I scheduled an appointment for 4 and was called around 4:25 to have my nails done. I got short coffin acrylics with gel polish. The lady who did my nails was on the older side and did not shape my nails very well. She didn’t put the fan on my acrylics after applying so it never dried completely. Thankfully, she took a very long time applying the acrylic to each nail so I guess it dried in time to be filed. She messed up one of my nails when applying the polish and placed the UV light on top of my nails by accident, didn’t say anything, and just kept going. The whole thing took longer than it should have and she was constantly rudely bending my fingers in uncomfortable positions instead of asking me nicely to adjust. She even got up and moved my chair for me without saying anything. I’m a super nice person so I just let everything slide and was going to tip her really well anyway. I’m 21 years old but I am a small, young-looking person so she probably assumed I was a teenager with no money so she treated me badly and took advantage. I’m also a black woman so that probably has something to do with it. When it was time to pay, I owed $60!!! Which is honestly insane because at every other Venetian Nail Spa I’ve been to, my short coffin acrylics with gel polish was $45 at most. She definitely raised the price on me for absolutely no reason. I was early, didn’t complain about anything, was nice to her. I even tried to make conversation with her but she seemed miserable. I was going to give her a $17 tip because that’s all I had left in cash but I was truly mad at the whole thing so I tipped her $2 on my card instead. She was getting the rest of that money she upcharged me anyway, right? I urge the workers at this establishment to be nicer to their customers. Every person I showed my nails to said she did a bad job. The only nice one was the front desk guy. Hats off to you
Cassie is the best I would never do business with anyone else, she has the best touch and is very personable and understanding of your wants and needs. She will make sure that you are treated like a king or queen. She is punctual and extremely professional and I look forward to bringing myself and my clients to her whenever they are in town. If she is not available I go to Tiffany who is also amazing!!
Got a dip manicure and a color change on my toes at this newly relocated Venetian Nail Spa. Nia was very professional and my nails came out beautiful! I told her what color I was looking for and she made a great recommendation. Venetian consistently gives great service at all of the locations I’ve been to. I’ll definitely be back at this one.
They are located in a mall parking lot and should be open mall hours they close at 5 the mall closes at 6 on Sunday’s instead of having people go there for nothing when they made an appointment and we’re 5 minutes late you can’t accommodate? Your already closing earlier than the mall as it is do you not like to make money wouldn’t recommend this place very unaccomodating service
I like this chain. Clean and friendly. Michelle did a nice job of my manicure. She was quick and thorough. The polish did chip quickly - the next day. But I liked the shape.
The salon looks new but the service is horrible! I was 14 min late for a nail appointment and they made we wait for 1.5 hours before they said they would fit me back into their schedule. And then they told me that actually they did not have time and would I come back tomorrow? Horrible people and they absolutely ruined my nails over time. Stay clear!
Beautiful salon everyone is very helpful and they do a great job.
Beautiful new location! They take all necessary precautions at the moment too. Take your temperature before entering and directly make you go wash your hands before touching anything. I got a pedicure and all their equipment was prepackaged and opened in front of you. Im very happy with my pedicure too!!
Cassi is awesome. Really efficient, painless and gentle, and always friendly and sweet. I don’t go anywhere else and I always ask for her. If you want your nails to look great go make an appointment and I would recommend asking for Cassi she won’t let you down
Ive been here twice and this place is great! They were professional, clean, the quality is top notch, and the receptionist, Christine was super friendly and helped me with deciding what I wanted to do with my nails and gave me choices on colors! I decided on acrylics and a mani. Sue was my nail tech. She was friendly and really put in work on my nails. I would definitely recommend this place 5/5
Super nice employees and were so nice to everyone and the place was gorgeous!
I went to get my nails filled and get a pedicure. My nails did not last a week. Three of them came off. My pedicure, my toe has air bubbles. I am mad and disappointed! They are pricey I don’t mind paying but it was not worth it!
Beautiful place its amazing its always clean. They really its soo obvious how much they care about your experience and the health of your nails. I had an amazing experience with Angel she was soo sweet and knowledgeable. and Ill be back just for her
My gemstone fell off in only a few hours. Not worth the price. $15 for a few gemstones is too much money...especially if they are going to fall off.
I went to this salon to rebuild my nails. I asked for a simple French and an almond shape. the end result was obscene and disgusting. each of my nails had a different length and shape from each other deformed and with a lot of product attached to the cuticles. in the end I spent $ 55 ..... I had better give it to charity
I got a girl named Michele she did a really good job.
Me and my boyfriend came to visit from Boston the staff was so nice we where helped by Tim and lily who both did a great job !! If we lived here we would definitely come back!
We were pampered by the staff. We will definitely return
Very happy with my experience.
Clean and beautiful
Amazing
Beautiful
When you go, ask for Cecile. Great service