I bought. Prices were very fair. My dad owns a Midas out east and i called him to verify and he confirmed the prices were exactly where his shop would be so I know Brandon was being honest. Ill be back.

Cd
Review №81

I recently bought a slightly used vehicle but still wanted to have it checked out by a reputable, independent mechanic. After doing some research online I found that Cole has overwhelmingly positive reviews. Im happy to say I can only add to his fan base. Service was very fast and he was more than professional to work with.Cole tried to let me go home for free because I needed an air filter and an alignment but I made him take some extra money for his services. If youre good at something, you dont do it for free. Go to Coles.

Em
Review №82

I was recommended by a former mechanic of coles to take my car to this place. I was excited cause he talked about the great work that they do, the problem was i never got to see that happen due to my car just parked there for three days not getting worked on. I called them and was told that they are getting ready to pull it in to get worked on when in reality it was just getting left there and forgot about. I ended up going to get my car to just take it to the dealership which they proceeded to get my car in and fixed and out with in three hours. This has taught my to always take my car to the dealership to get fixed, yeah it might be more but at least I know I’ll get my car back.

Sh
Review №83

09232020New car, same great Service. Needed the 60K service done on my Nissan. The dealer wanted $900+ for it. Same things done for less than $500. Found out Coles also sells new tires now and plan to check that out next. At the risk of him getting busier, I still highly trust the quality of his work and his fairness.Coles Automotive has been our mechanic for several years now. His team has excellent talent and they are prompt with repairs. He is typically close with his estimates and I trust him to not do unnecessary things. Integrity is important to us, and Cole and his team have it.

Mi
Review №84

Brought in my Honda Pilot because my normal shop couldnt figure out why the Emissions Light was on. It took nearly 8 hours for these guys to find the problem as it was apparently pretty rare. But they only charged me for the faulty piece and just the labor to replace it--not the entire duration. Very fair. Vehicle works perfectly again! Will definitely return (assuming I ever have need of a mechanic again in my life).

Fe
Review №85

I had excellent service getting a car looked at before I decided to purchase it. The staff was very friendly, quick and efficient. I live in salt lake but will happily make the drive to Coles to have my car serviced when its needed.

Da
Review №86

I was looking at a vehicle to purchase near Coles and I am 1300 miles away!I contacted Coles and spoke with Vii and was immediately impressed. I felt much more confident in pursuing the purchase, knowing that I had Vii in my corner. He was able to check the vehicle over and give me detailed info. on some issues that would never be discovered from a normal inspection. I am extremely Grateful for Viis thorough and quality work.

Ha
Review №87

Guys squeezed me in for a tire mounting and balancing last minute in a Friday afternoon. The owner performed the work and walked me through it and didn’t bat an eyelash at my silly questions. Great guys, great service.

An
Review №88

My minivan was broken, then I barely managed to tow it over to Coles on a Thursday afternoon. I got a call with the price estimate a couple hours later and said I understood it might take until next week because of ordering parts or whatever. Somewhat less than 24 hours later Vee called to tell me it was ready and apologized that it took so long to replace a head gasket and alternator. Now my minivan isnt broken and Im happy. It felt like everyone at Coles were happy I came instead of bothered. The whole experience was like a friend helped me out of a jam instead of a fight.

Lo
Review №89

Cole does excellent work. He is honest, and the amount he quotes to you will be the amount you pay - never any additional charges!

ke
Review №90

Coles Automotive is the only place we will take our vehicles for repairs. They have always gone above and beyond to ensure our vehicle repairs are done right and done in a timely manner, plus they look over every vehicle to make sure there are no additional issues. If any existing issues are found they show what repairs need to be addressed and will tell you honestly how urgent each item may be and how soon it should be addressed. I highly recommend them for all of your vehicles needs.

LA
Review №91

Great communication. Worked quickly on my car at a fair price. Took time to answer all of my naive questions.

Ja
Review №92

Excellent work, honest with you on what needs to be done and what can wait, with a fair price. What more does one want from their mechanic? Thank you Cole!

An
Review №93

No matter what happens with either my past trucks or current truck and cars they are always there to help out and get the work done right the first time around. Not once have Id ever have to go back and say you forgot this or that, everyone that works there is kind and respectable to no matter who comes through the door. Once I found them Ive never gone anywhere else. And if I start my own work on something and either cant finish or got stumped figuring something out they pick up right were I left off and get it done. I highly recommend them to anyone and their not afraid to work on any type of vehicle from gasoline to diesel they do it all.

Ti
Review №94

If I could, I would give Coles more stars! They are amazing! Ive always taken my cars to him before buying and hes kept me from buying some pretty bad cars. I recently had my car in for an issue with the steering wheel and Cole not only fixed it, but made sure I didnt spend more than was necessary. The car dealership wanted almost twice what I was qouted by Cole. Then, when the issue wasnt completely fixed the first time,(which was not their fault), they figured out what it was and fixed it, provided a loaner car for me the entire time my car was with them so I would still be able to get around, put up with me bugging them about when it was going to be finished and made sure everything was completely safe for me. I will never not take my car to Coles. I HIGHLY recommend them!Thanks for all you do for your customers!

Pu
Review №95

He is the most honest and best mechanic around. He will trouble shoot your vehicle and then tell you which things need immediate attention and which ones you can put off until later depending on the needs and use of your car.When Im looking for a used car I always bring it to him for a quick check. He lets me know if its a good deal or if I should stay away.Ive recommended him to numerous friends and co workers and they have all stayed with him too. Its awesome to have a go to mechanic that you can trust!

He
Review №96

I have known Cole for nearly 20 years. Hes honest, fair, and very competent. I know that hell get the job done right. Hes the only mechanic in the greater Salt Lake area that Ill recommend.

Ke
Review №97

Cole and his staff continually go the extra mile whenever we need work done. I had new tires put on my wifes car today and Cole stayed after hours to complete her car. I highly recommend them to anyone that may need vehicle repairs done!Almost a year after my prior review I took my wifes new car in for new tires. We wanted an all terrain tire that was hard to find in the size we needed, but Cole was able to find them and install them while we waited. I will always take my vehicles to Coles Automotive and Repair for any work that needs to be done. This is definitely a company that values its customers and will always do what they can to give a fair price for exceptional service!

Al
Review №98

I’ve been taking my vehicles to Cole and his awesome team for years. He is always thorough, honest, fast, and fair. I would highly recommend Cole to anyone needing an awesome mechanic.

El
Review №99

I found Coles through online reviews and recommend this shop. The current service included preventive maintenance that revealed pending repairs in line with the age and mileage of the vehicle. I appreciate the heads-up on those so I have time to schedule the repairs. Cole also gave me a tutorial about brake pads and also fixed a loose bumper cover (yay!). These folks do good work.

Ke
Review №100

Cole, Vii, and team are great! One of the top shops in Utah. I am proud to have them as a BlueStar certified inspection station. They are honest and knowledgeable! I highly recommend them to anyone.

Information
50 Photos
100 Comments
4.8 Rating
  • Address:440 200 N Suite 9, Bountiful, UT 84010, United States
  • Site:https://colescars.com/
  • Phone:+1 801-294-2914
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Small engine repair service
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9:30am–6pm
  • Sunday:9:30am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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