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Northgate Alterations
900 Northgate Rd, Bossier City, LA 71112, United States
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Northgate Alterations

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Vi
Review №1

They are amazing! I cannot say enough how incredibly grateful I am for their assistance fixing an issue with some military uniforms in a hurry. Friendly, helpful, and professional. We will definitely continue our business here.

Br
Review №2

People are awesome and so friendly and even let me come in and quickly get patches sewn on my daughters Karate clothes! They could have told me they couldn’t get it done that day, but they just happily did it and I am super thankful!

ms
Review №3

I went in for my wedding dress that I received late. Not only were they professional, they were nice, and prompt! They will be my new location for alterations!

Em
Review №4

Wonderful customer service, great pricing. Would recommend, especially to airmen!

Ki
Review №5

They do good work and are on time. I plan to go back and alter some more items of clothing. I highly recommend.

St
Review №6

Always quick and friendly service! Never had a problem here.

Lu
Review №7

I got all the typical alterations to a uniform plus more here and they did good. The only compliant is one of the pockets that was supposed to be sewn shut only partially completed. I should have caught this as well. They have quick service and friendly staff. I still recommend them even with the error on my order.

Jo
Review №8

Great service, accurate and well done. Highly recommend

Ma
Review №9

Great service

He
Review №10

These folks are top notch. Military friendly and know all the standards for tailoring. The seamstress is amazing and for as many uniforms as I took in at once, I was done with measuring in last than 15 minutes. There were no adjustments needed after receiving. Additionally, the dry cleaning service is amazing and to have it all in a one stop shop makes it better. Highly recommend this business over the base services.

Ha
Review №11

Fast, friendly service. Im in and out in a couple minutes and never had any issues with their work.

An
Review №12

I absolutely LOVE this place . She does a wonderful job I recommend her!! She adjusted the straps on my dress.

Ch
Review №13

I went in a couple of years ago (Dec 2014- Jan 2015) to get my wedding dress altered. They did a fantastic job on the dress. They even put a rush on the order so that it would be ready in time for my wedding...which was out of town. They were nothing but nice and I have recommended them repeatedly to friends. A pleasure to do business with.

Ja
Review №14

Friendly and knowledgeable staff. My order was completed on time and awesome job. They worked with me on my daughters items (she thought her pants were to long still) with no fuss. Thanks.

Gi
Review №15

This place is great. Its clean, smells awesome and the staff is amazing. I came to get my last minute sewing on my military uniform and it was done same day and within minutes. I will be back and I hope others will come here too 😊

Ma
Review №16

My daughters pageant dress needed to be resized. I had it back within a week(I specifically said no rush). It was done amazingly and very well priced.

J
Review №17

Amazing service and skills. Very knowledgeable about the trait and Uniforms. They went above and beyond with every single one of my jobs.

G
Review №18

Best alterations in town... quick service, very affordable prices and excellent service. I would go here for any of my alterations needs. The husband and wife team are so friendly and honest and good! Im so happy to find a place I can trust to do excellent work and at an affordable price. Plus the husband is a retired military man and I love helping out retired military. Go here if you want excellent work thats affordable!

Je
Review №19

This is the best alterations place Ive ever been to! The couple that owns and operates it are so sweet and friendly, and they do an amazing job! They know all the military regs, make party shirts, and their prices are so low! They also dry clean! 5 stars..

Sa
Review №20

I came at 9 because I needed my uniform they didn’t show up until 9:30.

Da
Review №21

I was in a rush to get a suit tailored. I called to other places around the area but they all told me they couldnt make the time crunch that I was in. Then I called Northgate Alterations. Not only did they take care of my request, they also refused to take additional money for the trouble I caused them. I offered to pay whatever it takes to get it back in time and they said not to worry about it. Hands down, they deserve every penny of my business.

Ph
Review №22

So nice and willing and able to do anything you need done here! Highly recommend them!

Jo
Review №23

Ive gone to Northgate Alterations countless times needing uniform items to be squared away ASAP. I have gone in, made my request, and left in less than 10 minutes, items in hand and paid for. Once I had a name tape get sewed on just a tad crooked, and requested it to be fixed, and they dropped what they were doing and fixed it on the spot. They do great work, the price is fantastic, and the customer service is exceptional!

pa
Review №24

Love these people! This is one Ive a handful of reviews Ive ever written, but I wanted to say how awesome they are. Extremely reliable, timely, does things when and how they say they will do it, and prices are reasonable. Thank you!

Ph
Review №25

Super nice people and they work with you and your schedule. Theyve helped me out multiple times

ma
Review №26

Bad customer service they are not professional I will not do my alteration there and never coming back And the guy in front desk he’s rude I did my pants there the alteration a was bad and they charge more than usually charge they expensive

Al
Review №27

I come here for all my alterations. They are great and work quickly. However, I tried to pick up today (Saturday) and their hours say open, but the shop was closed.

Ed
Review №28

Ive been stationed at several stateside and overseas locations and this is by far the best alterations business Ive ever come across! They deserve every penny they earn for doing such a great job, and much more! Ive come across other places that charge much, much more for a far less superior job... I only wish Joe and Happy ran an alterations business wherever I PCSd!

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Review №29

Absolutely LOVE Mrs. Happy and Mr. Sad as he calls himself :o) They are such a sweet couple and their work is top notch! I take all of my clothes and uniforms to them and have been doing so for the last 5 years.

Ha
Review №30

Great service and reasonable prices!

Ry
Review №31

Price is acceptable. The real selling point is the customer service. Instead of telling you when an item will be ready, they ask you when you need it. They really come through in a cinch. I wish more businesses operated with as excellent service as this place.

Pa
Review №32

This is always my go to place to get any alterations done. They helped my out with many last minute alterations needed. Great owners and staff!

Ni
Review №33

Please do not use this facility... Mrs. Debra (I think this is her name) told me that she could dry clean my sons uniform for him on today and I called just like she stated and now cannot get anyone on the phone. This is bad business because you told me one thing and did the other.

Ja
Review №34

Its right outside of base and the owners are pretty relaxed. Theyve always offered good service for my dry cleaning. They always ask when you need your clothes back rather than telling you when theyll give them back. Usually its a 3 day turn around.

La
Review №35

Great experience! My wedding dress did not fit. Thankfully it was made with enough extra fabric that now it fits perfectly and I cannot tell that it was altered.

Ja
Review №36

Great place, very nice people, good prices.

De
Review №37

I RECENTLY HAD THEM ALTERATE SOME PANTS FOR ME AND TGEY DID SN EXCELLENT JOB !! I HIGHLY RECOMMEND THEM !! VERY COURTEOUS AND QUICK SERVICE!!

Gr
Review №38

Fast, professional and reasonable. Will be back

Th
Review №39

Love this place. Quick and reliable with a great price.

Sh
Review №40

Excellent customer service! They are the best. Super fast and reasonably priced!

Li
Review №41

Terrific job tailoring a dress for me. I will definitely use their services again and would recommend them to friends and family.

Ma
Review №42

Amazing quality and very fast when needed

Ir
Review №43

Man, if I could rate this place lower, I would.Ive brought several pieces here, including vintage, and they always figure out how to do extraordinarily subpar work. Yes theyre timely, but I would rather have the hem on my shorts finished or the zipper on my dressed sewn in correctly- neither of which they seem capable of doing.When I brought in a vintage piece in, they sliced the sides of the dress out- so instead of taking in the waist, they took in the whole garment. Now, something that use to fit well, doesnt fit at all because an inch disappeared from each measurement. There isnt a way to fix or replace that. My lovely dress is now permanently ruined.I brought in some shorts that are more high end and velvet, but was just getting the hem repaired- no biggie. They couldnt possibly mess this up. Somehow, they made the shorts an inch shorter, uneven, AND didnt finish the hem. Amazing.I brought in another dress that I just wanted the zipper replaced entirely (dont worry- there are two dresses they destroyed in completely different ways via zipper, well get to that one). Its 15 dollars to replace a zipper- no worries. But! Unsurprisingly, they didnt replace the zipper, just moved it and charged me 15 dollars regardless. When I stated that no, I wanted the zipper replaced entirely and wasnt interested in paying 15 dollars for a moved zipper, they had no real response. The tension in the room was definitely stating I was not taking my dress home if I didnt pay despite them not doing the work I paid them for. Alright, Im paying for this bs and you can all kick rocks.WHICH BRINGS ME TO THE GRAND FINALE!I have been coveting a particular dress for a long time. It isnt made anymore and its not easily found. But I found it! I was so happy. But, the zipper just didnt work. Bummer. No worries tho, Ill go get the zipper replaced. However, I am obviously incapable of learning. Because! These amazingly incompetent people took out my old zipper (cool) to then haphazardly sew in a new one (not cool), upside down (definitely not cool), while somehow removing some of the garment. So now, I have this beautiful dress where the pieces they cut (which shouldnt have happened) are frayed and the zipper is uneven. AND not only that! It is longer than it should be, which makes it hard to zip and since they so brightly sewn it in caddywhompus and upside down, its near impossible to zip. And since some of the side of the dress is missing (for no reason), its tighter than it originally was and based on the cut, the smaller size is extremely noticeable.There are more horror stories, but these people are they worst. Very polite, but horrific tailors. I cant believe I continually tried to make them work for me. Theyve f_cked a lot of my clothes, some of which are irreplaceable.I would tell you to go someplace else, but there doesnt seem to be another tailor in town. So learn how to sew, best of luck to you.

Jo
Review №44

Do NOT go for lace alterations or bring a wedding dress. Brought my lace wedding dress and was told they could do a bustle and would do these pick-up things instead of hemming the lace and I would hardly notice. Well they looked terrible and very noticeable. Also they did NOT BUSTLE (told me they couldnt) and were upset with me for asking to take it out of the price that they had quoted me. Im not going to pay for something you didnt do. I was also told 4 weeks. I called back at 6 and they wanted 2 more weeks. Only giving two stars because I brought a dress here before and they did a fine job.

Wi
Review №45

Quick, fast, and friendly. They did an excellent job on my uniforms and I will definitely return.

Ka
Review №46

Had a small alteration, they did it while I waited. Price was responsible, staff friendly. In and out in five minutes.

Er
Review №47

Fantastic dry cleaning and alterations, with a staff that is willing to work with you on time frames.

Jo
Review №48

Very friendly and great hours.

Mi
Review №49

Fast and reasonable pricing on alterations. Excellent service from the owner and seamstress.

Pa
Review №50

Great customer service. I was in a bind and needed a hem done on my blues pants and they took care of it right away.

Ta
Review №51

Quick turn around time and great pricing.

Br
Review №52

I went to have my wedding dress altered. It was slightly too small and the designer had not left enough fabric to let it out. The seamstress said there was no way it would ever fit, and that I should take my dress to Davids Bridal and ask them to trade me for a different dress (I did not buy my dress from Davids because of the extremely poor reviews, so I would have gone in there with a dress they dont even sell). Long story short, I found a seamstress that fixed the dress in a week, and she told me that this seamstress was just lazy. Im sure shes great for basic alterations, but as far as having comprehensive knowledge of sewing and alterations, find someone else.*In Response To Owners Comment*The seamstress that I found did NOT fix a new dress. She fixed the one that Northgate Alterations said was unable to be altered. I have changed my star to a 3 star from the one star, as the owner is right, the seamstress did recommend that she not try to alter the dress, as it was outside of her expertise.

Jo
Review №53

Stuff done quickly at the cost of attention to detail.

Ki
Review №54

Did a good and quick job with a few tops i needed done. Ive got my new go to place for work

Pr
Review №55

Best service ever!

Ma
Review №56

Went to get a dress alterted. Ended up going back 2 extra times because they had to re-do the same thing over and over again. Such an inconvenience. And to top it off, they are way overpriced. Do NOT go here.

Ch
Review №57

Paid 10 dollars for an alteration, and when I went to pick it up they gave me 5 dollars because I overpaid. Excellent price, and very military friendly.

Br
Review №58

I was TDY and needed something fixed, great work, quick service!

Th
Review №59

Quick, but all the times weve gone they have sewn the wrong stripes on, last time they didnt even sew something on that we paid for.

Bi
Review №60

Fast service, excellent customer service

Ch
Review №61

I needed to have a new insignia sewn on an ABU blouse, and they did an excellent job in record time. I was in and out of the store in 5 minutes.

Pa
Review №62

Great customer service

Ca
Review №63

Speedy service

C
Review №64

Yes

Information
5 Photos
64 Comments
4.5 Rating
  • Address:900 Northgate Rd, Bossier City, LA 71112, United States
  • Phone:+1 318-742-1127
Categories
  • Clothing alteration service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:9am–6pm
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