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Connie & V Cross Jewelry
1700 Old Minden Rd Suite 175, Bossier City, LA 71111, United States
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Connie & V Cross Jewelry

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Ja
Review №1

Very friendly jewelers here. They, like many small jewelers, have many unique items. I brought my wedding band in which was the wrong size for me. I was attended to quickly but not pushed and the issue was resolved. I left feeling as though I could return there in the future and know that I would likely receive the same quality customer service.

Br
Review №2

Took my husbands watch in for cleaning and repair. Took quite a while to get back, but that was understandable... it needed an entire overhaul. Crystal was chipped; so that was replaced as well. They do a simply great job!! Connies is our go-to place when it comes to purchasing jewelry or watches!

An
Review №3

Absolutely love Connie & V Cross Jewelry!! Love the excellent service and high quality jewelry. Been doing business with them for years. Highly recommend to everyone!

Sh
Review №4

Went in for a ring size and one of my diamonds needed replacement. Ms Tammi was very courteous and friendly. She even wowed my husband into purchasing a bracelet for himself. Tammi was very personable and I’m a hard one to please.

Ke
Review №5

My wifes wedding ring needed repair, and she wanted some modifications.I drew up exactly what she wanted, explained it in detail, then wrote it all down.Instead of a quality job, they did sub-amateur hack work, and paid zero attention to neither drawings, instructions or what was written down.While I said price was no object, and offered to pay $1000.00 down, they said no.It took 4 times longer than they quoted, and only invested 5 minutes time in the piece. The craftsmanship was a joke, but my wife loved the look of my design- despite Victor horrendously botching the job.Afterwards, the ring they made broke in 3 monthsThey charged me very little, but I feel I paid too much.The offer to come back and spend MORE money with you seems dubious.If you didnt do it correctly the first time,If you ignored the drawing and my instructions,What will you do differently a second time?

ba
Review №6

I brought in a string of 341 pearls to be broken down into four separate sets of smaller necklaces, bracelets, and earrings. Tammi was very helpful and patient while we worked out the details. On the other occasions I have come to the store, I have always had excellent service. This added to the very personable and professional service I have received on each visit. Cross Jewelers is a great place to buy those jewelry pieces I am looking for!

Ti
Review №7

Daphne was knowledgable, friendly and professional. She respected my friend’s budget and helped him find what he was looking for. The selection in the store is amazing. If you cant find what you are looking for here, you wont find it anywhere!

Cl
Review №8

As always, Connies associates are knowledgeable, make fine suggestions, and have an excellent memory of their merchandise. Vernon does great work and I am anxious to see what he has done for me this time.

Pe
Review №9

Cannot say how blown away I am at my experience at Connie & V. Crosss establishment. Absolutely beautiful and sprawling showroom that youre immediately greeted upon entering.The lovely ladies who assisted me (thank you Daphne and Laverne!!) Were extremely professional and were immediately able to pick up on my nervousness and put me at ease.Im telling you, if youre a nervous man looking for a way to show that special lady how much she means to you, I cannot recommend this jeweler enough! You have my business for life!

Le
Review №10

I brought my engagement ring (my husbands great grandmothers ring) in a few months back to see if the stone was loose. They were but the prongs were thin and there were two breaks on the top part of the ring. So I finally bring them in to get fixed. Wow, not only was it done in 2 days but it was polished up beautifully and just gorgeous (not to mention this is Mother’s Day weekend and they were busy!)! Thanks so much for fixing my lovely heirloom.

Pr
Review №11

I have been a customer for about 30 years with V Cross and with Connie for about 25 years and this is the greatest jewelry store ever. All the staff are helpful. From engagement rings, wedding rings to birth stone rings they have beautiful items. If you cant find exactly what you want they can make it for you. I have given Pandora bracelets to my girls with special charms to mark special events in their lives. They truly care about helping you find that special item as a gift or just for you. All my girls use them because they know its like having a family jeweler who cares.

Pe
Review №12

Very CleanThe salesperson is very knowledgeable and helpful.The Jeweler came out himself when I wanted to change shank on a ring. He gave great recommendations.

Gr
Review №13

Thank you for the Great customer service you provided assisting me with selecting an upgrade wedding ring for my wife. The Just Because she DESERVES IT upgrade was long overdue and your assistance was very very helpful.Your patience and understanding of the importance of making the right selection was very appreciative. My wife was VERY PLEASED!!!!Thank you! Thank you! Thank you!

Ca
Review №14

Ainsley was very helpful. I went in to buy a gift for my best friend. She was patient while I was deciding what I wanted. Very attentive and sweet. I will be back in the near future.

Ca
Review №15

I wish I knew the young girls name that helped me. She was so helpful and super sweet. Never got annoyed with me for going in multiple times. She deserves a raise.

ma
Review №16

You guys did an excellent job Mrs. Connie. Thank you so much for getting the ring resized so quickly for me! Also, thank you for answering all of my detailed questions. You was very thorough! May the Lord bless you and your business!

Ga
Review №17

Ive used Connie. V Cross for years now. Theyre honesty, quality of craftsmanship, and customer service are superb.

St
Review №18

They always do an amazing job on all of my jewelry repairs. They usually get it completed earlier than they originally say. Have never been unhappy with any of their work!!!

Ch
Review №19

Connie V Cross Jewlers has been a great place to buy jewelry for family members and for personal jewelry. They just made a pendant from diamonds that had been kept from family heirlooms. Their work is impeccable and reliable. We moved out of state and went back to have this made in Bossier. Thank you from a satisfied customer. ❤️.❤️❤️

Er
Review №20

This was my first time to visit but I have always heard great things about Connie & V Cross Jewelry. I have several friends that have their wedding bands from here so I thought I’d give the website a look. I found a ring I loved while browsing so I went to the store to try it on. Tammi was so friendly and pulled out several rings for me to try on with my engagement ring. I purchased the ring I saw on the website, it’s so beautiful and well made, and the ring box is stunning and so unique compared to others. I am very impressed by the prices, friendliness of the staff, and the store is beautiful! I see why so many people shop here and say amazing things about it. I will be back for more stacking bands in rose gold as they have the best prices and selection in town. I’m a happy customer and love my new ring!!!

Ar
Review №21

Very friendly and very speedy service! I highly recommend this business!

Al
Review №22

We are so pleased with our experience today. Mrs. Mary was absolutely amazing! She helped us find the perfect ring for our anniversary. Thank y’all so much for all of your help. I am in love with my new ring. ❤️

An
Review №23

Everyone at Connie & V Cross are very nice and extremely helpful. It is a pleasure to do business with them and will continue to do so in the future.

Ki
Review №24

Friendly and professional. My daughter loves her new ring. We found exactly what we were looking for and the price was great!.

Va
Review №25

I brought my grandmothers ring in to have it detailed cleaned. They told me it would take about a week but I had it back in my possession in less than 24 hours, and the ring looks amazing! Very very good job and service!

Je
Review №26

Best jeweler in town! They always have a great selection as well as helpful and friendly service. Whether you are looking for a gift or something for yourself, you should definitely check at Connie & V. Cross. I know I will keep going back.

Ga
Review №27

Connie and employees are so wonderful to work with in making purchases and creating beautiful pieces of jewelry! They are so helpful and knowledgeable in making sure you get the perfect piece that meets your needs. I love them and only shop for quality jewelry with them!

Da
Review №28

The staff was very helpful and kind while I was in shopping and having a watch battery replaced.

Ma
Review №29

Very patient and courtesy host. She made me feel like I was the only person in the building. Took very good care of me.

Ba
Review №30

Everyone was so helpful in helping me make my decision. Thank you so much.

ch
Review №31

This was my first visit but I felt welcomed like family as soon as I came in. There was an extensive and beautiful selection. The employees and owner were very personable. Their professionalism was only rivaled by their passion. This is something very important, especially for a young inexperienced buyer like myself. I will definitely be coming back for more gifts.

Ja
Review №32

Really helpful staff and great workmanship on a replacement/repair I had done.

Ca
Review №33

Everyone is so helpful and the attention to detail displayed in each transaction is phenomenal. Mrs. Connie has such a graceful approach and will stop at nothing to ensure that you receive your dream piece. Mary is a gem. The whole staff is wonderful.

Ro
Review №34

Always excellent friendly service. Better than any jewelry anywhere around our area.

Ma
Review №35

Always pleased with Connie & V Cross. They never disappoint when I take my jewelry in to be repaired and very quick turn around. I only trust them with my jewelry and have for many years as well as my family we wouldnt choose anyone else to take care of our jewerly!

to
Review №36

ExcellentI enjoy visiting the store, the staff is friendly and will allow you to take your time and view what everYou like, I love to try on estate Jewlery and they will assist you even when they know you are not going tobuy anything that day. I especially love Tammie and has been my salesperson, but even when she isbusy someone else will come over and they allgreet you by your name. I am not always good withNames but they are. I drive past a lot of Jewlery stores to get to Connie’s

Li
Review №37

Everyone was so nice and my ring is absolutely gorgeous. I would recommend Connie V Cross for all of your jewelry needs. This is the second ring I have purchased from them and both times have been great, they were helpful and answered any questions I had. They definitely have my business for life.

Me
Review №38

Amazing service! Staff was super friendly and helpful! Will definitely return!

Ke
Review №39

The only place it would adjust my smart watch and a very affordable price very clean everybody was wonderful even went back and bought a bracelet love the staff in the store.

Ma
Review №40

Very friendly and helpful! They have beautiful jewelry!

Kr
Review №41

Wonderful customer service and lots of things I want. 😍So I definitely will be back!!

To
Review №42

Very nice atmosphere and the friendliest staff ever. They were not trying to force jewelry down our throats. They helped us find a beautiful new upgrade on my wife’s wedding ring and stay within our budget! I would highly recommend them and we will be using them again in the future! Thank you ladies 👍

Ch
Review №43

My experience with Cross Jewelers was nothing short of phenomenal. I heard about them through radio advertising and decided I’d try them to have two rings resized and a diamond replaced in a third one. Their work is impeccable and I was actually shocked when they telephoned me to let me know the rings were ready! I thought it would take much longer. They’re timely and their pricing is extremely fair. Last but certainly not least, the ladies in the store are very friendly and outgoing. They made me feel welcomed the minute I walked through their doors. I would recommend them to anyone wanting quality work and a good price on their jewelry repairs.

Br
Review №44

Everybody there was very professional and kind. They take the time to find exactly what you want and make sure ur satisfied before making a purchase

ka
Review №45

Kennedy was very patient with me. She ensured I had a good understanding. Atmosphere was very pleasant. The other staff were friendly and courteous as well. Ill be back for sure.

Am
Review №46

I love this store! It’s filled with wonderful people to help and make your ring perfect!! They have amazing prices and I’m so happy I choose them! I got a new ring guard, sizing and a spa treatment on the whole set!!

Ji
Review №47

V Cross is very professional and efficient with jewelry repair. I am very pleased

El
Review №48

Great customer service with affordable prices. I will be back!

s
Review №49

Connie & V. Cross Jewelry store is very clean, organized, pleasant! The staff is excellent and treats everyone so special, never rushing you!

Jo
Review №50

I Love the store an everyone is so nice an friendly.

DE
Review №51

Great service! Wonderful selection 👍

Ma
Review №52

Connie & V Cross were wonderful!! They helped me find exactly what is was looking for within my budget. Their selection is stunning and their customer service is top-notch!!! They even put a rush on the sizing so that I could have my new pieces ASAP! This is why my family and I have used them for over 20 years!! Thank you Connie & V Cross!!

Do
Review №53

Left my ring on Wednesday for repairs and they had it ready the next day. Can’t tell where the ring was repaired and it was so beautifully cleaned when I got it back. The ring was my mother’s and is probably at least 50 years old. They are the only place I would trust to make the repairs and I was not disappointed!! Awesome craftsmanship and attention to details in their work.

Pa
Review №54

Very nice experience. Such a wide variety of jewelry. They were very helpful. I will return.

Am
Review №55

The most heavenly place on Earth! Tammy is the best!!!! We love Connie V Cross. Second generation customers and I WILL be bringing my baby girl.

Dw
Review №56

Amazing service from the minute you enter you are welcomed. Professional service, I knew my jewelry repair was in good hands. I didn’t time to look around but from what I saw the jewelry were beautiful and unique. I will definitely be going back.

Ca
Review №57

Excellent service and beautiful store, great prices as well

Ke
Review №58

Extensive selection of beautiful jewelry! Friendly ladies and excellent customer service. I did not leave empty handed 😁

H2
Review №59

The ONLY place to go for your jewelry needs! Great staff, great selection & great service!

Ma
Review №60

Fast, friendly and awesome service!! Love ALL my jewelry purchases from Connie & V Cross Jewelry!!

ru
Review №61

Everyone, at this place, are so customer focused. You don’t feel rushed at all. Ms. Daphne was wonderful. This was my first time here, but not my last.

Li
Review №62

We have used V. Cross and Connie for years. Always pleased with service and quality of jewelry.

Ch
Review №63

Ended up buying 3 different rings in 3 visits. Great experience with great prices. Wife is going to be amazed with what I have bought her!

Ce
Review №64

Mary has been wonderful in helping me with my order. My mother, who is from Missouri, bought a ring from Connie And V Cross over 9 years ago when she was on a trip to visit her sister. My mom fell in love with a ring. She splurged on her self and bought it! My mom has since passed away and the ring was left to my sister. With my aunts urging, I called Mary to see if I could purchase a replica. She was able to pull up the records and have the ring remade. Wonderful customer service!

La
Review №65

Very friendly, helpful and had patience with us while looking at there beautiful inventory. Will be going back for birthday gift next month

Ka
Review №66

I absolutely love Connie & V Cross. They are by far the best in fine jewelry. They take great care of you, and if you can imagine it, Mrs Connie can find the stones for it, and V can yield it. I recommend that anyone who is looking for their one of a kind engagement ring go to Connie & V Cross!

Bu
Review №67

Friendly staff and quality jewelry.

Mi
Review №68

They helped me choose the perfect gift. They were patient and kind while helping me.

Ed
Review №69

Always friendly, great selection with the best customer service anywhere.

Ch
Review №70

I had a repair of my mothers wedding set and they cleaned them and repaired the break and I was very pleased.

Gr
Review №71

I have purchased several pieces of jewelry for my family and everyone has loved everything. I also have bought my 10 year anniversary wedding ring through them and they went out of their way to make sure it was perfect. They have made every process easy and amazing. Highly recommended this place to anyone who’s looking for a jeweler.

Na
Review №72

Great customer service, and fast return on the resizing of my ring. 10/10

Gi
Review №73

Great, fast customer service got my wedding rings repaired, they look brand new! Thanks so much!

su
Review №74

The service was great. We needed a clasp repaired in a hurry. They had it ready overnight. I would highly recommend Connie & V Cross Jewelry.

Ju
Review №75

Wonderful customer service and the staff is very friendly.

Ju
Review №76

Everything went smoothly and my ring is fabulous! I will shop at this jewelry store again. Everyone was friendly and professional.

Vi
Review №77

I shop at Connies because the ladies are friendly and have time for there customers. I believe that if customer service is good. Your customers will always come back like I do. A good place to do business.

Ni
Review №78

Great customer service, friendly, and clean! They do great work for a very reasonable price! Got my ring fixed there and it looks better than what it did when I first got it.

Am
Review №79

Wonderfully attentive to my daughters wishes! They helped her create a ring that she had envisioned for her “alternative” class ring and it turned out perfectly. They made certain the she was 100% satisfied before closing the deal!

K
Review №80

I have had diamonds be placed in jewelry that I did not purchase from them. I have purchased jewelry from them and every time I have had an outstanding experience very helpful and thorough answering all my questions. Thank you for the excellent customer service.Once again great service

Br
Review №81

My sister and I went in the store with a few things we thought would be nice but I ended up getting alot more which I totally love,im happy with my pieces thank you guys so much

Li
Review №82

Was in need of a last minute birthday gift for my wife. My brother in law recommended Connie & V Cross Jewlers in Bossier City.The salesperson was very patient and helpful. We eventually found the perfect bracelet!

Ca
Review №83

Pleasant, Professional and Friendly. Knowledgeable about the length of time to resize my wedding set was accurate. Will recommend to others. Thanks for your assistance!!

Ka
Review №84

Y’all are always so helpful and so nice! Thank you!

Th
Review №85

Connie gives such great personal service! She helped us find the perfect piece of jewelry! Very friendly and professional!

Si
Review №86

Fast, friendly, and I will be returning! Great environment!

Sk
Review №87

Connie & V Cross surpassed all expectations and worked hard to make sure I was happy with my purchase. They are very friendly and always made you feel welcome.

Cr
Review №88

First time buyer. Wanted to make sure my soon-to-be had the exact ring she dreamed of. It turns out, not only were they able to accommodate us, they offered renderings to make sure our custom design was perfect. They have exceeded our expectations and we will be customers for life. Thank you so much!!

Ma
Review №89

Daphne was very helpful and patient with me! I enjoyed my visit to Connie and V Cross jewelry

Es
Review №90

Mrs. Connie and all of the workers are super helpful! They give you time and space you make tough decisions as all of their jewelry can be over whelming. Mrs. Connie gave me a heck of a deal on my wifes wedding ring and band. I will never go to another jewelry store besides here!!

Ju
Review №91

Mary was wonderful! She took all the time I needed without being rushed or impatient and made several helpful suggestions.

Ja
Review №92

I’ve been using Connie and V Cross for years to buy gifts for my wife. The staff is always so helpful and very kind.

Al
Review №93

Great friendly staff. Will be coming back.

Ma
Review №94

Love spending time with all the ladies. So helpful and have become good friends. Connies has the most unique and beautiful jewlery and always something new each visit. They stand behind all work and mouth watering items.

Da
Review №95

Simply THE BEST jewelers in North Louisiana.

Be
Review №96

Amazing service!Great selection!

Ti
Review №97

If youre looking for quality jewelry, this is the place! The staff is very knowledgeable and friendly; they were so helpful & patient as we picked out my engagement ring and made recommendations that we are glad we took.They also custom made some earring to match a necklace I had, and they turned out stunning!Highly recommend

Ba
Review №98

Such a wonderful place to shop and good customer service.

De
Review №99

Connie & V Cross is by far the Best Jewelry Store in the Entire Region! They have all the famous designer brands and its such a beautiful store! They also design jewelry, show them a picture of what you want and they can make it! They make gorgeous pieces & have have a huge selection. Have a wonderful experience in this fabulous designer showroom!

Ca
Review №100

Connie and V. Cross Jewelry helped me with resizing a family ring, and they did an excellent job. It was ready so fast, and they provided such professional service. Will certainly use again!

Information
8 Photos
100 Comments
4.9 Rating
  • Address:1700 Old Minden Rd Suite 175, Bossier City, LA 71111, United States
  • Site:http://connieandvcrossjewelers.com/
  • Phone:+1 318-747-7000
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jewelry designer
  • Jeweler
Working hours
  • Monday:10am–5:30pm
  • Tuesday:10am–5:30pm
  • Wednesday:10am–5:30pm
  • Thursday:10am–5:30pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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