Extremely pleased with our experience at Kufleitner! We flew from STL to Pittsburgh, where the dealer sent a driver to pick us up, and had all the paperwork done in an hour. Our salesman and finance guy were exceptional. I could not be happier with my brand new 2021 Jeep Grand Cherokee. Highly recommend. Thanks again!!! :)

I got my first new jeep. I had to settle on color due to limited stock from shortage but I am satisfied overall with the experience. Still need to give review from the employee who served me. When I went to browse he was the only one to approach me as a serious buyer. If this was a month earlier I’d probably walked out with 2. Done it before and probably will again.

Nick Barone, Mike, and John the owner were all absolutely fantastic. It was our first time purchasing a vehicle from out of state, and they made the process as smooth, simple, and transparent as possible. We were worried about wiring money without actually seeing the dealership, but Nicks approach gave us confidence.Although we originally planned to arrange for shipping, we ultimately decided to fly in to pick up the vehicle so that we can take a road trip back.They sent someone to the airport for us! Great, honest, and friendly people.Youre in safe hands -- and this is really a top-notch dealership. We just purchased another vehicle from some local dealers, and this was a vastly different experience...good discounts too!

John and Larry were both wonderful through my whole experience from ordering my wrangler to pick up! They made sure I was happy with everything and got exactly what I wanted! My husband and I have been costumers of Larry over the years and knew he would only entrust us to the best man for the job and John definitely was just that!

From start to finish I had an exceptional experience at Kufleitner. I was fortunate to work with Hollywood Bob in the Sales Department who was absolutely outstanding, very responsive, and transparent. This level of service continued all the way through the buying experience. I worked with Heather in finance who was also outstanding and made the process by far the best I have ever experienced. I drove over 400 miles roundtrip to work with the Kufleitner team and I will not hesitate to recommend them to anyone looking for a new vehicle. I will certainly make the trip for the next one! Outstanding customer service!

Awesome dealership, no BS either, they gave me a good deal and got the financing done quickly. I hate buying cars and having it take 4-5 hours. These guys had me in and out in an hour and a half start to finish.

Absolutely fantastic experience at Kufleitner in Boardman! John Metz does not play games or string you along dont waste his time and he wont waste yours. If you are ready to buy a Ram today, John will make the best deal around. Top dollar for my trade with no hassle, no nonsense and very fair! I will go back to Kufleitner for my next vehicle and its more than 60 miles away! Cant say enough about the experience. Top notch!

Best experience to date buying a car! John Metz hands down went above and beyond to make this the easiest car buying experience for us ever. Thanks so much…. We will tell a friend for sure and be back!!

Everyone is always extremely nice, and its a great environment. I always enjoy coming in and seeing everyone. Always takes good care of me, got me into a beautiful jeep and always goes above and beyond.

John Metz went out of his way to work with us. We traveled over 6 hours from Louisville KY to buy our Jeep because we were looking for a red Jeep Grand Cherokee. John worked with us and gave us a Good deal on our trade in. He worked everything out so that when we got there after our long drive all the paperwork was ready and the transaction process was fast. He showed us all the cool features about our vehicle and even took our pic with the Jeep right before we drove away and sent it to us. He followed up with us afterwards and was just exceptional. Our finance guy was named John too and he was just as wonderful to work with. Excellent team and dealership. Highly recommend!!

Amazing and friendly staff. We had the pleasure of bringing our Five Branches Smokehouse food trailer here to feed the staff for Johns surprise birthday. You all have a beautiful store and should be very proud. Thank you Chuck K and Heather M for having us.Best,Keith and AmberFive Branches Smokehouse

Bought my last 2 vehicles from here. This place has the most amazing staff. Nick Sugar in sales took exceptional care of us and found us everything we wanted in our vehicle. The owner is amazing and makes you feel like your part of the family when your here. Thank you all for the wonderful experience.

Only been going to this dealer since December 2020. Staff is friendly, but unlike other dealers when Ive had work to be done on my 16 challenger. Ive always gotten a rental car when it was in the shop if they had none from the dealer. They only offer whatever dealer has. Which right now is all the way out until June 26th.

Our salesman Terry was awesome. They were a wonderful company to work with. We left with 2 brand news cars!! They were not pushy and listened to our budget. Definitely a reccomended car dealership to work with.

Just bought a new RAM. John was a great salesperson. Very knowledgeable and no BS that you get sometimes at a dealership. Great overall experience.

Amazing service. We cant brag enough on how awesome the whole staff was. From the time we parked and got out of our vehicle, till we left in a new one, we were greeted with nothing but open arms and smiles. Thank you to John and his staff, and especially to our salesman Adam G. for making this an easy transition.

Great service. Bob Malovec was great and extremely helpful to me. I love my new Jeep and couldn’t be happier.

Showed up at 4:00pm to look at a truck. talked to the salesman prior to showing up. He was not ready for me at all was ask to wait while he dealt with some els for 40 minutes then finally he tells me he will be right out with the truck. After 30 minutes he finally shows up with the truck.he leaves me for another 15 minutes so he can take care of someone els again! Finally comes back for a test drive i seemed to know more about the vehicle then he did. We get back to the dealership he sets us down at his desk and leaves again for 30 minutes I finally went up to the front desk in hopes to talk to someone els about buying this truck because this guy was taking way to long and didnt seem interested in helping us at all. Their response was is there somwhere els youd rather be? Then the guy finally comes back after discussing pricing for a hour and a half they would not even put new tires on the truck that were bald which was all I was asking. After 3 hours of being there I finally left with no deal.

All i can say is WOW!...customer service all around is 5 stars!...everything about my lease was quick and easy!...i highly recommend stopping here first!

Found the perfect vehicle which was well equipped with all the bells and whistles but at a significant lower price.Well this is my first Dodge, glad to be a part of the Brotherhood.While vehicle searching I came across beautiful Boardman and decided to check out the reviews. Knowing that you cant please everyone, I was convinced this was the team to join.No harassing phone calls or overstated promises in which Ive come across throughout my vehicle purchasing years.I was given detailed information along with pricing which in todays automotive purchasing process is unheard of.I worked with Heather in financing and she got me the deal of the century with financing, much kudos.I would personally rate this dealership 10/10 from start to finish, oh did I mention I purchased this vehicle sight unseen, thats how great the experience was. Thanks team Kufleitner (John) highly recommend.

I had purchased a used vehicle found a few issues with it the dealer was willing to make it right the detail job I was not happy with but it was something that could be fixed my salesman and finance were awesome to the point of going in detail to get me the info I was asking for to answers on any questions I had I am pleased with my purchase love my suv

John the salesman was great and kept me informed every step of the way; I had a few hiccups with finance; but in the end I got my truck. Since it is a used truck, and I received the truck, I bought the truck based on what the dealer said, as I am far away form the dealership. The first time I started the truck the display did not work, once I tap on the display it will start most of the time; I emailed the dealer and never heard back for 2 weeks so I had to text the salesman and he said it is a used vehicle and the dealership is not going to do anything. I was just going to ask that they pay 1/2 to get it fixed. However once you buy the vehicle they will not help if it is a used vehicle.

Horrible claim they give the highest dollar for a trade in. Offering me almost 4K bellow kbb, then have no interest in trying to make or see if we can make a deal work. They offered $7500 on a 2014 challenger super clean no mechanical issues at all with under 8100 miles on it.Offered to email any paperwork to them Heather wouldn’t give me her email. Bob the sales guy all energetic on the phone till I told him the trade in value was an insult and then he said if I want more answers to talk to heather and he hung up. No other options I guess they wanna be the number one dealership in the area but don’t seem to wanna communicate with customers. Here my car they offered 7500 for

I visited your dealership first and Josh even tried to work around what I could afford but, was a bit out of my price range. He & Joe Vittoro tried hard to help. I went to sister dealership in Columbiana and was sold a lemon. My son & his girlfriend recommended dealership cause they both had just leased brand new vehicles. Thinking Columbiana was on same sales & service levels, I was wrong 😑. Bad radial tire (dealership replaced) but I had to purchase 2nd to balance out radials. Rusted out wiper (dealership replaced). Found out brakes are at a 1%? Who sells a car with bad breaks & ball joints? Keufliter Columbiana? I understand As Is but within 2 mos? Lessons learned, “don’t be 70 year old woman and go by yourself to purchase car”🤷‍♀️

This is how a dealership should be operated. After browsing online inventory I decided to make a visit to look at a few trucks in person. I had no intention of starting a deal that day because of it being close to their closing time on a Friday and I hate being that customer. I decided to start the process and offered to come back the next day to finish the paperwork but the were willing to stay a little late and get it all wrapped up. Thank you to my salesman Doug Votaw for the deal and thank you to Larry Pitner and Heather McQuiston for sticking around and wrapping up the deal.Long story short: Great customer service, ask for Doug if you want a vehicle.

What an absolutely beautiful place! Great people! John Kufleitner really makes you feel right at home. My wife and I could have hung out there all day. Its so welcoming and homey. And EVERYONE treats you like youre someone. Absolutely the best people to deal with whether youre buying, servicing, or just looking around. Ive known John for decades and I have to say Im extremely proud of him and the business that he created for himself to share with all of us! What a privilege to know him. I will never go anywhere else!

Purchased a used jeep wrangler. Had 131k miles understanding the vehicle isnt new. I expected to have some maintenance. But not within a few miles..We made it about 5 miles from the dealership. Check engine light came on . Dealership refuses to do anything about it. Had it checked out egr valve is bad.

I had worked with John Metz at Kufleitner Columbiana. When I needed to get another vehicle I reached out to him again. He helped me find a vehicle I was able to get in and out of with ease. He was informative and patient with my many questions. A real pleasure to drive my new Durango R/T!

Found the vehicle that I wanted via auto trader. Called to confirm availability yesterday(3/30/2021). Once it was confirmed available, I did a pre approval through Chrysler Capital. I contacted the dealership shortly after they opened and was put in touch with a dealer by the name of Joseph. I gave him my pre approval number and I was told that the ball was rolling on the purchase. Even got a call from the finance department telling me to come pick up the vehicle. 15 minutes later, I got a call from Joseph saying it was already sold.After that, I checked credit karma and found out that they ran my credit even though I was already pre approved through Chrysler Capital. Now Joseph won’t reply to my text or answer my calls and finance department won’t pick up when the receptionist sends my call over.Oh and the car is still available on Auto Trader and their website as of 5:52pm 3/31/20211 star(only because they had the nice car). Would not recommend!!

I inquired about a new Jeep gladiator sport that had a few extras on it. It was priced at 41k. I sent an email stating I was interested. They responded very quickly which was nice. However they stated the Jeep has a DSI performance kit on it which was not factored into the price and that the price would be 49k. Me being in sales & being a branch manager, I was taken back that the GM at this dealership would allow a lisiting of a Jeep that has some modifications on it but clearly have the price listed on the website &autotrader for 41k. I just checked both listing this morning and they have updating the pricing after my complaint yesterday. Call me old fashion, but I wouldnt do business with a place that does false advertising. However progressive dodge Jeep and ram on massilion Ohio are great to work with and would recommend them to anyone

Excellent customer service. Was treated very well by sales and management.

Kufleitner in Boardman has been such a big help to us through our car shopping/service experiences. Their sales professionals are top notch. Recently, we had unexpected car issues with our Jeep and Kufleitner got us in and got the car fixed quicker than expected! They were extremely friendly on the phone as well!

Amazing building! With a Amazing selection of cars. Great people.

Great service until you leave. Terry Tringhese was great when I was there on the property and did what he could to make sure I got the vehicle I wanted. He also made promises that he obviously never meant to keep. He said they would fix the little bit of rust on the trunk. I drove off that day with the vehicle and he said he would call me the beginning of the next week... Over a month later and he still wont answer my calls or return my calls. He even gave me his personal cell number and will just ignore my calls. No one at the dealership can or will help since Terry said he would do the repair for me, they say it has to go through him. They also cant do it there at the dealership but at their autobody shop but no one will tell me where the autobody shop is locater. I am very disappointed with their service, well lack of service... I will never go back nor will I ever recommend any one to go there. To make it worse, I called and ask to speak to a manager and I had to leave a voice mail of course... and no return call from the manager either. In the end they called me back in to get my pates that came in, to find out they screwed up my birthdate in all their paperwork, and now it might be more of a hassle each year to renew my stickers. I walked up to Terry and he acted like he has been trying to contact me and couldnt reach me... and just kept going on with all his fake promises. Initially I found this vehicle on a website, and the price was really good. Once I got there they told me the price was much higher. I told them I was not paying that I showed them the add and they honored it. Probably the only good thing they did..

Great fast friendly service

This was one of the most pleasurable car buying experiences in our many years of buying cars. Wesley Collier was one of the most helpful sales persons we have come across! It felt like he was going to bat for us and trying to put our daughter in the car she wanted at the price we were looking for. And he succeeded! Definitely will go to Wesley and Kufleitner on our next auto purchase!

Best People Ive ever done business with!!

Everyone at this dealership is understanding and very helpful. One of the best dealerships to deal with

John metz is a Great salesman and willing to help you a lot. Place is clean and friendly. You wont go wrong here. Thanks again John

Amazing customer service and more than willing to get you what you want!

They had zero Wrangler Jeeps in waiting on chips from China ridiculous

Thanks to Doug, Terry and Jim! got my new ride and I love it!

I could not be any happier with my repeated experiences with these guys. Long time customer and will continue to be one for a long time to come! unless they try to sell me a Ford. then Im gone!

Me and my husband, drove 4 hours to get our car from Kufleitner! I highly recommend them!! Hollywood Bob and the sales manager Mark Sherman went above and beyond to get me the car of my dreams and I could not have been happier!!!

My experience there was great they were really helpful got me in and out. I enjoying my new Jeep never was a Jeep person but now I am and I enjoy it

Ask for Andy. Nice guy with no pressure!

This is a Dodge, Jeep dealer located in the Boardman Area. The lot is full of new vehicles. Particularly Jeeps which was our target.We had the best sales people Ive encountered at a dealership. Andy & Chuck were great. Nobody was trying to soak us on the deal. As a matter of fact, they helped us with critical towing issues. If youre in this market, youre nuts not to use these guys

The internet salesman was decent to work with but the dealership had list a price and then changed it when I had called. Then had made a deal on a vehicle and the wanted me to pay for a repair they had found and wanted to up the price to there current asking price. I feel that they were using the repair to up the price of my deal to get there asking price for the vehicle. Making a shady deal hope they have a hard time selling it know.

Tom Gagliano is the best salesman ever!!!! In and out of there with no problems....he took care of the little issues immediately without fuss....this guy is awesome....definitely recommend.......i have been in the car business for 30 years and never have i experienced anything like this.....they got it together over there........

I was glad I chose them to repair the car. I was treated very well. They fixed it same day and I was not scheduled . Walk in service. 5 STAR SERVICE

Great experience buying a used truck with a trade-in. Very professional. Incredible facility with patriotic decor. I will recommend Kufleitner Boardman to my friends and family. Support a local business.

John Metz helped us pick the perfect jeep for me! Highly recommend!!

I went to this dealership to have mud flaps put on my ram 3500. The service department went the extra mileTo help me with my concerns and issues. You all are hands down the bestThere are other dealerships closer to me but Kuhfleitner Are the only ones who I will trust to work on my new truck. Thank you all. You have a new life long friend and customer. I can not thank you enough. Yall are great...And I will (Tell a friend)

Its been a week since I visited Kufleitner.I wish there were more dealerships like these around my area. I was in search of a new Wrangler and Kufleitner had the one I was looking for at a great price. The whole buying process was super smooth and communication was always proper. No one ever attempted to upsell something to us and we were in and out of the dealership within an hour. The whole facility is super nice as well.

Im very grateful!

Cant thank enough all of the team members of dealership, to include owner, for all of their hard work in helping us replace a crash-damaged Jeep Grand Cherokee with a 2021. They went above and beyond in their search for a specific Trailhawk in times where inventory (nationwide) is tight with some models.This is the fourth vehicle purchased at a Kufleitner dealership (Columbiana/Boardman) and we continue to be impressed with the sales experience, vehicle prep/delivery, and subsequent service. Dealerships usually simply sell the car, but this one sells itself. From the moment you pass through the front doors, you can tell that the owner and employees take pride in their facility and the services they provide. They will continue to be our go to dealership - as our family will soon have newer drivers in our ranks. Thanks again.

Best dealership, hands-down! Clean, fast, friendly service all the way around! I won’t take my truck anywhere else for services.

Josh was great from the beginning to end! He was able to get us the car we really wanted and made the process quick and easy. If you are looking for a new car I highly recommend this dealership and ask for Josh. We will definitely be back! Thank you again for being so helpful!

Nick was very professional, patient and helpful. We werent planning on closing a deal today and he understood that. He impressed us to the point that as soon we only want to deal with him.

Just had some recall work done. Everyone were nice,friendly. As I waited I was asked if they could help me by Multiple employees

The dealership did a great job working with us on our purchase. It was nice to work with a staff that not only did a great job but also put the customer first!!

We bought a fantastic truck back in May. We absolutely love the truck. Our salesman Adam was superb. Beautiful facility and amazing inventory.

Excellent service from everyone there especially Adam and John. Adam held the car for me all week because I was driving from a few states away. Got a great deal from great people. Highly recommend purchasing from this dealership!

Best customer satisfaction Ive ever had with a dealership... very happy! They went above and beyond from vehicle purchase,to parts, to service, to discounts!

Great dealership they made it quick complimentary and comfortable for me while I was waiting to either buy or get my Jeep serviced!! Definitely a dope decision

Excellent service. Best prices. 😎

This has been one of the best car buying experience i have had in a long time. 1st time buying a vehicle from Kufleitners and one of the greatest experiences by far. Will definitely be back for the rest of my familys vehicles.

Upon arrival, I mentioned to the older gentleman greeting the incoming Service customers that, I wanted the technicians working on my vehicle to make sure the pull out the slow close hinges since they were stuck inside the door. I also mentioned that to not only the clerk at the desk but I also needed to physically speak to the technician working on my Jeep since he came out to sell me on a $22.00 tire rotation and tried to convince me to change the oil. I passed on the oil change.When the Jeep was pulled around...I opened my door and just as I thought, all three completed ignored my wish to pull slow close hinges back out for me. My advice in the future, although it certainly won’t be me, try LISTENING to your customers and not solely focus on up selling to pay for the fancy new dealership. Sadly, I will not be back...Z. C.

Didn’t know what to expect walking into Kufleitners in Boardman, but I set an appointment with Wes and he made sure my fiancé and I were comfortable & relaxed during our search for a car. The atmosphere was peaceful. The process was completely hassle free! We walked away with a car we love, with reasonable payments and amazing warranty. If you’re looking for a new car and a great deal ask for Wes!

AmaZing place, friendly staff, beautiful dealership, and fast service! First time there for service on my dodge caravan as I usually go to Columbiana but we will definitely be going here from now on!

Very personable salesperson, Andy Hake. Very patient with me and took time to meet my needs and answer all of my questions.

We recently purchased a 2020 Renegade, and wed like to say the experience was eye opening .The staff, and John himself were more than accommodating to us, we already referred some family and friends to them,and will definitely make our next purchase here. Our thanks to Andy, John, and Heather for making this an unforgettable time.

Shopped online, found exactly what we wanted...the price on the internet was perfect. Got to the dealership, test drove it, ready to buy...oops the dealership screwed up the pricing...it was actually $8,000 more than the advertised price. The dealership wouldn’t honor the price or even deal! Pathetic dealership, would never go back and wouldn’t recommend them to anybody.

Had some minor work done to my car. Excellent work, very good intake staff, reasonable prices. No problem with returning for future work..

After getting blown off by another dealer, Joe found me the exact truck i wanted, he even drove to another lot and picked it up, came back and washed it himself!

Kuflighter could not complete the work I needed done on my vehicle which was the least worry of my situation. While getting my maintenance done, I was also shopping for 2 new vehicles. When I dropped off my current vehicle off, not one person had a mask on. I have a 3 week old son who was just born and I did not appreciate the lack of public safety regarding Covid. Because of this situation, we chose to purchase our vehicles - a 2017 Ford Escape and a 2013 Jeep Cherokee, from somewhere else. I did not feel comfortable taking the risk on our new vehicles not being properly cleaned and having to worry getting sick and passing it to my newborn from the workers lack of public safety during the Covid pandemic.

Always a great experience dealing with an of the Kufleitner dealerships. They have incredible selection and friendly staff. Truly an amazing dealership.

Great place to by a new or used vehicle. Very friendly staff and always willing to deal.

Had Joey Cummings as my sales man and let me tell you what, if there is something you want he will get you into it, thank you so much Joey for being an awesome guy and a great friend, make sure to ask for him and he will help you with all your needs when looking for a car!!!

Great experience, friendly staff, free refreshments and WiFi while you wait.

It was a rip off. Typical dealerships. All I need it was my key 5 that I bought it Amazon to be programmed to my Jeep. Instead of the $40 they should have charged a charge 60. But because I didnt buy the $80 key fob the same key 5 that I bought at Amazon for 20 they claim that couldnt program it And charge me $40 out of the 64 not doing it. Already did it once with the programmer that came with Amazon Key 5 the last time but only allows you to program one time so after by another 1 and go ahead in program at myself.

This dealership is awesome, great salespeople, Very nice show room and lot. Tons to choose from Josh Macklin was our salesperson he was really nice, joked around with a little made us feel at home. 10 out of 10. Best dealership ive ever been too

Im extremely pleased with the service I received today! I went in for a recall on my jeep, they fixed me up and had my car nice and clean when I got it back! Everyone was so nice and helpful!

The Dealership spotted a issue that would have been a major detrement. I am thankful that the issue was diagnosed in time.

Great customer service! People went out of their way for me.

Amazing people there!!

Had a really great experience buying a Jeep at this dealership! Adam was so incredibly helpful and kind - I definitely recommend asking for him if you stop by there for a vehicle!

Clean, brand new. Okay customer service.

Smooth quick and easy service visit. Haven’t had the pleasure of buying my truck with them but will gladly come back for the friendly easy going atmosphere.

Unbelievable service and terrific people everywhere! What a mopar palace!

They were extremely busy BUT found time to get my work done quickly and affordable and get me back on the road ASAP. What more can you ask for?

Good experience. Service was completed in a timely manner. Staff was very friendly.

Excellent service and every one was super friendly.

Great dealership. Awesome people to do business with.

To High of price for a 2020 unit

Worst customer service ever. Sit in dealership all day and salesman kept walking away and dealing with everyone else like I was not there and when I did finally sign papers I waited a half hour for salesman to come out of hiding to go over vehilcle with me. Now I call salesman he returns call 8 hours later then he hangs up on me because he cant handle the f word

Worst experience ever.

Excellent service! Awesome showroom.

GreatBob Huff helped me with my Jeep

Justin is awesome ‼ very happy with my experience ‼