First time using them, very professional and friendly. Tony who did my oil changed was very nice. Had my car out of there in about 20 minutes.I honestly liked the fact I didnβt have to get my car βπΎ
An amazing crew. Fast, thorough and efficient. Very satisfied customer. Yes it was not the lowest cost, but excellent quality is of primary importance.
Friendly staff! Got oil changed quickly and I was on my way!!
They are quick but:-OVERLY expensive, which they claim is due to the maintenance checks and premium oils. You can get all these for cheaper at other surrounding auto shops. My oil change cost $110, about $45-50 more than all other shops Ive ever been to.-My car somehow started leaking oil after I left their shop. This was my second time there(tried to give them the benefit of the doubt after the first experience) and the oil leak happened the first time too.-They upsell; told me the premium oil would go 10K miles, it barely went 3K miles the first time, not sure about this second time as Im still monitoring. Ive had cheaper oil changes which went 6K miles.-They are SUPER pushy, trying to sell other services.- Go somewhere else for quick, but more cost efficient services.
I think Valvoline does a fantastic job as a full service niche automobile maintainer.I greatly appreciate their groupon partnership and will continue to use the discount as long as i have a new email to register with! :)The folks that I have encountered at all valvoline instant oil change not just this one have been great!
I love Valvoline Timothy James and Chris did a GREAT job ! I have been going to the Blue Ash location for many years. Timothy has helped me before.he is very professional. and I had some questions and he helped me and my car runs great !! The car is 29 years old and Ive had it for 26 years, and Valvoline has been doing the oil changes for a long time. Thank you Timothy and Valvoline!!! Pam Lewis
They actually have cameras to show you what theyre doing up top and below your vehicle. Very knowledgeable and friendly. Highly recommend.
I absolutely love this valvoline. They are super nice and super respectful. You can watch every step of the process and they even helped me get the maintenance required light off on my vehicle for me. It was an all around great experience!! I highly recommend this valvoline.
Fabulous and quick service! These gentleman will take care of you and dont push aggressively other sales.
In and out... did their thing of asking if you want something extra.. ty but no... oil change and gone
Nice staff. Hard working
I went and got an oil change in 9 minutes (white woman). My husband, a black man, went immediately after me. Waited for 30 minutes as I watched 3 cars leave. Absolute nonsense.
Best service I had in 3 years.
Good service but not the best
I normally have good service there, but my experience on Sunday was pretty subpar. I felt bad about arriving at 3:45, which was 15 minutes before they closed, but no safety checks were performed. My oil was changed but I noticed that my right tire was alerting too and asked if they checked all my tire pressures. I was assured they did, and I drove home. Go to drive today and I realize I have a flat tire, and I wonder if it was actually inspected at all.
Christian is on top of things, had me in and out in no time.
5 minute wait, stay in car for oil change staff was helpful and kind definitely will use again
They lied about having car maintenance over the phone. My car has blown up and they wasted my time having me come there, and when I got there I spoke to the manager and his technician they didnβt care about are problem. I have never felt so disrespected before I wouldnβt even give this place a star worst experience of my life. They should consider finding a different management because thatβs such a shame.
Fast oil change, however I hate the up-selling.
These places get a lot of unwarranted hate. The guys were quick, polite and helpful. I come here for a reason and ill be back
The guys were all courteous, well mannered, and very efficient. No sooner as I got there I was done. Would definitely recommend these guys. They are awesome!!
Best place to get an oil change and other automotive services in the Blue Ash area. π€
Only went there because I had a coupon.
I went in for an oil change and tire rotation, they recommended a flush of the radiator system so I agreed. During the tire rotation the lift got stuck up while my car was on it and it took 20mins to fix that, then after the radiator flush I had no heat. I was told I would have to go to a full service shop to get that fixed and that they wouldnt cover the cost of that. Then one of the employees called someone else and tried something else, this still was unsuccessful and I was told I would get a coupon in the mail for my next visit for 30% off....why would I come back to a business that messed up something on my car and couldnt fix it then wouldnt compensate me for getting it repaired by someone who actually knows what theyre doing??
The Guys were great, professional, knowledgeable and fast! They were awesome! I definitely recommend them.
The assistant manager was so professional and helpful. He even tried to fix a light on my van that got broken T the valve line in beechmont!
Highly recommend this location! They know what theyre doing and you can tell they care. They are very friendly not because they have to be but because they want to be. I had a very good experience here!
Stopped by for a quick oil change and I was not disappointed at all. They did a great job.
Quick and friendly. They did not try to upsell me on unnecessary things and were very informative.
Great service in rapid time! Helpful and professional
Favorite staff ever for changing my oil. They also checked many other items. Kept me updated at every step.Cant be beaten.
A good place to go for a oil change
Great service as always!
These guys are just as quick as they say, availability makes them my first choices, and they get the job right every time. Excellent service at a very fair price, just great!
Thirty years ago I always serviced my own vehicle. I considered it a shameful thing if a man couldnt change his own oil, check his tire pressure, and change the wiper blades. But, times and vehicles change. Now my car is so filled with electronics and my life is so filled with family that I consider Valvoline to be a tremendous convenience. Valvolines service has always been friendly and helpful. However, I still change my own wiper blades.
The quickest, most thorough, and quality place I have been to for an oil change. Pricey, bit you get what you pay for.
The Kindest People who actually CARED ABOUT ME!!I HIGHLY RECOMMEND EVERYONE WHO NEEDS GREAT SERVICE AND POLITE WORKERS THAT NEED THEIR VEHICLE WORKED ON! Miqhaeel, the one who took care of me had conversationWith me. I wasnt treated like Cattle, get him in and out! I was treated like a FRIEND, inWhich I just met this Man! I will definitely be back!!
Fast. Friendly. Professional. Close to work, so I will be back!
Fast service... Stayed in car... I got an oil change and new windshield wipers. π
Awesome team. Professional, kind and very informative.
Over priced. Quick but to expensive. 89.95 for oil change. Tire discounters 39.95 and use Valvoline oil. I will never go back to Valvoline again.
Love that you can sit in your car!
The customer service here is excellent
Very thorough and they explained everything. No pushy sales pitches and the even let me know when changes werent necessary. First time at this location. Ill go back!
Waited forever and no one said a word to and I left
Fabulous experience at the Blue Ash Valvoline. Staff was very friendly and knowledgeable. Didnt feel pressured for additional services, plus provided my oil change very quickly. Will definitely be going back for my next oil change and would highly recommend to anyone!
Fast Friendly Service.
They are the best no waiting nothing
I went in for windshield wipers which took forever. Not sure how this process at this location is so backed up but i understand things happen. What the 2 starts is for is the blades themselves. They lasted less than 2 weeks. No way should a set of blades in Ohio last only that long this time of year. When I was told they needed replaced i couldnβt believe it. So the guys are nice but donβt buy their stuff
Fast service! Friendly staff.They are always pushing other car repairs, which is understandable but can be a bit of an annoyance.
Great team, like how there is no turnover. Speedy service, trustworthy group.
The tech taking my information and mileage royally screwed my info up, no clue where he got the name of my street and added 900,000 miles on my carfax report,
Quick, friendly service thanks to the assistant Manager John. John did an excellent job explaining without a pushy sales pitch. He was very professional, personable and kind. I will be back. High five to you John!!
Super friendly
Great, hard-working crew.
Beyond unacceptable and crooked. He showed my wife our cars air filter covered in dirt and grime and recommended replacing it. She told them her husband would do that soon. (1) When she drove off her check engine light came on, and (2) when she got home and I removed the air filter to replace it, it was as pristine as it was 2 months ago when I replaced it last. Hed showed her a nasty one to get her to buy a new one, and now Ive got to take our car to a mechanic to diagnose the engine problem that began on her way home from their oil change.
Nice store i liked Good attention for personal
Actually really enjoyed my visit...and who can say that about an oil change! The staff were really nice and we talked about local events. Ron was very nice and made me laugh. I will go back every 3 months!
I was amazed at high level of competence, courtesy and responsiveness of the crew. Hats off to them. In and out before I knew it too. This is not a spoof. Im a real customer.
My change oil soon and transmission light is still on though
These guys are always quick. They did recommend new wiper blades even though I had just bought the ones that they looked at.
Great service, only place Ill go
Service was quick and staff is friendly. Explained in details what need to be changed and what is good in my car. Good experience
Came in on a Friday night and they knocked an oil change out in 11 minutes. Killer service. Will definitely be back
They were very polite and oil change took me 35 minutes
Quick in and out. Even if theres a line it doesnt take long
Extremely Nice! Just came in for a checkup. Left with a smile.
Always top notch. Theyll top of your fluids. Great guys, find coupons..
The guys that changed my oil were great. Makes me glad I moved to concinatti.
Excellent service.
Always quick and easy hopefully they didnt crack my oil pan this time
They did a great job and they were very friendly I like this location!!
The crew is super nice, accommodating and get you taken care of.
My Son took his Honda Pilot to Valvoline on Cornell Road in Blue Ash yesterday. They left paper towels, a headlight that they replaced and a pair of pliers INSIDE THE ENGINE compartment. When he drove home, the paper towels caught fire and he had smoke coming from the engine. My son is shaken - but OK. We are having the car checked for safety. CSR was Mark. Topside Jacob & Mark. Bottom side was Dylan. Unbelievably careless. Deciding what action to take next.
Amazing
More pleasant than required and acted professionally and promptly, while not being pushy. Oil change.
Very fast and knowledgeable. went in for a transmission fluid change and was out of there in under 30 minutes.
They are always fast and courteous. The facility is always clean.
Pushy up sell up sell. Very annoying
These guys have always done a super job on any pf the vehicles i take. Great group of guy!
Always kind and get everything done for a good price. But they are slower than they say they will be.
They did not close or replace my drain plug and I was leaking oil everywhere. I will never go to Valvoline again.
Quick service, friendly staff and convenient
They are great at Cornell Road in Blue Ash. I am glad I have such a good one so close.
Easy to get into and reasonable price for their services.
Great time getting my oil changed and fast
Quick and thorough service
Fast, honest, dependable and most of all polite. Thank you for getting things done so quickly.
Great service and great staff!!
Fast and friendly staff!
Slow but good service
Awesome, friendly service! Thank you Quinn and Jessica and crew.
Good but expensive
Fast, friendly and helpful. They got my oil changed and fluids filled up in no time.
Good Service most of the time.
Great service!!!
Wow top notch service
Great friendly crew
Employees nice in and out service