Our A/C stopped working early yesterday- within a few hours of calling POLAIR, the technician arrived. Jeremy was caring.and very professional. He was algo very informative, tajingvtimevtonyosatexus on what rhe problem was. What he was doing bro solve it and keeping us abreast of his progress. Everything was back running properly within an hour. Hopefully. We will not require any more servicing. But if we do, we will definitely call POLAIR and ask for Jeremy
Fast and reliable I called from work at 3 30 when I got home at 4 20 They already had me up and running. Their technician was very knowledgeable and honest he diagnosed the problem immediately and didn’t try and sale me parts or service that I didn’t need. Polair is my go to HVAC service from now on.
Joe came and evaluated our zone to be sure we got the right unit. Very thorough and professional. Installation crew did a great job, and cleaned up everything when they were done. They even stayed an extra hour to be sure the drain line was cleaned out and draining properly. We will keep using them in the future.
We are very happy with our experience with Polair. They were super responsive and out very fast. I would recommend to anyone needing service or repair.
Extraordinary. Best equipped team of technicians. They know their stuff and more, they just dont do the minimum, they go above and beyond. Anthonie was excellent. No qualms in using them again. I have lived in Boca for 30 years and use their services always, new units and service contracts. The companys core group have never failed me as a customer.
Charles was amazingly helpful and polite.. I love POLAIR !
This was one of the better service calls Ive had since moving to Florida. Charles Rodgers was extremely knowledgeable, personable and explained everything I needed to know in laymans terms. Highly recommended!
Kenny was awesome. I highly recommend Polair. I was also impressed with the technology used to check my system and to checkout.
The team at Polair is such a pleasure. It is great to finally have an HVAC company that cares about their customers and shows real information of why they do what they do! They show you WHY they need to do the work, not just tell you that it needs to be done. I love that they use smart technology that gives in depth details of your system. Totally recommend.
After being told by Air Around the Clock that I needed a condensation pump for $615 I decided to get a second opinion. Glad I called Polair because it was just the condensation line that was clogged (Air Around the Clock had been there twice in one week and first said it was a bracket, then it was a cap). I watched as Polair blew out the line--no wonder my unit was backing up with water and shutting down. Polair is my now my go to company. Thank you!
Anthony was very professional, even following up with the condominium maintenance man regardingRegarding water temperature difference is entering and exiting the heat pump/exchange unit.
Very expensive. the technicians were very professional and knowledgeable
Very Friendly a fast
Very good