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Back Bay Laundromat
409 Marlborough St, Boston, MA 02115, United States
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Back Bay Laundromat

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Je
Review №1

For sure on the pricier side, but the owner is consistently kind and welcoming. Convenient location and a good amount of machines. Totally recommend if you’re looking to get one or two loads done !

Da
Review №2

This place is very expensive, and dirty. Worst of all is how they have the machines configured to skimp on the rinse cycle. This is nice if youre trying to get through your laundry quickly, but less nice if you want your laundry clean.

Ri
Review №3

I called them up and ask them when was the last wash. The man told me 8 oclock. I made it there by 7:50 p.m. They close at 9 oclock. When 9 oclock came he came to me and told me You have to go ! We closed!I was still there simply because of the fact that their dryers do not work well at all. I spent close to $20 in that place getting 3 small loads done. You get four minutes of dryer time per quarter, and the heat is never hot. But what can you do when your in a city which has so very few laundromats in the downtown area? Just make certain that you get there by 7 oclock instead of 8. This young Chinese man had no clue as to how laundry businesses handle things over here. Speaking with him was almost impossible.Last wash means that you get in there by 8 and you can finish your laundry as long as it takes. I had the feeling that this young man had never worked there before. He was looking at me and wanting to take my wet laundry out, and there were still 16 minutes of quarters on it in each machine, $3 worth.I told him if he wanted to pay me for my minutes then I would leave. He wanted to dictate to me to get out of there. I dont know why somebody would leave somebody in control of their business who doesnt know how to handle it. But seriously, you are going to get ripped off big time if you go there. The issue comes around the fact that they do not keep the dryer is very hot even if you put it on high. Now I have to find some way to get my laundry dried and packed before I have to leave the hotel.

Ri
Review №4

Nice people who do a great, reliable job cleaning and folding

Yu
Review №5

This”commercial “ drier takes x5 times longer to dry one set of bed linen?old equipment?An international foul setting to get more money from students?

Ti
Review №6

Gets a the job done but could use some cleaning. You are better off if you use the bigger machines for $6.50 or $5.75 for a huge load! The normal ones are a rip off for $4.75 compared how small load they wash. Drying i 25cents/4 minutes.

Ol
Review №7

AVOID AT ALL COSTS IF YOU CAN. Costs $5 per SMALL load, put in my total into the dryers for over an hour and STILL not dry. All in all my medium load of laundry costed around $20 to do myself. find another laundromat

Ja
Review №8

This is what happens when you monopolize. Awful customer service, theft-level prices, and everything is dirty and disgusting.

Ra
Review №9

AVOID THIS PLACE AT ALL COSTS! The owner is rude and the services are overpriced. People say they are forced to do their laundry here because this is the only laundry place in the area, but in fact there are several online laundry services available, so you do have other options!

Et
Review №10

Expensive af! They tried charging me over 100$ to wash my comforter I got at target ! I might as well by a whole new comforter for that price .

Mi
Review №11

This place is disgusting and expensive, and it doest seem like anything is ever cleaned (floor, top of machines, etc.) However, its a necessary evil. I really think if someone opened another laundromat that was clean in the area, they would lose all of their business.

Pa
Review №12

Only take quarters, despite a load being over $6. Its very dirty inside. Dont drop anything on the floor

Fr
Review №13

It serves its purpose. Laundry is expensive but what do you expect in Back Bay. Peoples expectations are way too high. Its a laundromat and dry cleaners and they do their job.

Eu
Review №14

Absolute madness, 4.75 for a wash with a small washing space? I could go to other laundry places where i could wash and dry and still cost 75 cents cheaper.

Wi
Review №15

Way over priced even for Back Bay and bad customer service

Ri
Review №16

If you pay for wash and fold I hope youre ready for soak, semi-dry and toss in a bag. Tried twice, never again. Staff hate their life and have the worst attitude. Also the place is not very clean.

Mi
Review №17

Ineffective dryers

Ur
Review №18

Ruined our dry cleaning clothes.

Ca
Review №19

Gunky looking place

Sc
Review №20

Wicked small

Information
1 Photos
20 Comments
2.1 Rating
  • Address:409 Marlborough St, Boston, MA 02115, United States
  • Phone:+1 617-266-1518
Categories
  • Laundromat
Working hours
  • Monday:10am–4pm
  • Tuesday:Closed
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:10am–4pm
  • Sunday:Closed
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