Is on a Saturday night looking for a reasonable tow is often a difficult task...Luckily I called Triton, the the receptionist on the phone was incredibly kind to me and totally understanding of my circumstance. They scheduled with me to come out the next wedmorning and get my oversized F250 towed To the mechanic in Bellevue. Rarely have I worked with such a professional and courteous company that put my needs 1st period period it was truly a delight to work with Triton towing. I highly recommend them to anybody who needs a courteous and quality job done with quality care.
Dispatch very helpful. Joe is an excellent driver, courteous and was great about giving updates. I recommend Triton Towing Company and Joe.
Great service. Prompt and friendly. I unequivocally recommend Triton Towing.
William was a great help and super friendly. Would absolutely recommend.
Do not let these guys tow your motorcycle, they dont know what theyre doing.Over tightened the strap on the front end (to the point of cringing), put a nasty, dirty strap mark on the seat (see picture), forced the throttle tube into the hook of a strap(!) and were about to secure the bike this way before I said something, and tried to secure the back end with a strap over the rear break fluid reservoir (that I again, had to say something about). If I wouldnt have watched them load the bike of they would have done as much damage as the guy that rear-ended me. Seriously cringe-worthy technique.Do not turn your back on them if they are securing your bike. Better yet, dont let them touch it in the first place. Theyll never touch mine again, thats for sure.Two stars because they were nice people and thats worth something.
Horrible experience. Would never use them again.
Tire change on a boat trailer with a blowout ended up being a major ordeal that took several hours. Joe persevered and got me and the boat on our way
Nice man on the phone, very calm.
Called a tow but we got the car moved before it got there. Cancelled the tow. Got charged $407. When I called back to explain they would only refund half of the money (thats their policy).
Doesn’t answer phone calls nor show up at all for appointments. If I could give negative stars I would.
Great experience... Matthew went above and beyond. There was a mix up with the contact number between the insurance company scheduling a tow, and the towing company. Matthew went into a nearby animal clinic to see if we were customers if they had another contact number. Wow he got an alternate number and was able to get a hold of us. Resourceful!
The driver was NOT experienced in transporting motorcycles. He asked me how to strap down bike, and then the bike fell on the way to the motorbike shop on the flat-bed tow-truck. When I tried to talk to him about it he said he didnt need anything from me and drove away.
Doesn’t answer phone calls
After an accident, Triton Towing was assigned to tow my totaled car. Matt, the driver, and Shannon, the dispatch operator, were both beyond kind and helpful. I had never been in this kind of situation and they both answered any questions I had and told me what my options were in terms of where to even take the car. The next morning when I reached out about collecting my belongings, Shannon even asked me how I was feeling. I have never had such good service from a tow company. I hope I dont need tow services again anytime soon, but if I do, I know who I would call.
Fast friendly and helpful
WOULD RECOMMEND! Things after a car wreck are often confusing and hectic. Shannon and the partners at Triton Towing were helpful, kind and accommodating to a 10 star level. Even when I derped up on calling them for a tow, then not needing a tow, but got them as a tow a few days later while I was in another city. They were awesome when I was in a tough spot and really helped me out. Very kind people, very efficient, fair pricing.
Excellent and very professional in loading my Ducati Motorcycle, strapping it down correctly and making sure the straps were secure to the proper areas on the truck and bike so there would be no damage to the motorcycle. I was able to track the towing by live map, and receive text notification when the truck was on its way as well as after it had arrived at its destination. Very good towing service I would highly recommend
Had to have my car towed after an accident. My tow driver, Nolan, was very helpful and found me quickly and easily which I really appreciated. Overall great experience with the company. Would recommend if you ever may need a tow!
These guys are awesome. Very responsive to questions. They were on time and early! So nice to have such a professional and helpful tow company.
They were amazing! Very helpful in a stressful situation, communicated throughout the whole process and have great rates. The driver was very courteous and let me know when the car got to the mechanic also. Highly recommend this company and will use them in the future if needed!
I would give Shannon 10 stars, if possible!! My car was stolen and problem after problem occurred along the way (none of which were her fault). She tackled each situation, made the correction needed, and kept me apprised of the status until it was transferred to the dealer for repair (which she monitored personally). A very stressful situation was made less so because of her care and concern. Triton is fortunate to have her in their employ. Thank you Shannon!!
I had to have my truck towed from Lake Cavanaugh which is a long haul from Bothell. Aaron was prompted and texted me with his arrival time. Loaded my crew cab long bed on his tilt deck. The truck almost didn’t fit. Thanks Aaron and thanks Triton Towing!!
Nolan was amazing! He was extremely helpful and kind. His helper Mark was also great. We were very grateful for Nolans communication throughout the entire process:) Thank you!!!
As my night kept going down hill, there was only one thing that made it better. My car was totaled and I was stuck in the middle of no where. I called Triton Towing and they were there in no time. Nolan the driver was very supportive and positive. I recommend these guys, they were a class act.
Got a blown tire on I-90 and my spare wasnt in good shape. Triton came through readjusted the wheels, and got me to my local Firestone. Didnt have to wait long either. Reasonable price and nice dood.
I had my insurance tow my vehicle which happened to be Triton Towing and they would do anything for some extra cash! I was fully aware there was a night drop at the destination myself & spoke with the people from Abra Auto Body. But this company made the excuse that their werent one. Thats a lie! I would not recommend this company! All they do is steal money!
They were very quick to get to me. They kept contact with me to let me know how close they were. Very friendly and excelent customer service.
My Safeco Insurance connected me with Triton Towing of Bothell, WA to help me with my car accident in Redmond. Tow truck arrived within the ETA given.Nolan, the driver, was super friendly and professional and quickly loaded the vehicle for transport and drove me and my vehicle to Service King. Definitely recommend!
Good job with car pickup. Very responsive.
Was sitting on side of the road and thought I was going to need a tow. These guys jump started my car when they could have easily towed me somewhere and charged me more. Very professional experience and will def use again if I need too. Fingers crossed I wont though!
I represent a dealership down in Bellingham Washington and I sent one of our lot attendants to deliver a car around the Bothell area. Our lot attendant blew a tire and as it turns out 2011 BMWs do not come with a spare. So, with my employee about an hour and a half away, I decided to call up Triton Towing. I was connected to Shannon who was beyond helpful. I want to emphasize how much of a fantastic job she did. When the tow truck picked up our car, she called me to let me know it was completed.We will be using this company for any and all towing within the Bothell area.Keith Bockwoldt
Such a great experience with Triton Towing! I hope I don’t need to get towed ever again but if I do, I will be using them! They were professional, came quickly, and made a crappy situation bearable.
Quick response. Great communication. Definitely recommend.
Got into an accident in Issaquah and these guys were there to pick up in less then 20 minutes. Service couldn’t have been better and they walked me thru everything. Would recommend all day!
Great service very friendly driver went above and beyond!
My USAA Auto Insurance connected me with Triton Towing of Bothell, WA (they also have a Seattle location). I had made a stupid mistake and caused an accident with another vehicle. Fortunately, no person involved was physically hurt; but, the damage to the cars required that both be towed to a repair shop.The 2 tow trucks arrived within the 30-minute ETA given. Both Triton Towing men were friendly and professional as they swiftly loaded the respective vehicles for transport.Amin drove me and my crumpled vehicle to Service King. I was especially grateful for his good-natured humor and compassionately calming conversation during the ride to the repair shop.Getting into a car accident is never pleasant and always somewhat destabilizing. When the people helping deal with the unfortunate situation are understanding, responsive, competent, and kind, it can help turn a terribly nerve-wracking mistake into a human event with moments of grace.Thank you for your help and great customer service.Sincerely,-Sacha Moss
Very professional and responsive team. I will defintiely give Triton a call if I am ever in need of towing services in the future.
Fast and affordable
Towed my car on short notice and dropped it off without having to be there. This is now the only towing company I will use.
Overcharged by a lot - for a less than 4mile tow they charged $190 - I was referred to Triton by the garage and was told it’s $80 hookup and $3-4 per mile; No response from Triton to refund or adjust over charges!